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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated May 5, 2024
Complaints 2426
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Maharashtra State Road Transport Corporation [MSRTC]
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

Phone
+91 20 2612 6218
803
278
+91 20 2612 2591
193
133

Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 11

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P
PranayRK
from Nagpur, Maharashtra
May 20, 2023
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Bus Driver and Conductor is not taking seriousness to provide service

Bus No. MH40 N 9548 is puncture near Mandavi. And the conductor and bus driver is relaxing at near Pan shop. They are not taking seriousness to resolve the issue... There are along 25-30 passengers which is getting late for their work......
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Address:X-84 Rn 19 Godrej station side colony Vikhroli (E)

Online E TICKET Booking from Ghatkopar to Ghodegaon
Hello,
I tried to book ticket yesterday, 19/5/2023 Time 8:43 pm. I used UPI while booking a ticket. Total amount rs.765/-has been deducted from my bank account but ticket not booked.

I checked "my tickets"on msrtc web site, but ticket status was not available nor have I received booking confirmation sms.

Please find below details
login...
+2 photos
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Online E TICKET Booking from Pune to Kolhapur
Hello,

I have booked e-ticket via atomech (Msrtc booking window) today. I used UPI while booking a ticket. Total amount rs.270/-has been deducted from my bank account.
(Merchant transaction no - [protected]
(Atom transaction no[protected]
(Transaction status - success) This msg received instantly, but not my tickets
I checked "my tickets"on...
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I have booked my ticket today on MSTRC app from Pune to Kolhapur on 20may 2023. The payment was made through UPI to Merchant Name: MAHARASHTRA STATE ROAD TRANSPORT CORPORATION using using Atom Gateway. The Atom Transaction Reference No. for this payment is [protected] . Kindly give refund for the same....
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D
Datta008
from Mumbai, Maharashtra
May 19, 2023
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4 times amount debited but ticket not booked also amount not refunded.

Address:A-003, Girnar Co Op Hsg Soc,

My used ID - nitin008,
Booked ticket on MSRTC site on 8th and 9th May, Also booked ticket on 19th May on Bildesk and Atom, amount debited but ticket not booked. Even after 10 day, amount is not refunded.

1. Transaction Details
Merchant Name: MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
The charge will appear on your credit card / Account statement as MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
br...
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D
Datta008
from Mumbai, Maharashtra
May 19, 2023
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4 times amount debited but ticket not booked also amount not refunded.

Address:A-003, Girnar Co Op Hsg Soc,

Booked ticket on MSRTC site dated 8th, 9th and 19th May. 4 times amount debited from account also from credit card but ticket not booked.
Even after 10 days amount is not refunded from MSRTC....
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Address:Pune

Address: Pune

Maharashtra

I tried to book ticket yesterday, 17/5/2023 Time 22:40:16 with following details

login ID: onkarwaghmar

From SNGR (NEW SHIVAJI NAGAR PUNE- HAVELI- PUNE)
To ALB (ALIBAG- ALIBAG- RAIGAD)
Bus: 06:30 SWARGATE, PUNE to ALIBAG

Seats Number: 5, 27, 28, 29, 35

I have booked e-ticket via atomech (Msrtc booking window) yesterday....
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Address:Pune

Address: Pune

Maharashtra

I tried to book ticket yesterday 17/5/2023] Time :22:40:16 with following details

login ID: onkarwaghmar

From SNGR (NEW SHIVAJI NAGAR PUNE- HAVELI- PUNE)
To ALB (ALIBAG- ALIBAG- RAIGAD)
Bus: 06:30 SWARGATE, PUNE to ALIBAG

Seats Number: 5, 27, 28, 29, 35

I have booked e-ticket via atomech (Msrtc booking window)...
+1 photos
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S
ShikhaSoni
from Pune, Maharashtra
May 18, 2023
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Online E TICKET Booking from Pune to Mumbai

Hello,

I have booked e-ticket via atomech (Msrtc booking window) today. I used UPI while booking a ticket. Total amount rs.285/-has been deducted from my bank account.
(Merchant transaction no - [[protected]])
(Atom transaction no [[protected]])
(Transaction status - success) This msg received instantly, but not my tickets
I checked "my tickets"on msrtc web site, but ticket status was not...
+1 photos
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R
Rakesh Jagannath Pawar
May 18, 2023
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Delay bus more than 2 hours

Dear team,
It's is delay bus more than 2 hour's of Mumbai dapoli sleepers bus.
I travel with my 13 month's baby and wife.
I want to travel with good sleep that's why I choose sleeper bus.
There is no ideal washroom for ledies, and in the middle of night it's look like hounted place.
I need compansation from you for your poor service.

