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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 17, 2024
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
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Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

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411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 39

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A
Ashpak123
from Mumbai, Maharashtra
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about misguide by enquiry counter nashik new cbs

Dear sir,
Here i'm dr shah want to lodge against your department employee enquiry counter who misguide us. If he didn't know the timing of buses why should he misguide the passenger in the rainy season. Sir i'm also a responsible person and know the value of time. Today me and my family traveling from nasik to shahada. 4/7/2019 at 2:30pm. We are waiting for the bus to shahada may be some technical difficulties the bus is late. We...
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R
Rushikesh Suryawanshi
from Mumbai, Maharashtra
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not stopping at bus stop

Address:Pavel bus stop, Thane, Maharashtra, 421204

I took a bus from lodha heaven to khanda colony situated in panvel. When i was boarding the bus i just asked for my confirmation that whether he will stop at khanda colony or not he just answered yes and i boarded the bus. When my stop came the driver refused to stop and talked with me in a harsh way which in return i said i will complain against you and i ended my conversation.
As my age was small how can someone behave so rudly......
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M
MS CREATIVE School
from Badlapur, Maharashtra
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garbage

Address:Commercial no1, vasudev planet, opp Vandana heights, Laxmi park, kanakiya road, Mira rd east, Thane, Maharashtra, 401107

Respected Sir / Ma'am

This is a complain regarding garbage thrown just besides our school and sometimes right in front of the gate.
The municipality truck comes and collect the garbage twice in a week. Our parents and students are facing alot of problems as the residents had made that vacant ground a dumping area. There are many students got infected with several ailments because of this dump. Additionally the land...
+1 videos
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X
XY1
from Mumbai, Maharashtra
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misbehaving by bus conductor

Bus no. Mh20 be 4208 aarvi to latur,
Bus conductor mr. M l ali (Aarvi bus depot) said bus don't have stop at chakur (Taluka) if you want to travel then take ticket to ahmedpur (Taluka place) & very arrogantly said do what you want, if you want to lodge complaint, you can also do. I am traveling from nanded,
I want satisfactory answer my complaint...
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भावेश शरद फावरे
from Mumbai, Maharashtra
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leaking bus..

Maharashtra state road transport corporation [msrtc] — leaking bus roofs
Venkatdesigns on jul 1, 2019
I travel to dapoli, travelling in rainy season is a pain as the buses are not maintained and leaks inside the bus, it was leaking now i am in a asiad bus mh14bt3972, it has 18 seats wet due to leakage, how do you expect passengers to travel in a leaking roof bus, this way the bus will also have to go empty loss for st.br...
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V
Venkatdesigns
from Mumbai, Maharashtra
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leaking bus roofs

Address:mumbai, Mumbai City, Maharashtra, 400024

I travel to pune every week, travelling in rainy season is a pain as the buses are not maintained and leaks inside the bus, last week i travelled in a a. C. Shivshai bus it was leaking now i am in a asiad bus mh07 c 9660, it has 18 seats wet due to leakage, how do you expect passengers to travel in a leaking roof bus, this way the bus will also have to go empty loss for st.
I hope maintenance department takes it very seriously....
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A
from Mumbai, Maharashtra
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misbehave of s.t. employee

Address:Tal.Shahapur,Dist.Thane, Thane, Maharashtra, 421602

I got the bus of shahapur depot bus from washala to kasara which had night hault in one of the the village in shahapur. When i got into it, i noticed that most of the windows were opened due to which all rain water were spreaded over all seats. I asked conductor mr. P. M. Salve to start closing windows in rainy season so that passenger will have more space to sit. After listening me, he started arguing that passanger who sits, they opened...
+1 photos
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M
Mugz
from Mumbai, Maharashtra
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delay in departure of buses from alibag to swargate

Address:Alibag bus stand, District - Raigad, Maharashtra, 402204

I am traveling since almost 1 year once in a month from alibag to swargate but always there will be delay of atleat 1 hr from departure time. The bus always gets delay to depart from alibag bus stand & if you ask at enquiry booth, they will say that there is only 1 bus which travel from swarget to alibag & then alibag to swargate. So when bus returns from swargate, then only it will start travel from alibag.
This is very ridiculous...
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D
deepakc09477375
from Mumbai, Maharashtra
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about delay

Address:FLAT NO 204 SAI RAJ APARTMENT, LANE NO 5 MADHUBAN OLD SANGVI, PUNE CITY PUNE, Pune, Maharashtra, 411027

Respected sir,
I am going to my native and from last one hour i am waiting for my bus because it's delayed details are ticket no 38399973.
I just want to ask a frank question that when we marathi people use to get proper service's from msrtc. Or we need to escalate it to transport minister on twitter.

