Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Sir, I wanted to complaint about something very serious and critical, this complaint was against the the staff of Maharashtra State Electricity Distribution company limited. He actually misbehaved and passed racial comment on my ethnic and region. I had even registered a complaint through ''Maharashtra State Electricity Distribution company limited'' customer care (Complaint No.[protected] however no action has been taken in this regards so far. A person from the company namely 'Ajit' came to my house today on Christmas (Public Holiday) and started ringing the bell of my house fiercely. I had several guest in my house who was very afraid frightened from the approach of Ajit. When I opened the door, I saw this person yelling on me and asking me whether I have payed my electricity bill in front of my guest.. it was very shameful and disgusting for me to face this person in front of the guest. However I told him that I have already payed my bill yesterday through online, but it seems he had made up his mind and started asking again twice, thrice loudly in front of whole building and my guest... I explained him that I have already payed but he was not ready to understand and was insulting me in front of my guest. Then when I begged in font of him to please leave from my door.. he started telling that these U.P people come here from there and do not pay the bill etc etc, he started givig racial commebt... actually he was having a problem with my SURNAME and my native place.. Sir, I humbly request you to take strict action against this person and make him understand that this is INDIA and everyone can stay here without fear. When I had already payed my bill on time and I always do so still I had to face this very bad and nasty experience just because I am from U.P. You can reach me on my cell. [protected] for more clarity.

Dear Sir, My name is Premchand Sahu and I reside at B706, Sai Kashish Park, Rajwade Nagar, Paramvir Colony, Kalewadi, Pune -411017. I bought above mentioned flat on December-2014 from Karan Construction and I got possession of the said flat February-2015. Initially for couple of months I was not getting Electricity bills from MSEDCL. I thought that this could be due to new flat and after that enquired to nearby MSEDCL office then they told me that now I will be getting bills. I got my first bill in the month of August-2015 for amount around 37000. I raised complaint from MSEDCL online site and in next month it was around 32000. Even this amount was out of limit as I thought that my average bill should be around 700-800 per month and for 6-7 month(i.e. Feb to Aug) it shouldn’t be more than Rs 5000. Initially I was told by A.E. Mr Gowda to pay 5000 against my Rs 32000 bill and assured me that he will investigate further. I paid Rs 5000 against my bill and in next 10-15 days he told be that meter testing report is correct and told be that my builder might have consumed electricity. My builder is telling that he has not received bill during his period how can he pay. Since August-2015, MSEDCL people have taken out my meter twice and once disconnected my electricity. I have paid to MSEDCL Rs 20000 till date as below even my issue is not resolved: Date Payment Mode Amount 22-Aug-2015 Cash Deposited 5000/- 06-Oct-2015 Paid by Cheque 10000/- 23-Dec-2015 Online from Portal 5000/- Till now I paid amount more than what I have consumed till now assuming that my case will be settled and excess paid amount will be adjusted later. But MSEDCL people are always taking my meter and insisting me to pay whole amount without informing me. You may verify my recent consumption for last 3 months is around 140 units per month and for this much unit I don’t think I should pay more that 800rs per month. Assuming this calculation my bill should not be more than 8000Rs till month of November. I have paid more than what I have consumed till even then they are taking out my meter and harassing me. I have to always run to MSEDCL office to settle my electricity issues which also affects my office. I think this issue is raised due to fault of MSEDCL due to below reasons They haven’t issued bill to builder (Karan Construction) since connection for above mentioned electricity meter is taken(i.e. Sep-2011) and after selling of flat they initiated bill for said flat so that Builder will not have to pay amount whatever they have consumed. I can see here there might be some setting between some MSEDCL personnel and builder otherwise it is not possible. All 42 meters are placed in same place when Meter reader is taking reading & snap of 41 meters then why reading person can’t take reading for 42nd meter and why it can’t be processed as bill further. Slab for my 7th floor was done in the year 2014 and I took possession of my flat in February-2015. I am just surprised that on what basis all 42 meters(may be more) 4-5 years back. Was it done intentionally to provide benefit to builder so that they use domestic meter for commercial purposes? You may see that in both cases some MSEDCL personnel are providing additional benefits to builder and giving them privilege to use domestic meters for commercial purposes. I am not sure how many people are like me who are suffering due to this bad MSEDCL practice. I have also raised this complaint from MSEDCL online portal but without satisfactory resolution my complain was closed. Currently MSEDCL have taken out my meter without informing me and telling me to pay whole amount. Please look into this issue on priority and instruct them to put my meter in place so that I can get electricity in my flat. I am facing Electricity disconnection in my flat frequently even after paying more than what I have consumed. Please settle my whole amount paid till yet and make sure from next month I am not falling in this mess so that I get regular bills which I will always pay on time. Thanking You Your Faithfully Premchand Sahu

