Maharashtra State Road Transport Corporation [MSRTC] Customer Care
Maharashtra State Road Transport Corporation
Customer satisfaction rating: 1%
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Maharashtra State Road Transport Corporation [MSRTC] Customer Care

Maharashtra State Road Transport Corporation

Address
Pune Station, Pune
India - 411001

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
1299
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maharashtra State Road Transport Corporation [MSRTC] related photos (254)

Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Maharashtra State Road Transport Corporation [Msrtc] — the corrupted bus conductor/ fare collector in the city bus

 MeghaRathod10 on Oct 1, 2018
मी st. Francis high school बस स्थानकावरुन सिटी बसमध्ये बसले व मला बाबा पेट्रोल पंप येथे उत्रायचे होते. मी मौंदा नाका येथे, बस conductor ला टिकिटाचे पैसे देऊन टिकिट घेण्याचा प्रयत्न केला, परंतु ती बस conductor ने सांगितले की, "मी नंतर पैसे घेते".
जसेच मला जेथे...
Complaint comments  Read comments [3]Complaint category Other

Maharashtra State Road Transport Corporation [Msrtc] — the passenger was dropped at wrong destination in midnight hours.

 Gauri Suresh Bhalekar on Sep 30, 2018
The lady passenger was traveling from satara to mumbai. The journey began at 06:03:47pm in the evening. The passenger had to get down at bharat mata cinema stop but the driver drived the bus over the bridge and hence the passenger had to get down at byculla. The authorised members are requested to take strict actions against such inconvenience caused to the passenger....
Complaint comments  Read comments Complaint category Public Transportation

Maharashtra State Road Transport Corporation [Msrtc] — time spending while driving vehicle

 Ulhas Aryamane on Sep 29, 2018
While driving vehicle making neutral every time on slop that consume time to much he has taken 2 hours from tembhurni to bhagwan . When we are paying full rent or full ticket then why such delay
Bus number MH11BL9416 the bus is from malegaon depot today ie 29/09/2018
I have watched the bus at tembhurni at 5.30 pm and it will reach to swargate. At 11.30 pm it means 6 hours travels...
Complaint comments  Read comments Complaint category Insurance

Maharashtra State Road Transport Corporation [Msrtc] — engine stop and delay in rest area

 sovanpadhi on Sep 29, 2018
I am traveling in borivali swargate shivneri bus no 39912a. During snacks time the driver has switched off the engine and took more than 30 mins to have his snacks. When i asked him about the ac / engine off, he said he got the instructions to stop the engine. I would like know, is it bound that everybody should take snacks? No shivnery stops their engine during snacks time....
Complaint comments  Read comments Complaint category Government Organizations

Maharashtra State Road Transport Corporation [Msrtc] — about solapur bus depot

 Ajinpnp on Sep 29, 2018
मी नियमित msrtc चा प्रवासी आहे, नेहमी मला सोलापूर ते पंढरपूर या मार्गावर प्रवास करावा लागतो तो हि भरायचं वेळेस रात्री 11 च्या दरम्यान आणि असेच बरेच प्रवासी देखील याच वेळेत असतात परंतु या 11.15 ते 12.30 या वेळेत एकही बस उपलब्ध नाही व बस साठी विचारणा...
Complaint comments  Read comments Complaint category Travel Agents

Maharashtra State Road Transport Corporation [Msrtc] — shivshahi stopping at every local stop misbehaving with passengers

 Fitness Mantra on Sep 28, 2018
Here i complaint for shivshahi # i pick the bus at morning 9.30 from vandana to chandani chowk bus driver without intimation bus taking to panvel stop there no stoping for shivshahi # again his stoping for 3 times at mumbai pune highway to take local people in this bus # ultimately no reason why they are stoping for local stops, it takes 4.5 hrs to reach my destination...
Complaint comments  Read comments Complaint category Public Transportation

Maharashtra State Road Transport Corporation [Msrtc] — regarding the cancel of reservation

