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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC]
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
803
278
+91 20 2612 2591
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Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 110

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A
Abhi17488
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Sitting place are totally damage

Address:Pune, Maharashtra, 02566
Website:consumer foram

I travelled to route Dhule to Shindkheda on date 3rd Jan 2o16 having Bus no MH 20 D 8431 while I have seen the worst seeting arrangement in Bus. Many of seets are totally 100% damaged while others are partially. Bus is from the Shindkheda (Nandurbar). I have tried to contact bus depo manager in shindkheda ST stand but not getting affirmative response. Kindly have a look ASAP because damaged bus traveled all over from past year....
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P
Paresh Bhadavkar
from Ahmedabad, Gujarat
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ST Bus Not Arrived at Boarding Time & Place My Complaint is against DRIVER

Address:400066
Website:www.msrtc.gov.in

I wish to inform you that on 12th December 2015, i have booked 02 full and 01 half ticket for final destination MANGAON, ( Reservation Ticket No. 23262310 = Seat No. 21, 22 & 24 - Bus Name : Borivali Nancy Colony to Mahad, Departure time at Borivali was 6.30 AM and Boarding Place : Bandra Circle - West @ 6.57 am, Date of Journey 25th December 2015 ). On 25th December 2015, me and my family was reached at boarding place i.e. Bandra Circle...
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A
Akash Bhat
from Mumbai, Maharashtra
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Bus route not as specified

Address:Pune, Maharashtra, 400081
Website:www.msrtc.org.in

I had my reservation for the semi luxury Hirkani bus from Bremen chowk Today afternoon at 4 PM. The bus was to leave swargate at 3:45 PM. At 4 when i asked the person in the stall of MSRTC he said Hirkani bus does not come by this route. He sent me to Wakad via a shivneri and boarded me in some other bus going to my destination. .i.e. Mulund. IF THE BUS DOESNOT GO BY THAT ROUTE (VIA BREMEN CHOWK)(AUNDH) WHY DO YOU GIVE RESERVATIONS ON THAT...
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Address:Pune, Maharashtra, 411014
Website:www.msrtc.co.in

On 24th December 2015, The Shivaneri bus SWARGATE to SOLAPUR which was expected to arrive at 17:30 did not arrive even after 20:00. (waited for 2.5 hours) Hence I request you to refund my amount. I also missed train which was due to departure at 00:40 to GADAG Worst thing is none of the phone numbers of swargate bus stand responded to check the bus arrival status. Tk.No.23379846 payment ID EHMP[protected] Regards, Anand....
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Y
yogesh_narode
from Gurgaon, Haryana
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Bus condition of pune to igatpuri

Address:411026
Website:www.msrtc.com

I am today doing journey in pune igatpuri with reservation no any lugage facility as well as bust condition is very bad as per i am visit overall india, this very bad journey in my life, so request you to avoid our maharastra good name from bus service front. Warm Regards, Yogesh...
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M
md2dsd
from Mumbai, Maharashtra
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Complaint against bus driver & controlar

Address:Thane, Maharashtra

Thane shahapur bus no 2994 timing at bhiwandi depo 21.15 pm. I am daily traveling this bus. Dated 25.12.2015 this bus dipature bhiwandi depo before time 20.55 pm bhiwandi to shahapur controler register entry checking that time why he going before time who was I am harassing next bus 22.35 my timing lost my complaint against this bus driver &controlar...
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Address:Nagpur, Maharashtra, 440014
Website:www.msrtc.gov.in

I Have lodge a complaint manually as well as online DT 23/12/2015 at shirdi bus stand.kindly see the complaint book as I have personally written and given my mobile no for your reference. My complaint is that why your conductor has come late without informing your superior authority at shirdi bus stand, the bus was supposed to be start at 7.45, but due to in responsibility your staff is reaching at 8.30, I also told at inquiry counter that...
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U
umeshpatil90
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Delaying bus many time

Address:Jalgaon, Maharashtra, 425001

R/s sir, I am Umesh Patil servicing in Jalgaon, and daily suffered from jalgaon to dhondkheda bus, But the total management system in the jalgaon (khandesh) its totally unsatiesfied. Daily problems came in for suffering them. they always said problms in driver setting and also a something bus problm, many time the bus (Jalgaon - dhondkheda) timing 6:20pm being lated. I also registerd complaint to the depo but thoug never took any action. ...
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Y
yogesh bramhapurkar
from Mumbai, Maharashtra
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ST bus not stopped at regular bus stop.

Address:Nashik, Maharashtra, 422009

Dear Sir, I am the employee of mahindra & mahindra Ltd. and regular traveler of ST bus on the Nashik to kasara route. I was traveling from Nashik to kasara by bus no: MH20 D-7625. I have taken ticket of kasara and requested to conductor to stop at Mahindra bus stop. When the stop had come he was refuse not to stop at that location and using bad words was telling do whatever you want i will not stop at your location. Finally the arrogant...
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J
jatar.sagar
from Anta, Rajasthan
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No ticket given/ used ticket given by conductor

Address:Pune, Maharashtra

I pick a bus Belha Parel bus no MH-20 Bl-3278 at Chakan stop Up to Lonavala on 20 Dec. 2015 . I ask for ticket conductor give me used ticket which was collected from other passenger ticket no .022208, 20/1215, 19.47.29...
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P
pranoti1
from Pune, Maharashtra
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Driver and conductor

