Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

मी आज दोन वेळा एम एस सी आर टी मधून तिकीट बुकिंग केले. परंतु तिकीट निघाली नाही आणि पैसे डेबिट झाले. त्यासाठी मी कस्टमर केअरला कॉल करत आहे परंतु तिकडून काहीही रिस्पॉन्स मिळत नाही आहे. हे असे केल्यास एसटी तोट्यातच जाणार आहे.

On 27.03.2023 I have booked the tickey for Pandharpur to Goa but payment was deducted, ticket not booked.Msrtc generated only response number they had not creadited the amount which was deducted.

My MSRTC user id is: aparnabhosle
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
SOLAPUR to BANGALORE
Date of Journey : 09/04/2023
Date of Booking: 07/04/2023 20:46:40
Boarding from: SOLAPUR
Alighting to: BANGALORE MAGISTIC BUS STAND
Seat number :31

I have completed payment Rs. 860 using Paytm. I have attached the screenshot for your reference.
I have done from Atom payment gateway.

After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please send my ticket details as soon as possible. Or refund it to me immediately please.
Thank you

Dear Sir/Madam,
My name is Swapnil Prabhakar Chogale. I booked a ticket of msrtc bus for devrukh to borivali sukurwadi dated[protected], for some reason i canceled this ticket on[protected] but i didn't get my refund amount 1362 Rs after deducting cancellation charge 168 Rs cancellation voucher no. 46171825.I request you to refund my amount as soon as possible.

Im regularly travel by nashik boisar bus but bus no 2060 driver no 24825 conductor no16883 he say that ganpat bari is not the stop .but conductor already give me ticket from nashik to ganpat bari 25 rs after that driver arrogantly talk with me and says dont seat in my bus next time he ask me for my ticket also and throwing it this is not good he has no right to take my ticket and throw it so please kindly do as per your rules and inform me nasik boisar bus has stop to ganpatbari yes or no thank

I tried to book 2 tickets from Borivali Nancy Colony stop, Mumbai to Shringartali stop, Chiplun on 7th March, 2023. I filled in all the details and also made the payment. The money got debited from my account and all of a sudden I was redirected to the Homepage of the msrtc site. I tried to check the ticket in the 'My Tickets' section but I could not find the ticket.

I am following up with the helpdesk since 20 days but now the support team has stopped replying to my mails. It's more than 10-15 working days still I have not got my refund. This is defective service.

Sir,
Today i was booking st bus ticket, Rs. 2550 was debited from my account, but ticket did't generated. Kindly refund my money.

I had book bus ticket using MSRTC mobile aap .Atom Payment option are there so i select it amount was debited from account but i did not give any confirmation from your site so i was booked ticket to another way so i want to refund my payment .

Transtiction Details is provide below -

ransaction Date & Time [protected]T16:20:59
Merchant Transaction Reference No. [protected]
Atom Transaction Reference No. [protected]
Payment Mode UP
Bank Name ICICI Bank
Amount 345.00
Customer Name JKL PQR
Customer Email Id [protected]@gmail.com
Transaction Status Success
Status Desc APPROVED OR COMPLETED SUCCESSFULLY

My name is Vaishali Virkar and I had been traveling by Shiv shahi bus from Satara depo towards Mumbai on 29/3/23.
Bus stared late by 30 mins instead of 11.30am and took 2 hrs to reach Pargaon khandala depo saying that some minor problem with engine.
Then driver declared bus won't be going to mumbai now as it can't be taken on road.So if they knew from Satara depo itself that bus is not in travelling conditions, why get it on road and risk lives of all 43 passengers? Waste of our time and money at the cost of lossing lives! Don't they have responsibility towards passengers?When did state govt parivahan dept start behaving with responsibility and maintaining their buses?Instead I landed paying extra money to taxi and then to other bus from salad to reach mumbai.

