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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
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Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
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411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 25

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K
Khushboo Kurkure
Mar 31, 2022
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Money got debited but ticket has not booked

Website:Msrtc

I booked a ticket through online website of msrtc and paid through their qr code but its showing paid got failed but my money got debited from my account i was traveling from swargate to Pune please check with the issue...
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V
Vishald777
from Pune Metropolitan Area, Maharashtra
Mar 7, 2022
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Payment done but not showing in my profile

Address:Regional transport office moshi Pradhikaran Pune

As per the guidelines give on the regional transport website I followed all after all the payment page came I said I will pay using QR so they showed me QR on different pages so so I followed it and after I made the payment I can to the original page there was no change and afterwards the page got close. I need my payment of ₹ 151.
This is the transaction number -
T2203070928417388768714...
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S
Sunisha Bachhav
from Nashik, Maharashtra
Feb 24, 2022
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Regarding washroom facility

Address:Mahamarg, nashik

The free washroom at mahamarg bus stand was kept locked and there was a paid facility. Why should sanitation at public spaces be kept paid. Faced lot of trouble. Need you to look into it...
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A
Ankitagrawal1101
from Thane, Maharashtra
Feb 21, 2022
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Given extra ticker of lages

Hi.
I am traveling from Thane to Kashimira bya bus.
In thane given only one ticket but when traveling on bus ask more money for lages an take full money.and give me another ticket....
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H
Hi Anand
from Roha Ashtami, Maharashtra
Feb 17, 2022
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The rude behaviour of the driver with the patient

Address:Mangaon,Raigad

On 16 Feb 2022, Wednesday, me and my father were travelling from Panvel to Kolad as we do this twice a week because of medical illness of my father. A bus of Mangaon depot, without having conductor in it. This bus runs nonstop Panvel to Mangaon but has some stop within its route. Kolad is one of the stop from this. We often travel through this bus, but on Wednesday the driver declined to give the ticket of Kolad, I requested him and also...
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S
shaibaj88
from mumbai, Maharashtra
Feb 3, 2022
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I am complaining regarding my dl issuance

Respected Sir/Madam,
I did my dl test on the[protected] and my test is successfully completed but it's about 7-8 days are gone but my application status showing same is waiting for approval of dl so i request you to solve this issue as fast as you can do i am attaching my application no and date of birth for your further
action
thankyou,
application no:- [protected]
date of birth:[protected]...
+1 photos
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Psnayak1997
from Pune, Maharashtra
Nov 15, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
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Complaint of Redbus

Address:Hingoli Maharashtra
Website:Redbus

I was the reservation of Hingoli to Pune bus of the 6.00 pm. on 07 Nov 2021 and i was waiting that bus till 07.45 pm at Hingoli bus stand till that time bus was not came .it was got cancelled and I was done online reservation so please Refund my bus fare as it was fault by MSRTC. My ticket no[protected] Trip no - PBNL0001933 transaction id[protected] Name - Prashant Santosh Nayak Please do the needful.

Trip Number : PBNL0001933 Aprrox....
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O
ooli0
from Pune, Maharashtra
Nov 10, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due to MSRTC Strike, Requesting Refund

Address:Sr 52, Lane 15 - Temple top, kondhwa khurd Bhagyoday nagar Pune -48

8th Nov'21 MSRTC Emplyoee called sudden strike and I had to pay 3 times to manage the travel from Hyderabad to Pune

I paid 3525 rs to MSRTC to travel from Hyderabad to Pune on 8th Nov;21

Now when I am requesting a refund they are saying I have to visit nearest office, fill the form and it will take 12--15 days to get the amount back

I tried that as well by visiting the nearest office and found...
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U
ujwal jawalekar
Nov 9, 2021
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Refund of booking amount

Hi,

I have booked bus ticker for Jawala bazzar to Kolhapur journey for 7-Nov-21 but bus did not arrive due to strike so kindly refund my amount.