Address:Yavatmal, Maharashtra, 445203
Website:msrtc.gov.in

We have pass of 7 days numbered as 002220 named on V.T.Kalbande, 002221 named on V.V.Kalbande and 002222 named on D.K.Ghumnar but the conductor directly said that no passes allowed in that bus. Also we requested to him but he didn't listen to us and driver started using abussive language. The bus no.is MH14 3374 pune-pandharpur, pandharpur depot. We was at jeruri at near about 4.30pm. Because of this incident we didn't reach to the place...
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M
Mahydesh
from Thiruvananthapuram, Kerala
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Stop at deogaon rangari

Address:Aurangabad, Maharashtra, 431001

Lots of conductors telling that this bus will dont stop at Deogaon Rangari. Why such a wrong message?? I think each and every bus crossing by deogaon have to stop at deogaon. Todays experience is... buldhana nashik bus conductor ignored one 10% passenger and ask her to step out from bus. How shameless behaviour is this......
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S
SChavan8
from Pune, Maharashtra
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Misbehaviour by bus conductor

Address:411015
Website:public.msrtcors.com/ticket_booking/ticket_booking.php

Hi Sir, This is reference to the ST conductor deployed on bus travelling from Pune station to Guhagar on 12/12/2015 at 7.20 AM. We did online reservation of one of the female passenger named "Pritam Nivalkar" who came from the village to stay with us. Due to some family emergency, she has to travel back to her hometown. She belongs to a poor family and was not carrying any kind of identity proof with her. However, reservation was made...
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Y
Yash Harchekar
from Mumbai, Maharashtra
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Misbehave by conductor

Address:Thane, Maharashtra, 400602
Website:MSRTC ONLINE RESERVATION SYSTEM

Date of travelling - 10/12/2015 shegaon to aurangabad ( bus achalpur aurangabad) we had e-ticket & we was travelling from shegaon to aurangabad but conductor refused to give seats because he dont have memo of such tickets. And he denied to see our ticket & accommodation in the bus so we tried to convince him but he didnt give any response so we convince to driver and he agree to move bus again to the shegaon depot. Shegaon depot manager...
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C
Chetan Navale
from Jabalpur, Madhya Pradesh
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No bus stop at baner

Address:Pune, Maharashtra, 411045

Why there is no MSRTC bus stop available at Baner in Pune???? Why Baner peoples are made to go to Hinjawadi or Wakad Bus stops to catch the buses????? Why MSRTC not looking in the the issue????? Why are the buses going towards Sangli, Satara, Karad route does not take stop at Baner?? WHy???? Why Baner ( Sandanand Hotel) bus stop name not included in the bus routes of Pune Depot???? Why MSRTC is running the buses of Pune Station to Dadar...
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P
Parag Rode
from Mumbai, Maharashtra
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Driver talking on cellphone while driving

Address:400708

I am travelling from Pune to Thane by Shivaneri which has started at 6:30 PM from Swargate. I noticed that while driving driver was continuously talking o his cell phone causing danger to all travelers. Please take a appropriate action such a driver who is breaking the rules and putting life of all passengers in danger....
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M
Moonmaker
from Mumbai, Maharashtra
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Refund my ticket charge

Address:Latur, Maharashtra, 413512
Website:www.consumercomplaints.in/new_complaint

T.N:ytlm0011569 approx. Time :14:30 hrs. Ticket number:23167129 tran.Id:esm[protected] passenger boarding point :yavatmal to nanded date of journey:02/12/2015 no. Of seat :2 bus number :8254 st controller anounce this bus stay on platform no 6 . But this bus not stay here . Stay another side of platform and miss my bus. Plz refund my tikit charge.....
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M
Moonmaker
from Mumbai, Maharashtra
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Return refund

Address:Latur, Maharashtra, 413512
Website:www.consumercomplaints.in/new_complaint

T.N:ytlm0011569 approx. Time :14:30 hrs. Ticket number:23167129 tran.Id:esm[protected] passenger boarding point :yavatmal to nanded date of journey:02/12/2015 no. Of seat :2 bus number :8214 st controller anounce this bus stay on platform no 6 . But this bus not stay here . Stay another side of platform and miss my bus. Plz refund my tikit charge....
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G
Gautham Jayakumar
from Mumbai, Maharashtra
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Unannounced cancellation of msrtc bus

We had booked (Me and my wife) a MSRTC bus from Mumbai (Borivali) to Pune (Swargate). My ticket No. 23152038
- Our pick up point was from Kandivali Samtanagar Police Station and drop point was at Wakad Indira College.
- Booking was done through MSRTC Online booking website.
- The booking timing was 20:30 (Starting Time) and our pick was at 20:43 (Kandivali Samtanagar Police Station).
- We waited and waited and...
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S
sonarswapna2
from Mumbai, Maharashtra
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Misbehavior of S T Conductor

Address:Thane, Maharashtra, 400605
Website:www.msrtc.gov.in

My name is Priya I was traveling from Patas, Pune to Thane by Usamanabad- Borivali Parivartan Bus MH 20 BL 2097 arrival time at Patas was 2.18 pm with my father. We are hoping to reach at Kalwa, Thane. When I asked to conductor about some information regarding arrival time @ Kalwa I eperienced very arrogant reply and misbehavior from Conductor of the bus also he used very abusive language for talking with me as well as other passengers who...
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