Yogesh Mule
from Mumbai, Maharashtra
Mar 28, 2023
My MSRTC user id is: yogesh.mule
I have booked an MSRTC ticket from the official MSRTC website on 18th Mar 2023 & 24th Mar 2023


1st Bus booking details are as follows:
Kokan Bhavan to Nimgaon Sava, Belha
Date of Journey : 19/03/2023
Date of Booking: 18/03/2023
Boarding from: Kokan Bhavan
Alighting to: Nimgaon Sava
Paytm Transaction ID :- [protected]
Transaction Amount :- 386.73/-

2nd Bus booking details are as follows:
Nerul to Kanhur Pathar, Parner
Date of Journey : 24/03/2023
Date of Booking: 24/03/2023
Boarding from: Nerul
Alighting to: Kanhur Pathar
Paytm Transaction ID :-[protected]
Transaction Amount :- 335.84/-

I have completed above payments using Paytm App. I have attached is screenshot for your reference.
After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please refund it to me immediately please.
Thank you

Please provide Bus ticket against PNR 46329527

My email ID is kaustubh.[protected]@dahuatech.com

Only Invoice Received on mail, Bus ticket mail not received.

Kindly do the needful.

Thanks

लातूर राणी अकुलगा बस नंबर MH 14. 1497 ही बस बाभळगाव येथे थांब्यावर थांबली नाही

Refund for online cancellation tickets before 15 days cancelled voucher nos are 46180700 and 46156594

My MSRTC user id is: siddheshs300
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
Islampur to Mumbai Central
Date of Journey: 25/03/2023
Date of Booking:24/03/2023.
Boarding from: Satara
Alighting to: Mumbai Central
Seat number:17, 18

I have completed the payment of Rs.600.00 using Paytm. I have attached is a screenshot for your reference.

After payment, the website is directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please refund it to me immediately, please.
Thank you

My MSRTC user id is: siddheshs300
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
Islampur to Mumbai Central
Date of Journey: 25/03/2023
Date of Booking:24/03/2023.
Boarding from: Satara
Alighting to: Mumbai Central
Seat number:17, 18

I have completed the payment of Rs.600.00 using Paytm. I have attached is a screenshot for your reference.

After payment, the website is directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please send my ticket details as soon as possible. Or refund it to me immediately, please.
Thank you

Today I have traveled from nashik to kasara by MSRTC bus no MH 14 BT 5004 at 6.15 am. Conductor of bus took rs 145 from me whereas the fair from nashik to kasara for female passenger is only rs 70. Conductor took rs 70 from some of other female passengers but charged me more. It is also to mention that bus reached late at kasara due to which local train from kasar to csmt missed

My MSRTC user id is: sankshedge
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
BORIVALI NANCY COLONY to SAKHARPA, Ratnagiri
Date of Journey : 31/03/2023, Bus Timing - 20:30 PM
Date of Booking:[protected], time 2:50 PM.
Boarding from: BORIVALI NANCY COLONY
Alighting to: SAKHARPA
Seat number :16, 15

I have completed payment Rs. 812.25 using NetBanking. I have attached is screenshot for your reference.
I have done from Atom payment gateway.

After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please send my ticket details as soon as possible. Or refund it to me immediately please.
Thank you

My MSRTC user id is: sankshedge
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
BORIVALI NANCY COLONY to SAKHARPA, Ratnagiri
Date of Journey : 31/03/2023
Date of Booking:[protected], 2:50 PM.
Boarding from: BORIVALI NANCY COLONY
Alighting to: SAKHARPA
Seat number :16, 15

I have completed payment Rs.812.25 using NetBanking. I have attached is screenshot for your reference.
I have done from Atom payment gateway.

After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please send my ticket details as soon as possible. Or refund it to me immediately please.
Thank you

Bus no.MH40Y5140
They told us that bus not stop at gurukunj mozari but the bus has stop mozari and bus type is local,
Bus name is akot-nagpur
The has already mozari departed people and they can say us that bus not stop at that depo

My earlier complaint I have not given to me a follow back

We are waiting bus past 45 min and that time they told us that ..

Plz... Take some descision

Hi,
My MSRTC userid is: yadnyesh1
I have booked MSRTC ticket from official MSRTC website.

Bus booking details are as follows:
Guhagar to Pune
Date of Journey : 26/03/2023
Boarding from: Shringar Tali (Guhagar)
Alighting to: Katraj
Seat number :7, 8, 9, 10
Amount = 1210.68

I have completed payment using NetBankingoption: