Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I travelled from Wai to Swargate Pune with my family on 8|1|2017 at 17.16 hrs on ticket Nos10461 and 10462. I am Senior Citizen. To my sorrow and dismay I saw passengers behaved rashly, indiciplined. Threw their belongings and small children inside from the bus window to mark and catch the seats. There were lot of quarrels in the bus. The wild overcame the weaker. Throwing utesils from window is illegal. Will the MSRTC will follow their own...

Either bus is not in good condition or driver is feeling sleepy or not well. Bus no MH 06 S 8176. Going pune from kolhapur. Left kolhapur at 2 pm. Bus is too slow all other ordinary busses with red color and asiad busses are overtaking this bus. If we are paying so high amount, we are expecting some good service. What's use of paying such hight amount....

Respected sir/madam
I have taken three month service pass I'd no.[protected] from kolhapur to sangli .Today evening 7 Jan 2017 at 7.20pm the conducter of bus kolhapur to Hydrabad rejected the pass and told to step down from bus though I was ready to pay the difference charge .It happened twice with another bus.At evening time the frequency of buses goes down and passengers have to wait long for transport .Being ladies it was important...

On 29th december i have booked ticket form thane cbs to shrirampur but when reach destination bus was gone as my ticket was showing timing of 22.40 and bus stand timing was showing by 22.00 so i missed my bus how should i get my money back. I have booked online ticket from the application msrtc. So i have ticket in my app online it difficult to take print of that ticket. If it require i can show my mobile massage and ticket. Please help me...

Those the complaint agents the sangli miraj and kupwade munciple corporation have been shown the uncompleted roads from samtanager to the jaysingpur the road is start from the vishram bage mscbe board to the miraj jaysingpur highway this bipase roads the action showing the roads is completed this money is go the nagersavek and taluka aadhikari,
Please enquire the uncompleted road and dranage tender uncopleted, and enquire the corrupted...

Hi, my name is abhishek. I booked a ticket from pune (Swargate) to thane (Vandana) at 15.00 for 1st january 2017. Bus was scheduled to vanaj at 15.15 but hasn't arrived till the time of complaint that is 16.26. St bus employees keep mixing the buses between adjacent times so as to maximise their efficiency there by making the passengers wait for unseen amounts of time. This has been observed many times.

Kindly take the complaint...

I booked ticket online through the www.public.msrtcors.com, for the bus service washi - mumbai central, boarding point - kunthalgiri, alighting point - shivaji nagar pune, the expected boarding time was 01/01/2017 5:15pm, we were there well before time, but the bus driver did't stop at the boarding point. I shouted to conductor but he did't stop the bus, our ticket fare got wasted. The place was a remote place, i had my little kid with me...

While travelling from shirur to ahmednagar through "dapoli - shirdi" bus of "dapoli" depot on 31/12/2016, this incident was happened.
I paid rs.200/- for a bus fair of rs.128/- where by conductor of the bus asked me for the change of rs.30/-. As there was no change with me, he asked me to make a provision for change when the will halt at a private hotel. Accordingly i managed for a change of rs.30/- which i provided to the conductor...

I am Sham S. Pevekar from Devghar, Dist Ratnagiri pin 415702 age 61 years. On 29/12/2016 I was travelling in the bus no. MH 14 B 7343( but not sure as bus was in speed and not given by bus Conductor). The bus was fro Pandharpur to Guhagar. I got in the said bus at Chiplun S.T. Stand at 4.10 pm and my destination was Devghar . Ticket no. 008313. When bus reached Devghar stop at about 5.15 bus was not stopped at Devghar stop by the conductor...

Sir I am yogesh s bais age 42 accupation business Daily uptown to amravati to nagpur today at from ravi nagar square I am making discount pass for and and not stop bus came mh-40 y5922 that one of passengers ask to driver how many time to take for amravati he said 4 hrs then he go to driver set and even I ask to driver I am requlr customer I knew then he said I am driving if you want to travel sit otherwise go and then don't talk like wise...

