Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

We are doing 10-12k rupees job, how can we travel by auto on daily basis.
Very less busses pickup from zakat naka bhiwandi toward Kalyan in morning, and from Durgadi, Kalyan toward bhiwandi in evening.
There are empty busses, but driver did not stop at given above bus-stop.
Pls look at the problems and solve it.
Thanks & Regards
A traveller from middle class 😒

I was booking tickets on 15 January.While booking tickets, money was deducted but ticket was not booked. I received mail also of deducted amount for booking ticket in msrtc.How and when I get my refund.

Dear Team,

I am traveling with my old parents and old aunty from shiv shahi.In which I faced the issue of bad service as they stopped the bus at green view hotel in khardi.In which we had order some snacks and one of the person was creating issue regarding a bad service of food as nobody took his order.Just because of that the within a minute the bus was leaving without us.Which was very bad as I was with all 3 old people and already having a food .Hence request you to kindly take an action regarding this.My ticket no. Was 000797 and the bus route was from nashik to dadar.

I have made reservation on 24 th December 2020 . My money was deducted twice but ticket was not generated. I have send number of emails to your team. Still they didn't do anything. Even I called them regarding my complaint still there is no improvement. Please look into my matter and refund my money as soon as possible.

कोल्हापुर ते जालना शिवशाही टिकिट फाॆर्म वर टिकीट शिटींग किंव्हा स्लिपर मेंशन नसल्या मुऴे मला 940 रु घेऊन कोल्हापुर ते जालना शिटींग टिकिट दिले मला का सांगीतले नाही ही गाडी शिटींग आहे गाडी प्लाॆट फाॆर्म वर आल्या वर मला कळाले टिकिट शिटींगचे दिले .मला स्लिपर चे टिकीट हावे होते माझी 940 रु घेऊन फसवनुक केली आहे.ही गि-हाईकाची साप फसवनुक आहे. प्रावेट गाडीचे स्लिपर भाडे 800 रु आहे .आणी शिवशाहीचे शिटींग भाडे 940 कोणत्या आधारे लावले मी स्लिपर म्हणुन 940 दिले तिकीट कॆंशल करा म्हंटले तर केले नाही मला नाई विलाजाने 940 देऊन महामंडळाच्या चुकी मुळे मला प्रवास करताणी त्रास सहन करावा लागला याची मला भरपाई द्यावी

Dear Team,
I have booked ticket from shrungartali to maitri park mumbai of 20.30 night express bus of 9th Jan 2021
Did booking on 7th Jan around 16.35

Payment deducted but ticket page did not appear neither sms received, please help in refunding my amount at the earliest

I did payment through HDFC account.

Registered emailid aliyafirdous.[protected]@gmail.com

After Payment below sms received from bank.

Thanks for paying Rs.877.74 from A/c XXXX3539 to MSRTC BILLDESK via NetBanking. Call [protected] if txn not done by you

Bank reference number[protected]

Respected sir, I was making online reservation of 3 people for semi luxury bus from alibag to swargate on 3 January 2021 at around 8 am. Amount of 780 Rs were deducted from my account. But tickets didn't get booked. No e-tickets showed on website. I received msg from SBI that 780 Rs from your account has been deducted. When will I get my refund? Please look into the matter and initiate my refund.

I had cancelled pune to mahabaleshwar darshan bus ticket on 19 Dec 2020. It's been more than 10 days and I still not received refund amount. My cancellation voucher no is 41956822. Also customer care number are not being picked up. I tried to call customer care number several time but no response received.

I was trying to book ticket from Karad to Thane CBS. The amount was deducted from my HDFC account (card payment) however, the ticket was not booked. When can I expect the refund?

Also, I tried to book the ticket again (2nd time) and was booked successfully with amount deduction (2nd time).
However, I am expecting the refund amount from my first transaction of failed booking.

I booked ticket sangmeshwar to borivali Nancy colony date of 02/1/2021 Ticket cost total 1240. But later after I cancelled ticket and voucher no is 42017355.
I requested to msrtc support system please refunded my money as soon as possible.we are live in poor middle class family belonging.

Hey, I booked a ticket from Nasik to Mumbai at 4:31pm. Train type is 02110 MMR CSMT SPL departing from Nasik at 7:05am and reaching Mumbai at 10:45am.

The total of ₹146/- got deducted from my account but I didn't receive the ticket for the same.

UPI transaction ID :[protected]

Payment was done through Google Pay.

Kindly refund the money ASAP.

PS : Same thing happened with me previously and the amount got refunded within hours. This time I waited for a day but the refund is not yet initiated

Thanks!

I have done MSRTC bus booking from Borivali to Ratnagiri on 24 Dec.2020. I have completed all the payment process for rs. 708 the amount is debited from my account but the booking was not done. I nee to refund this amount

Hey, I booked a ticket from Nasik to Mumbai at 7:26pm. Bus type is Shivshahi Ac Seater departing from Nasik at 19:15 and reaching Mumbai at 00:40.

The total of ₹710/- got deducted from my account but I didn't receive the ticket for the same. Attaching screenshot of transaction for your reference.

Kindly refund the money ASAP.

Thanks!

My name is swti bhor i was booked eticket seat no 08/1/2021 morning 7am to 9.50pm, but not getting any mail . Amount deductions will
be .
Charged mail recd

your faithfuuk
swati bhor

Respected sir,
I m Akshay Sapkal, from akola. I had booked 2 tickets on 28th nov 2020 for Badnapur from akola of shivshahi bus which was scheduled to depart from nagpur at 6.30 am on 29th Nov 2020. But i cancelled the tickets.
Its been more than 20 days i haven't received any refund of 820 ₹ which i had paid for booking. I tried to call all the helpline numbers multiple time over the period and sent many mails but haven't got any response from support. I m a student and its large amount for me. So please look into the matter and please give me refund.
The details are as follows,
Bus- Nagpur to aurangabad
Type- Shivshahi
Boarding-Akola stop-Badnapur
Booking date- 28/11/2020
Departure date and time- 6.30 am on 29/11/2020
Account- ektakshay
Payment mode- online payment, debit card payment
E-ticket number[protected]
Cancellation date-28/11/2020
Cancellation voucher Number[protected]
Refund referance number-108646.

The booking amount of Rs. 467 was deducted from route SWARGATE to MIRAJ on 19th of December 2020 but i haven't received the ticket.

I still haven't received the amount back in my account.

Please confirm and look for the payback of Rs 467.

Thanks,
Shailesh Kudache.

I was booking ticket "KHED TO MAITRI PARK", however, payment has been made successfully but ticket has not been booked and I was trying four times but reflected same issues. similarly, money debited from bank account but still money not credited even ticket not booked.

I have booked below mentioned ticket via msrtc online booking platform on 13 December. My account is debited, but not received any mail or message on phone for booking.

Booking details,
Bus - Mumbai Central to Paithan via Chakal - Sleeper seater ordinary
Time - 6.30 AM
From stop - Vashi bridge,
To stop - Shirur - Dist- Pune
Date of Journey - 25 December 2020
Booking Amount - 325
Email - jyoti.sharad.[protected]@gmail.com
Mobile number - [protected]

We have booked mumbai to Mahabaleshwar bus for 22nd Dec 2020 @9:30 pm

Total amount paid was 1573/-
Money got deducted but it was showing error in transaction receipt.no booking confirmation was sent to us.pls reply me the details of my booking.

I have done MSRTC bus booking from Pune to Roha on 15 Dec.2020. I have completed all the payment process for rs.160 the amount is debited from my account but the booking was not done. I nee to refund this amount

Mob.no. [protected]
Email - [protected]@gmail.com