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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 20

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D
deepaksatam
Nov 15, 2022
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Money deducted but ticket are not booked

Address:Mahatma Phule Nagar No.2 P.L Lokhande Marg ,Chembur, Mumbai -89

I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
Bus: Ordinary Express, Shrivardhan to mumbai central via mhasala
Time of Departure: 05:00
Date of Booking: 07/11/2022
Date of Journey : 08/11/2022
Boarding from: Shrivardhan
Alighting to: Maitri Park
Seat number: 16

I have completed payment using Gpay upi :
UPI...
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Address:A108, Windsor County,Dattnagar-Ambegao Rd, Ambegaon BK

Phaltan swargte depo bus not stop at kalaj although there is stop mention in tickets...
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P
Prashant@905480
Nov 12, 2022
Nov 15, 2022
This thread was updated on Nov 15, 2022
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Ticket not generated after payment

My MSRTC user id is: Kuwarpk789
I have booked an MSRTC ticket from the official MSRTC website.
Bus booking details are as follows:
Bus: Shahada to Vapi (guj)
Date of Journey: 29/10/2022
Date of Booking: 29/10/2022
I have completed payment using Phonepe:

After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket...
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S
Spawar2
from Amravati, Maharashtra
Nov 7, 2022
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Canceled ticket Refund not amount receive yet

Hi Team,

Canceled ticket Refund amount not receive yet, please check and confirm regarding return status.

Cancellation voucher 44997552
Date of cancellation[protected].
Ticket number[protected]

Route - Sangavi stand to Amravati via khamgaon

Bus type- Sleeperseaterordinary
Total fare- 1180

Please look into it.

Thank you...
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1. I submit that on dated 27.10.2022, I have visited to Pune railway station bus stand for traveling to Mumbai.

2. I submit that I had approached to ticket window of SHIVNERI bus counter for 4 ticket and each ticket was costing Rs. 515/- which is totaling to Rs. 2, 060/-

3. On request of ticketing Clark for payment, I have given my Debit card of Bank of Baroba and she had swiped the same towards payment, thereafter...
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M
mandarbore
from boisar, Maharashtra
Nov 3, 2022
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Bus madhe laksh dene babat

Address:at post boisar tal dist palghar 401501

Sadar bus no MH20 Bl 2977
date=[protected]
aaj sakali 7.30 vajta gondavle boisar hya bus madhe pravas karat hoto ..pravas karaltana mala ek disun aale ki jya thikani mi baslo hoto seat no 23 24..tya thankani hat thevyala stand hote.. parantu tya stand la rubber grip nvahte.. tyamule bahutek vela te hatala lagte..mothi ija hovu naye mnun vinanti karto ki pratek bus madhe stand chake karun tyavr rubber grip basvun ghene.. ashi...
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A
as80
from Mumbai, Maharashtra
Nov 1, 2022
Nov 7, 2022
This thread was updated on Nov 7, 2022
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Explicit behavior of bus conductor

Address:Maharashtra

I want to file a complaint against a bus conductor, an incident that occurred with me yesterday, i.e. on 31/10/2022. I was travelling to Alibaug from Thane CBS. The fare amounted to be ₹310, for two passengers. I gave the conductor ₹510 and he returned me ₹200 in denominations of 2 hundred rupee notes. But after a while, he came to me and started arguing that he gave me 3notes of ₹100 by mistake. I said him that he hadn't, but he...
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S
Shradhay bandal
from New Delhi, Delhi
Nov 1, 2022
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Regarding driver misbehaving and fight

Address:St depot Kalyan near kalyan railway station

This happened near kalyan railway station near bus depot at 1 November 2022 9:20 am driver was giving bad words n fighting with me for no reason and snatched my phone when i was taking pictures of him i reached to the msrtc office kalyan but they took no action MH 03 CU 7946...
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R
rajchougule
from Powai, Maharashtra
Nov 1, 2022
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Bus Time Table

Address:AP Aurnal Tal Gadhinglaj Dist Kolhapur

I travel to office daily from Gadhinglaj-Ajra bus leaving at 9.00 am but the Gadhinglaj-Ajra bus leaving at 9.00 am never arrives on time so I am not able to reach office on time due to which I get late mark. After complaining about this to the depot manager, nothing has changed.
Like I was inconvenienced, my fellow travelers are suffering from this.
As per my overall experience Gadhinglaj Depot and Ajra Depot are not paying...
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A
Akash jethe
from Mumbai, Maharashtra
Oct 31, 2022
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Online ticket refund MSRTC

