Maharashtra State Road Transport Corporation [MSRTC] Customer Care
Maharashtra State Road Transport Corporation
Customer satisfaction rating: 1%
Submit a Complaint
1044
COMPLAINTS

Maharashtra State Road Transport Corporation [MSRTC] Customer Care

Maharashtra State Road Transport Corporation

Address
Pune Station, Pune
India - 411001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
471
down
144

Customer satisfaction rating
1%
Complaints
1044
Pending
0
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maharashtra State Road Transport Corporation [MSRTC] related photos (175)

Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Sort by:

MSRTC — without issuing ticket two times amount deducted from account

 san shah
I SANDEEP SHAH Today (12/6/15) around 11:15pm we booked two tickets from msrtc online website for borivali nancy colony to swargate pune, .without issuing ticket two times amount deducted from bank account, so please look in the matter & return the amount.please reply on my mail id : sandeep_shah201@yahoo.in...
Complaint comments  Read comments Complaint category Public Transportation

MSRTC — ST bus didn't stop at My Place

 yogperu
Respected Sir I was travelling in Auranagabad - Sillod(General Bus) on 11th June 2015 at 07.00 pm in Bus No.-MH 40 N 9726. Conductor Name- D.S. Kurhe. I have ticket from Aurangabd to Aland. But I wanted to leave Bus before Aland at Khamgaon Phata. There is a stop at Kahamgaon Phata, But the conductor didn't hear my request and didn't stop the bus at Khamagaon Phata. I request you to take action on this issue because this incidents happening with me every time whenever I travel this route. . I have My ticket Proof and also proof of having ST stop at Khamgaon Phata Thank You...
Complaint comments  Read comments Complaint category Public Transportation

MSRTC — Delay of the ST Bus in Satara to Borivali Sukurwadi at 10.30 am 09th June 2015

 Maloji shinde
The ST Bus was to come in Sukkurwadi-Borivali from Satara via Thane at 10:30 AM. My wife & my son of 2 months old are waiting at Bhuinj-Satara from 10:30 AM onwards. I have been calling Satara ST Bus Depo 10 to 15 times but they are giving different excuses like the Bus tyre has punctured, then giving some other excuse. I have been frustrated & paranoid for the same. kindly find my reservation details for your referance :- Reservation Tikit no[protected]. Journey Date - 09th June 2015. Hope you will take an action against this. Thanks & Regards, Maloji Shinde...
Complaint comments  Read comments Complaint category Travel & Vacations

MSRTC — bus leaving before approx time even after having reservation

 Rameez Shamalik
i reserved dadar-pune station shivneri of 5.30am dated 8/6/2015 from nerul. The approx time of arrival of bus being 6.10 am. I reached nerul LP stand before time when i came to know the bus has left! The driver was in so hurry, he did not even waited in next stop which is belapur even after stand incharge told him so. I had to catch him up at khargar stop. When i asked the driver why he could not wait for atleast approx time he replied because of reservation. I told him even i have reservation and came just before time but he was careless about it. Please take note of such misbehaviour...
Complaint comments  Read comments Complaint category Other

MSRTC — About Poor Bus Maintaince

 Abhijeet14
Hello Sir, I was travelling Chinchwad to Solapur on saturday 6th june 2015 I started journey from Vahallabnagar. But at swargate unable to start, all passanger get doun & satrted bus by pusing.After dinner at Bigwan same issu continued with adding no head lishts working, Driver called maintaince person but he could no help as so hevey rain fall, any how they took bus till indapur and change the bus. it takes 2 hr for all this So I humbly request you that please do proper maintenance of busses Bus Details Pune Tuljapur Viz Solapur Bus No MH 14 BT 3181 Time of Departure 8:30...
Complaint comments  Read comments [2]Complaint category Wedding services

MSRTC — MSRTC BAD SERVICE

 Vidya2210
I had booked a bus from Alibaug to Kalyan for 07/06/2015 at 6:30 PM. The bus did not come till 9 PM. We were stranded there for 3 Hrs, and later we booked a private cab from Alibaug to Dombivli. Nobody at enquiry counter had any idea about the bus, whether the bus will come or not or where has it reached currently. Now I am trying to claim for refund, but no option available at their website.We made reservation online, but still faced so many problems. MSRTC services are not at all good. I also booked the ticket from Kalyan to Alibaug. Even that bus was 1 hr late. And, even though we reserved...
Complaint comments  Read comments Complaint category Government Organizations

