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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 23

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S
Sankalp Parab
Jul 31, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted yet ticket not received

Hi,
My MSRTC userid is: sahadeoparab.
I have booked MSRTC ticket from official MSRTC website.

Bus booking details are as follows:
Borivali Nancy Colony to Sandoshi
Date of Journey : 06/08/2022
Boarding from: Gundavali
Alighting to: Pachad
Seat number :9, 10

I have completed payment using UPI option:
Transaction ID :[protected]

After payment...
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H
hpatil99
Jul 31, 2022
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Regarding online reservation Deduction

I tried to book ticket on 30 July at around 10.30 PM with following details

login ID: Guest user( [protected]@gmail.com
From Dhule
To Panvel
Bus Timimg : 31 July 8.00 AM
.
Seat: 16

The amount was deducted from my HDFC Bank Account but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appear....
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V
veera67
from Mumbai, Maharashtra
Jul 23, 2022
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MSRTC Ticket Refund

Address:Kharghar

Ticket number 43911800
Date of Journey 09th July, 2022
Parel - Pandharpur
Boarding Kharghar @ 11 pm
Seat no 22
My above ticket was cancelled as per MEMO with conductor by MSRTC and i was not allowed to board in the bus at Kharghar.

Money already credited to MSRTC Rs 530.81 vide transaction ID[protected]

Please refund my amount RS 530.81...
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A
ameya0522
Jul 20, 2022
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Ticket booked but bus never arrived on Stop

I have booked a ticket for Shivneri bus on 16/07/2022 from Pune to Thane. The ticket was confirmed but bus never arrived even though I have waited for around 1hr.
When I checked with person on bus stop he said there is no bus in yard for Thane and there won’t be any. Due to this I had to travel by Cab.

So I need refund for the same as ticket was confirmed but bus never came....
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K
Kanishka Bokephode
Jul 19, 2022
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Excess fare of nath jal water bottle

Address:Central Bus Stand, Solapur.

ST froot stall at Solapur Central Bus stand charged me Rs. 20/- for 1 Litre Nath Jal water bottle of MRP Rs. 15/- please take necessary action about such vendors on Solapur Central Bus Stand....
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S
Swastika2101
Jul 17, 2022
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AC Shivshahi Bus from Swargate to Boisar didn't arrive

We had booked an AC Shivshahi Bus from Swargate, Pune to Boisar. The arrival time of bus was 11:30AM on 16th July 2022. It didn\'t arrive and we were asked to board the non AC general bus to Boisar and we\'re also delayed by about 5hours. We want the refund of our AC bus ticket....
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My amount was deducted as per this transaction id but ticket was not booked.
Hence I need refund of same.

Transaction id:- T2207171042528838696639...
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Dear msrtc team,
I am Kishor Jadhav writing to you asking for a refund of an amount deducted while doing a transaction on msrtc website on 07.06.2022.
Below is the detail
1. While booking a ticket for 3 passengers, I entered all the detail and go redirected to the page of Phone Pay UPI. I entered my details and payment done of 1055 rupees. But the ticket was not generated.
Bus detail - Pune Railway Station to...
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A
ameya0522
Jul 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from bank but ticket was not booked

I tried to book ticket today, 13th July, 2022 at around 11.35 AM with following details

login ID: Ameya0523
From Pune
To Mulund
Bus: AC Shivneri
Seat: 4

The amount was deducted from my HDFC Bank Account but the ticket was not booked as the page refreshed after payment and took me back to booking page.

Also the ticket was not available in My Tickets when I checked it...
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S
Salimdace
from Neral, Maharashtra
Jul 11, 2022
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Refund for bus ticket

I was travelling from Alephata to Bhosari on 11/07/2022.Conductor took Rs 230, but bus got punctured at Narayangaon and they dropped us there and not updated status even after 30-40mins. So we started commuting through shivshahi bus we paid again 290 rps from Narayangaon to Bhosari. So kindly refund our money of 1st bus from Narayangaon to Bhosari....
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V
Vip@2611
from Mumbai, Maharashtra
Jul 8, 2022
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Refund balance

Address:mumbai

My ticket has been not confirmed and there is a balance cut in my account
so please refund my balance ...

merchant transaction ref .[protected]
atom transaction ref. [protected]...
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P
Pranali d
from Nagpur, Maharashtra
Jul 8, 2022
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Rain water clogging in jaital

Address:Near nirmiti heights jaitala nagpur

In jaitala near nirmiti heights water get clogged every time with rain water and other end of road is blocked by the personal construction material...We are facing difficulty reaching home. Neither vehicle nor walking....
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B
believersasif
from Pune, Maharashtra
Jun 27, 2022
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Alert, a Killer machine on Road

Address:C703, UNITY PARK, KONDHWA, PUNE

Alert, a Killer machine on Road, And that is the MSRTC bus No: MH06 S8929.