Respected person, I'm experiencing excess billing from the past few months this year and we have not installed any extra electronic appliances for the past few years. The units are also not correctly captured a detailed description is given below: Consumer number :[protected] Meter number : [protected] Jan - 188 units - 1340 rupees Feb - 155 units - 1020 rupees March - 186 units - 1210 rupees April - 250 units - 1710 rupees May - 268 units - 1880 rupees June - 320 units - 2120 rupees July - 196 units - 1300 rupees Aug - 192 units - 1080 rupees Sept - 230 units - 1670 rupees Oct - 266 units - 2290 rupees Nov - 298 units - 2380 rupees Please check and do the needfull corrections

My bill for december 2015 is inflated. My consumer no is[protected]. Billing unit 4728, msedcl. Units utilised from 1/12/15 to 18/1/2015 are 64. Average less than 4 per unit. My previous electricity consumption is as under : consumption in units : meter no. [protected] jan 15 : 94, feb 91, mar 115, april 122, may 161, jun 149, jul 108, aug 140, sept 126, oct 147, nov 138 where as december 2015 is 254 units. No change in use of appliances used from 1975 onwards. Please rectify the bill and adjust in the bill of jan 2016 as i have paid bill of dec 2016 on 16/12/2015. Ramona a peswani, natraj coop soc, bldg d /13, murphy express hw mob :[protected] email id : [protected]@hotmail.Com

To Division officers in Charge and Public relation department, Maharashtra State Electricity Distribution Co. Ltd. Consumer Details: Consumer Number:[protected] Billing Unit: 4652:CBD BELAPUR S/DN. Consumer Name: RAJARSHI MANDAL Address: FLAT NO-D/1401 PLOT NO-46, 47, 55 SECT-11, 400614 This is to bring to your notice unethical and bad practices followed by Electricity office members of CDB Belapur Sector 11. This has become a regular practice in CBD Belapur area Sector 11 that some indiscriminate workers(who refuses to disclose names) from Maharashtra State Electricity boards visit every building and disconnects electricity lines without any permission or notice or any logic. Most often they hound the consumers for no reason. Unfortunately, I have been the sufferer of this ill practice not once but thrice in this year. Tonight (December[protected] my wife came back from office to discover that our electricity line of our flat 1401has been disconnected. Currently I am in US and have no clue of whom to reach out to. We paid our electricity bill of last month online. This month there was a delay but it’s hard to understand why would you disconnect electricity line without our permission (when you are legally bound to.) Please do not think all consumers are illiterate fools and do not have any idea of rights and legalities. This is to keep to your notice that under Electricity Consumer right section Consumers have a right To receive minimum fifteen clear days’ notice in writing before disconnection under default of payment under section 56 of the Act. 1) No Notice was sent to us (the consumer) before disconnection. 2) The Bill generated for the month (attached to the email) says due date for the month is 11-December-2015. Even if electricity board decides to send me a notice (which they have not as yet ) on 11 December, 15 days from 11 December is 26-December-2015. Under no logic can someone come and disconnect the electricity of our house. 3) I would like to take this matter to the consumer forum if a strict action is not taken against the electricity mafias in our area. 4) An apology from the Electricity Board would be helpful. 5) Also please let me know the contact number of the Manager of CBD Belapur division who takes the call of disconnection. So that in future I can contact him directly without disturbing others. As I mentioned earlier, this is not the first but third instance. My electricity line was disconnected some 5-6 months ago even when we paid everything on time. My wife had to go all the way to Vashi to get the connection back when she showed the receipt of payment. Please understand that we are working couples. It is not our duty to inform the random bill collectors in CBD Belapur that we have paid online. Lastly, I do not have any personal vendetta on the Electricity Board, I think you guys are doing good job in providing us continuous electricity without regular power cuts. However I think I should bring to your notice the illegal practices which can potentially lead the department into black water. Please let me know if I am wrong in my complain. We need to solve the problem together. Your reply and support will be much appreciated.

