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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated May 5, 2024
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
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Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
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411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 114

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Q
Quereeta Ranjan
from Pune, Maharashtra
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conductor supported eve teaser and broke bus seat reservation rules.

On 27th April, 2015 l and my lady friend were traveling from Ahmed nagar to pune on bus number MH20 BL2027 at 2:30pm to 6pm. We asked a man sitting on ladies seat to move and vacant the seat but he talked very badly to us and humilated both o[censored]s. He was very rude and no one in the bus stand for support. Even the conductor said that the ladies seats written on bus doesn't hold any meaning and we should go and sit at the back. The conductor...
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S
sneha_92
from Mumbai, Maharashtra
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transaction complete bt didnt got ticket confirmation

Address:Mumbai City, Maharashtra

On 24th april i book ticket for shrivardhan from borivali nancy colony for 6 persons.. amount of rs.1698 waz debited from my account n didnt got tHe ticket or else ticket confirmation.. please give my money back... refund it as soon as possible......
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V
VISHAL NARSALE
from Mumbai, Maharashtra
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misbehaviour from local bus driver

Address:Mumbai City, Maharashtra

Today since 10:15 i was waiting for bus at nerul (LP) bus stop. After 40 min bus came but stopped prior to bus stop. I ran to catch the same by the time driver started to move on so i tried to catch bus from front door. Driver started shouting, so i asked him bus supposed to be stop at bus stop. He started using abusive language and say don’t tell me the rules i have my own rules. Also asked me to take his name and log a compliant. Additionally...
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A
amod_83
from Mumbai, Maharashtra
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Compliant about rash driving by Shivneri driver.

Address:Mumbai City, Maharashtra

This is with regards to incident happened today 22-04-15 at 9:00-9:15 am on thane Belapur road near Turbhe station. The driver of Shivneri Volvo bus no MH-04-Q-76 to thane from Pune (I am not sure about serial no ….if it was only Q or something else) was driving recklessly cutting the lanes causing dangerous situations for other commuters traveling on road. He was not wearing uniform and the way was driving, I doubt that he was under influence...
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Y
yogeshpkg
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late buses and rash driving

Address:Ahmednagar, Maharashtra

Daily passenger of "pune to kalwan" bus. i today on 17 april 2015 travelled by this bus. scheduled time of this bus at sangamner is 6.00 am but it arrived on 6.40am at sangamner due to this I reached lateto office at nasik. half day sallary will be deducted. to cover this late delayed time driver was driving very roughly. missed 2 times accidentin this journey. please ask msrtc to strict on timeline in the interest of passengers time...
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S
siraj.best
from Hyderabad, Telangana
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NON REFUND OF RESERVATION TICKET EVEN ON ASKING ON TIME

GREETINGS SIR/MADAM, I Siraj from hyderabad booked reservation of ticket for MSRTC bus on 15/04/2015 thats yesterday at hyderabad MGBS bus station bound towards MUMBAI CENTRAL(MCT) at 7:25 PM which was to leave the bus stand at 9.30 PM.for me and my brother-in-law, thats for two persons, the ticket no.is 20506343 .The ticket cost is 1684 including reservation charges.However due to change of program by my brother--in-law i went back...
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Address:Ahmednagar, Maharashtra

Daily I travel from sangamner to my office at nasik by this bus pune to kalwan today on 15 april 2015. travelled from sangamner to nasik by this bus. scheduled arrival of this bus at sangamner is 6.00am but it arrived at sangamner on 6.30am due to this I reached late to office at nasik and half day sallary will be deducteed. worst is that driver was driving very rough rash to adjust or cover this late delayed time. we missed near accident...
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P
pramodsbhosale
from Pune, Maharashtra
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got reservation of bus which is never exist

Address:Pune, Maharashtra

I had booked my ticket from pandharpur to hadapsar ...bus's source was pandharpur and destination was roha...this all information is according to msrtc online booking portal...when I reached at pandharpur stand ...i got information at enquiry that the bus for such route is not available... How can msrtc allow booking for bus which is even not present???? I want refund and also expect ing strict action against this stupid management...
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R
Ramesh_27v
from Ahmedabad, Gujarat
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ST Borivali to Thane Driver abusive Langauage

Address:Thane, Maharashtra

We took a trip from thane to Borivali. Driver Name Mr. Aadhare, while discussing with the conductor about talking in arrogant manner, Driver Aadhare came and thrash us. Told that he will hit us and throw in between Thane Borivali and no one will come to know about us. Kindly take some action against such Employees....
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A
Avirat Kshirsagar
from Pune, Maharashtra
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Selling Water bottle above MRP at authosrised ST HOTEL

Address:Pune, Maharashtra

Today Dated 1.4.2015 was travelling in MSRTC bus On JAMKHED-NAGAR-PUNE having Ticket NO :-049237 time:-09:24:20, While going Pune Bus stopped at authorised S.T Hotel having Name "Viraj Garden" i asked at counter for Water Bottle having M.R.P 18rs but he sold me at 20 rs....
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S
swapnilb976
from Hyderabad, Telangana
Mar 3, 2023
This thread was updated on Mar 3, 2023
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Refund of Bus ticket fare

