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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC]
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

Phone
+91 20 2612 6218
803
278
+91 20 2612 2591
193
132

Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 103

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S
simakhandve
from Pune, Maharashtra
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Refund of cancelled msrtc bus ticket

Address:411052
Website:msrtcors.com/ticket_booking

Hello Sir, I have cancelled my ticket 9 days before, as per the policy, ticket amount should be refunded in 7 days after cancellation. I am not yet refunded. My Ticket Cancellation Voucher Number is :26509199 and Original Ticket Number is :26458809. Please help me getting my money refunded. Please contact if required.
Thank you
Sima [protected]
[protected]@gmail.com...
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R
Rushikeshzambare07
from Attayyampatti, Tamil Nadu
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Palus depo. people are too careless

Address:Sangli, Maharashtra, 416311

We did booking &we asked on phone atlist 10 to 15 times what is bus name & also time . As we have to catch bus at 3:30 but we on stop before 30 min . Also we called before 3:30 atlist 4 to 5 times .they provide wrong bus name N number as result we lost bus. They making argument not even sorry.attitude so careless & arrogant. Hope you will take action against them.
Thank you....
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P
prashant sanagar
from Nagpur, Maharashtra
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Refund not received even after 48 hours of ticket cancellation

Address:Pune, Maharashtra
Website:msrtcors.com/ticket_booking.php#

I booked 4 seats online from katraj to kolhapur dated 28/10/2016 and Rs. 953/- total were deducted from my account regarding seat confirmation voucher details
trip no. KLPD[protected]
Ticket no.[protected]
transaction ID- HHMP[protected]
I cancelled the above tickets immediately and received cancellation voucher no. detaills-
cancellation voucher no.[protected]
original ticket no.[protected]
transaction...
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R
rohan4542
from Mumbai, Maharashtra
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Msrtc complaint about st stop against conductor

Address:Raigad, Maharashtra, 402107
Website:MSRTC

Dear
Sir/madam
"i'm rohan patil from pen, raigad. I have to raise complaint about st stop. Dharamatar bridge st stop hold is available but conductor issue me ticket pen to wadakhal, and told me dharamtar bridge stop not for this bus. And he not give me this batch no. & he not provide me orignal detail
I have spend money for autoriksha. Attach the details of ticket which issue me by conductor."


Day...
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U
urmimuku
from Mumbai, Maharashtra
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Delayed service pune swargate to mumbai bombay central

Address:Mumbai City, Maharashtra, 400004

Sir
My son he reserved his ticket for mumbai from pune swargate for the asiad bus to start at 2.15 pm on 28/10/2016 on line crediting full amount.
He reached at swargate at about 2 o'clock to catch the bus. But to his surprise he had to wait and wait for 2 hours and more.
He had to reach mumbai at 6-7 o'clock. But he reached at 10.30.
M.M.Hirve...
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Y
Yogeshwari Bobate
from Gurgaon, Haryana
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Complaint nagpur to chandrapur

Address:Nagpur, Maharashtra, 440014

Their are bus from Nagpur to chandrapur which don't take middle stop passenger. The direct buses even didn't full the bus, bus take only 6-7 passenger but their are more than 20 passenger of middle stop but they did not take those passenger. All passenger are waiting more than a hour and suffer more during thus festival session. This is a worst service given by govt or bad decision taken by govt. Bcoz ur buses are going Emery but...
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Y
yogesh5430
from Cuddalore, Tamil Nadu
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Complaining about always delay and faulty msrtc buses

Address:Ahmednagar, Maharashtra, 413709

Dear sir/ madam,

My name is yogesh, and i used to travel from shrirampur to pune and vice versa via our msrtc bus. i am always facing issue like the busses are not available on time on both shrirampur and pune bus stand.
Today (2nd nov 2016) i am traveling from shrirampur to pune in bus (shrirampur-shivaji naga+ (mh14, bt 3742);02/11/16;ord;08:00) the bus starts at 8:15am from shrirampur and reaches tarkpur stand at...
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M
mahendramr
from Solapur, Maharashtra
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Giving wrong information

Address:Sangli, Maharashtra, 416416
Website:www.msrtc.gov.in

Sir mai sangli enquiry counter per aaj 7.20 AM sangli to barshi bus ki enquiry ki but mujhe enquiry counter per officer Mr Khan Jhade inhone information di ki 12 no Plot form per bus lagi hai. lekin 12no Platform per koi bus nahi thi phir 7.45 ko maine wapes Mr Khan Jhade inse bus ki enquiry ki to us officer ne bus nikal chuki hai kaha. bus konse platform per ayi iska unke pass koi jawab nahi tha. ulta wo hame hi doshi thehara rahe the. jald...
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S
samarth mhetre
from Chennai, Tamil Nadu
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Buses are not stoping for any passangers at stops,

Address:Solapur, Maharashtra, 413001
Website:www.msrtc.gov.in

Bus number 'MH 14 BT 3264 'did not stoped for me at damani nagar stop on 30/10/2016. At time 4.45PM
I wanted to leave the bus but the conductor and driver talking in very rude manner.they did not stoped the bus, they started fighting with me and my family .
Very bad experience .did not expected this at all. Hope you will take axtion against the conductor and driver....
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D
divyapanchal
from Surat, Gujarat
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Asiad service from Pune to Mumbai

