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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
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411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 26

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Dear msrtc team,

I am Arun Suryawanshi writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 29.10.2021.
Below are the detail.

1. While booking a ticket for 2 passenger and again 1 passanger, i entered all the detail and go redirected on to the page o[censored]PI account. I entered my details and first payment done of 498.71 rupees and second payment done of 954.48...
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U
Uddhav171
from Pune, Maharashtra
Oct 29, 2021
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Regarding Ticket booking

Address:Pune

Tried to book msrtc bus tickets but it showed unsuccessful payment still my money got deducted from account 2 times.
Want refund....
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S
Shubham Gaykwad
Oct 28, 2021
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Phone or refund

Address:Msrtc pune

Msrtc ticket booking is field but pement is debited (phone or)date 27oct2021...
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kulkarni3011
from LATUR, Maharashtra
Oct 26, 2021
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Amount debited but not received any ticket details

Txn. ID : T2110262030223088842937
Txn. Status : Successful
Debited From :
XXXXXXXXX042225
Janata Sahakari Bank
Bank Ref. No. : [protected]
Message : MSRTC Mobile
Dear sir,
I'm complaining against payment debited form my bank account via tech process . 391.84 Rs amount is debited and but the ticket details does not received. So either get my money back or get me the ticket deatails...
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T
Tej2856
Oct 26, 2021
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Transaction Failed, Amount not refunded

Address:Pune
Website:TPSL

I have booked my Bus ticket on MSRTC so transection failed but my Amount was deducted in my account. So I want refund my amount 532/-....
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A
akilbile8367
from Noida, Uttar Pradesh
Oct 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction done but ticket not book

Address:Pune

Dear msrtc team,
I am amol kilbile writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 25.10.2021.
Below are the detail
1. While booking a ticket for 4 passenger, i entered all the detail and go redirected on to the page of hdfc netbanking. I entered my details and payment done of 1689.64 rupees. But ticket not generate.
Bus detail - Chinchwad (pune) to Malkapur (dhad)br...
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I made payment for dapoli to panvel ticket and amount got deducted but ticket booking did not happen...
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A
Amol.kadam190
from Thane, Maharashtra
Oct 22, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
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Ticket not booked but money got debited from my credit card

I tried to book the ticket for Shivshahi bus yesterday i.e. on 21'st October 2021 using my SBI credit card. After making the payment at the end, page got refreshed but I did not see any success or failure message and the amount of 977.27 was also debited from my credit card. I did not see the ticket under my ticket section either.
I want to know the refund process for the same....
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A
Aradhi
from Pune, Maharashtra
Oct 22, 2021
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Amt debit my account but not booked bus ticket

Address:Murdhav

I booked bus ticket through the Msrtc app but my ticket is not confirmed but amt deducted in my account Rs.1286.04 Upi ref Id is[protected]...
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Address:PUNE

JOURNEY DETAILS
Pune Rly Station to Borivali Nancy Colony via Shivaji Chowk Kalwa
Journey Date: 03/11/2021 06:30:00
Boarding Stop: Pune Rly Station (06:30)
Alighting Stop: Borivali Sukurwadi (10:10)
Seat No 15

I have paid a fare of Rs 505.00 by UPI and an amount of Rs. 507.38 has been debited to my bank account:
TRANSACTION DETAILS
UPI/[protected]/ MSRTC Mobile/tpsl goverbr...
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R
rajthakur23
from Mumbai, Maharashtra
Oct 18, 2021
Oct 21, 2021
This thread was updated on Oct 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

msrtc has shut down bus service by giving low passenger availability reason in dangmode (malvan - sindhudurg)

Here I am talking about Dangmode Village in Malvan ( Taluka ), Dist : Sindhudurg .

In Dangmode village, before corona lockdown 6 bus services are working. During corona all bus SERVICES are shut down due to government restrictions. After lockdown restrictions opens, MSRTC has resumed only 3 bus services and remaining 3 bus services are permanently shut down by giving low pessanger availability as a reason.

Now...
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S
Saood Ck
Oct 15, 2021
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I need ticket!

Address:Bhandup(w) Mumbai-78

I booked my ticket through mstrc app, and mstrc credit the amount and i didnt get the ticket, at the time i use to click the botton on sent email to to ticket but i didnt recieve my ticket through mail? So what can i do...
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M
manoj231
Oct 11, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
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Payment complete but ticket not issued

Address:B 201 sai heights nalasopara east

I have done reservation in bus NALASOPARA to PAWARWADI departing on 12 oct 2021 through MSRTC mob app. A sum of rs 477.00 was paid but ticket was not issued....
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V
v3456
from Sangli, Maharashtra
Oct 5, 2021
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About email verification

I have successfully signed in msrtc but email is not received on my email address...
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J
jeetparekh9
from Gondia, Maharashtra
Oct 1, 2021
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Printing of DL in Form 7 ( SMART CARD )

Address:R.T.O Fulchur Peth, Gondia, Maharashtra 441601

I have applied for LMV Driving Licence on dt.[protected]and my application number is [protected], it has been approved by all the respective departments and now awaiting for printing stage for one month, from[protected] there is no update on the same.

So please do printing fast and update it as fast as possible. Please pay your valuable attention to my request....
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R
Rohit Thombre
Sep 29, 2021
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Refund Transaction ID is 202109290001047

Hi

I was trying to book ST from Mumbai to Nasik on MSRTC app
however Money has been deducted without booking the tickets
Please refund my Money
Transaction ID is [protected]
Please find attached PIC for refrance...
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Dear Sir / Madam,
Please ref the subject matter, I was trying to book the ticket from Karad to Wakad Naka for Shivshahi bus Kolhapur - Thane on 25/09/2021, I selected seat No. 09 & 10 and proceed for the payment thru UPI.
After entering the details my money got debitted from bank account but ticket and receipt are not generated.
So request you to kindly refund my money and oblige.
Below are UPI details for you...
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R
rakhi more
from Mumbai, Maharashtra
Sep 24, 2021
Sep 24, 2021
This thread was updated on Sep 24, 2021
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Ticket not booked but money is deducted

Address:A/3-1 SBI colony, sector 13, nerul (east), navi mumbai, near DY Patil Stadium

I am trying to book ticket from 3 days for the below bus:

From Thane
To Tulshi Fata
Bus @6am on 26/09/2021

While all 4 attempts the amount was deducted from my Account but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appear.

Also the ticket was not available in My Tickets....
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J
Jarvis3.5
from Gadchiroli, Maharashtra
Sep 23, 2021
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Cleanliness

Msrtc buses i am traveling since when I am 1-2nd std and now I am 22 yr old ..same situation about cleanliness..this is 2021 we are paying money and we have to atleast neat and clean buses.. please look into it.....
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A
Ashida Lokhande
Sep 21, 2021
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Ticket not issued but money debited

I tried to book a Shivneri bus ticket online from Thane Vandana to Wakad thrice for 22-Aug-21. My amount got debited but the ticket was not generated and is not present in my tickets section too. How to avail refund?...
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