I have seen that horror today 27/06/2022. between 11 AM - 11:15 AM while going towards SWARGATE from NANA PETH.

The driver has no ethics of cutting lines. I just want to ask you MSRTC is you started hiring F1 pilates for the ST bus or what?

If not then please limit this kind of driver and don't let a common man's life in...
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A
ameya0522
Jun 25, 2022
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Money debited but ticket was not booked

I tried to book ticket today, 25th June, 2022 at around 5.45 PM with following details

login ID: Ameya0523
From Pune
To Mulund
Bus: AC Shivneri
Seat: 25 26

The amount was deducted from my SBI Bank Account but the ticket was not booked as the page was unresponsive on payment step and nothing happened after that.

Also the ticket was not available in My Tickets when I...
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N
Nikhil Thakurdesai
from Pune, Maharashtra
Jun 16, 2022
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Heavy traffic inside Pune City

Address:Sinhagad road Pune

I Stay at Vadgaon Bk, Sinhagad road on Mumbai Banglore highway. All the day and night, heavy traffic is there causing traffic jams and air and noise pollution. They use pressure horns of different types and big trailors make huge noise while passing through joints on singad road and Warje bridge disturbs sleep in the night.
This continuous traffic is disturbing whole life and causing serious health issues.
Looking forward...
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V
vijaymali007
from Pune Metropolitan Area, Maharashtra
Jun 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction done but ticket not booked

Website:public.msrtcors.com/ticket_booking/index.php

Dear msrtc team,
I am Vijay Mali writing to you asking for a refund of an amount deducted while doing a transaction on msrtc website on 11.06.2022.
Below is the detail
1. While booking a ticket for 1 passenger, I entered all the detail and go redirected to the page of Phone Pay UPI. I entered my details and payment done of 570 rupees. But the ticket was not generated.
Bus detail - Nijampur-Sakri-Dhule to New Shivaji...
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G
GirishL
Jun 11, 2022
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Refund of Ticket booking

Name of the person : Girish Suresh Limaye

I have booked on line reservation from Lasalgaon (boarding at Niphad) to Pune (Swargate) for 3 family members journey on 08/11/2021
1. Girish Limaye --- Age 54
2. Harshada Limaye -- Age 47
3. Gandhali Limaye --- Age 24

I have paid Rs. 1065/- for reservation cum ticket booking purpose. (Booking ID NU[protected] & PNR C6V2X2UU. However, at the time...
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R
raajgawade
from Pune, Maharashtra
Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket cancellation refund

Address:Pune

Dear Sir,

I had booked a ticket no[protected] of Sawantwadi to Nigdi MSRTC Shivshahi bus on 30.05.22 but due to some emergency I had cancelled the ticket on same date Cancellation voucher no[protected].
I had also visited Pune central bus stand for the refund process & they told me that I had got the cancellation voucher so my money will refund directly to my A/C within 72 hrs. but still refund amount not credited to my...
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C
Chai1487
Jun 1, 2022
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Card Swipe Machine Not Available At Toll Plaza

Address:Pune Banglore Highway at Taswade Toll Plaza

I was travelling towards Kolhapur from Pune on dated 31/05/2022 at about 6pm I reached at Taswade Toll plaza.
My Fastag was not working, So I will tell them please enter the vehicle no MH14GY6848 and cut the toll amount Rs 80/-.

But toll employees & your toll manager told me, When your Fastag not scan you must be paid Rs 160/-.
When I told them swipe my card for Rs 160/- they told swipe machine not available here.br...
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Have a shivshahi bus booking from nanded to solapur, date 31/05/2022.time 12..pm. I have done booking online and my pnr. No.43999815/593855/[protected]
Till. 2.20 pm the bus has not came. No one isbgiving the answer and i m suffering too much, i have a booking ahead. I got so much trouble. What i do reply
My another booking from solapur to pune was there, i have done much loss of money band time value...
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