Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

List of complaints -
1.ST conductor did not even seen for the reserved passenger.
2.Driver ran the vehicle without picking the passenger.

3.After the ST passed from the Kamothe stop we got local panvel ST after 10-12 minutes.We inquired about this ST but they said it is left.So i catch the Narayangaon ST & catch the Reserved Jambut ST in Talegaon Depo & i asked the conductor for why they left without picking the...

मी आज मुंबई- नंदूरबार बसने ठाण्याहून भिवंडीला आलो. ठाणे भिवंडी बसचे भाडे २६ रुपये आहे. परंतु नंदुरबारच्या बस वाहकाने माझ्याकडून ३२रुपये घेतले. त्याला या बाबत विचारणा केली...

Date- 02/05/2016
Time - 5.30 am
Bus- bijapur to pune bus
Bus no. - MH-14, BT- 4609

Following something things, i observed while traveling bijapur to Pandharpur

1)Conductor was found to be misbehaving with passengers.
2)Proper time was not maintained.
3) very rash driving

Thank you,
kindly requesting to MSRTC to take necessary action for the above complaint...

I booked 2 tickets of semi luxury bus from pune to Nashik time is 6:30 am but after payment processed my money got debited but tickets not confirmed..

Plz return my money

Mangesh Gurule
[protected]...

Iam sanjay Gugawad, right now travelling (date, 24.04.16)
from chinchwad to thane, by bus no. MH14BT4966, bus route is solapur to Borivili, i boarded this bus at chinchwad at 14.30.
on the way it halted at lonavala for snacks. there was no announcement from conductor about tenor of halt.
the bus left in 12 min. without counting the passenger, since it has to cross a flyover, i ran and catched by passing lane
when...

Hello i am from Lakhani it is thaluka place in bh236144andara district . I am visiting a st bus stop office from last three days in a day 3 times but geting office off i want to ask some information but face some problems why office is of from three days and i am visiting a office 3 to 4 time in a day . I want know as soon as posible when office will be open and why there is noone avalble in working hours ....

Sir,
Yesterday ( 20.04.2016) at 22:00 hrs the bus # mh-40-n-9087 was parked outside the surat bus station; destination of bus is surat to navapur.

The bus was half empty and i requested the driver to admit boarding to vayra. The driver replied that he will not admit boarding; i requested that there is a plenty of seats, the bus driver replied that he will save time by not entering inside vayra.

The driver...

Dear Sir, I have recently traveled through a bus of Maharashtra State Transporte from Amravati to Nagpur which was bound from Indore to Nagpur. The registration number of said bus is MH 40 Y 5764. One passenger was sitting adjencent to the driver which I believe is unacceptable, even though I tried to attract the attention of Conductor and Driver towards this issue none of them payed any attention. The said bus was scheduled on 16th April...

I cancelled ticket no 24451175 from sangamner to pune shivneri ac on 14/4/2016 trip no nskm0010401
The cancellation voucher no is — 24453571 dated 14/4/2016

Transaction id fsm[protected]
The refund amount is rs 760
The refund is still awaited to my sbi account...

Hi msrctc,
I had very bad service & rigid behaviour from msrctc shivajinagar pune depot staff. I had booking on ordinary bus as per online system that bus was available to book but when i arrived at depot bus was not scheduled and even depot staff did not adjust with other seats in different bus. I finally pay extra fair for ticket and went to nasik(Home). However i am ordinary travller from pune to nasik since 4 years but these kind...

Bus no. Mh40 8873
Sampli depo
Barabhati to nagpur
09/04/2016
Time of traveling- 9 to 10:30 (From bhandara to nagpur)
I was traveling from bhandara to nagpur
I noticed that conductor was misbehaving with people for change while giving ticket.
But it's common i ignor it. After that he stops a but in front of pragati collage bhandara for a leady who was sit in the bus from bhandara bus stop. Conductor...

Poor service starting from booking a ticket at ticket counter.
I travel from pune to kolhapur.
Many times [almost everytime] the bus has some or the other problem like
1-bus is dirty, dusty & also having cockroaches.
2-bus has technical problems so it gets stops in between the journey,
3- 4:30 hours journey takes 6 hours sometime,
4- Even though bus takes one stop, the place where it stops is very...

Hello, I am travelling by Shivneri since past many years but this time I faced hell lot of problems. I was travelling to Borivali from Bremen chowk (reservation ticket no.[protected] with my wife and 3 yrs old son on 23.03.2016. Our bus departure time was 5.30pm. Unfortunately due to traffic jam (1st time only), we reached late that day and the bus was departed in front of our eyes. We tried to stop it and requested local MSRTC person. He told...

I am currently travelling by MSRTC bus no MH 14 BT 4893.

This is an extra bus provided by MSRTC for the commuters like us who had no reservation so first of all I am very thankful for t service.

But here I would like to make you notice that, usually bus takes only one stop @ Indraprasth, Near Narayangaon,
But this bus took two stops.
1. Unauthorized stop of 15-20 mins just before Chandanapuri Ghatbr...

Today on 27 April, Iam traveling from Manchar To Vashi by ST bus Narayangaon To Parel Bus no.MH-20 BL 2466.Bus arrived at Manchar alraday about 10-12 min.late.then Driver taken around 10-15 min halt at Manchar.10 min halt at Rajgurunagar, 25 min.halt at Talegaon.
Each time bus driver take an more time halt at each bus stations also driving bus at around 40-50 speed on road .Due to that bus Departed from Narayangaon at 10.15 am it...

As I can see, there is hardly any chance of this compliant being resolved but I need to bring this issue to your notice. I am a passenger who uses your Ac bus facility (Shivneri) because no other state transport buses are diverted from Aundh (Pune) which is very inconvenient at times for many residents as the ac bus charges are not affordable to all as it is presumed. I was travelling in the bus which starts from Pune railway Station to Dadar...

Bus failed at lonavala. At 8.30 pm. We have to spend 200 per head. No arrangement made by company. Plese refund our amount of 480.
Ticket enclosed....

Bus no my 20 3761 kalyan - bhusawal
Today at 7 :15 pm the bus has not stop on the akash Wani chowk jalgaon though every bus is standing daily on this stop near about 15 to 20 shouting at bus and running at bus, bus was empty still the bus has not stop apart this looking after this traffic police also giving the whistle still he did stop kindly take necessary action this ....

I am raising an compliant against conductor of bus travelling from Shivagi nagar, Pune to baroda. This incident happened on 11/03/2016 at 6pm when my family member(lady) was travelling from Shivagi nagar to go to Nasik. Bus got delayed due to some issues and started at around 6.45pm. She was given the seat next to conductor and after some time this conductor started bad behavior with her by touching at annoying places and abused her.
I...

The conductor (route no:491L) during night around 9PM, denying to issue ticket. when I asked for the reason, he only accepts 100 rupee notes not above that. Also, said a ridiculous answer: he is not able to identify whether a given 500 note is authentic or not. when i asked him to read the instructions on my mobile to identify the correct note, he said he doesn't want to do so. What the hell is he talking about, I was stunned for a while...