Ref id : WHDF[protected]...
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Y
yogitanile4
from Pune, Maharashtra
Nov 3, 2021
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Refund of money transaction

Address:Pune

I have booked my msrtc tickets from swargate to osmanabad for 4 passenger . The 1567 rupees Amount was deducted from my bank account but ticket was not booked. But my amount was not reversed.what can I do...
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Address:TechProcess

Dear MSRTC,

I was booking two tickets via MSRTC app for location Sawlaj to Thane, and ticket amount was 1185/- while booking the ticket the amount was deducted from my Account but it showed transaction failed and i was directed to home page. Kindly Initiate my refund process.
User name - KunalDubole

Ref number[protected].

Regards,
Kunal Dubole...
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S
Sandhya Kaimal
Nov 3, 2021
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Shivner driver rash driving caused car damage

Address:Kharghar, Navi Mumbai

Shivneri bus driver of bus no. MH-06-S-9768 on 3 November 2021 afternoon 12:10 pm took first and second lanes while coming down Vashi overbridge which has a curve. As it is a large vehicle, gave it space. However once it moved to second and 3rd lane, and my car came to 1st lane, on the next curve without observing side view mirror, it brushed the side of my car. Thankfully I stopped it otherwise would have completely gone into further damage...
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A
amitdgaikwad2025
from Mumbai, Maharashtra
Nov 2, 2021
Mar 23, 2024
This thread was updated on Mar 23, 2024
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Payment failed money deducted but not refund

Address:104/1,SHAM DONDE CHAWL, ACHARYA NAGAR ROAD,SIDDHARTH COLONY

I tried booking a ticket from MSRTC app. 295 rs got deducted from my bank account, but ticket was not booked. Kindly provide me a refund. Please see attached screenshots for reference

My transaction id - [protected]...
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Address:Rustic paradise,F-301,F-wing,Dehu-Alandi Road ,chikhali pune

Dear Sir/madam
My name is SWAPNIL LAXMIKANT KULKARNI,
I have Booked E-Reservation ticket from Msrtc website.
From PUNE (Vallabh Nagar) to Pathri for Journey date 29/10/2021 time of bus 08.15 pm

27 th October 2021 at 08.38 am.

payment also done and debited of RS.1798.45 from my Icici Bank account,

via ICICI DEBIT CARD option.

But e-ticket not generated and...
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P
Prats3007
from Pune, Maharashtra
Nov 1, 2021
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Msrtc bus booking

I have booked 2 bus tickets with payment of 577 on 1/112021. My money got deducted but I did not the booking confirmation.
Pls help...
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P
PrabhakarT
from Mumbai, Maharashtra
Nov 1, 2021
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Refund of cancelled tickets

Dear Sir, I cancelled my journey ticket no. 43015777 on 03/09/2021, As per MSRTC reservation system my cancellation voucher number is 43010168. even after around 1.5 month from ticket cancellation date i didnt received my refund amount. as per MSRTC i should receive my amount within 7 days after cancellation, the officer Chandrakant NagTilak, kept on calling me almost every week and asked me to visit one cabin to another, despite me being...
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S
Suhas66
Oct 31, 2021
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Ticket not booked

I have booked a ticket today from guest login with id [protected]@gmail.com and initiated a payment for the same.
My ticket fare was deducted via Phonepay but ticket not received

Guest login id : [protected]@gmail.com
Journey date : 01/11/2021
Journey route : Pune to Nagpur...
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S
S a phadtare
from Dombivli, Maharashtra
Oct 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket booking

My tickets is not receive but My amount is deducated in My account i have booked tickets of MSRTC...
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J
Jayeshdeore9979
from Pune, Maharashtra
Oct 30, 2021
Oct 30, 2021
This thread was updated on Oct 30, 2021
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Ticket not booked, money deducted

Address:Pune

— Ticket not Booked/

I tried to book ticket today, 30th Oct 2021 at around 4:30 PM with following details

login ID: as guest wit email id, [protected]@gmail.com, mn [protected]
From pune new shivaji Nagar To Amalner

The amount was deducted from my HDFC Bank Account but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appear.
br...
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Address:Pune

Maharashtra State Road Transport Corporation [Msrtc] — ticket not booked but amount deducted from bank account.
I have logged in as guest and tried to book the ticket, money got deducted from HDFC bank but ticket not booked, i want my refund amount as soon as possible....
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