Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Hello,

This is to put into notice to you that, buses that are leaving from Murud Janjira Dist - Raigad towards Borivali (Mumbai) are into a worst state. We are paying for luxury white color buses but the buses are into really bad condition.
We are facing problems like leakage during rain inside the bus, very bad and dirty seats and broken glasses at drivers cabin. Please see attached photos. There are total 4 buses...

I would like to inform that conductor charged extra rs. 156 to me. As online shiveni bus fare charges shows 380+10=390 from swarget to boriwali. Today dated 22/06/2016 i have taken shivneri bus from aundh stand shivneri bus m7093 a88418 to gundavali andheri east. Conductor a b thombr took rs. 546 from me. When internet shivneri booking fare shows 380+10=390. I have just don't understand why did he took extra rs 156 from me. When other buses...

Dear sir/madam,

I had a reservation from swargate to baramti on[protected] at 8: pm but unfortunately i was not able to reach swargate, so i want to hadpsar before time.
There, i requested conductor to make the arrangements so that i can board the bus from hadapsar itself.
But when the bus reached hadapsar my seat was already allotted to another passenger, so i requested the conductor to allot me any seat available...

I was travelling from Mumbai to Pune today early morning 14/06/16.
The normal volvo charges are from 350 -400 varies. But today I was charged Rs 446 by Shivneri Bus Conductor for a ticket already taken out before i arrived at spot like fixed charges as he mentioned to me. out of which I was not even tendered exact change at the time. Along with his rude behaviour I have to face this as well. Please take action on this asap as I need...

Dear sir
I m travelling from dhule to nasik by non stop bus bus no mh14 bt 3338. Time 6.30pm date 8th june 2016. Where bus driver does not allowed to keep travelling bag in bus as bag is heavy n large so unable to keep in laugage compartment. Where driver allowed his relative to keep 8 cartoons in chember which r almost same size of bag.
Hopefully maharastra state care n issues of passangers. Teach to drivers how to behaviour...

1- https://public.msrtcors.com/ticket_booking/index.php
site graphics layout is poor; also no response on site to book a ticket
The previous screens/Webpages and all things were very good till May end.. Now all things are changed.

Pls revert back to old version of site

2- Halt/stay on hotels for lunch or dinner in journey are the poorest but with high cost. why it is so?I doubt it seems like some...

Hello I am completing about your MSRTC SHIVNERI bus driver about his rush and unsafe driving to I hit by one msrtc bus near kharghar(Navi-Mumbai) toll Plaza he hit my car and trying to run but stopped him and I got his details and he is talking with me very aggressively and 1 conductor is talking with me in very bad word I told them I'll complent about his behavior but he says me aggressively "Do what you want I'll manage everything".br...

Yesterday morning 11.00 am my family (4 members) was travelling from pune to nashik. It was a semi-luxury bus (Green bus). All charges paid in advance.

The bus failed near sangamner. Msrtc had not made any alternative arrangements. The driver was not at all helpful. He asked them to go buy ordinary bus (Red bus) which was already full. He contacted 2-3 places but there was no response from msrtc to his own employee.
br...

This is irfan kasam karbari.
All india president of : maharastra united secular association (Ngo).
Their is no bus after 8pm for burondi fron dapoli. When mumbai dapoli reach to dapoli at 8.30pm then how people will travel till burondi.
So my request is to start one more bus for burondi at 9pm. And make same bus to move mumbai from burondi eg burondi dapoli mumbai.
This is request from m. U. S. A (Ngo)
Hope...

Hotel green view near khardi kasara
Is absolutely dirty...
No veg non veg board clearly written as per rules.
Using same spoon to serve veg and non veg..
Msrtc need to raise their standard and should select good place... Poor or reach every one needs good hygiene...

The people at the hotel says... Let it be what we can do... Nothing is in our hand...
Etc. Etc...
No complaint register...

