Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Sir,
Today i was booking st bus ticket, Rs. 2550 was debited from my account, but ticket did't generated. Kindly refund my money.

I had book bus ticket using MSRTC mobile aap .Atom Payment option are there so i select it amount was debited from account but i did not give any confirmation from your site so i was booked ticket to another way so i want to refund my payment .

Transtiction Details is provide below -

ransaction Date & Time [protected]T16:20:59
Merchant Transaction Reference No. [protected]
Atom Transaction Reference No. [protected]
Payment Mode UP
Bank Name ICICI Bank
Amount 345.00
Customer Name JKL PQR
Customer Email Id [protected]@gmail.com
Transaction Status Success
Status Desc APPROVED OR COMPLETED SUCCESSFULLY

My name is Vaishali Virkar and I had been traveling by Shiv shahi bus from Satara depo towards Mumbai on 29/3/23.
Bus stared late by 30 mins instead of 11.30am and took 2 hrs to reach Pargaon khandala depo saying that some minor problem with engine.
Then driver declared bus won't be going to mumbai now as it can't be taken on road.So if they knew from Satara depo itself that bus is not in travelling conditions, why get it on road and risk lives of all 43 passengers? Waste of our time and money at the cost of lossing lives! Don't they have responsibility towards passengers?When did state govt parivahan dept start behaving with responsibility and maintaining their buses?Instead I landed paying extra money to taxi and then to other bus from salad to reach mumbai.

Yogesh Mule
from Mumbai, Maharashtra
Mar 28, 2023
My MSRTC user id is: yogesh.mule
I have booked an MSRTC ticket from the official MSRTC website on 18th Mar 2023 & 24th Mar 2023


1st Bus booking details are as follows:
Kokan Bhavan to Nimgaon Sava, Belha
Date of Journey : 19/03/2023
Date of Booking: 18/03/2023
Boarding from: Kokan Bhavan
Alighting to: Nimgaon Sava
Paytm Transaction ID :- [protected]
Transaction Amount :- 386.73/-

2nd Bus booking details are as follows:
Nerul to Kanhur Pathar, Parner
Date of Journey : 24/03/2023
Date of Booking: 24/03/2023
Boarding from: Nerul
Alighting to: Kanhur Pathar
Paytm Transaction ID :-[protected]
Transaction Amount :- 335.84/-

I have completed above payments using Paytm App. I have attached is screenshot for your reference.
After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please refund it to me immediately please.
Thank you

Please provide Bus ticket against PNR 46329527

My email ID is kaustubh.[protected]@dahuatech.com

Only Invoice Received on mail, Bus ticket mail not received.

Kindly do the needful.

Thanks

लातूर राणी अकुलगा बस नंबर MH 14. 1497 ही बस बाभळगाव येथे थांब्यावर थांबली नाही

Refund for online cancellation tickets before 15 days cancelled voucher nos are 46180700 and 46156594

My MSRTC user id is: siddheshs300
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
Islampur to Mumbai Central
Date of Journey: 25/03/2023
Date of Booking:24/03/2023.
Boarding from: Satara
Alighting to: Mumbai Central
Seat number:17, 18

I have completed the payment of Rs.600.00 using Paytm. I have attached is a screenshot for your reference.

After payment, the website is directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please refund it to me immediately, please.
Thank you

My MSRTC user id is: siddheshs300
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
Islampur to Mumbai Central
Date of Journey: 25/03/2023
Date of Booking:24/03/2023.
Boarding from: Satara
Alighting to: Mumbai Central
Seat number:17, 18

I have completed the payment of Rs.600.00 using Paytm. I have attached is a screenshot for your reference.

