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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
803
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+91 20 2612 2591
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Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 35

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P
Pravin Tapse
from Mumbai, Maharashtra
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ticket fare increased at last moment while travelling

Address:413002

Additional 115 rs taken while travelling to nagpur by shivshai. Considering rush of diwali, no any mode of transportaion willbe available for nagpur which is far away from solapur i. E. 750km. Ticket was booked on 13th oct 2019. Msrtc has not sent any message, mail or call for ticket fare increament. This is rediculous. I have to pay money as no other option available.

Required your support to save faith on msrtc. Please do...
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Uday Desai
from Mumbai, Maharashtra
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bus was cancelled still depot authority refused to pay refund

Address:B/506, Vaishnav Sadan, S. B. Pawar marg, curry road Mumbai, Mumbai City, Maharashtra, 400013

I have reservation dtd. 28.10.2019 of shivshahi sleeper for the route of mumbai central to kolhapur. However when i arrived at mumbai central depot at 9pm and enquire about bus location, mr. Jadhav from vahtuk niyantran kaksh informed me that same bus was cancelled and they are arranging shivshahi seater bus instead of it. When i ask him about reason for this incidence, he roughly replied to me that, 'ask to kolhapur depot, we don't liable...
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V
Vai1997
from Malegaon, Maharashtra
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I will not get a refund on account of my cancellation ticket.

Address:Loni kalbhor,hadapsar, Pune, Maharashtra, 412201

Dear sir/ mam,
I made a reservation for semi luxury bus from nagpur to pune for date: 20/10/19.
The details are given dear sir/ mam,
I made a reservation for semi luxury bus from nagpur to pune for date: 31/10/19.
The details are given below.
Ticket number : 39631812
Trip number :ngpl0004605
Transaction id :rhmp[protected]
I was reservation that the informartion but it was cancelled...
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V
Vai1997
from Malegaon, Maharashtra
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I will not get a refund of my cancellation ticket.

Address:Loni kalbhor, Haddapar., Pune, Maharashtra, 442902

Hell, good evening sir,
I have reserved a sit in a shivshahi bus after 2days i have cancelled a ticket on date 25-09-19 but the refund has not saving on bank account. Then so what's is procedure for this given a refund to save on account. Then i have request to u sir pls tell about this comment. I have search on msrtc site but i can't understand what is the procedure....
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S
Sourab Agarwal
from Mumbai, Maharashtra
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allocating different seat

Address:Pune, Maharashtra, 411060

I booked my tickets online. It was from panchgai to pune. The bus came 3 hours late and on top of that the conductor gave away my seats to someone else. On asking he said if we want to travel just go back and sit or can come in some other bus. It was clear he gave away seats to someone else. I am still travelling sitting in the last seat. My ticket number is 39863330...
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K
Kish29
from Pune, Maharashtra
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bus no mh07 c - 7369

About the bus no mh07 c - 7369
Date 29/10/2019, bus source from nagpur start approx. Time 12:30.
The display board on bus is nagpur to lakhandur but ticket conductor refuse to give ticket for lakhandur.
He said bus will go up to pawani only.

Please check at nagpur bus depot, the route of this bus as mentioned the bus no.
And take immediate action on it....
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S
SALMAN_SA92
from Nagpur, Maharashtra
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loss of bag

Address:Survey No 244/A, Millat nagar vadjai road, Near madrasa falah darain, Dhule, Maharashtra, 424001

On dtd. 27.10.2019 @9:30pm, i travelled from aurangabad to latur by bus no. Mh13 cu6546. While i was alseep somone took my bag and left his dirty bag. When i reached latur im told somone droped at ambajogayi bus stand took my bag. Since 3:40am im still at bus stand. Asked at latur station they told they cant help. Got contact number of ambajogayi bus stand. Tried calling at least 15 times in a span of 5 hrs but they are not recieving call....
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P
from Mumbai, Maharashtra
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send another bus instead of shivshahi

Address:Maharashtra Mumbai, Mumbai City, Maharashtra, 400072
Website:msrtc.maharashtra.gov.in

I am pratik thorat from mumbai i booked shivshahi bus on dated 28/10/19 from ghatkopar to manchar but msrtc send another normal non ac bus instead of shivshahi which was not clean. Shivshahi bus ticket is higher than other bus. After talking to bus conductor i came to know that bus was send to nashik for passing. And msrtc booking authority not stop online booking of shivshahi...
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S
Shashank Nema
from Pune, Maharashtra
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complaint against maharashtra travels bus services

Hi All,
This is to bring you notice and filing Complain against Maharastra Travels for fraud and providing buses which are not in Running state.
This is to inform you that I started my travelling from Pune to Nagpur in AC bus which is also in not running state. Booking PNR[protected] Bus Info - Bus No:MP3090264, The bus stop working after 78 km and we are still waiting in the middle of the road. We feel really insecure and also...
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H
Haridas Gaikwad
from Pune, Maharashtra
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bus tickets not booked but money got deducted from account

Address:411028

Hi,
I am haridas gaikwad, i have booked tickets on the 22nd oct. 2019. Travel route (Hadpsar to jat) and my money got deducted from account with ref. Id[protected]. I made payment of rs. 797.03 through "billdesk" payment option. (Bank name - hdfc). Please refund this money as soon as possible to my account..