I am amit Koli passanger standing in Panvel depot & i have 3 resrvation for waiting bus mumbai to narayangaon on 21 st may 2016. From 8.30 to 10.30 however no one take responsibility in Panvel depot what is status of this bus. After 1.30 hrs they give a number of Mumbai central depot & after calling in depot the contact person says bus arriving from mumbai central depot at 9.00 am however the bus timing from Mumbai central depot is 7.am ....

Dear sir

Today dated 21st may 2016 about 1.30 a. M i was waiting for st bus for dombivli at panvel st depot, around 2.15 a. M one st bus came named chandgadh-kalyan (Bus no - mh-20 bl 2456, as i know it has a stop for dombivli. I went for board but conducter denied to take dombivli passengers by talking rude manners.
After doing so many requests as like beggar he allows us to board. Conducter also refuse to tell his...

On 20 may i'm trave
From panvel to kalyan with bus name alibaug pen kalyan number mh.12. Ef 6597..
When t. C. Come to me he saw my camera bag on seat.. Then he said why u put ur bag here i said my seat is tottaly empty so i keep it here... Then he say loudly keeep it on your head.. This is not the way he taliing with customers.. I really love to travell with st.. But here is some bad experiences.. Still i dont want to fired...

आदरणीय साहेब यवतमाळ आगार येथुन यवतमाळ ते धामणगाव चालनाऱ्या बसेस वेळेवर कधीच चालत नाही यात चालक व वाहक हलगरजी पणा करतात प्रवाशांन सोबत ऊद्धटपणाने वागतात यवतमाळ येथे रेल्वे...

I have booked a ticket for 9th may, 2016 boarding
From goregaon east police station and departure time
From boarding point was 6:20am. Bus starts at 6am
From borivali for swargate, pune. I have shared booking
E-reservation details at the end of this, please refer.

We were waiting for the bus at the boarding point
Ince 6am at the boarding point (Msrtc sign board) in the morning.
Also,...

I went to book reservation tickets for family to travel from ratnagiri to dombivli in dombivli depot, located in midc dombivli.
I went to office at 1.40 pm on 11th may 2016. The timings displayed on the board where 9.00 am to 4.00 pm. They had put a handwritten note with timings 12.00 to 1.30 as lunch time. When i requested for the ticket booking, he said me that i have to wait till 2.00 pm. I asked him, that go as per your timings...

Passanger name : vishwanath tanwar
Date of journey : 01/05/16
Trip number : pnem0007846
Ticket number : 24732787
Transaction id : fhmp[protected]
Passenger boarding point : swargate, pune
Service end place : borivali nancy colony
Passenger alighting point : pushpa park malad

Issue : the bus driver was not available, we have waited around 2 hours letter on we have informed us that...

I have booked AC Shivneri - Mumbai Central Online ticket on 05.05.2016 from Pune Swargate to Maitri Park Chembur Mumbai at 7.30 AM.
However till 8 AM there was no any bus for Mumbai Central. Attendent at Swargate was telling that bus will come.At 8 AM they announced to go Mumbai Central Passengers with Dadar Shivenri bus accomodating available seats.
If Mumbai Central bus was having 8-10 reservations online, how they can cancell...

I booked Borivali to Swargate, Pune Shivneri bus via powai on 6th may. It was a 5pm bus and supposed to reach Powai at 5:30 pm. As this is the new route we wanted to confirm the exact stop and called the toll free number and Borivali Nancy bus stop several times but the phone was never picked up though it was ringing for long. So we waited at Hiranandani bus stop after the signal till 7:30 pm and the bus never turned up. I had to drop my...

I'm travelling to Mumbai by Shivaneri . 5 minutes after leaving pune, the AC didn't work. driver said IIt will be started within 10 mins..but through out the journey it didn't restart. The conductor was answerless. We called the officer Mr. Shaikh, but he talked roughly with one of the passangers. The ticket price is Rs. 516..We requested to return at least half amount. but Shaikh instructed the conductor not to give money back.
so...