After payment, the website is directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please send my ticket details as soon as possible. Or refund it to me immediately, please.
Thank you

Today I have traveled from nashik to kasara by MSRTC bus no MH 14 BT 5004 at 6.15 am. Conductor of bus took rs 145 from me whereas the fair from nashik to kasara for female passenger is only rs 70. Conductor took rs 70 from some of other female passengers but charged me more. It is also to mention that bus reached late at kasara due to which local train from kasar to csmt missed

My MSRTC user id is: sankshedge
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
BORIVALI NANCY COLONY to SAKHARPA, Ratnagiri
Date of Journey : 31/03/2023, Bus Timing - 20:30 PM
Date of Booking:[protected], time 2:50 PM.
Boarding from: BORIVALI NANCY COLONY
Alighting to: SAKHARPA
Seat number :16, 15

I have completed payment Rs. 812.25 using NetBanking. I have attached is screenshot for your reference.
I have done from Atom payment gateway.

After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please send my ticket details as soon as possible. Or refund it to me immediately please.
Thank you

My MSRTC user id is: sankshedge
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
BORIVALI NANCY COLONY to SAKHARPA, Ratnagiri
Date of Journey : 31/03/2023
Date of Booking:[protected], 2:50 PM.
Boarding from: BORIVALI NANCY COLONY
Alighting to: SAKHARPA
Seat number :16, 15

I have completed payment Rs.812.25 using NetBanking. I have attached is screenshot for your reference.
I have done from Atom payment gateway.

After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please send my ticket details as soon as possible. Or refund it to me immediately please.
Thank you

Bus no.MH40Y5140
They told us that bus not stop at gurukunj mozari but the bus has stop mozari and bus type is local,
Bus name is akot-nagpur
The has already mozari departed people and they can say us that bus not stop at that depo

My earlier complaint I have not given to me a follow back

We are waiting bus past 45 min and that time they told us that ..

Plz... Take some descision

Hi,
My MSRTC userid is: yadnyesh1
I have booked MSRTC ticket from official MSRTC website.

Bus booking details are as follows:
Guhagar to Pune
Date of Journey : 26/03/2023
Boarding from: Shringar Tali (Guhagar)
Alighting to: Katraj
Seat number :7, 8, 9, 10
Amount = 1210.68

I have completed payment using NetBankingoption:

On[protected] the msrtc bus which should arrive at 8:30 pm was not arrived and the other msrtc drivers their said the bus cancelled we waited for 10 pm that night even bus didn't came nd we went through other bus as it was late, so as the bus cancelled we went to msrtc counter at vita depot for ticket money nd submitted the ticket their they enquired with atpadi depot and informed us that the bus was arrived on time but it wasn't as we waited for nearly 2 hours and they refused to give the ticket money

User id - Vaibhavk555

Journey - ICH to PUN

Date 20/03/2023

Payment was successful but the Ticket was not generated.

Hi Team,

I was booking ticket in MSRTC portal, my 1st transaction was done, money debited but ticket not generated. so i was tried from mobile App of MSRTC again same issue that money debited but ticket not generated. I have received 1st transaction refund amount which i have done from billdesk payment gateway but i have not received refund of 2nd transaction which is done from Paytm gateway.

Regards,
Shrikant Tawari

Hi,
My MSRTC userid is: keshav19
I have booked MSRTC ticket from official MSRTC website.

Bus booking details are as follows:
Borivali Nancy Colony to Ajara
Date of Journey : 10/03/2023
Boarding from: Borivali Nancy colony
Alighting to: Satara
Seat number :20

I have completed payment using Paytm option:
Transaction ID :[protected]

After payment website directly got redirected to home page instead of showing ticket details. I have not received ticket on mobile number as well as email id. Please send my ticket details as soon as possible. Or refund it to me imideately please
Thank you

I have booked bus for 12.46 pm from pune.
After waiting for 2 hrs there is no sign for bus or any tracking update.
Highly disappointed and lowest quality service provided by shivshahi bus support.

I want my ticket refund.

This is 4th of March 6.30am bus swargate to Alibaug. conductor said whole bus is full by reservation but I will adjust your seat just give me 100 rs extra.we were seating on jeshtha nagrik seat which was not reserved.
We refused to give extra money.
At nigadi 2 old ladies came and he offered our seat to them which was ok to us as they were older so we gave our seat no. 7 and 8.
The question is if we would have given the extra money to conductor how he is going to adjust our seats?
The bus was really full or not?
At start only he should tell which seat is full and which is not