 Sumitkurud7 on Sep 27, 2018
Sir im sumit kurud from ausa dist latur
I book tikit of ausa to hyderabad tikit by phone pay my ticket no is
Tmar67182589 but bus is not coming due to the maintenance i call controller of latur bus stand bcoz bus is from latur to hyderabad they tell me that reason bus timing is 9.30 now time is 10.45 still not coming and they do not reply quickly so kindly request pls refund my amount as quick as possible...
Complaint comments  Read comments Complaint category Travel & Vacations

Maharashtra State Road Transport Corporation [Msrtc] — bus conductor and driver not stop in city stop point

 Shubham matte on Sep 27, 2018
My name is shubham matte date : 27/09/2018, i am traveling chandrapur to warora at bus number mh 40 y 5145. Whenever my stop is coming, bus driver has not stop at my point (Wani bypass chowk). He has told i had neglected these stop for my reason, but these stop has government stop,. But bus driver are misbehaving with me and not stop the bus. So please kindly give action on these bus conductor and driver. These person has down the government name for these reasons. And i never trivel again with msrtc bus....
Complaint comments  Read comments Complaint category Other

Maharashtra State Road Transport Corporation [Msrtc] — driver not stopping bus in bus stop

 Siddhaling Balkunde on Sep 25, 2018
I was expecting a bus to kalamboli from Suchack Naka (Kalyan). After a long wait local ST bus (MH 07 C 7217) came at around 4:30 pm but this bus did not stop even after making repeated signals. I even requested lady conductor who was visible from the window to stop the bus, even then the bus did not stop. Unwilling I had to follow the bus by another bus up to Kalyan fata and then wait for the bus at bus stop. When the bus came again driver was again trying to skip the stop. While following this bus I had also observed that he was skipping many other stops.

Fortunately I was able to...
Complaint comments  Read comments Complaint category Public Transportation

Maharashtra State Road Transport Corporation [Msrtc] — misbehavior of controller at bramhapuri bus depot

 Ch.k.rao on Sep 24, 2018
Sir,
I am Rahul of 10 class, christanand school Bramhapuri chandrapur district . Today after my school (exams going on ), I reached bus depot bramhapuri at about 2:10 pm, I Enquired about Nagbhir bus but the on duty controller has become furious and could not control his temper was talking rudely and saying I have repeatedly answered the same question but many times to many people but same question is repeatedly asked by you people .He started abusing and brought a big rod saying I will hit on your head. He was so furious that we ran away saving our lives . Is this the way to behave with...
Complaint comments  Read comments Complaint category Education

Maharashtra State Road Transport Corporation [Msrtc] — driver and conductor are always late

 Zuk123 on Sep 24, 2018
I regularly travel from pandharkawada to pusad dist yavatmal through pandharpur bus. Actual timing of pandharpur bus is 5:45 but driver and conductor of this bus is always late by more than half hour. I noticed that its a habit of driver and conductor of pandharpur bus. I hope you look up this matter and solve the issue of passengers.


Regards...
Complaint comments  Read comments Complaint category Public Transportation

Maharashtra State Road Transport Corporation [Msrtc] — shivshai service 3rd class drivers

 Amit Bedage on Sep 23, 2018
Hi, i am traveling from pune to sangli by shivshai the driver is contisously talking on phone, also he look to be drunk.
His driving is very rash playing with innocent people life..
Date 23 sept 2018
Time - 5.30 from pune to sangli

All people in bus are not happy with the service, we have also tried your toll free number but no one is answering the call.

We request to put a questioner for complane rathe the discpritive information, lot of people can't type english and it is much heactic..

3rd drivers in shivshai......
Complaint comments  Read comments [1]Complaint category Business & Finances

Maharashtra State Road Transport Corporation [Msrtc] — hirkani (non ac bus) not left for 2.5 hrs

 Kakatorress on Sep 23, 2018
It has 2.5 hrs since last non ac hirkani bus from pune to mumbai has departed.in front of me at least 10 shivneri (Ac variety) has departed. The reason i am told is non availability of drivers, which is unacceptable. The location is pune station bus stand. I had called customer care as well but they refused to take my complaint. Also it was not registered at bus stop as well when i asked for complaint register. There were elderly couples standing in front of me for more than 3 hours....
Complaint comments  Read comments [1]Complaint category Public Transportation

Maharashtra State Road Transport Corporation [Msrtc] — bus did not stop to moshi bus stop