Thank regards
Rakesh Pawar
[protected]br...
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A
Akash@fcvbc1432
from Mahabaleshwar, Maharashtra
May 16, 2023
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Amount deducted from bank account buy bus ticket not booked

Address:Dhayari pune

I have booked my ticket on 16/05/2023 from kasar sirsi To Swargate pune and seat 20 . I have made txn by billdesk using phone pay, payment done but ticket not booked
Kindly Resolve as soon as possible.

Transaction I'd was T2305162141280861378780

Please find attached document of payment transaction.

Thanks and regards...
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A
Akash@fcvbc1432
from Mahabaleshwar, Maharashtra
May 16, 2023
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Money got deducted from my accountbut but Ticket not get booked

Address:Dsk vishwa, dhayari pune

I have booked my ticket on 16/05/2023 from kasar sirsi To Swargate pune and seat 20. I have made txn by billdesk using UPI(Phonepay), payment done but ticket not booked
Kindly Resolve as soon as possible.

Transaction I'd was T2305161404507698336033

Please find attached document of payment transaction for reference.

Thanks and regards...
+1 photos
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A
Akash@fcvbc1432
from Mahabaleshwar, Maharashtra
May 16, 2023
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Payment done but got server internal error and ticket not booked

Address:Dsk vishwa dhayari pune

I have booked my ticket on 16/05/2023 from kasar sirsi To Swargate pune and seat 05 & 13. I have made txn by billdesk using debit card, payment done but ticket not booked
Kindly Resolve as soon as possible.

Please find attached document of payment transaction.

Transaction reference no is [protected]...
+2 photos
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A
Akash@fcvbc1432
from Mahabaleshwar, Maharashtra
May 16, 2023
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Money got debited but Ticket not booked

Address:DSK Vishwa dhayari pune

I have booked my ticket on 16/05/2023 from kasar sirsi To Swargate pune and seat 05 & 13. I have made txn by billdesk using debit card, payment done but ticket not booked
Kindly Resolve as soon as possible.

Please find attached document of payment transaction.

Thanks and regards....
+1 photos
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Respected sir,
I have traveling from urun Islampur to Pune in 14.05.2023. I reserved ticket for traveling from Bus station before one day of traveling. I had was four reservation ticket. State transport Bus time was 4.00 pm from islampur. When I waiting for bus in islampur bus stand. after some time, I enquiry of bus in islampur stand we received information from bus station bus will be late and you will be ask for coming bus conductor...
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P
May 15, 2023
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Not on time

Address:Khapa tah saoner dist nagpur

Good morning sir
I am from nagpur district. Basically I am a student I am traveled nagpur to khapa.
But buses are not following there timetable. i am stay 4 to 7 at bus stop but bus not coming. So please i request to follow timetable so we can reach my destination on time .
Thank you sir....
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C
chinmay505
May 15, 2023
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Payment Done successful but Ticket NOT Booked

Address:maharashtra
Website:public.msrtcors.com/ticket_booking/index.php

I have booked my ticket today from buldhana to pune for date 15 may 2023 and seat 23 & 24. I have made txn by Atom using phone pay upi, payment done but ticket not booked
Kindly Resolve as soon as possible....
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Address:Pune

कंडक्टर आणि चालक २ घे ही बोलत आहे की मंचर ला बस नाही थांबत गाडी नो आहे MH १४kq३१३९...
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S
sachinpa
from Pune, Maharashtra
May 15, 2023
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Payment completed but Ticket not booked on MSRTC site

I completed ticket payment on 15th Maay 2023 but not received any ticket....
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M
Mansi Kajani
May 15, 2023
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Ticket money deducted but ticket not booked

Address:Maharashtra

Hello! On 13th May I booked my bus ticket for AC shivneri from Maitri park to Wakad, Pune and I even made the payment. But the ticket is not available on the portal nor I received any confirmation email.

I need the refund for my ticket. Please check the attachment below for my payment receipt....
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