Address:Hyderabad, Andhra Pradesh

I was done the reservation of HYD to NANDED bus of the 10.30 pm. on 27 March 2015 and i was waiting that bus till 12.45 am at JBS bus stand till that time bus was not came .it was got cancelled and I was done online reservation so please Refund my bus fare as it was fault by MSRTC. My ticket no[protected] Trip no - NNDL0001208 transaction id- BHDF[protected] Name - Swapnil Bidwai Please do the needful....
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5
500523
from Jabalpur, Madhya Pradesh
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Bus Driver & Conductor

Address:New Delhi, Delhi

Dear Sir, I was coming from Shirdi to Manmad ( Maharashtra) on dated 29/03/2015 through Bus name Pune -Nandurbar ( Bus No-: MH-20BL, 1953). During travelling i observed that bus fare from Shirdi to Manmad is Rs.63/- only & as i have not rupees change i have given Rs.500 /- to bus conductor, bus conductor replied that i have no change & i will give you once your detination is come . However, after reaching one Village named as Yeola,...
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S
surendra jagannath mane
from Chennai, Tamil Nadu
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BELAPUR-IGPL-ST Bus Going Early Before Its Time 8:40am

I m a regular Passenger From BelapurTo IGPLl, And i am Working in Taloja M.I.D.C Daily Bus Go Before 8:40am& I come at 8:38am But The bus Driver Could'nt Stop the bus at that place When there are 2-3 passenger is weaiting for the bus including me because of this i cant reach the office at right time, And this Think is Happen twice or Three time with me at the same bus And same Driver because of this my Office boss given me Late mark...
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R
RAVINDRA22
from Karad, Maharashtra
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ASHIYAD PUNE SOLAPUR 8PM, ST NO 7980

Address:Pune, Maharashtra

ST bus conductor have NO value about the people travelling in ST, although there behavior is also very arrogant, gives always invalid reasons to not to stop at legal stops My father have some physical problem and i wanted to go fast at home, i also told the bus conductor OF ASHIYAD PUNE SOLAPUR 8PM, ST NO 7980 and driver about the situation but he neglected and having stop at SAGAR DHABA ON PUNE SOLAPUR ROAD NEAR CHOUFULA AND MY STOP WAS...
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B
baviskarlalit
from Mumbai, Maharashtra
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bus conductor not returned remaining amount

Address:Pune, Maharashtra

Dear sir, . Complaint of : Mr R.M.Patil (mstrc bus conductor chopda depot) I was travelling from chopda to pune by msrtc night express bus on dated 15.03.2015. For ticket i was given Rs.600 /- to bus conductor mr. R.M.Patil (his no. is 19116 from chopda depot). He has given me ticket of Rs.529/- & not returning remaing amount due to unavailability of change money. So i request him give me remaining amount later as i m travelling...
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P
pvdhum
from Ambala, Haryana
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refund of tickit

Address:Latur, Maharashtra

Dear sir, i am pravin i have booked tickit of msrtc from pune to latur.During payment i got a massage "sorry anable to process your payment at the same time i got massage from sbi that transation is completed.There is loss of 370 rupees what shoud i do now?...
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P
prekshita
from Pune, Maharashtra
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Bus didn't arrived @Wakad.Want my money back!

Address:Pune, Maharashtra

Hi, I had booked a ticket from msrtc site for 5th March 2015.The bus was from Swargate-Thane @15:45. The boarding point for the bus was Wakad and the time to arrive the bus at Wakad was 16:07.I was waiting for the bus till 19:30 but the bus failed to arrive at Wakad.I called several times on the given number to Swargate so that they can help me up but he told me that I dont know.Is this the way to talk to a customer? and how can a bus...
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D
durgeshpatil1990
from Mumbai, Maharashtra
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worst service by MSRTC

Address:Pune, Maharashtra

Today ( 05.03.15) at 10pm I left from Pune, shivaji nagar to Nashik with semi luxury bus. That bus got some problem at Sangamner at 3.00am. After that another bus is not arranged by MSRTC. All employees of MSRTC available there send all passengers by buses which are alredy full. All the passengers of our bus has travelled standing from sangamner to Nasik. We all have done online prior bookings and paid RS 318. How MSRTC can send reservation...
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A
atul dattatray thorat
from Akola, Maharashtra
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ST BUS no. MH.14.BT.4081

Address:Solapur, Maharashtra

I am weekly up down pune to tenbhurni and tembhurni to bhosepati. and from tembhurni i traveling in nashik-pandharpur, a.nagar-pandharpur, malegaon-pandharpur etc. and from tembhurni i take ticket pandharpur and land at BHOSEPATI. All bus support and help us i satisfied wits ST. But, today i am traveling with st and i waiting ST bus on tembhurni st stand. and at 17.20 pm there come ST NASIK-PANDHARPUR ST BUS no. MH.14.BT.4081. this...
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U
udaygfulambrikar
from Ahmadnagar, Maharashtra
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Non receipt of refund for unused bus ticket.

Address:Pune, Maharashtra

Sir, This is to inform you that, on[protected], I have booked one Asiad Bus ticket No. 19850717 for seat No. 35 & 36 for Shivajinagar To Belgaum bus of 11.00 p.m.from Swargate to Belgaum on[protected]. But due to some unavoidable circumstances, it was not possible for me to perform the journey on that day. Also. the condition of the bus ticket was not so good as it was spoiled and damaged. The cost of the bus ticket was Rs. 940/- only...
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