Refrence no.[protected]
Bill desk no. Rhdf[protected]-msrct
Amount - rs 797.03
Date...
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V
veeresh A
from Mumbai, Maharashtra
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travelling in ordinary bus but issued shiavneri bus ticket

Address:AUNDH, BREMEN CHOWK, Pune, Maharashtra, 411007

My self veeresh, on 24/10/2019 i am travelling from pune (Bremen chowk) to thane. I board ordinay bus at bremen chowk bus no - mh 14 bt 1020. When i board conductor issued a shiveneri bus ticket cost of 440/- rs. As bus is ordinary. The cost of ticket is 270/- rs. I got confused and that time bus left. Then i asked the driver why he issued a shivaneri ticket to me. He also dont know why like this. I asked summary chart and saw, conductor...
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P
prakashkesare
from Mumbai, Maharashtra
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always come late more than 1hr

Address:Solapur, Maharashtra, 413401

Worst service in time schedule, no respect to passenger time, can not provide current location/status of bus, even customer care and depo department not providing update of departure bus, not respect to customer when asking the bus details..,

If you can not provide the small n simple service then close your shutter n sit down at home,. Very bullset service...
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G
Gayatri Kalantri
from Noida, Uttar Pradesh
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rudeness of all your msrtc screw

Address:Tarakpur bus stand, Ahmednagar, Maharashtra

I booked the ticket of shivshahi for 19 oct 2019 from nagar to khamgaon. The bus timing was at 8:05 pm. We waited there on pune stand at nagar for upto 4 hrs. We were asking them in every half an hour that bus is coming or not but they replied that it is coming. So at last after asking that they told us that bus is failed and we sent an asiad bus to carry all the passengers. They didn't even announce that thing. Then we told now what we do?...
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P
Pramodj1
from Mumbai, Maharashtra
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passenger are not allowed

Address:Raigad, Maharashtra

Pune passenger are not allowed...in vasai to kolhapur shivneri bus... Those passenger are already seat in the bus.. Bus no. Mh06. Bw. 0806 at the time 12.00pm. Bus conductor told directly, only kolhapur and satara passenger are allowed.. I said to conductor, this is government bus... Anyone can travel anywhere... But conductor and driver doesn't listen. This is not fear.....
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R
Rohit2288
from Delhi, Delhi
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ticket cancellation refund amount

Address:400066

Dear sir,

I cancelled my online journey ticket, as per message on msrtc online reservation system my cancellation voucher number is
39662609. Kindly confirm how much time will it take to get the refund amount after cancellation,

Please guide me to recive my ticket cancellation amount.

I have attached the screenshot of cancellation voucher. Please check the same.

Thanks...
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S
sanket1111
from Chennai, Tamil Nadu
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shivshahi bus not arrived / cancelled

Address:400088

Hello

I have booked a e-ticket (2 nos) online for travelling from khed (Bharana naka) to mumbai - for shivshahi bus and bus timing was 8:40am at khed (Bharana naka) but still bus has not arrived (1:20 pm) @ dated 21/10/2019, and bus is cancelled,
This issue is 3rd time i'm facing. I want my money back

I had sent an email to cancel the ticket and for which i have received no response.

Below...
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S
Sakshiybaheti
from Noida, Uttar Pradesh
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lost dell laptop bag having red dell laptop

I was traveling from shivshahi on 18 oct. I had boarded the bus at 5 pm from shivajinagar bus stand pune - mh04 jk 3154. Also the bus camera was not working. The bus took a stop at galaxy restaurant. After the bus moved from nagar first bus stand, i looked for black dell laptop bag which was kept on carrier but didn't find. 5 passengers had left the bus before i couldn't find the bag. The bag has red dell laptop and clothes and charger. If...
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Pandurang Hundare
from Mumbai, Maharashtra
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refund of cancelled ticket

Msrtc — refund of cancelled ticket

Dear sir, i cancelled my online journey ticket, as per message on msrtc online reservation system my

Cancellation voucher number is 39623316
And original ticket no is 39623188

Refund of cancelled ticket...
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Panky2828
from Mumbai, Maharashtra
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getting half an hour to exchange between driver and conductor

Address:Saswad bus stand, Pune, Maharashtra

As i waiting on saswad bust stop since last half an hour bus condactor and driver not came to bus.. What time they gives during exchange of driver and conductor i think 10 min is sufficient for that.. They gives 45 min for exchange.. Still im setting in mumbai to pandharpur bus. Time is 4.54 am. Bus start but i was west my 45 minuit on saswad stand.. Careless conductor and driver always late come to bus stand when the exchange occured..br...
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Shantanu kurapati
from Rahuri, Maharashtra
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rude and arrogant behavior of driver

Address:402103

I was travelling to pune from lonere fata and boarded mahadev to swargate semi luxury bus. I was having a confirm ticket of the seat next to driver but the no. Print on the the bus were different than the online portal still I consulted with the controller and then sat on the seat next to driver but the driver started talking rudely and in response I said that i had already consulted withe controller about the seat, still he continued arguing...
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