There is hattrick happened of swargate (Pune) depot happening of bad managment of buses like shivneri which is been runed on swargate borivali (Mumbai) route is is always in good response. Yesterday from 12 pm to 2.30 pm no shivneri bus for this route, n vacant buses were running on thane route, passengers of 4 bus timings i. E 12.00, 12, 30, 1.30, 2.00. Were kept waiting for 3 hours no proper conversation between depot officials were giving...

We were two people driving on bike on Karad Tasgaon road near Shenoli Station! Your Bus MH 14 BT 3269 was going from Karad towards Tasgaon. It was on 24-12-16 Saturday at 5:15 pm. At 5;15 bus came near Shenoli village and The driver was trying to overtake one car and changed the lane and Suddenly entered our lane which lead us to step down from road near a pit and nearly killed us. This IS Serious issue and I request no order you to take...

Complaint regarding inappropriate behaviour by your driver and conductor of your bus number 2 from Talati office Towards Narhe Gaon Bus no.MH14 CW 1769 at 7 pm on 20 Dec 2016 the driver did not stop the bus at the bus stop inspite of me showing my hand and after that I had to run after the bus to catch it thankfully due to traffic bus halted and I could board in when I asked the conductor why he did not stop the bus at the bus stop he was...

I have made a payment of rs. 637 for the reason i had booed two tickets from pune to nashik, i got amount debited msg. From hdfc bank but my tickets were not confirmed. & it happens twice when i again made a payment for same reason, so when i vl get my money refund into my bank account?
My complaint is about online payment system of msrtc web site, kindly refund my money asap...

Sir i am doing travelling every saturday from Belgaum but I am not getting bus on time from belgaum to Kolhapur.
Today i was waiting for bus from 19:00 hrs to 20:10 Hrs and Finally i got Karnataka Bus for Kolhapur.
Karnataka govt sending many buses towards Pune n Mumbai via Kolhapur. I could went by Krnataka bus around 19 hrs but i was waiting for MSRTC Bus. Hence compalled for me to travel by Karnataka Bus.
This is worst...

I wanted to book a ticket online for my daughter for her journey from pune (Swargate) to goregaon (Raigad).
I got the following three options on putting in the relevant search:

1 06:15 swargate, pune to shrivardhan via parvati paytha semi luxury general — 0
2 09:45 shirdi to mandangad ordinary express general — 0
3 12:30 swargate, pune to dive agar via paud ordinary express general — 0
I selected...

The bus do not stop on taloja phata bus stop which is near to kharghar.
The st buses bypass the bus stop by getting on the bridge which creates a lot of issues for the travellers as they get less options of buses arriving on the stop.

A year ago there were less travellers from that bus stop so it could be understood at that time but now there are lot of travellers who face a issues.

Due to this, the revenue...

Sir,
Today i'm travelling by bus from tiroda to yawatmal.
Bus no. Mh 40 y 5313
Both driver and conductor is not allowing me to sit on the seat which besides the driver seat.
I'm talking about the seat which in driver's cabin.
I do daily up down bhandara to nagpur.
Conductor is saying that no one is permitted to sit there.
So i want to know is there any such rule there.
If not then please...

Team,
This is Serious case about passengers Safety & worst service by State Transport Bus .

I Boarded bus MH 14 BT-4584 Thane-Tuljapur ST from Rabale to pune (wakad) on[protected].40PM IST, after sometime in bus i realized that Bus was having total 3 Conductors (All Drunk).

After almost 2 Hours bus reached Panvel Bus Depo, where bus was kept hold for almost 30-40 mins just to wait for one of those 3...

Maza nav shrikant tawari ahe mazya gharatle 10/12/2016 la 12:30 chya gadine gavi janar hote mhanun me online ticket kadhli hoti. Gadi msrtc chi parel te bagmandla 12:30 chi hoti. Maze 2 bhavnd ani aai hote mala time naslyamule te ektech gadi pakdnyasathi sion stand varti gele pan gadit baslyanantr conductor la ticket dakhvalya nantr conductor ne mazya kade memo nahi ala asa sangun mazya family 2 tas chembur stand javal ubha karun thevla nanatr...