Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Bus Route: Pune- Parbhani
ST # : MH 20 BL 2697
Date : 25th March, 2017
Time: 11PM
Driver Name: Nivruti Deshmukh
Conductor Name: Sunil Jadhav

On the above mentioned day, I was travelling from Pune to Tisgaon in the ST. Driver was aware of the problem that is there still have not taken any precaution. Our bus failed at Supa and we were waiting for another ST for 1.30hrs. Driver was not having...

दिनाक १८/०३/२०१७ रोजी साक्री डेपो टिकिट नंबर ००८७९७
वहाकाचे नाव / एस टी खैरनार
साक्री नामपूर मार्गे नासिक
मी प्रेमानंद फील्प वाघ मी सटाना ते नासिक बस मधे बसल्यावर...

Maharashtra state road transport corporation bus which travels from amravati to nagpur. Non stop bus no. Mh 11 bl9211
This bus is non stop bus. But it stop at kathiyawada dhaba for 20 min.. Wirhout any passengers request or any vehicles problem and as driver wwnt to eat meal..
It causes inconvenience to pasenger as we late. So what is point of non stop bus...

Today i was travelling with Shivneri Bus from Dadar to Pune, bus number 9487, time 2.30pm from Dadar . When the bus reached pune @ Karve Road, I asked the driver to stop for 5 seconds anywhere nearby so to get down, but the driver was so arrogant that he told mee that this is MSRTC bus and stops are fixed, if you want better service travel through private company volvo .

Again i requested him that the earlier stop was Paud...

We travel from Aurangabad to Srirampur, in this traveling lot of time buses are stop for breakfast at Newasa fata at Abheshek hotel.
Aurangabad to Srirampur distance is 100km. In this short distance buses are take this type of stopage.
Also conductor or driver are not intimate for this type stop.
If this type stop avoiding by marts then customer will attracted towards buses.
Please look into matter.
Thanks....

M going to shrivardhan on 11.3.17 at 4.50 am one bus came to mangaon depo bus name mumbai to shrivardhan ...aproxx 40 passanger are there but conductor not open the door and not taken any one in the bus ...all bus are remaining in that time

I request to our head of the department ...pls give to khowlage how to handel situation in bus ...he is very lazy guy and b cause of this lazy guys st is going throw out more loss...and...

Respected sir,

The night bus to and fro buldhana-nagpur via mehaker was unnecessarily stopped since diwali 2016. People on this route are facing a huge problem as it was the only night bus on this route.
We are pretty sure that cost-effectiveness might not be issue as we never sow this bus travelling empty.
Suspicious link with private travelling luxury must be ruled out.

Waiting for relevant...

Bus no 8977 pp honkal.in nancy colony borivali i told conductor to wait 1 min. But the bus departed from their without any information. Also my bag & company helmet is inside the bus. I have told pimpri vallabh nagar about the issue but they not properly responded to me. Also bus conductor didn't allowed a lady whose reservation was in that bus. The lady was crying in borivali bus depot. Is this the behavior or norms bus conductor should...

Rude behaviour of driver
Hi,
Today I m travelling from thane to pune by shivneri bus when I asked driver where to buy tikit he takes 10 min to tell that you have to go and ask cunctor and showed very arrogant behaviour so plz teach them some manners how to behav with customer
MSRTC is not providing good service and even not at all bothered to satisfy the customer...

Hi,

Today, I faced an event from which I came to know how stupid I am that I have booked the tickets online for msrtc.

They are not accepting farwarded ticket booking msg from msrtc to other person who is actually traveling or they will ask him to carry the print of ticket. It means that If I book the ticket for parent at night and they are going to travel next day early in the morning then I need to think which...

I have noticed every time St buses are not attending patas gav bus stop. Every bus uses flyover and bus stop is on service road. So we people from pastas and who use patas bus stop to travel Pune are facing timing problem. specially long root but are not attend the bus stop. They stop bus at start of the flyover and from that point use flyover.
Kindly look into this problem on very high priority....

People choose shivneri for time consumption but they don't get services after paying too much amount I travelled on morning 6.30 shivneri from thane to pune bus no 6409 .first of all they started at 6.40 then waited on mulled three times for waiting unnecessary. also not reached on time very late then why people choose shivneri. pls took action.
service person should be aware that people took services due to urgency but they don't...

Bus (Swargate - borivali bus @7:01am date - 13/feb/2017) driver didnt stop at chandani chowk stop. I had already having a reservation for that bus; was asking him to stop the bus which came there around 7:35am and that driver zoomed the bus even when i was asking him to stop there so that i could on board it. Ridiculous service!! I had to board another bus as there was no shivneri bus scheduled for the next couple of hours.
I lost...

I travel daily from last 8 year from wai to pune for job. Last 15 day wai dm decided to localize all pune buses. Because of that we reaching in pune to late. Dm is not understand public requirements, we required 1st bus 6.30am from wai & last bus should be 9.30 from pune & every ½ hr. 50% supper (Maryadit thamba (Wai to khandala all stop then only shirwal after direct pune & above the brize at shirval & khandala) & 50% localize (Sadi bus),...

I booked on-line msrtc bus reservation from pune to shirdi for date of journey on 23-2-17. 4 seats with 2 sr citizens. My ticket no# pnem0007025.
Bus no# mh14bi3409
Conductor name birajdar d.
Conductor mobile no [protected].
As per msrtc online faq only the photo id card needs to be shown for verification. My parents showed their pan card issued by the govt of india, the conductor did not accept the pan card as...

Dear sir/ mam
I am shivaji jadhao travelling from amravati to paratwada at time of 1: 10 pm
Vechile was stop near walgaon police station and passenger left the bus but driver is speking to some obe on the road afther i m telling to driver he is directly say to kisko late ho raha he... And then he directly down the bus speed plz give me the solution my ticket number : 004227 date : 22/02/2017 bus type : ordibary
Regardsbr...

Journey Date : 20/02/2017
Bus Name : Mumbai CST to Paithan
Timing : 06:30am
Booking From : Panvel to Chakan

My Wife and In-law were travelling from this bus,
boarding time was approx 08:20am as per ticket,
we got call from reservation desk at around 07:45am and asked to reach asap at panvel stand and bus is waiting for you, we reached at 8am (before 20mins of approx boarding time),
but...

I had booked e-ticket no. 27577788, trip no. Pnem0007229.
Service start from "swargate, pune" to "borivali nancy colony".
No. Of seats : 2 under senior citizen quota.
Bus service type : semi luxury

we went to the passenger boarding point "chandani chowk" at 7:05 am on 18/02/2017. The bus did not arrive till 8:15 am.
The helpless lady conductor at the boarding point informed us about the cancellation...

On 18th February at 11.30 noon I boarded the ST bus no MH 20 D 9182 from By Pass ( Kalyan Road Jn) in order to come to Majiwada, Thane. The conductor Mr.N.V.Kale issued the ticket of Rs.23/- vide ticket number 008652 up to Thane Railway station. The bus was full. I had to stand . Later on I found the seat no 1 made vacant by Conductor saab for his own sitting arrangement. I sat for a while but he asked me to vacate as it is his seat . br...

TO Date 16/02/2017
The Managing Director
MSRTC MUMBAI
Sub: Refund of online reservation money due to cancellation of bus trip
Sir,
I Pradip R Saraf have booked the ticket online through your site by net banking for chinchwad to Chiplun bus. The trip no. is PNEL0005693 & TICKET NO is 27604664.The journey date was 16/02/2017 6.05hrs.My journey was from swargate to koynanagar. I reported at swargate...