Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Sir i mr sitaram chaphe senior citizen age 79 years book a ticket of nallasopara dapoli bus of date 23/10/16 of 8.30 am.i arrive at 8.00 o clock at nallasopara st bus depot.but the st bus depart 45 minute late at 9 .25 i ask the depot incharge he answered me st bus is going always late what is new in that.i didn't satisfied with his answer because it make me unconvinced to caught another st bus to reachmy native place because there are limited...

Employees sitting at enquiry section are not at all supportive and cooperative. They directly ignore the questions asked to them regarding any buses. If this is a case then why the name is given as Inquiry section? Service given by them is really worst and not all helpful to a common man. Please take some action or provide instructions to these people....

Hello,

I had book the ticket from pune to akola through guest account. Now i want to cancel ticket to as per suggested by msrtc site first make account of same mail id then you can cancel. I had created the account but still cannot see the booked ticket to cancel in my account history. How can i cancel ticket?

Msrtc toll free no or customer care mail id didn't reply why started the unused services to do the...

The state transport stop of vallabh nagar, pimpri - pune give wrong information to consumers and the bus arrives from highway itself and does not enter the stop and the help desk people do not provide any correct information ever . Common people and tax payers are fooled by goverment employees with theri disgusting service and language . The reservation was for 7.10am and the bus left from outside main road at 6.40 and the help desk are not...

Hello
I booked ticket for 8Oct2016 8.30 AM bus travelling from Swargate to Baramati.But it was not confirmed when i reached swargate.And i have to get new ticket for travelling.

Request you to return my money as soon as possible.
Ticket details
Hello
I booked ticket for 8Oct2016 8.30 AM bus travelling from Swargate to Baramati.But it was not confirmed when i reached swargate.And i have to get new...

मि मिताली सांगोडकर

मि दि. ७/१०/२०१६ ला निगडी ते मालवण या गाडीने मालवण ला येणार होती. दि. ६/१०/२०१६ ला नीगडी मालवण Night Express या गाडीचे online तिकीट बुक केले होते. त्या तिकिटावर Departure...

Dear sir, i cancelled my online journey ticket, as per message on msrtc online reservation system. Even after around 20 days from ticket cancellation date i didnt received my refund amount. As per message of msrtc i should receive my amount within 7 days after cancellation, please guide me to recive my ticket cancellation amount.

Rgards,
Prashant ghorpade
[protected]...

As i was traveling from msrctc shivneri bus from dadar to swargate at evening time 20.00. but due to heavy traffic bus was already late.
As we enter pune driver was dropping passengers as per their stop.
But as the bus left deccan gymkhana i ask him why he taking other route (i. e. from left turn before dandekar pool) but he did not answer.
As per rule bus route is from dandekar pool to mahalaxmi mandir to sarasbaug to...

My name is sanket mutadak
I have a pass from ghoti to nashik,
So i have to go from bus, but your buses are sometimes come late or sometime come before time, today the bus which have time of 12:30 is dispatched before it, i try to stop it at the out side of bus stand but the driver doesn't stop now i have to go to college and i don't have any options either for wait for another bus which was also late from schedule so i asked...

Bus department of osmanabad 413501 . I am complaining about the bus driver and the conductor . And the route of bus was osmanabad - kalamb MH20 0788 . The time of the bus to osmanabad is 8:15 am and the bus was delayed and came on 8:45 . The bus was tried to stop by customer but the conductor did not gave attention and the bus was forwarded so far after that the customer had tried ti catch the bus but suddenly the conductor had given bell...

Dear sir,
I would like to complain you about jalgaon shirpur bus no. mh40 n9824. this but didn't stopped at gujaral petrol pump jalgaon today evening at 5:45 pm. my wards use to travel daily from dharangaon to jalgaon for school. but they didn't get bus from gujaral petrol pump stop. jalgaon amalner bus also didn't stop in spite having enough space in the bus.
Kindly look in to matter and solve the problem.
Regardsbr...

Dear Sir,
I am Sudin, staying at Ulwe, Navi Mumbai.I always preffer ST buses for travelling.I am a paramedic, working at Taloja MIDC.The subject is that the bus driver for Uran Dadar bus, is not behaving like that the bus is provided for public transport.Especially in the morning time the frequency of the bus service is too low.The incident was happened in today morning that the driver for uran dadar bus which arrive at Morava phate...

Mahoday,
apnas vinantipurvak sadar ki, Shrimati Latifabai Pathan Nasik to Sakri Pravasa sathi st madhye basalya Tyanchashi Shri. M G Raut, bus conducter S T DEPO, SAKRI DIST DHULE yanni gair vartanuk keli,
"Mala tumche vay 65 varshe vatat nahi. Tumhala Sakri Depo madhye jama karto" mhanun Shivigal keli. Yaveli Latifabai ne Tyanna Kalpana dili ki tya ektya aahet, dolyanche operation zale aahe, tari Shri. M G Raut, bus conducter...

Dear sir,
i am working in privet job last 3 year and daily up down form chandrapur to mul and lot of peoples are up down but bus services is not good & on time buses not gone, ur driver and conducter daily let buses or before time buses left from bus stand i am inquiry in msrtc complaint office but they not respond to me, and also asking about complaint book but not given to me .

so do needful sir

...

I booked online ticket no 26122773.
My daughter want to come before 8 hours of booking ticket.
So i want cancel it same ticket.
After many tried i could not cancel ticket. That day i also call helpline no. For canceling booked ticket. But they could not attend helpline no.
My daughter come by msrtc bus no. 8904 by taking new ticket of rs 316 ticket no. 007417 dated 14/09/2016.

I am very sad.br...

महोदय, मी ड़ाॅ. सुरेश खोडवे वय 64 वर्ष, मी वर्धा येथे दररोज नोकरी निमित्त ये जा करतो.आज दि.14/09/16 लानागापूर डेपो ची बस क्र. Mh40 5266 यवतमाळ नागपूर विना थांबा /विना वाहक दुपारी 1.30 ला वर्धा...

Dear Sir, I cancelled my online journey ticket, As per message on MSRTC online reservation system my
cancellation voucher number is 25911443
and ORIGINAL ticket No is 25823836
even after around 20 days from ticket cancellation date i didnt received my refund amount. as per message of MSRTC i should receive my amount within 7 days after cancellation, Please guide me to recive my ticket cancellation amount. Thank Youbr...

Dear Sir,

Even if I had reservation( from Kasegaon for below bus dtd. 12/09/16. Bus was not stopped at kasegaon stop. Due to which I was unable reach on time at my destination. Also controller was not available at Kasegaon to report my compliant. I have reported my complaint on telephone to sangli depo. ph. no.[protected] at 7:25 am.kindly refund my Reservation amount as per below ticket.Ticket details as below.
Trip...

To MSRTC,

MSRTC,
Undersigned has not received the cancellation amount refund of Rs.617 against e-cancellation number 23887754 for travel by shivneri dated 23.8.16 from Pune to Aurangabad.
Why such a delay.
The amount had to be credited to my credit card account or had to be sent to my address by now. Three weeks have passed.
I would approach grahak manch if it is not credited by 13.9.16 or sent...

It is very unfortunate to feel unsafe in the ST bus due to rash driving from the driver while coming from the Islampur to Swargate (Bus no. MH 14 -BT 5033, Sangli to Pune Station date 10th Sep 2016 time 6:30 from islampur). me and my wife had sat on the last seats of the bus, we feel many times careless drive from driver
my wife has sufferred stomach pain due to careless driving, even when enter in the pune city same pace and rash...