Address:Pune, Maharashtra, 400071
Website:MSRTC transport

I had an internship for two months in Pune. Being a Mumbai resident, I choose to travel by Asiad service provided by MSRTC from Pune Juction to Mumbai every Saturday.
I would like to highlight the fact that the service provided is highly disappointing.
It was 1st of October Saturday and I wished to catch a 3.30 or 3.45 asiad bus from pune junction depot.
It was an average rainy weather which had just started an hour...
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A
from Deulgaon Raja, Maharashtra
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Delay of bus arrival and departure

Address:415206

To whom so ever it may concern

Buses from Patan (satara) depot are always arriving and departing late.
Also if driver or conductor is not present itime in depot. Buses were managed as per there own timing's. Behavior with passenger is worst. Depot manager doesn't care about it.

Long route buses from Patan depot take halt promptly at private restaurants as they (msrtc staff)were slaves of hotel owners....
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J
Juber Mujawar
from Aurangabad, Maharashtra
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Refund of my money and unjustified withdrawal

Honourable sir/madam

I am juber mujawar. I had booked online ticket on 24 october for travelling from swargate to satara

But then i cancelled the ticket on 26 october. Msrtc messaged me that rs.106 will be refunded to me. But instead of refunding, they withdraw rs.100 from my account.

This is not correct
Please look into this

Yours faithfully
Juber mujawar...
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Y
Yds1999
from Mumbai, Maharashtra
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Regarding starting of more buses from boisar-nasiknewcbs-boisar

Address:Thane, Maharashtra, 401504
Website:www.publicmsrtc.motors.com

Hello sir/ madam, myself yash sankhe passenger from boisar requests your department to start more number of st buses from boisar to nasik new cbs and also return trips as there are no buses during after noon and also during evening time. If any emergency arrives we find very difficult to go to clgs in nasik and also to come back home during evening time we have no sufficient buses.
So i request to start more buses especially during...
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S
shivaji01
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Changed 2 Buses take 2 hour

Address:Solapur, Maharashtra, 413411

After moved bus 4 km away from stand they come back due driver fill bus is not in good situation then they take another bus which was puncture that thing they get noticed when bus was moving almost they took 2 hour to move from stand.
I was travling with my small children who is 2 months & with lot's off material.
It is possible please tell me....
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S
Satav Tanaji Kisan
from Malvan, Maharashtra
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Suchana

Address:41`2301

महोदय,
आपण नेहमी लोकहिताचे निर्णय घेतले आहेत. आपला एखाद्या सुचवलेल्या गोष्टीकडे पाहण्याचा दृष्टीकोन वेगळा असल्याने, आपल्यापुढे विद्यार्थ्यांसंबंधी एक सुचना नम्रपणे...
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pravinchaware
from Mumbai, Maharashtra
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Midway diesel finished ahmedabad dhulia nightexpress

Address:380058

On 22/10/2016 at 8.00 pm diesel finished on expressway for bus number mh-20 bl 3422 after 15 kilometres from ahmedabad for ahmedabad to dhulia bus. After 2 hrs driver relative brought 20 lts diesel and bus moved to near by reliance petrol pump. Bus delayed by more than 3 hrs. Second thing is that conductor provided tickets only upto navapur although one has to travel till dhulia. At navapur we again took ticket for dhulia....
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Address:411019
Website:www.consumercomplaints.in/new_complaint

Maharashtra state road transport corporation [msrtc] — i want to cancel the book ticket by guest account.

I had book the ticket from pune to akola through guest account. Now i want to cancel ticket to as per suggested by msrtc site first make account of same mail id then you can cancel. I had created the account but still cannot see the booked ticket to cancel in my account history. How can i cancel ticket?

I...
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S
Satish Sherkar
from Delhi, Delhi
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Third class Service of MSRTC Regarding online booking

Address:411017
Website:public.msrtcors.com/ticket_booking/ticket_booking.php

Hello,

I have tried to book ticket online, Yesterday and Today both time my money was deducted but I didn't got ticket .The site https://public.msrtcors.com/ticket_booking/ticket_booking.php, Some times the ticket booking option not appeared .

Give your website service to good IT Company.Please look up into my issue as early as possible else I will publish this into Newspapers and highlight into New channels.br...
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A
Aastha Jaiswal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded after cancelling the ticket

Address:411057
Website:public.msrtcors.com/ticket_booking/ticket_booking.php

Hello Sir,

I have cancelled my E-ticket (SHIVAJI NAGAR PUNE to Nagpur) on 17-Oct-2016.
Still the money has not been refunded in my account.
Request you to please refund the money as soon as possible.

Below are my ticket details:
Trip Number : NGPL0004652
Departure time from Starting Place :18:30 Hrs.
Cancellation Voucher Number : 26431631
Original Ticket Number :...
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Pathetic enquiry couner at wai bus station, why these seats on desk if they don't want ans query,

I ask for navewadi bus timing three time and he was unable to ans, once again I ask then he said tumhala sangiltala na gadi Ali kee lau, but he was not sure weather it will go or not, den he started shouted unnecessarily on me, i I said I will complaint about this he said konachya bapala nai ghabarat what the tuck is this...
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