Respected Sir, I undersigned Aliakbar Ismail customer of MSEB Consumer number[protected]. I am having flat at Location - 5/130, Zainy Chs, Near police Station, Mumbra ;could you please answer my few below queries: This is with reference to my electricity bill for the month of november is 6000 whereas the meter reading is 0.234kwh . This is not right and must be fixed urgently. Please let me know why Bills are not being generated based on correct meter reading. Please reply urgently with status of above. Regards, Your’s Faithfully

मामाननीय, महोदय, यांसी विषय : अनधिकृतपणे विज चोरी नाव : संगीता विलास शिरवाळे राहणार : ई -18, चाळ नं. 3, रूम नं 2 बालाजी नगर, दत्त नगर रोड, शांती वैभव ईमारती च्या बाजुला, सेक्टर 21, घणसोली, नवी मुंबई पिन 400701 वरील नाव असलेली व्यक्ती गेले चार महिने पासून विज चोरी करत आहे तिच्याकडे चार महीन्यापूर्वी तिचा मीटर होता पण तिने बील न भरल्यामुळे तिचा मीटर कापण्यात आला त्यानंतर तिच्या मोठ्या मुलाने डायरेक्ट विविज कनेक्शन करून घेतले आणि त्या कनेक्शन वर संपूर्ण घराघरात लाईट चालू असते वांशिग मशीन ऐसी तसेच एक्स्ट्रा बाहेर अनधिकृत वडापाव विक्री पण चालू केली आहे तिथे पण हेच लालाईट कनेक्शन वापरतात तर आपण तिच्या वर योग्य ती कारवाई करावी अशी विनंती आहे आपलाच विश्वासू, समाज सेवक

MSEDCL KALYAN POLICE FIR No.3978/15 dated 10/10/2015 has not been taken seriously and still using Electric Direct Line without Meter by Consumer No.[protected] / PD 2014 ISHAQ ABBAS SHAIKH, Flat No. G-4 AL Ashraf Building No.26, Shailesh Nagar, Mumbra 400612 Dist. Thane. Maharashtra. His son Javed Ishaq Shaikh reconnects illegal line everytime.

Subject:- Wrong billing done by your office-Consumer No[protected] Respected Sir, I wish to inform you that On 23rd September 2015 new electric meter was installed by your office as the earlier meter was faulty. I was expecting the electricity bill as per the new reading of new meter, However for last two months your office is sending the bill as per old stating the meter is faulty. The photo taken by your office clearly shows the meter is new and the meter reading is 11. I have paid the bill for sept 15 and October as per your bill. However your office is continuously send the bill as per Faulty Meter. I am requesting you to look into this matter and charge the bill and adjust the balance money in the coming bills.

Dear Sir,

Please note Transformer is located in our society gate..its always sparking the light ..people may die due to this issue..its caused frequently accident on gate..Last month one person got and accident ..i was in ICU bcz of this transformer. Now day before yesterday also one of our society member got and accident.

We have already advise ed our builder to shift ..but tells us we require permission from...

Consumer no:[protected] Name: PK Mathai Billing unit: 4593/ Dapodi Sub Division I wanted to complain about the excess units that is currently being captured in my bill for the last 5 to 6 months. I have observed this trend- an increase in the number o[censored]ntis consumed which is quite surprising as i have not installed any AC or electronic appliance that consumes high wattage. Please can you send some one to chekc the meter as Iam confident that there is some fault in the meter. Regards PK Mathai.

Satheesh Kumar K Dec 2 (11 days ago) to helpdesk_pg Consumer No. BU /Circle Code Bill Month Consumption Bill Amount Bill Due Date View Bill [protected] 0311 PANVEL Nov 2015 191 1, 420.00 07 Dec 2015 I have made the payment of the above bill on 22/11/2015 through S B I internet banking (Ref No [protected], G0BANQEN5)But bill amount is still showing outstanding. When I contacted through your Toll free number I got the information that my payment for the month November 2015 is received by MSEB and they have given the receipt no as[protected].But the payment history still shows the payment for Nov 2015 as due. Please check and do the correction at the earliest.

After repair works dome by mseb roads in sec 14 sandeep restaurant road have been left u cleaned. Senior citizens are finding it difficult to walk on the road please take a toon immediately

I am constantly reporting about the high bill. I have raised a complaint from June, 2015 but haven't even received a feedback. Till date, they are saying that we haven't received any feedback from the sub-division. its already been 5 months . how many more years they want to reply ? I wrote a mail to the SDO, but he is also super busy to reply. Then they started sending more high rate bills and whenever I ask the customer care for the details of the charges, they say that they dont have any idea about it, please go and contact the sub-division. What are you guys being paid for then if you dont even know the basic idea of how the billing charges apply? I always get a very fluctuated bill like 2000 in month then 6000 in the other, 7000 in the other month, then again 4000 in the following month. Very depressing conditionof how the government employees work? They should atleast work for their own respect if they cannot work for the company's respect. Please check the meter. i have a strong feeling that my meter is not working properly. My consumer number is[protected]. My contact number is [protected].