Regards,
Deepak chaudhari
Consultant
Tcs technologies.
[protected]...
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K
Kadamsupi
from Nashik, Maharashtra
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quarterly service pass and difference ticket

Address:Nashik, Maharashtra

Till last month i had monthly service pass from nasik to yeola. I was told that difference ticket is given to those who have quarterly pass. To avoid rush during rainy season, i took 3 month service pass. Today 29th june 2019, i was sick so decided
Whichever bus comes i ll travel from yeola to nasik. At 2 o'clock ashiad bus of aurangabad depot came and i board. When conductor (Mrs s b dhondge) asked me for ticket i show her quarterly...
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S
samjanjal
from Noida, Uttar Pradesh
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bus will not stopped bhusawal

Address:Aurangabad, Jalgaon, Maharashtra, 425201

Dear dm
Kindly infrom you that, burhanpur to aurangabad via jalgaon mention bus is always not stopped on bhusawal nahata chowfully it validate stop to all buses but mention bus have not collect passenger same today 29.06.2019 in bus a limited passnger say give to hand for stop but driver seen and has not stop on 7.55 am on bhusawal nahata chowfully.
So kindly request to all if you have not need to income source and have not...
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P
Pravin Gaware
from Mumbai, Maharashtra
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not permit to travel inside bus due to lack of space

Dear sir,

I am traveling from ahmednagar to mirajgaon i am waiting bus nadurbar to pundarpur at ahmednagr bus stop form 1:00 am bus arrive at 3:00am at ahmednagar bus stop. I am try to goes inside bus but lock from insude. I request to conducter to open the door but conducter dinied and give reason bus is full (I am contiously traveling thia bus this bus every time full but they take passeger) and bus gone without take passeger...
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S
say ally
from Mumbai, Maharashtra
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female reservation in buses are not being followed

Address:Jawahar-Thane Bus (via Wada-Bhiwandi) MH BT 1389, 421302

I was traveling in jawahar-thane by via wada at morning 6am to thane. I took the bus from the stand (Ambadi), the entire bus was full and 3 seats from female reservation were occupied by males. So i requested the conductor that kindly give me one of three seat which was occupied by males.
There were 30 males out of which 20 must be young, no one co-operate were as one man laughed in out and kept on staring at me. They just turn around...
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J
Js Chandramore
from Mumbai, Maharashtra
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switch boards used for charging not working

Website:Indian Consumer Complain

I am travelling from Pune(shivajinagar) to Nasik Road the bus no. 1942 Shivshahi .
The charging point of this bus is not working I also confirmed from the driver about that the main switch is on or off .
The button was on then also the points were not working of seat no. 11&12 and other also other passengers switches are not working.
I hope u understand my problem please fix the problem.
Yours,
Karan...
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D
Devesh Barahate
from Mumbai, Maharashtra
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buses not came on bus stand in ahmednagar

Address:Maliwada,ahmednagar, Ahmednagar, Maharashtra, 414001

Sir I'm regular passenger of Msrtc.my route of travel is from Ahmednagar to shevgaon daily & is of 70 km.
There are 3 bus stands in Ahmednagar.
For going to Shevgaon buses are from maliwada bus stand.

But it is seen that following two buses named- pune to Parbhani shivshahi and Pune to gevrai regural bus didn't came to old maliwada bus stand.
They only take stop at Bus stand no 3 (Pune bus stand).l in Ahmednagar.br...
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S
SupZ Applications
from Savantvadi, Maharashtra
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driving rashly and attempt to serious accident

Address:Akola, Maharashtra

I was traveling murtizapur to akola along with my family by car dated 18/06/2019 and time is approx 6:30pm. shivshahi bus was coming from akola. He overtake wrong side and spead was very fast and come close to near my car and he hited my car. fortunately i took my car on road side. i want to file complaint against bus driver. i noted a bus no. MH 06 1229 my mobile no. is [protected]. This is very serious issue because driver didn't stop the...
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R
Rushikesh Vyas
from Pune, Maharashtra
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irresponsible bus driver and conductor

Address:Abhinav chowk walgaon, Amravati, Maharashtra, 444801

I am from wlagaon near to amravati and i am an engineering student
Today at 5:45 pm when i was waiting for bus then an bus from paratwada came
MH 40
N 9515
And it has to took the bus inside the walgaon depo but it didn't came

It is so irresponssible and it is the respossibility of driver
And the action has have to be taken cause this type happens most of the time....
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S
Sahil Bopche
from Mumbai, Maharashtra
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complaint regarding misbehaviour of controller

Address:Nagpur, Maharashtra, MH 40N 8709

In morning I took a bus at 5.45 o'clock from Nagpur to Gondia on date 18th of June.After some time passed, the controller started to collect ticket fee then he came to me and started arguing because I haven't change of 500rs due to some crisis and i have to pay 155rs. He could give me money back after I reach on my destination but he argued frontier all of the pasengers just for 5 rs change which is so disgusting.
So, please get action...
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A
Ankush Pokharkar
from Mumbai, Maharashtra
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refund of cancelled ticket

Address:Flat 403, Classic Apartment, Sector no 18, Plot no 39, Kamothe, Mumbai City, Maharashtra, 410209

I have booked the below tickets. However, the travel is not showing, & I have received a message from my Bank HDFC for deduction of payment.

Hence, I was trying to call to customer care, as per them my amt will refund within 7working days. still, I have not received any refund. I am very much disappointed with this type of service.

Please help & refund my money.

Details below

1)br...
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Address:Chakan, Pune, Maharashtra, 410 501

Today morning of 5:15 am Bus route Rajgurunagar to Miraj bus, took by my Mother in law and father in law both are more than 55 age, their son who's working in Jath bus depo, they having bus family pass they had shown pass to conductor, but he refused that pass and told "it is not allowed in Asiad bus if you want to use this pass go through MSRTC red buses." Last time when they travel same pass used only extra charges they had paid same conversation...
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