Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I cancelled my Shivneri bus ticket with voucher no. 25684155 for the journey Hinjewadi chowk to pushpa park. original ticket number was 25670931. Could you please advise what are the cancellation charges. Because basic fair was Rs. 780 but I received only Rs. 737 refund....

Dear,

I'm atul gawali today on 9th august 2016 7.30am travel from nashik to dhule via msrtc bypass bus no-
There is one seat is blank it's cabin seat no 46, and driver not allowed to me because of an accident cases...
So clearance required me regarding how was connection if passenger seating on cabin seat with bus accident???

Your faith fully,
Atul gawali,
Nashik...

There is a discrepancy in ticket fare of mumbai pune shivneri bus.
while travelling from Pune(Wakad Indira College) to borivali Nancy colony ticket fare is 496rs and while returning from Borivali Nancy colony to wakad pune ticket fare is 546 rs there is a 50rs difference for same distance...

I am traveling daily form Kenjal to Pune, Bus Time is morning 7AM from Wai to 9.15am Pune Station, in past experience last six month back bus is coming on time &reaching by Swarget by 8.45 to 9 AM, form last six month daily this Bus coming late by 15 to 30 Mints, i already inform many times to ST controller & Manager . he agree on phone but daily bus is coming late, today this bus coming sawarget at 9.20AM, we are facing problem for office...

On date 6-augst-2016, We are going shirdi form pune and bus no. 6003 non stop bus and Our bus got puncherd 2km away from ahamdnagr towords shirdi after that bus come back to ahamadnagr dipo and there we asked in control office for facility another bus for go to shirdi...and he facilities after 1hr in another bus..that bus conductor behave very rudly with passenger and blaming passenger that he also delay because passenger...I want ask how...

My ticket no 25685961 from aurangabad to anoka on 06.08.2016 by semi luxury bus.
I reached my boarding station cisco aurangabad at 5.30 am where inequity person conveyed me there are no any semi luxury bus in this time. More than 1 month to stopped this type of bus. It is much surprised if there is no bus then why your online booking system booked ticket. Now i am several times called on toll free number to refund my amount but no...

Online mstrc reservation website is not allowing the user to use 10% yearly concession pass. The feature is there in website but it is disabled from couple of years.So user has to go to authorized reservation booking center to use 10% pass for ticket booking. It is very annoying for user as it is wasting too much time and money. Requesting to start allowing the concession pass through online reservation website. Please do the needful as early...

I had booking of swargate to thane asiad bus with boarding point as chandni chouk.
Approximate arrival time of bus at boarding point was 7.25 pm where i was waiting for bus but bus did not came and i kept waiting for bus till 8.30 pm.

Mean while i called swargate depo[protected] but they told me that bus left the swargate at 6.45 pm instead of its scheduled time 7.15 pm. Without any prior notification they did...

Ref travel dt 01/07/2016
Route:- manmad to nasik
Bus num mh 14 4522
Bus name nandgaon nasik

This bus not carrying toll plaza pass/card with them
Driver /conductor were not bothered about passenger
When we asked him regarding the issue, he casually reacted as will do something
For 6inutes or more he did nothing
Meanwhile he called up somebody to bring up card which forgot irresponsibly...

आदरणीय महोदय,
आज दिनांक ३१ जुलाई २०१६ को मई अपनी पत्नी के साथ वर्धा- औरंगाबाद बस से पुलगांव से अमरावती जा रहा था. मेरी टिकट का का क्रमांक है ००३४७५

रास्ते में पोहरा...

Dear sir,
Few days back it had appeared in new paper that s. t employees along with family would come on road to prevent government from giving permission to mesi cap from thane to borivali.
Even after rending 67 years of service you are not able to improve your service to passenger. who except basic needs from you as.
1) thane depot to borivali bus to protect from sum & rain.
2) trained staff to attain to passenger.br...

Hello!

On 9th july 2016, i was travelling to ahmednagar by shivneri at around 10 am from shivajinagar (pune). i was alloted seat no 28, but because i have problems of sitting in the back seat (vomitting problem), i requested the ticket checker to allot me the front seat, (which is supposedly vip seat) and the tc told me to sit on it, as the seat was not alloted to anyone, even vip.

By the time we reached to...

Respected sir/madam,
I, my friends or my family members always travel from mahad-borivali semi luxury bus - timing is 4:30 pm from mahad, conductor name - awsare, driver name - nadkar. This two person are always available for this bus. Driver drivers the bus too slow everytime like bullockcart. This problem is not only once it is about many times and because of this many ladies get problem since the bus reaches to the destination...

Respected sir,
I am a student daily travelling adul tq. Paithan to cidco aurangabad in this root, beed agar, latur agar, parali agar, solapur agar, ambojagai agar and other msrtc buses are travelling but the fair and stage difference in all the agars for example latur agar fair for night and ashied rs. 61, and other agar fair is rs. 46, it is very big difference for poor people are suffeed from so many days no any officer take the...

I travel several times by shivneri leaving from swargate at 6.00 am and going towards dadar east via chandni chowk.

The arrival time as per schedule at vanaj is 6.07 am. earlier the bus used to come by 6.15 am to vanaj stop. however recently i have been observing that the bus comes to vanaj around 6.45 am.

This being a rainy season there is heavy traffic on the expressway and in mumbai. this contributes to...

This is regarding the 2 tickets booked on msrtc site for shivneri bus from andheri east to pune. the scheduled time was 7:30pm departure from borivali and was suppose to reach andheri by 8:03pm. however, we reached before time on the pickup point. after waiting for complete 1 hour (7:30-8:30). tried calling on the number shared on the website. but, it was highly disappointing noone was responding to the call.
At the same time we drafted...

I booked ticket on 5th july 2016 at 6 pm for journey from thane cbs to mahad (Dated 6th July 2016 Time 8 am). Amount rs 183.56 got deducted from my account but ticket did not booked.
transaction reference number : GSBI[protected]IG0CHEJAU1
Kindly refund the amount as soon as possible.
And work on your stupid application, so that this kind of mistakes would not happen....

Attention

This is regarding very rash, life threating, care less and irresponsible driving from driver of msrtc bus mh 40 - y5769 on july 4th 2016while travelling from nagpur to wardha.
This driving was contoinusly blowing the horn through out the journey. He did not showed any respect towards other vehicles travelling on the road. There is drunken aggression in his driving without any care for life fellow passengers....

Hello,

This is to put into notice to you that, buses that are leaving from Murud Janjira Dist - Raigad towards Borivali (Mumbai) are into a worst state. We are paying for luxury white color buses but the buses are into really bad condition.
We are facing problems like leakage during rain inside the bus, very bad and dirty seats and broken glasses at drivers cabin. Please see attached photos. There are total 4 buses...

I would like to inform that conductor charged extra rs. 156 to me. As online shiveni bus fare charges shows 380+10=390 from swarget to boriwali. Today dated 22/06/2016 i have taken shivneri bus from aundh stand shivneri bus m7093 a88418 to gundavali andheri east. Conductor a b thombr took rs. 546 from me. When internet shivneri booking fare shows 380+10=390. I have just don't understand why did he took extra rs 156 from me. When other buses...