My both tentants manage to get a new connection by submitting false papers to MSEDCL & they have not paid the bill since last 6months still MSEDCL is not disconnecting the connection. I submitted letter to MSEDCL about the same & brought all this to their notice but nothing is being done by them till now. I am really surprise to see all this that inspite of not paying the bill since 6 months the connection is still on. Their consumer no is[protected] last paid is 15th june 2015 amount pending is 10810/-) & other consumer no is[protected]last paid is 29/9/15 amount pending is 3280/-)

There is an increase in electricity bills on every alternate months. october 2015 billed amount was 1470, November 2015 billed amount is 4600 . Almost 3times higher. I have logged complaint online number:3324524. Also hand delivered complaint to Kalamboli, Khandacolony Office, Navi mumbai.
The usage / consume of electricity is same every month but still the units increases is very fast and getting inflated bills. Person had visited to check meter and claimed that meter is ok and running fine. The same we asked to give in writing which is not given yet.
Came to know from other sources that maximum societies are getting inflated bills. The right fact is not yet disclosed to consumer about the inflated bills.
Need to put some inquiry about the same on priority to get justice to the consumer and pay normal consumption bill regularly.

Hi,

I started residing in Bldg. No. 5, Flat No. 137, Meenatai Thakare Nagar, Karvenagar, Pune-411 052 .

I have not received Electricity Bill since last 2 year till now

I don't know my consumer number so that I pay the bill online.

Please help me.

Regards,
Surendra Tase
email ID: [protected]@kemhospital.org
Mob. No. [protected]

Dear Sir, I have been receiving excess electricity bill from last six months, which seems to be extremely high for my level o[censored]sage my house hold uses are very minimals. I request you to please look in this matter seriously an sent your engineer to check whether the meter is faulty or not .Please inform us the reason why am i getting so much excess bill an when are you going to send your person to check our meter. Thanking You Gulam Mohamad Patel Consumer No[protected]

I have successfully paid an amount of Rs.1100.00 through Internet on 05.11.2015 in respect of Consumer No.[protected] Hadapsar Pune) Centre, No.4745 through State Bank Of Hyderabad Borivli (Wsest) Mumbai under reference No.ESBH[protected]GOAyLTPK4 I have observed that even after lapse of more than 20 days, the bill is still being shown as outstanding. I request you to please verify and account for the amount against my bill for the month of October, 2015 under advice to me. D T Rane Email.[protected]@ hotmail.com Mobile No.[protected]

महोदय उपरोक्त विशिए आपणाला कळवन्यात येते की प्लाट क्रंमाक 285, डॉ गादीया हॉस्पिटल च्या मागे, संभाजी नगर, प्रियदर्शनी कॉलनी जालना येथे मागील 10 वर्षापासून कैलास श्रीरंग निकाल्जे नावाचा इसम हा वीज चोरी करत असून तो ही चोरी केलेली विज त्याच्या 4 भाडेकरू याना सुद्धा विकत आहे त्याच्या व् भाडेकरू यांचे कड़े 4इलेक्ट्रिक शेगडी, ४ टीवी, 1 पाण्याची मोटर, 1नगर परिषद नळ मोटर, 4 पंखे, 8 बल्ब इ. साहित्य विना रोकटोक मागील 10 वर्षापासून वीज चोरून चालु आहे या वीज चोरी मुले त्याचे वायर वारंवार बर्स्ट होत असून त्याचा विज प्रवाह आमच्या शटर मधे उतरत आहे व शटर चा वापर कर्नार्याना विजेचा धक्का बसत आहे.या मूळे एखाद्या दिवशी मोठा अपघात होउन मोठी जीवित, वित्त हानी होण्याची शक्यता आहे तरी आपण या कड़े गंभीर पने लक्ष देऊन पुढील अपघात टाळावा ही नम्र विनंती आपला विश्वासु विजय शिवाजी आदमाने 271, प्रियदर्शनी कॉलोनी संभाजी नगर जालना फ़ोन क्रमांक [protected] सोबत विज चोरी होत असल्या बाबत चा फोटो अटैचमेंट मधे जोडलेला आहे कृपया तो बघून घेणे