Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

On Sunday 7th May I had reserved one sit in ST bus from Mahad to Borivali Nancy Colony. My ticket number is 46887440. The bus was going to depart at 2 pm from Mahad and I was going to sit in lonere which is on the way back to its destination. Lonere is not that far from Mahad I was expecting bus around till 2.30 but the bus didn't arrive till 4.22 I was waiting for the bus for more than 2 hours in the hot summer days with my bags. I have...

I had booked a ticket through mobile app, of Shivneri from SWARGATE Pune to Thane, of 10 am on 7th May. As per schedule the route is through Cape Gemini but the bus went through Airoli. There were no traffic at all on the route. Even though the bus was late by one and half hour.

At SWARGATE depo our phone calls are never answered.

My name Bharati Ingale
My ticket number 46800577...

Dear Sir
This is to bring to your notice that we had booked e. Tickets as per below details -
Boarding point - Swargate, Pune
Destination - Sangli
No.of passengers - 03
Date of travel - 06/05/2023
Ticket No.[protected]/741791/[protected]
Bus service type - Shivshahi AC seater(2x2)
Booked - Online through Amazon App

Kindly note that we reached boarding point but in...

My name is Prachi. I was travelling from nagpur to akola by shivshahi (F647DA)we boarded from nagpur i was with a child. After a while the conductor said the seats are booked and we can only travel upto amravati. As soon as i said that he should have informed earlier so that we didnt board the bus he began to misbehave and told us to leave the seat and stand. I had to leave the bus at amravati station at night time.It was a horrible experience....

Travelling from Goa (panjim) to Pune, a long journey and the charging ports of the bus dont work even when they have the service of plugpoints. Bus No. Mh14 GU2448
3-4hr journey is fine but this is 10hrs + journey...

Address for Andheri
I tried to book ticket today.
6 may 2023 at around 09:00 am with following details
login id : pARTH63
From Borivali Nancy Colony(BVINC)
To Deogad(DGD)
FOR DATE 16 MAY 2022
bus: 17:00 Ordinary express
The amount is deducted from my Cosmos Bank Account but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appearbr...

आम्ही दिनांक ५/५/२०२३ रोजी फलटण या आगारातून सांगोला नालासोपारा गाडी मध्ये प्रावस करत होतो त्या वेळी आम्हला तेथील आगारातील कर्मचाऱ्याने गाडीची वेळ १०, १०:३०, ११ किव्हा ११:१५...

I have booked ticket from swar gate to airoli from shivneri bus, my amount is deducted from account but seat confirmation not received . Please provide me my return...

Sir/Madam,

I have paid MSRTC thrice for bus ticket but ticket not generated.

My transaction details as follows:

1. Transaction Ref. VIN/MSRTC/[protected]/[protected] dated 5/5/23 for Rs. 1, 460.87 through Debit Card

2. Transaction Ref. VIN/MSRTC/[protected]/[protected] dated 5/5/23 for Rs. 1, 460.87 through Debit Card

3. Transaction Ref. BIL/ONL/[protected]/Maharashtr/MSRTC_VI...

Yesterday that is 04th May, 2023 at 2325 hrs I was booked 6 tickets from msrtc online ticket booking site with username sandeepsj80 for Vashi Highway to Nidhal- Khata-Satara.
Amount of ₹1530 was deducted from my account with upi id [protected]@cnrb.

However amount dudcted but tickets were not booked and confirmation also was not received about this.
Kindly look on to the matter and do the needful...

I have booked 5 tickets today from Mumbai to Pusad for travel on 9th May (15.30 hours) on MSRTC web site. After providing all details and selecting seats, I made full payment of Rs 3000. But I didn’t receive any tickets on my email. I therefore again booked/paid for 5 tickets but once again no tickets have been received on my email.
Even when I click on MyTickets on the website, there are tickets shown.
This is very disappointing....

I tried to book ticket from my id on msrtc website with following details:

Login: Guest User

1st Ticket:
Bus From; Thane Vandana
Bus To: Swargate
Date: 07th May 2023
Bus Time: 10.00 am
Seat Number: 8 (Lady Concession)

I have booked e-ticket via Atom (Msrtc booking window) on 03/05/2023. I used UPI while booking the ticket.

Total Amount deducted...

I have booked the ticket Ac Shevneri for 7may 2023 from Pune to AURANGABAD (CHHATRA.SAMBHAJINAGAR- CHHATRAPATI SAMBHAJINAGAR- CHHATRAPATI SAMBHAJINAGAR) for two times and both times money is deducted but ticket is not created/received .
please find the attachments...

There are no buses since I am waiting for the bus it’s been more than half hour.
It’s doesn’t happen for the first time .
It‘a been 4th or 5th in the same week continuously....

Dear Sir,

I am travalled yesterday in msrtc from Tempale to panvel my ticket no is 46760848 in traveling i filled very bad experience bus not stop at tempale stand.
I am register complaint yesterday agianst bus conductor lady shes Batch No is 53297 she is very miss behavior with me she is argue with me half and hours thats why i me register online complain on your online portal but still i am not getting response from...

Today l booked the ticket from msrtc website. On the payment page l was redirected to Paytm and l did the payment. After coming back to the website it took me to home page and under my ticket section the ticket was not shown. I contacted helpdesk but no response. The transaction is completed and money is sent to msrtc. Pls provide me with refund or confirm my ticket...

I booked 2 tickets for Msrtc kolhapur to nashik 11.05 pm bus from paytm application but almost 2 hours passed but still the bus has not arrived yet. I have work on 8 am at nashik so what should i do ?...

I Manali Sagar ambegaonkar wants to complain about the tickets of pune to ganpatipule which was booked on 4/05/2023 transaction has been done by me but the tickets are not shown in the msrtc official app.please It's my humble request to you too check the seats 20 21, 22 are booked or not or refund my money of ₹1255 on [protected] number thankyou...

Hello,
This is in regards to online Bus reservation made today i.e 01.05.2023 twice without any success for the below bus route for said timing. Payment has been debited but did not receive any ticket or SMS / email confirmation.
Details as follows:My MSRTC user id is: tukaclicksemail Id: [protected]@gmail.com
@ I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are...

Hello,

I had booked my ticket from Swargate Pune to Malvan Shivshahi AC bus dated 29/04/2023. But, suddenly this Shivshahi AC bus was replaced by Ordinary Non AC bus which led to very inconvenience to travel long journey.

Online Payment was already done with charges of Shivshahi AC bus while booking the ticket. I am expecting refund of remaining fare paid for AC ticket from the ordinary Non AC bus fare. br...