Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

MH 14 BT 4906 I am going by this bus number as mentioned on dated 4.7.17 from khopoli to lonavla at 8.30pm departed from khopoli my complaint is driver making tobacco and checking indicator lights while climbing khandala ghat and after connecting to express highway driver using mobile and busy with the call this is very serious issue of against safety concerned of bus passengers please take suitable action.

The 5pm bus on 28th june started 10 min late from nancy colony bus stop, even though it was parked since 4.45. The bus was not cleaned. The bus made many long halts and did not even enter the express way until 8 pm. The halt at foodhub after khalapur toll was for more than 30 mins! Its 9.30 pm now and bus is still at food hub. It should have reached pune by now. The shivneri staff has no value for passanger's time.

I had booked semi luxury msrtc bus ticket on 23rd june 2016 from red bus.
The timing of the bus was 9.11 pm (Dadar to kagal bus). I waited for an hour (8.45 pm to 10.05 pm) but bus did not arrived.
There was one inquiry desk on dadar east, but it was also locked after 9:30.
So, i request you to reimburse my bus ticket expense.

Please do contact on: [protected]
Email id: [protected]@yahoo.com

I am travelling by tasgaon mumbai bus on 26 06 2017 night express.
Bus has taken halt at hotel sher a punjab. Around 10 km from anewadi toll.
This might be a unauthorized stop.
The hotel charging more price than mrp.
I have purchased tropicana slice frooti which has mrp 14 but hotel charging rs 20 for the same.
Msrtc should take action and shpuld not take halt at hotel which is charging more than mrp

Conductor doesn't have manners to talk. I was sitting in a bus and the conductor misbehaved started talking rubbish. I did avoid answering him back but kept on talking rubbish things. I'll mannered people i wonder why they are hired by the officials. His name is r g madge.

Took bus from waghbill naka to borivali.

Please teach corrective action and atleast teach them basic manners. He also through money and ticket on me. Doesn't know how treat female passengers.

Today i'm traveling from borivali to pune through bus no. Mh-06-s-8934 @ 8:00 am. Ticket master didn't give printed ticket, he was claiming that print is not working. But ticket report get printed.

While checking ticket report, it was showing only 20 tickets given but we were about 40+ passenger.

So please have a look on the same. If this is happened then he should to give old physical ticket.

Suggestion:
1. There is no contact number kept in bus for any complain or enquiry.
2. Give some 1 or 2 rupees coins to them, he didn't return 1 or 2 rupees to passenger.

Dear sir from last two month i continue face the promblem of due to late sechudle of aurangabad bus. It standard dispatch time was 15;45 but bus always diapath minimum after 30 min to 1 hour. Some time conductor or driver not avilable. Today i come at aurangabad bustad to go to ahmedpur by 15;45 bus. Till 17;10 bus was not come on platform.
I ask to controller but he have no information that bus will come or not.
I understand promblem one or two times but it is regular issue with passenger. Please look about dispatch & arival kept acurate by all.
Waiting for reply
Avinash karad
[protected]

The entire process of online booking was completed but transaction error was indicated ever after the deduction of amount from bank. The same was repeated in the second attempt of transaction.
Would like to know why the transaction error was indicated and after many hours at midnight, the message appeared of the
Ticket being booked. It was misleading as had to book offline on the same bus.
Now the question arises... How do i get my refund.

I wish to place on record my concern over a driver driving irresponsibly during my travel dadar pune on shivneri

I am making this complaint as a general complaint and not naming the driver or the bus number and other travel details as i wish to address the concern as a systemic issue concerning training of drivers

In the particular instant the driver whilst on the highway cruising at the maximum permissible speed was taking sips of water from his water bottle whilst driving

Again whilst negotiating the ghats was talking on the mobile

Both these acts whilst driving are not only irresponsible but also dangerous as reflex action in the event of an emergency is impaired as also the possibility of loss of control of vehicle owing to diversion of attention

It must be drilled into the consciousness of the drivers during their training and induction period as well as post induction safety education periods that the passengers have reposed their life in his hands as also the co vehicles, their trust, whilst travelling along the same road

Accordingly they must be instructed to drive with both their hands on the steering wheel and eyes on the road with a constant state of attention and alertness!

Thankyou!

Respected sir,
I booked two tickets nos 001846 and 001847 for myself and my wife in aurangabad central bus stop near samarth nagar on 17/06/2017 at 12:37:05 hours to travel from aurangabad to shivaji nagar, pune by semi luxury bus no 8343. We both are senior citizens of india. The ticket booking conductor in the bus stand refused to give us senior citizen concessional tickets as i submitted as a proof of senior citizens the adhar cards nos[protected] and[protected] issued from bangalore, ultimately we paid for the full amount of rs 341 each ticket.
We have our own flat in aurangabad for the last 20 years. Now we are staying with our son for the last few years in bangalore being old. My question is how maharastra government can accept the proof of age issued by maharastra govt. Only, where as adhar card is now acceptable everywhere in india as an identity proof and govt. Of india is trying to give full importance on this card.
I met with the depot manager of aurangabad in this matter immediately after issue of the ticket at full value and he requested to make a complain regarding this. I tried to make the complain through website of msrtc, but it is not opening.
.
Regards,
S. K. Dutta.
([protected])

It's the regular behaviour from msrtc of delaying vehicles. This time it was really disappointing behaviour. 2 hrs delay plus asked me to come at another stop than from which i booked the ticket. I spent rs. 230 on bus ticket and rs. 200 for rickshaw fair because it was urgent and could not afford to wait for another government's public transport. It was worth less. Government must allow cancellation of ticket if delay is from their side or make another transport facility available at their cost. I know it may or may not be heard by concerned officials but i am yet satisfied that i took step to raise voice for those who are facing same problem.