Address:Mumbai Maharashtra

Good evening sir
My self akash jethe i booked online ticket beed to Mumbai on 29/10/2022
From MSRTC website payment was done Rs 920 payment message received Atom Transaction Reference No. for this payment is [protected]
But ticket was not booked I have to pay again for travel
I have suffered very stressful situations
I didn't received refund of my paid amount
I want refund of my paid amount Rs...
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P
purviladdha
from Nashik, Maharashtra
Oct 30, 2022
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Bus Failure Halfway

Hi, My name is Purvi, I am a student and an intern. I was travelling from Nashik to Pune.Booked my ticket online for the 2:40pm bus which was supposed to reach by 8:00pm.Bus number MH OS EM 1296The bus failed on the way at 4:30.The replacement bus was going to reach at 6:30 which means I would have reached by 1:00-2:00 am at night.As a solo female traveller its extremely unsafe and I had to find a return bus on highway back to nasik.This...
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S
shahabhishek89
from Hyderabad, Telangana
Oct 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not Booked after payment success

I tried to book ticket yesterday 29-Oct for the below details

User Id: shahabhi
Bus booking Details:
Date - 30-Oct-2022
Bus: Pune-Kopargaon 2PM shivshahi
Seat: 11, 12

The amount was deducted from my AXIS Bank Credit card but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appear.

Also the ticket is not available in My...
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R
rajan4118
from Mumbai, Maharashtra
Oct 30, 2022
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Pending Refund for cancelled booking

Address:MSRTC, Swargate ST stand, Pune

My MSRTC registered Mobile number is [protected]
Email ID is rajan.[protected]@gmail.com

It has been more than six months now and I have not received a refund yet for the failed transaction.

Please assist.

ticket booking at:
[protected]:31:54.0 FAILED...
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P
patilv930
from Pune, Maharashtra
Oct 29, 2022
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Unable to cancel or reschedule date of travel

Address:Sangli

Hi,

I was booked a ticket on 30th oct 2022 from Sangli to Pune. I tried to cancel my ticket multiple times before 2 days, due to medical emergency. It is not allowing me to cancellation or rescheduling. I respect the policy the red bus has on cancellation charges, atleast deduct the charges and send me the remaining amount. It is disappointing that few are able to cancel for few it depends on the operator policy. Please help...
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A
Amarjeet3088
from Pune, Maharashtra
Oct 27, 2022
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Payment done but ticket not booked

Hi,

My MSRTC user id is: Amarjeet88
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
Bus: sleeper seater, Chinchwad to Khed
Time of Departure: 20:30
Date of Journey : 28/10/2022
Date of Booking: 27/10/2022
Boarding from: Chinchwad, PCMC
Alighting to: Khed
Seat number :21, 22

I have completed...
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S
Shubham Udata
Oct 27, 2022
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Misleading bus board

Address:8/b Siddheshwar Nagar, Solapur

Hi Team,

I and my family were traveling to Hyderabad from Solapur, We sat in the bus when bus arrived from Pune and bus plate was written Pune to Hyderabad via Solapur.

Once bus was full and when bus went outside solapur city, Then conductor came for the Ticket and then he mentioned this bus is not going to Hyderabad and It's last stop is Omerga.

Reason he mentioned was Driver and Conductor's...
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A
Akshay Alkunte
Oct 27, 2022
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Payment Done but ticket is not received

Hi,

My MSRTC user id is: rohan17rp
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
Bus: General, Devruk to swaraget
Time of Departure: 08:15
Date of Journey : 29/10/2022
Date of Booking: 27/10/2022
Boarding from: Swaraget, Pune
Alighting to: Devrukh
Seat number :32

I have completed payment...
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G
Gajanan0007
Oct 26, 2022
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My refund

Address:Sukhdev Mhatre nivas 02motagaon Dombivali west 421202

Gajanan waghmare
I was booking my ticket but it didn't worked but my money was transferred through upi. It was on 26/01/2022 time 9.04 I didn't received any email or sms from msrtc . Please get my refund back...
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J
jaggadaku1214
from Satara, Maharashtra
Oct 26, 2022
Oct 26, 2022
This thread was updated on Oct 26, 2022
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Booking failed, money debited from my account, need refund

Address:Satara

I tried to book my bus tickets, but it was unsuccessful because booking time was over by the time I completed my transaction, and the money is debited frm my account. As the ticket is not booked I want my refund for the same.

Date and time :- 25 Oct 2022 11.30 PM

Reference msg: You've spent Rs.599.46 On HDFC Bank CREDIT Card xx2130 At MSRTC On[protected]:23:30:30 Avl bal: Rs.[protected] Curr O/s: Rs.[protected]...
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Rashmin Kesarker
from Pune, Maharashtra
Oct 26, 2022
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Money debited but ticket not received

Date of journey 26th October 2022
Swargate to Murud
Swargate to Revdanda paid Rs. 370 but ticket details not received on sms or email.

Please refund my money immediately or confirm the ticket to me.
Attached payment receipt...
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