Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I have booked a ticket from Borivali Sukurwadi to Pune Swargate on 28th Apr 2017 vide Tckt No 28379471 in AC Shivneri Bus Departure Timing from Borivali was 6:01 as the ticket was booked for 2 passenger as there was not option at the time of booking to select 2 different boarding place for departuring at 1 location i.e. Swargate, as my colleague was suppose to board from Borivali Sukurwadi and me from Rabale Station, but the bus conductor...

I cancelled my online journey ticket, as per message on msrtc online reservation system my cancellation voucher number is 23393238. Even after around 1 days from ticket cancellation date i didnt received my refund amount. Please guide how to go about it

Maharashtra state road transport corporation

E-cancellation voucher

Trip information

Cancellation voucher number : 28393238 approx....

Sir, we are travelling regularly from thane depot to bhiwandi and there is no st (State transport) faicility smoothly. We severally word with deopt master but they also not intervene in the situation just casually answering the qustion. And second thing we required continues st facility from thane to mankoli naka as most buses are directly go to bhiwandi and they dont have halt at mankoli and most of the people get down at mankoli but conductor...

Dear sir,

On date 20-aug-2017 to 25-aug-2017 i was continuously calling to shivaji nagar bus stand.
Following number are :
Helpline no.:[protected]
Mob: +[protected]
They are no attend the call and cut simultaneously also i found that some time busy.
The bsnl tollfree no the put on and take phone on side

Please take the action againt msrtc shivaji nagar employee who are...

My bag got stolen from the luggage storage area above my head. The bag was a laptop bag with my clothes, necessities and keys. No laptop present. I got on the bus at Dadar. Got off at Breman Chowk, Pune. Before my stop someone had taken the bag from the overhead compartment.
Bus no. 9422
Date 16.4.2016.
Dadar to Pune Rly Station
Seat no. 11 & 12...

I was traveling first time from pune to ahemadnagar by shivneri. I have purchased a ticket by paying full cash rs.348. I have collected complimentary 5 rs. Water bottle (What a joke) myself after asking him about water, i was in need otherwise you wont get anything (No ethics). The seats were not even clean. I was regretting my decision of traveling with shivneri. Initially the air conditioning was good, after some time he reduced the air...

Many of Satara depo buses are in bad condition all windows are shaking all times and coach body sheets are teared and joining rebits are not there. Also why only red colour is used to paint whole bus, red colour is more heat absorbing and causes whole bus heated up in day light causing terrible heat and perspiration to all passengers. Few years back buses were painted in yellow and orange colour, the top roof with yellow, that time no such...

Dear Sir,
I have booked shivajinagar to Mahabaleshwar bus which was supposed to arrive at Swargate on 6:30 AM and depart at 6:35 AM on 14/04/2017. But bus has came extremely late at 8 :15 AM, during the period of waiting for the bus at Swargate bus stand, concerned authorities gave irresponsible answers to why the bus is getting delayed. We somehow managed to contact shivajinagar bus and came to know that instead of scheduled time...

Respected sir, we are regular passenger from boisar to wada and wada to boisar. Last bus from wada at 18:15 hrs. (Patoda to boisar via-wada.) but number of times bus arrive at wada before timing & departure from wada before 18:15. Controller of wada not take care about depated bus and bus out. So please adjust the bus timing 18:30.
Regularly we want bus from wada to boisar after 18:30.

So consider it and arrange the...

Respected Sir.Today when I was traveling from Malegaon to Manmad in bus no MH 40 Y 5986 from Malegaon to Shirdi. Conductor said me he can't punch my smart bus pass then I showed him a paper duly signed and stamped by Aagar Pramukh on which it was written Malegaon to Manmad from 20/03/17 to 18/04/2017.Same conductor has given me the problem near 1 or 3 weeks before but at that time I ignored him.At that he said to me show the white paper...

Respected sir. Today when i was traveling from malegaon to manmad in bus no mh 40 y 5986 from malegaon to shirdi. Conductor said me he can't punch my smart bus pass then i showed him a paper duly signed and stamped by sagar pramukh on which it was written malegaon to manmad from 20/03/17 to 18/04/2017. Same conductor has given me the problem near 1 or 3 weeks before but at that time i ignored him. At that he said to me show the white paper...

Dear Sir,
I want to bring to your kind notice misbehavior shown by ST bus Driver. All the conductors and bus drivers refuse to stop the bus for a passenger if one wants to alight from the bus showing rude behaviour and the non-coperative attitude. I usually travell by MSRTC buses as I up down on a regular basis but yesterday when I was travelling by LASALGAON bus from DHULE depot, the DRIVER behaved very rudely with all passengers...

This is very d grade of service provider of guy's you all this system is very low level. No ac cooling in shivneri buses and wifi service is only show not any wifi work, only while traveling mumbai to pune only that time we get only that time one news paper and 1 water bottle, while pune to mumbai no any kind of service given. Please this is advice to all public think to travel with shivneri please never travel with shivneri....

Traveling in a MSTRC bus # MH-07-C-9043 from Borivali Mumbai to Pune on 10/04/2017 in the morning (departed at 7:00 A.M). Bus got breakdown 5-6 times on the way and we all got late by 3-4 Hours.
Please trained your driver's and Conductors, to fix these issues quickly in case of emergency.
Also make sure to do a proper examination of bus before leaving from first boarding point.
These type of incidents are happening frequently.br...

It is a rule that the person travelling should not pay the toll if his car is waiting beyond the yellow line. There is a lot of traffic and yet when this rule was said there they said that this rule does not apply to vashi toll. Need to know why such an exception if there is one.the person who said that is Mr. S. Wadekar and this happended on sunday 9th march 5.25 pm. Kindly look into the matter....

As state is emphasising on setting industries across the state. I am the victim of poor transportation service of msrtc. I reside in pune and travel to village 'bhuinj' which is on pune-satara highway. Despite being on highway 8/10 buses refused to stop there. I always suffer while catching bus to my village. And same for while i took bus from 'bhuinj' for pune. I eagerly requesting you to please provide us sufficient number of buses as lots...

Mr. GUJAR bus drivers name..
Bus no. MH 40 AQ 6037
We just wanted to give bags to our native place Shrirampur..
He asked for Rs.100 which is almost half of the ticket..
We just said take a bit less amount...
He harassed us and threw the bags back when we just said about the money..
He was rude..
He had no sense of talking to us..
He threw it almost 10 times i pushed it back towards him..br...

Dear Sir,

On 07.04.2017 i made online payment for ticket booking from pali(raigad) to shivajinagar (pune) of Rs.481/- through my IDBI netbanking. My transaction was failed. But the payment was done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.
my IDBI bank acount number:[protected]...

While doing online reservation dt on.2/04/17 for osmanabad-kolhapur bus of 9 pm, money deducted twice but seat not get reserved .Even i didn't get my money back. Usually if seat not get reserved, customers automatically get back money in their account.so, i got very bad experience from msrtc website . This is fraud done with passengers money by govt corporation company. I request to give my money back otherwise ST corporation will loose belief...

परतूर पंढरपूर, मंगरुळपिर पंढरपुत, अमरावती पंढरपूर, इ st बस शेटफल चौक अनधिकृत धाब्यावर जेवणास थांबत आहे बार्शी कुर्डुवाडी वरून पंढरपूर ला जाणाऱ्या प्रवासी यांचे हाल होत...