Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I was wating for the bus for dadar from Vashi village highway
One st bus arrived I saw it was panvel - Dadar bus
Hence I tried to get on board... But door was locked from inside and conductor didn't opened it...
One passenger opened it for me...
Now as soon as in get inside the bus driver very disgusting asked to to get out of the bus at the start I don't understood the issue then I asked why??
He...

I am traveling by Dhule Nashik bypass bus bus no 8610, tire got puncture near Malegaon Highway Driver tried to change tyre but come to know even stpephny also puncture after wasting a hour help come with another stepeny but by traveling only 5-6 km another tyre again got puncture. Now we are traveling back in Malegaon city to waste another hour really frustrating. Peoples who regularly updown on weekends have to report on there office on...

Right now i am travelling in msrtc bus from barshi to pune in one stop bus (Indapur stop) starting at 8:00 pm. My bus details are mh 20 bl 1842. Though bus is currently running late due to some mechanical problems and this is one stop service, driver had stopped this bus on highway near bhigwan for dinner for another 30 min. If this is one stop bus, then how can driver stop at any point in between at his will. On one hand we are talking about...

I have a booking for semi luxury category bus from nashik to pune on 21-may-17. Which have 2*2 pushback seats. However we have been ask to board the bus which was not a same category. I take this as fraud from msrtc to customer and need my money back. I also tried asking nashik msrtc officials on this they said we are not responsible for this. Please action else I will have to take this to different forum. MH 06 S. 8369

Regards...

Hi,

Here in ralegaon rout no buses are available. We have to wait for an hours.
No schedule for buses. Depot manager schedule buses as per his convenience.
People schedule disturbs and people rush to the buses available in crowed. Almost double of people as compare to number seats in buses are there always in bus.

Literally i had to drag the family to the home back and loose the money around 3600...

Dear sir;
I'm traveling from satara to mumbai 15thmay 11.30pm
Bus no-mh14btl 4815
This is last bus we have to catch any how
I have asked him what is the revesvertion seat he asked to take seat after only 25..
When we asked him to give justfaction he said...17, 18, 14 and few seat are vacatient they few passenger and my self asked to why you not update us when we are catching he said you want to seat or...

Dear sir, i traveled regularly from swargate to sangli every alternate saturday sunday since last 7-8 years. I always try to grab nashik to miraj bus which reach at 1am morning. After that no any bus available on this root till 4 am. So if i miss this bus or seats get filled by ower crowd then what should i do??? I hv to wait at swargate till 4am with my wife n children's???...

Bus no. 2026 from dadar east departure 6.45 pm on friday, 12th may. Driver was rash, constantly talking to his friend sitting in the staff seat and cutting lanes on the expressway. When another car accosted him at the toll naka.. The driver was abusive and unwilling to even listen or accept his mistake. There were policemen at the toll naka who did nothing to intervene. The bus was full of passengers and the driver was endangering our lives...

Swargate- Dadar Shivneri (2:30PM/3PM/3:30PM/4PM) buses have not departed from Swargate bus stop. The bus conductor is unaware of the status and has told to call the Swargate bus stop. Noone is receiving the phone at Swargate bus stop. It has been over 3 hours of waiting at Chandni Chowk stop in the heat. MSRTC should inform passengers if buses are cancelled/ pooled (similar to service provided by Neeta/Purple). Orelse, there should be a facility...

Ol. Ticket no[protected]Seat no. 3 & 4) dt 14-05-17
Trip no. Dhll0008123
Reservation from - dhule to shahpur
Bus service - shirpur to alibagh (Bus no - mh-20-bl-3981)
Conductor no - 16886 (Received from dhule depot)
My name is mrs. P s dev. Me and my 3 year old son and sister in law are travelling by aforementioned bus, after departure from dhule bus station conductor said that this bus will not go to...

Today morning I book MSRTC online ticket at 11.16 AM payment done but ticket not generated & I am not getting any message or mail from MSRTC When I call toll free no[protected] then he told me amount refunded after 7 days & book ticket after 30-40 min then I book ticket again after 55 min but same happened again.
I book Ticket from nerul to shedge mala for mumbai central to vaduj bus
for 14\05\2017 bus timing 06.45 Am from...

Dear sir from Nagar I made reservations for akola but from akola they don't give reservations on concussion so face very problem while traveling to aurangabad from akola even all amount was paid before travelling by purchasing the four days semi delux bus consision pass. So please take initiation of the application and give feedback on this why they make harassment to us. Thanks...

I am travelling from Amravati to Nagpur on 09/05/2017 and took a ticket no 015129 from conductor Mr R A Agare NAGP[protected]. He stopped the bus no AQ 6214 MH40 at hotel panchwati nr Karanja Gadge for 45 minutes to have meal. I belongs to Nagpur and it becomes very late to reach to home and no convenient and reasonable vehicle I will get to reach to my home.
When we asked to rush early he said some casual words which are uncertain...

Hello my name is dr. Manish jha today i went to catch a bus for nallasopara from thane station. At around 3 pm when i saw there was bus i try to catch that bus but conductor of that bus not allowed me because that bus going without conductor i dont know why and the i ask him why you not allowing me to catch the bus than he told me lie this is not going to nallasopara i know he telling me lie because on front of the bus written nallasopara...

Today on date 8 May 2017, I board "Partur to Pune" MH 20 BL 2867 bus for Pune from Jalana at 8:45 AM. I requested for ticket of Chandan Nagar but conductor has denied for Chandan Nagar ticket and gave me Shivaji Nagar ticket. Can you please explain why conductor asked me extra money for extra kilometers which I didn't travel.
Thanks,
Samadhan Patil...

As we know every call will be attend by the employee of ST MAHAMANDAL but pathatic condition in swarget st stand i call 47 times but nobuddy can reveice my call what is this ST MAHA MANDAL employees work for passengers or self faltu service ever seen my life they dont want to grow as compared to private services if they dont want to reveive call just terminate the employees amd who really need this job appoint them
Its like सरकारी...

Before writing any complaint here, i am amazed to see the number of complaints pending are almost more than 400, and satisfaction is barely 1 %.
Whats is the point then?
Is the government bothered even?

The state transport bus never comes on time and conductor or instructor is not even bothered to inform the commuters.
I would never suggest anyone to travel by such mode of transport ever....

I was waiting on wai bus stand since 20 min. I have reserved ticket for pune for bus 8:30 am. When i ask controller in controller room when will be the bus available he is not at all responding. If you guys can not organize bus on time then you should not print time on reserved tickets. People reserved tickets for assurance one may have exam or have some emergency to reach on time, i have seen this many times. Controller should have responsibility...

I'm frequent traveler on the route of Dhamangaon Railway- Amravati, Dist- Amravati Taluka- Dhamangaon Railway 444709.
On the above mentioned route specially in Dhamangaon depot, management is not serious towards running massager transport as per scheduled time. Most of the times they have been cancelled bus on time without giving Any intimation to passengers. Bus Drivers have been doing late without any reason. They are spending time...

Respected sir,
I have booked two tickets before two days through my debit card. Suddenly I cancelled them due to some emergency. 24 hours have been gone, though I haven't received my refund to my bank a/c. Even I haven't received any cancellation message or e-mail. But I have cancellation receipt on screen.
If there's any query or problem to send me my refund please contact me:
[protected]@gmail.com...