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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC]
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
803
278
+91 20 2612 2591
193
132

Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 105

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A
appukarbhari
from Lucknow, Uttar Pradesh
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Paper for rc book xerox copy

Address:413605

Bus no MH 20 BL 1052
Humanabad to Osmanabad (date 10 sept 2016 |time 2:30 pm ) in omerga bus stand
conductor name : S.P.Gaikwad
above matter for one xerox copy
copy send by my friend in basvkalyan and he put 20 rs for cundactor to plz this paper taken at omerga bus stand by my friend
when the bus comes in Omerga bus stand conducter demand another 50 rs
for pepar
i shoked i asking i[censored] already...
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Address:Thane, Maharashtra, 400603

Dear MSRTC

We done reservation for bus starting from Thane. Bus thane to fauji Ambewadi morning 6:15 am from Thane CBS for 08.09.16

After multiple follows with controller bus came at 7:30 am

Further it looks 15 mins more to take bus on road.

The controller behavior was totally arrogant and he is not co operative to passenger. Request you to please check who are all in fault and make...
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K
kswapnil
from Mumbai, Maharashtra
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Bus timing

Address:400084
Website:public.msrtcors.com/ticket_booking/ticket_booking.php

I am usually travelling from gtr (ghatkopar) to ckn (chakan) in morning from kurla nehru nagar to pimpalgaon rotha via alephata bus the arriving timing of bus as shown on msrtc website should be 5.05 am at ghatkopar, and this bus departure from kurla which is very near to ghatkopar then also it take more than 45 min to reach ghatkopar.in morning there is no traffic problem also.
This problem i am facing from last 3 months, i request...
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V
vvengo
from Mumbai, Maharashtra
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Bus not stopping at designated stop!

Address:Mumbai City, Maharashtra, 400065
Website:public.msrtcors.com

I had booked semi luxury MRSTC bus on 22/8/2016 for 5:15 AM from boriwali Nancy colony going from boriwali to Swargate, boarding from goregaon east posted police station. While I called the customer care enquiring about the bus details. The person receiving the phone would speak rudely back without giving the required information. And eventually pick the phone and shut it as I call to enquire about the timing and the status of the bus. After...
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D
darshanagosavi
from Mumbai, Maharashtra
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Money refund

Address:Satara, Maharashtra, 415002
Website:www.msrtc.com

I had a reserved two seats tickets online with ticket no 26031584
The bus departure time is 5:30 pm where as my boarding time is 9 pm...
Y d departments is considering 5:30 departure for my reservation.
I met an accident i am not able to join my journey an according to rules i am trying to cancel my reservation before four hours.
In such a special conditions you should show some courtesy towards passengers. I...
+1 photos
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S
Sumit Borse
from Mumbai, Maharashtra
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Less frequency of Dombivli-Panvel bus

Address:Thane, Maharashtra, 421202

Respected Sir/Madam, I'm one of the college student pursuing degree from Dombivli to Panvel.There are many students like me and also many of the office workers along with company workers travels everyday.We all are facing very less frequency of buses which are affecting us alot.We do not have any convenient transport services other than ST bus.Dombivli is one of the crowded population and many of the people travels to panvel on daily basis.Increase...
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Address:Mumbai City, Maharashtra
Website:msrtc.gov.in

Bus No. MH 14 BT 0268
Depo Vengurla, District Sindhudurga
Bus Timing at Shiroda 7.30
Ticket No. 002418 Timing 7.32.34
I, Mrs Vidya V. Naik Age 70 years, Retired Teacher, was travelling from Shiroda to Forest Chauki at 31st August, 2016 at morning 7.30 a.m. from Shiroda S.T. Stand. Conductor had given me ticket upto Forest Chauki but rejected to ring bell at stop of Forest Chauki to stop the bus. Although again...
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Address:411019
Website:MSRTC on line reservation

[protected]
Dear Sir,
I have booked 2 nos.E ticket for Semi Lux. Bus on[protected] at 10 25 morning from ashwin11748 login Id for Chinchwad RLY. Station to Dadar East. after making payment through debit card my money was deducted Rs.316.70 but I have not recd. E ticked Either on screen or on my mail. I have contact help line no.[protected] & I got answer that weight for 2 hrs. & checked on MY ticket or My E mail but I have not...
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S
Sandeep Manware
from Gurgaon, Haryana
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Sitting arrangements in bus specially manufactured by tata

Address:Nashik, Maharashtra, 422101
Website:www.msrtc.gov.in

Respected company mangemant... I alpricate your service for every district in maharashtara.. But i really got irritetting while traveling in tata bus.. I could sitt prooerly
.. My kneys got stuck between my sit and the front one... I cant even comfortable in my back... While the ashok lyland bus services is very much wel.. And suspension is too much good feel relaxed travelling... But please i would suggest you about tata buses... Please...
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S
Siddharth Mitragotri
from Alwar, Rajasthan
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Overcharging for ticket.

Address:Mumbai City, Maharashtra, 400054

Conductor Badge no- 47505.
Bus- Borivali to Swargate.
Bus time- 4:00pm
Boarding time 7:30 pm as bus was late.
Boarding place- Borivali Sukurwadi bus stand.

