Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Dear
Sir/Madam
I'm Rohit Subhash Barge from Mumbai. I have to raise complaint about ST stop. Kashimira ST stop hold is available and conductor also issue me ticket Nigadi(Pune) To Kashimira but driver doesn't stop bus at Kashimira ST Stop because of that I'm suffer from problems.I have spend money for Autoriksha and also walk till 30 mints. I have attach the details of Ticket which issue me by conductor.

Rajya...

Hirkani bus coming to dadar at 12.30 at night... Lost luggage black colour bag has print of Accenture logo at the top... As soon as you open bag you will find a book... Plz contact me soon as possible I require it urgently....

Please mentioned ladies seat in St bearing Number MH14 BT4480. From Mantralaya to Panvel route. Kindly request to fulfill requirements. HOPE for positive response to do it as earlier as possible....

Respected Sir,
I am regular tthree month pass holder for bus from Dodi Budruk to Sinnar and from Sinnar to Nasik Road. I was travelling by bus no.MH07-9113 (Nasik to Ahmednagar) of Tarakpur Bus Depo on 27/2/2016 at 12.30 p.m. from Sinnar to Dodi Budruk.
As i am three month pass holder, I was showing my pass NO. P[protected] (for ordinary) and and requesting for the difference ticket as the bus was semi luxary. Conductor Shri...

I was travelling from pune to aurangabad and my luggage was kept in locker in shivneri when I reached aurangabad my luggage was missing..
The driver told we are not responsible for luggage.in the ticket it was not mentioned anything about the luggage ..The driver had not locked the bus trunk ..due to which I lost my luggage..no where in the bus was mentioned that passengers are responsible for their luggage.....

I have travelled from Pune to Aurangabad by Shivneri 23:30pm on 13/02/2016.
Ticket rate was Rs.625.
I paid 700 Rs But conductor returned me only 70 Rs.
& with many passengers this happened..
He was given a reason that he was not having change & he looked all passengers 5Rs.....

It is observed that maharastra St buses are uncessarily stays for breakfast. Even though the travel distance is short e.g. Pune shirdi or Pune shrirampur. The buses are haulted at dhabas situated at supa which is barely 90 km from Pune. Maximum buses are route through shirur. The haulting time is not less than30 minutes. For night journey buses haulting can be acceptable but buses running in morning are really unnecessary. Many passengers...

I waiting on Talegaon Dabhade ST stand from last 1 hour for radar bus at from 7.00am. And still after 8am depot manager said no driver available...

Please change your **** system...
That's why msrtc all people payment is less. Because of no customer service & no customer satisfaction......

Dear Team,

I gave Rs. 102/- to conductor for ticket fare of Rs. 22/-
( Kasarvadavali to Borivali Station). Conductor told me that he is not
having Rs. 80 as change.

Later on I asked again for refund but conductor told that he got the
change but he needs for safety and will return at Borivali Depot.

At Borivali station, When we get down tried to search him but he was...

सकाळ चि बस वेळेवर सोडत नाहि.
कधि वाहक वेळेवर येत नाही तर कधी चालक. ...मग आमही काय कराव. ......

I was traveling from Sakoli to Amaravati by abovementioned bus of gondia to Amaravati. Bus conductor TN Shahare was on duty, instead of serving people, he was talking rudely, which tantamount to violation of Article 21 of constitution of India which ensures right to life with dignity. Furthermore, he was chewing tobacco which maligns image of MSRTC and ultimately State of Maharashtra of which I'm proud gazatted officer. I hope concerned authorities...

It seems like driver and conductors of MSRTC BUS travelling from HYDERABAD, don't know the shifted bus stop at MEHDIPATNAM, HYDERABAD. They know only to take full of stomach FOOD at zaheerabad DHABA But they don't want to take the passengers in the bus. Please keep in mind one thing, here Maharashtra people do live in HYDERABAD also. Today I had shown my hand to driver to stop the bus at mehdipatnam, driver saw me but did not stop the bus....

I am working in Pune and I travel to Borivali (Mumbai) every Friday. I come back to Pune every Monday. I am one of those regular weekend Travellers who use the Shivneri. I travel every Friday from Breman Chowk to Borivali Nancy Colony. I book my tickets online.

Last Friday on 22nd January I had booked the 6:30 PM bus from Swargate to Borivali. I was waiting for 3 long hours from 6:30 to 9:30 PM.

After 3 hours...

I had reserved a bus seat for Kolhapur-Swargate bus, the details of which are as follows:
Trip No : PNEM0007194
Ticket No: 23682341
Date of journey: 27/01/2016
Bus type: semi-luxury
Departure time from Kolhapur: 5:00 Hrs
Boarding Point: Karad Naka.

I was at my stop, when the bus driver did not bother to stop the bus at the stop. When I called the Kolhapur depot, I was blown away saying...

The bus is part of semi luxury service provided by MSRTC for transport from Pune to Aurangabad . On date of 23rd Jan 2016, bus no MH 06 S 8369 was provided for transport of 9am. The condition of bus was worst. It seem like one of the oldest bus ever.
If the special services are provided, the corporation should make sure that bus conditions are upto the mark. The cost of this semi luxury services are more than normal bus services. And...

Dear Sir / Madam,

Today on 22 nd January 2016, I travelled from Sinnar to Nasik by MSRTC bus. (Ticket is attached herewith for reference)

It was very painful experience by the treatment given by lady conductor – S M Adsul[protected], when I asked 1 rupee change back. Ticket fair was Rs. 29/- & I had given Rs. 30 /-

She has told that she will give afterwards while getting down at my stop. While...

Today I boarded on msrtc vehicle number MH 06 S 8013 from Gondia to Tumsar and I took the seat beside of driver as I m comfortable with this one but driver and conductor make me to leave the seat without giving any reason in front of passengers. Feeling very insulting and hope u'll take an appropriate action....

I would like to bring to your kind notice the miserable condition of roads in my locality, Our Area Nardas Nagar to Tembhiapada, Bhandup west, Mumbai-400078. There is no smooth run for the transport. The buses, trucks, cars, three-wheelers all and two-wheelers have to halt after every five-six minutes, just to adjust with the road breaks and pits.There is always a traffic problem on the roads.I request you to get the roads constructed/repaired...

Had booked shivneri bus ticket from Thane to swargate on 10th. January 2016, boarding point was Nerul Fata, the bus was leaves at 9:00 am and was mentioned on site that it reaches nerul at 9:15, we reached at 9, and the bus still doesn't arrive for the next 1 n half hour. The other shivneri bus also doesn't allow to travel inntheir bus, inspite of having seat vacant. The conductor at nerul stop also requested the bus driver to take us in,...

I was travel on Sunday, 01, 2016. I am in too trouble because of MSRTC bus slowness. That bus took 6 hrs instead of 3 hrs from Umbrej(Satara) to Swargate(pune).So I can not reach on time at my home. I was reach at home 2 am(Monday) instead of 11pm(Sunday).The bus was from "Radhanagari Depot(Kolhapur)", people get bored and ask to the bus driver and conductor but they said bus speed is lock on 40 km/hrs but charges are same as per the other...