 Svsquare1 on Sep 23, 2018
I am travelling from manchar to pune. Bus no. Is
Mh14 bt4702. Bus _ kalyan to pune. Ti me 12: 48 pm departure from manchar. I asked conductor to give ticket of moshi. He refused and said no this 'll not stop there because driver 'll get irritated. This was really very inconvenient as i had to get down at chakan and take auto to reach moshi. Please take action against this....
Complaint comments  Read comments Complaint category Public Transportation

Maharashtra State Road Transport Corporation [Msrtc] — shivshai bus late at malkapur tah-shahuwadi dist - kolhapur

 Amar Rajaram Bhingale on Sep 23, 2018
Dear sir
1. Refer my ticket no.34590841
2. I have travelling from malkapur to pune rly st. By shivshahi bus on 23 sep 18.
Boarding time at malkapur stand is 0940hrs.
Now, time is 1045. Bus still not come
From pune i am going to delhi by flight. If not reached at time at airport may affect
3. Request examine this issue and be made suitable action for happy and timely journey

Regards
Amar rajaram bhingale
[protected]
Amarraj0707@gmail.com...
Complaint comments  Read comments Complaint category Government Organizations

Maharashtra State Road Transport Corporation [Msrtc] — conductor

 Shrikant Dhadam on Sep 22, 2018
Drar sir

I am traveling from thane kasarwadvli to kapurbawdi but due to my phone call i forgot to come down to kapurbawdi i come to next stop majowad even i have taken one more ticket from kapurbawdi to stn but conductore started shouting on me her name is s g gai she don't have respect to talk with passenger she is taking benefits of being a lady conductore pls take strict action against her to keep st name good in market....
Complaint comments  Read comments Complaint category Public Transportation

Maharashtra State Road Transport Corporation [Msrtc] — regarding drivers attitude towards customer

 Amte Rohit on Sep 22, 2018
Respected authority
Government bodies are always careless about there work as the employee know what ever the coustomer feedback is they will get their payment on time i am traveling in a shivshai bus but the driver is discarding all the coustomers demand
1•when i asked for closing the cabin door he refused but when he wanted to close it he closed it.
2. When coustomer asked for turning off the ac he again refused by saying some people need it. But actually no one required it it's not his fault it's the fault of management that they don't train their employees for coustomer...
Complaint comments  Read comments Complaint category Government Organizations

Maharashtra State Road Transport Corporation [Msrtc] — change of bus and no refund.

 Shree Jadhao on Sep 21, 2018
I was travelling from chikhali to pune on 20 september 2018 and i reserved a ticket for the same from msrtc online reservation website. I reserved a ticket for shivshahi bus the bus timing was 9:45 at chikhali bus depot but due to some reason the bus was delaid by two and half hrs and also the bus was changed from shivshahi to ordinary.

34661662 this is my ticket number and my seat no was 12. I demand an imidiate refund of the difference in prices of shivshahi and ordinary.
Kindly submit it to my account....
Complaint comments  Read comments Complaint category Travel & Vacations

Maharashtra State Road Transport Corporation [Msrtc] — no details of bus driver with bus depot of nagpur from where the bus is originated

 Kavita Surjan on Sep 20, 2018
I forget my bag in bus of nagpur to aheri and i am trying to contact at bus depot of aheri the network is busy for since 2 hrs
I have to check whether i can get my bag or not. I had also made complaint in toll free number of msrtc they had registered my complaint against network jamer of aheri bus stop.
Kindly resolve my query as early as possible...
Complaint comments  Read comments [2]Complaint category Public Transportation

Maharashtra State Road Transport Corporation [Msrtc] — closed the transportation between nashik waghai to ahwa (dang)

 jnv saputara on Sep 20, 2018
Sir,
Nashik waghai via ahwa is only one bus in 24 hours round of clock. And since the maharashtra & gujarat divided the interstate transportation connected through only this bus. Since 1 week bus not coming from nashik depot. They are not sending bus intentionally. Very poor public are living in this area and no other transportation available between nashik and ahwa. Hence requested to give necessary direction to concern officer to start the nashik-waghai bus immediately to solve the problems of public....
Complaint comments  Read comments Complaint category Other

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