I have been facing this issue since long as i am regular traveller of msrtc buses.
The conductor said the fare was Rs 270/- And he gave me the ticket for Rs 268/- If he had told me the correct amount i could have given the exact change...
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We are travelling from bhandara to nagpur Nim aram(Bus no-MH14BT5015).suddenly bus driver stopped the bus 500 m before the toll.He took unnecessary halt for approximately 10 mins.When passengers requested him to continue.He started abusing and said "mere baap ki bus hai, mai kuch bhi karu". Then he abused everyone and told to add complaint to complaint box" mera koi kuch ukhad nahi sakta"were his words.
Request you to take bold action...
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P
prakash tambe
from Aurangabad, Maharashtra
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Very bad service

Address:Pune, Maharashtra, 412206
Website:no any thing

You do not understand the depot is too bad not taking precautions anything passenger liability claim as the end, but we do not while you just never on time, too lives in remote areas that i have not run out of time to tell every single occasion if it is to have a monthly grace every 3 to 4 days, i bhor taluka town remains kambare my name is prakash tambe...
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A
amolgodse123
from Mumbai, Maharashtra
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Bus not available however ticket booked online

Address:Nashik, Maharashtra, 422003
Website:www.public.msrtcors.com

I am regularly travelling by msrtc buses. I make my reservation for nashik - ahmednagar semi-luxury bus which is scheduled at 7.00 pm on 20.08.2016. My ticket no 25870137.
I reached my boarding station nasik road 10 minutes before scheduled boarding time. I had wait till 7.20 pm then after inquiry with controller, he conveyed me that there are no any semi luxury bus in this time. I was totally in shocked. Then i spoke to controller...
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R
Rati Sohonee
from Pune, Maharashtra
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Refund of ticket

Address:Mumbai City, Maharashtra
Website:public.msrtcors.com/ticket_booking/index.php

Hello
I had booked a ticket with msrtc with ticket number: 25839096 for date : 21/08/16 at passenger boarding point: wakola police station and alighting point was vanaj.
I was waiting 15 minutes prior to the given time. The bus driver was negligent and did not stop at the pickup point despite me waving and indicating him to stop. Due to this i was delayed in reaching pune, inconvenience was caused as i had to book another ticket...
+1 photos
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नभिजीतसिंह राजपूत
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Delay in on time departure

Address:Aurangabad, Maharashtra

Aurangabad malegaon bus scheduled on 8.30 am, departs on 9.00 am
Very very unprofessional and disgusting experience. Toll free no. Doesn't work. Time is money and u guys even dont bother to ruin valuable time of lakhs of passenger. Please suggest me what to do and where to find help to get bus on time. It is going to be regular practice from msrtc to run bus late....
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S
Shri Tawry
from Mumbai, Maharashtra
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Error in transaction but account has debited

Address:Mumbai City, Maharashtra, 400037
Website:public.msrtcors.com

My name is shrikant tawari, when i was booking for msrtc online ticket i got error on my payment transaction. My account is debited but i does not get ticket. I tried three times but three times it was failed and debit my account three times. I was tried on 5aug 16 but till i didnt get refund so i request you
Please give me refund of my money to my account
1 - transaction id no vin/msrtc/[protected]/0.
2 - transaction...
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S
Shekhar Pokale
from Pune, Maharashtra
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Hirkani bus problem

Address:Pune, Maharashtra, 411005
Website:www.msrtc.gov.in

Date of journey 12/08/2016
Time : 18 : 30 from shivajinagar pune.
Type :- hirkani (From shivajinagar pune - nagpur)
The bus had been failed/punctured at jalana (3 am app) after fitting new tyre again failed at chikhali (7 am). Lot of time spent at jalana and at chikhali, nobody responding and hand up by all department people.
We departed from chikhali around 8 : 50 am.
All the work done by conductor and...
+4 photos
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R
Raseshwari Patel
from Pune, Maharashtra
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Shivneri bus service

Hi
I am a loyal passenger of msrtc shivneri buses. I travel between pune-aurangabad-pune, pune-thane-pune frequently. The most important reason for me boarding these buses was the prompt departure timings and cleanliness.
But since the past one year i have noticed a very pathetic service from these buses. 9 out of 10 buses never leave on time now. Many of them are more than an hour late! Especially pune-thane-pune. And just...
+3 photos
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कैलास आंधळे
from Mumbai, Maharashtra
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Seat number allocated is not vacant

Address:Pune, Maharashtra, 411028

I am travelling from ahmednagar to pune via bus no : mh 06 s 8453. This bus is from aurangabad to pune. I got seat no. 11 in bus when i did reservation. But when i boarded into bus, i came to know that the seat no. 11 is not vacant. Then i asked depo manager regarding this issue. I was told that this is not starting stop, so you need to seat at the vacant seat only. So i have no option than boarding into bus. So my complaint is that, if this...
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Sandeep Krishnanand Kulkarni
from Aurangabad, Maharashtra
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Aurangabad to pune bus mh 20 3828

Address:431001

Msrtc bus no 3828 aurangabad to pune punctured.. Driver went for same to attend leaving the passengers behind in nagar tarakpur bus station.
My flight is from lohgaon airport.. At 11:00.. Driver is not available from 6:50pm now it's 7:51pm..
How would i reach my destination..
Who is responsible for my delay..

Sandeep kulkarni.
[protected]...
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