Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

We took a bus from Jalgaon to Bhusawal and there was a stop near our house we told the conductor that there is a stop but he denied and dropped us more than 750M away from our destination at ashtabuja

There is no shedhule for Buses due to which the people have to suffer I live on Hatkansgle kolhapur and work in Sangli.At evening time they only send nonstop buses from sangli to kolhapur people in middle have to suffer because are no ordinary buses. So please we are atleast 50 people who suffer due to this.Please kindly note this.

ID: ovchalke
Bus: Thane Vandana To Swargate Pune (Shivneri) 06.00 am 09/07/2023
Booking Date: 06/07/2023 time: 11.12 am

I was booking ticket for MSRTC Shivneri Bus starting from Thane Vandana Bus stop till Swargate Pune dated 9th July 2023 with Departure time as 06:00 hrs. After filling all the details and making payment via ATOM i filled all necessary card details, the amount was deducted from my bank account but the ticket was not booked. I haven't received any ticket in my MSRTC account nor any mail from MSRTC.
Ticket was booked for 3 people costing total amount Rs.1, 316/-.
Kindly initiate the refund in my respective bank account.

The time of bus are not correct and very late bus are coming on St stand and the passengers and school students very angry on this timing and new bus also start at kherdi road 6:30 last because many people belong at this time in which passengers are getting dissatisfaction please start new bus at 6:30 and please my humble request is on time bus coming please to dapoli depo at dapoli dist Ratnagiri

We made a reservation for mahad-pune bus on the time 12:30 but bus delay 45 min ...

I booked msrtc tikit as guest user .but not shown history .and also mail not recived. plz send one copy of booked tikit on my resistr mail id.

I have booked ticket from my MSRTC account on 19th May 2023 at 10:11 Am from Pune ( Vallabhnagar to Selu) for travel on 22 May 2023. At time of booking Rs. 1440 deducted from the SBI account ending 4248 which made through Gpay with UPI ID[protected]. After money deducted neither ticket booked nor money refunded. Kindly help in money refund.

Booked a ticket thru red bis for 18.15 bus but the bus came in late and the the bus left at 8.15 and I had to reach kalyan junction when asked the driver dint answer wen asked repeatedly said he was the pn who had check the tickets and take the collection for the bus tickets so all the passengers got angry and the bus driver purposely drove the bus on a at 20 so that people could reach late to their destination and could also complain against the bus but the xtion should be taken against the driver who haressed the passengers for his convenience bus no MH06BW 4308

KINDLY TAKE SOME ACTION AGAINST THE BUS DRIVER

Hi Team,

I am writing this email due to frequent failure for msrtc bus to not allow to drop to wakad bridge pune people.Whenever I/others try to catch bus from satara bus stand to wakad bridge everytime the Mumbai bus conductor does not allow us to sit in Mumbai route bus saying that come in other bus.moreover the others conductors also repeat the same thing don't come.

Now as u know swargate bus stand pune and wakad bridge drop has huge distance hence the only option left for us is Mumbai bus which has drop to wakad bridge.
The conductors just ask us to run here and there and unfortunately there is no option for wakad bridge drop.Hence I am requesting you to either allow us to drop to wakad bridge through Mumbai bus or else please arrange separate buses as it's really becoming problem day by day for especially girls waiting for longer hours.Please assist in this.

Respected Sir/Madam,

I would like to raise a complaint about the bus availability in our village.

Due to the irregular timetable of the buses from Akkalkot to Salagar and vise versa route. It's a waste of time for working adults and students as well who regularly wait for hours and return home. The irregular bus and their bus timings hamper the life of students.

Worst condition of buses and unhygienic make it more worst.

Kindly look into the issue.

Regards
Minaxi Rajput

From igatpuri to nashik there is no school bus for student at morning 5.45, in Ghoti BK 20 to 30 student stand daily bus r late of long route, or some time directly cancel without before notes, student face lot of problem to travel to school / college many time try to content to depo but they don't response properly not a single day bus r on time, but operater adjust timing always if bus r late

Respected sir Today's i was Travelled from T Point Chatrapati sambhajinagar To Sillod actual fair is 90rs But Mrs NK Maniya taken exceed of money from me so please look this above matter please take such type of action.
Thank you.
Sandip B Jadhav
Chatrapati sambhajinagar

Parli-Latur Bus MH06BW0938 (Shivashahi) going from Ambajogai in District B to Latur, when we were boarded by husband and wife, the conductor Shiviga was given the responsibility to kill himself.
Conductor Token Number - 0938

The bus is very noisy while running on roads. All the passengers travelling are troubled by the noise. Even the senior citizens travelling in bus are having ear issues.This can damage the ears of passengers travelling.
Please consider the complaint seriously and act on it as soon as possible., Sincere Passenger of MSRTC

I was traveling from pune to satara bus no. MH13CU7258 time for the bus was 4.30 from swargate Date:- 12th june, 2023 and i borded from katraj the bus was running late and driver was not driving properly and was faster so i hope you would warn the alloted person for harsh driving.

Thank you

When I was going to my village I boarded Latur Agar bus from Pandharpur bus stand, the bus left from the stand, when the bus exited from Pandharpur I didn't have 25 rupees spare for the ticket so I paid 50 rupees and said to give Khardi ticket but they didn't give Khardi ticket.He Gave tickets to Sangola. When I asked him why he did this, he said that there is no stop in Khardi, so I said that before boarding the bus, then he said the opposite. They were not stopping the bus above my stop I asked them to stop the bus they stopped the bus and took back the ticket from me, even though I was not giving back the ticket but they stopped the bus and took the ticket back from me saying the opposite. I took the photo of the ticket and gave the ticket. Then the bus went and I had a ticket of Rs 25 to Khardi and they took a ticket of Rs 55 from me.
So We expect you to take appropriate action against Bus Driver & Conductor.

My MSRTC EMAIL id is: [protected]@gmail.com
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
MANCHAR to MUMBAI
Date of Journey : 11/06/2023
Date of Booking: 8/06/23, 18:45:54 PM.
Boarding from: MANCHAR
Alighting to: VASHI
Seat number :13, 14, 23, 24
Merchant Transaction Reference No.: [protected]
Atom Transaction Reference No. : [protected]
Payment Mode: DC
Bank Name Hdfc Bank
Amount 920.00
Customer Name: JKL PQR

I have completed payment Rs.928.28 using Debit card. I have attached the screenshot for your reference.
I have done the payment from Atom payment gateway.

After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id.

I'm also not able to login into my account through the above mentioned email id. The prompt says that the email id is not registered. Please send my ticket details as soon as possible. Or refund it to me immediately please.
Thank you

Online website has a technical issue while booking ticket for ladies concession quota. While booking amount gets deducted however ticket does not get confirm. When try to contact their Customer care or technical assistance number, no one response on the numbers.

Bus- kurla to Bhoom Bus Timing: 11:10PM
Date of Booking: 09/06/2023 Time of Booking: 9:19 AM
Payment mode :UPI (Gpay)
I was booking tickets for two people from kurla to jamkhed but the money has been deducted from my bank account still the ticket is not booked yet. The booking site showed an error but the money was already debited. The amount is of Rs. 770 so please initiate the refund as soon as possible.
emailID: [protected]@gmail.com
Time of payment/booking 9:19AM
I have attached the payment receipt as well so please do the needful.

Yesterday, I tried to book a ticket from Palghar to Nashik, but transaction failed, but money debited and no refund yet.