I travel from maitri park to pune station and vice versa every week via shivneri. The bus quality is excellent and the drivers try to make to the destination on time unless there is traffic on the roads. The sad part is that i never get a water bottle either at maitri park or at pune station. Also the fare is 446 but the ticket issuer never wants to return the change. This does not bode well the image of shivneri and for some gains, such unscrupulous activities are done. We have foreigners travelling from mumbai to pune who use shivneri and if they go back in their country and portray such image of india, no indian would want to accept that. Moreover in modi's india, there is no place for corruption.

Beed to shrivardhan bus, date-13/06/2017 maza stop ch timing-10.15
Sagle compain karayla lihitat mi kahitri changl bolayla lihite ahe. Maza anubhavanusar controller evhde kahi khas nstat asa samaj pan tya divshicha controller, mala vatat "aandhle" sirnsme asav tyanch, te khup chngle hote, pravashanchi kalji ghet hote, saglyashi hasun boalt hote aai hasvat hote. Asa controller pahilyndach pahila mi. Mala vatat saglyach controller ne as asav.

Even after getting stay on levying toll tax at dahisar toll naka, why is it still operative? I wonder how few authorities are working even when they are no more authorized to do that.

Aren't government keeping check on such illegal operations in states?

People here mess around everyday and waste their time and resources (State resources along). Do something concrete and urgent in terms of these tolls in mumbai. Its blood sucking heck. Request to take strict actions when its already been decided that these tolls should not be any more.

Await your positive action to this.

In nasik road, near vikas mandir school behind muktidham, there is one ground, which was empty, but day by day it is like now dumping ground, and no one taking care for the same, it is comes under msrtc
Near that ground all residence bungalow, building, hospital and school are available and for this reason we feel uncomfortable to live and walking on road

So it is request to take necessity action, so we can reduce all disease and get good environment and air.

Due to the rainy season, the water also getting block in that area, we can't walk thru that road for 0.3 km we have to walk at least 1.0 km

Conductors details vtl[protected]s t satav

I was travelling by 21:05 vithalwadi-ratnagiri state transport bus on 8th june 2017. I booked my ticket online.

Online ticket number: 29019830 trip number:thnl0003781
Ticket no: 001220 conductor force me to purchase even though i was carrying online ticket and valid id proof

I shown ticket on mobile, conductor asked me to product valid photo...

My reservation was for pune-shirdi bus which was supposed to come at 18.45 hrs on 12th of june 2017 at nashik fata stop, but it came on 20.05
Such whorst service..
Even then by contacting control room they managed to take me in bus which departures from shivajinagar bus stop at 17.15 but as usual bus came late at 19.35 on nashik phata stop. And conductor didn't allowed​ me to travel in that bus even after controller had given idea about what happened by just giving reason that he didn't have memo for the same he refused.
Such a whorst service, bus came late by 1 hour and 30 minutes msrtc should take appropriate action on this because i got late just because i did reservation, strange

Hi sir,

One of your bus conductor misbehaving with me & my family (4 members, 3 ladies+ 1 gent) on 10-jun-2017: 10pm at hyderabad bus stand, we are catching the bus in bus stand we are having 4 cloth bags each one, after he seen my bags he asking us to get down bus and said you are having bags so that we are not stop the bus in zaheerabad and he forcely removed my bags from bus, that is man handling me.

Bus number : mh 20 bl 2568

Please take necessary action on this driver. Bus travelling to pune from rajgurunagar.
Lane cutting, no safe distance maintain, high speed driving, when stopped and asked he arrogantly replied"do whatever you want i don't care about this job, no one can take action on me"

Such drivers are putting every bodies life's at risk.
Send him home and recruit young man who really needs job

Kind regards,
Avinash

Hello sir,
I was waithing on the bus stop of the village bhilgaon tq. Kinwat district nanded which is one and half km away from my native place. And bus was about to come at 9am. Bus came and a fellow passenger got down from the bus i and my father who is physically handicapped person were exactly standing in front of the bus. But the bus driver delibarately didnt stop the bus even though the bus conductor rang the bell and gave indication to the driver to stop the bus he didnt stop and again few meters away he stopped the bus we went running there but again he started the bus and went ahead o[censored]s. His sole purpose was to make us run behind the bus. He deliberately did that by seeing the female passenger. His behavior was very unprofessional and unethical. By seeing such disgusting actions my father yelled at him in return he didnt stop the bus and made some dirty and vulgar remarks by using his hands and gave abusive word to my father which was literally hurting. Such an ridiculous and unprofessional behaviour of driver towards a female and handicapped passenger is totally unacceptable strong actions should be taken against him. This was harrasment. We always travel by msrtc buses but this was the first bad incident ever witness by us. Please i request you to take strong actions againt him
Bus no. Mh14bt2034
Batch no.4958 depot kinwat district nanded
Name: talande

Regards,
Prapti charde