Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Hi,

Please find below details of ticket which has been cancelled but refund amount is not yet received. I have sent mail a twice to [protected]@gmail.com but no response received. Support desk people don't know what they have to do for this query even i asked for senior person to come on call but they denied it. Such a pathetic service they are providing.

Original Ticket Number[protected]
Date Of Journey...

I booked 2 tickets from my SBI bank from kalyan to wakad. 554.86 is amount. But ticket was not booked but amount was deducted from my account. Kindly refund my amount...

Hello my name Sangita Nimbalkar saturday (22/08/2020) i tried to book ticket from Kolhapur to pune for date 27/08/2020 but after completing my transaction for ticket i directly redirected to home page without showing anything also my ticket amount of 423/- deducted from my account then I check ticket in my ticket menu but I didn't found any ticket in it.

Passenger details and transaction details are attached in image
br...

Hi i have made booking from mumbai to pune via wakad for 24/08/2020, but unfortunately ticket is not shown as booked or details not received under my bookings in msrtc website.
My amount for the first time was 443 inr which was deducted but booking not done, i tried twice this time amount was 440 inr wherein akount deducted but no booking appeared.

Please refund my total amount 883 inr which is deducted.

Thanks,...

Dear Concern Officials

I am a regular passenger of your ST from last two years.I am working in Chandrapur and living in Rajura so I have to travel to and fro daily.Before lockdown I used to get issued my 3 months travelling pass worth 3500/- Rs. and continued the same practice till 21st March 2020. My latest pass was issued on dated 16th of March 2020 which means that I have travelled only 6 days on my current pass and lockdown...

Please cancel my e-reservation tickets nos :-

1.[protected] pune to alibag dt. 17.03.2020

2.[protected] alibag to pune dt. 17.03.2020

Please arrange to refund my money to my account for the above mentioned tickets. The ad-mmtrip (Ms. Shruti agent) has closed the cancellation via (Ticket id:[protected] on 11.03.2020)

Kindly do the needful.
Thanks & regards
br...

दि: 5/3/2020 रात्री ठी 9:50 दरम्यान उतबर ते मुंबई जाणारी बस क्र: mh:20 bl 2999 बेजबाबदार चालक अश्या वेगात बस चालवत होता, की प्रवशी देखील घाबरले होता -.
सदर मार्गा वर मंदिवली दरम्यान गाडी...

I boarded shivneri bus at pune to get down at belapur navi mumbai. Fortunately, i know where the bus stops at cbd belapur. A few minutes before the arrival at cbd i go to the front row and just temporarily occupied a seat in the front row, hoping that as soon as the driver calls for the stop i will inform him that i am ready to get down.

There was a partial hanging curtain or something above and by the time i could find where...

आज दिनांक २८ फेब्रुवारी २०२० रोजी रात्री नऊ वाजता मुंबई सेंट्रल ते बीड स्लिपर शिवशाही प्रवास करत होतो. तसेच या बसने नेहमी प्रवास करत असतो . दादर येथून बसमध्ये बसलो असता असे...

Hello my name dattatray suryawanshi today 22nd feb 2020, i tried to book ticket from pune swarget to kolhapur by for date 23rd feb 2020 but after completing my transaction amount get deducted from my bank account but billdesk shows message ticket booking failed. The amount is rs 1372.10.

Acct xxxx debited with inr 1, 372.10 on 22-feb-20. Info: bil*onl*00192.. Call 18002662 for dispute or sms block 360 to [protected]...

I booked ticket from msrtc website from pune to aurangabad and boarding point selected was chandan nagar. Approx boarding time was 05:51.
I reached at my boarding point at 05:15. I received call from conductor at 05:51 that bus will reach in 15 min. I waited at boarding point till 06:20.
After 06:20 i called him again then he told i crossed chandan nagar. I didn't saw pune to jintoor display board i was checking each and every...

Dear Sir,
This is to inform you that MSRTC bus driver not stopped in Bus stand when bus running started in Nanded central Bus stand premises (not out of bus stand) I was knocked the bus and conductor looking and asking this is Kandhar route but also bell as well as in bus seating passenger shouting on driver plz stop the bus. But driver can't stop the bus. I humbly request plz to enquire on this matter. Also I attached MSRTC complaint...

St offer half ticket to 5 to 12 year's children. But even all time this small child occupied hole seat and owner of full tickets travel's it's full journey in standing. Conductor's were not interested to solve this, even he ignore it.
Even i saw a 4 year old child occupied full seat and second seat hold by its 65 year's granny... And other passengers obligate to travel....

Junnar division bus drives are now-a-days becoming more aggressive.
Specially 9:30 am junnar to pimpri bus driver.
I daily travel from junnar to manchar via 9:00 am mahabaleshwar bus, but today i was late and having an emergency, i was unable to catch bus from junnar bus stand so i thought i will stop bus at pardeshpura and continue. I stopped bus, i just camed in whole front of him he stopped. Now when i moved to bus door he...

I had booked malvan to nigdi shivshahi bus for the date of the journey 8th sept 2019 (Pdf is attached). However, the mentioned bus got canceled.
So, we had to travel by alternate bus provided which was an ordinary express. For that journey, i bought tickets and paid rs.1200

I had submitted an application for refund in-person to depot manager at vallabhnagar, pimpri. I had persuaded the same for 4 to 5 times. I did...

On[protected] i was traveling by shivshai bus no. Mh 06 bw 0401 from shivajinagar, pune to narayangaon. My ticket no is 006964, 09/02/2020 15:29:07.

The driver name is shrihari kendre (Batch no - latur driver-26032 / conductor-37992) and conductor name is v. R. Palve.

I have painful injury on the nose because of rash driving of the driver. He applied sudden breaks due to which i lost my control. Even though...

Dear sir,
I tried to book a ticket from selu to pune through msrtc's online reservation system on february 9, 2020. The amount got deducted from my credit card but the ticket was not generated. Kindly arrange to refund my amount (Rs. 2865.27). Please let me know if any other details are required from my side.
Regards,
Nilesh kurmudle
Email: [protected]@gmail.com...

The incident happened on the yerwada bridge dated[protected].
I was riding bike on the bridge and this bus was far away behind me. I didn’t noticed that bus is coming from the behind and driver drives the bus harshly and came towards me very faster so that i will get scared. He did not used the horn to convey that he want a way to go in front of me, but when my wife seated behind me was noticed that bus is coming too much faster...

Dear sir, we have suffered rowdy and violent behaviour by the toll tax collectors at the talegaon on the yashwanrao chavan expressway, although the toll tax was already deducted through the fast tag bank account. We requested them to wait for some time for massage of deduction to arrive, but they forcefully took the cash from my pocket through the window.
Now days such violent by toll tax collectors on the toll booths is a regular...

Hello team,

The amount was deducted from my icici bank account but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appear.
In addition, the ticket was not available in my tickets.
Therefore, i have called customer care and explain her all scenario. She tell me ticket is not book but your payment made successfully then you will get the payment next 6-8 days.br...