MSRTC — बस थांबत नाहीत येत नाहीत

 ajay.mogrekar
Dear MSRTC, मी रोज औरंगाबाद ते खुल्ताबाद आणि खुल्ताबाद ते औरंगाबाद Up Down करतो. सकाळी 9 वाजता बाबा पेट्रोल पंप स्टॉप वरती Conductor आणि Driver (जास्त करुन औरंगाबाद धुळे बस) बस रिकामी असताना सुद्धा थांबवत नाहीत किंवा फक्त खुल्दाबाद चे प्रवासी बस मध्ये...
Complaint comments  Read comments [1]Complaint category Employers

MSRTC — Plz restart night bus service from Chikhli (Buldhana) to Deulgaon Kol.

 gajanangaikwad
Dear Sir, I request to you Sir, Please restart night bus service  from Chikhali (Dist- Buldana) to Deulgaon Kol. This service start since near about last 25-30 years, as per my knowledge.  Still problem facing from student, common man. Route -  Chikhali, Mera, Mendgaon, Malkapur, De Kol. (Note: - Departure evening 6 P.M From chikhali & Arrival at night Deulgaon kol. Stay at night In Deulgaon Kol and start next day 7.00 Am) Please look into the matter and resolve this issue. Thanks Gajanan Gaikwad [protected]...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

MSRTC — Stop not available within 15 kilometer

 swapnil51290
Dear sir, My village name Khadaki tal daund dist pune. It is around 20KM far from ST previous stop Kurkumbh tal daund dist pune And 13KM far from Bhigawan which is next stop. People who leaving at Khadaki how they can travel using ST. Why ST stop not provided for Khdaki village. There is arround 1-2lakh people staying at khadaki. People facing lot of problem regarding ST stop at khadaki please. Give ST stop for khdaki village. If people come from pune to khadki tal daund he need to take tikit of bhigawan. Facing lo of problems. Thanks regards xyz...
Complaint comments  Read comments Complaint category Unauthorized charges

MSRTC — MSRTC LOCAL BUSES ALWAYS LATE

 Harijadhav
I AM FROM MAHABALESHWAR AND FIND THAT MSRTC BUSES RUNNING LOCALLY WITHIN MAHABALESHWAR VILLAGES EG TAPOLA, DUDHGAON ETC I FIND THAT MSRTC GIVES CHANCE TO PRIVATE BUSES AND VANS THEREBY THEY ARE ALWAYS RUNNING LATE. PLEASE ENSURE THAT THEY MAINTAIN THEIR TIMINGS AND DO NOT CAUSE PROBLEM TO COMMUTERS....
Complaint comments  Read comments Complaint category Public Transportation

MSRTC — always late buses from Paithan

 Jadhavvj
Hi There, There are always late buses from Paithan bus stand, specially for Pune. They always adjust/change their time depending upon the time of other buses like Ambad-Pune bus. Very frustrating work done by Paithan bus department. You have to look into this. Waiting for your reply....
Complaint comments  Read comments Complaint category Public Transportation

MSRTC — A very abusive and arrogant talk with the lady passenger by bus conductor of MH20-BL 3254

 umesh7480
Dear sir/ madam, the behavior of Bus conductor of bus no. mh20bl 3254 was so abusive and arrogant with the lady passenger on 22 may 2015 the journey is from Mumbai (kharghar) to Pune ( Somathane phata). in this journey the language and the aggressiveness of conductor is not acceptable. You need to take action against this guy or we will go further as possible to him punish. we need strict action against this guy and looking for your kind reply. thank you....
Complaint comments  Read comments Complaint category Public Transportation

MSRTC — ticket not available after doing payment

 prasad2686
Myself prasad I have booked 2 seats in vijaydurg borivali of 26th may but after online payment I didn't get ticket also my payment debited from my account below reference id for transaction and msg from sbi Thank you for using State Bank Internet Banking. Your Transaction Ref No IG0AAYIHS1 for Rs.1229.61 on 18/05/2015 10:45:23 Please send me ticket or credit my amount Email prasad2686@gmail.com...
Complaint comments  Read comments Complaint category Banks

MSRTC — E Ticket & ID proof

 Vikas Yashavant Desai
I have did reservation for ( 2 seats) MSRTC of bus Vithalwadi to Islampur (from Dombivali to Islampur for journey date 30.04.2015) on 20 th may 2015. At the time of journey I shown print out of e-Ticket, e-mail & also the message which is received from authorised MSRTC site after ticket confirmation to conductor with my Office ID proof but he is demanding for government ID proof I request him to accept the ticket but he is such a stupid person & talking roughly & loudly. He tod about that anybody can show the messege, it is not countable.Meanwhile we reach in to Panvel bus depot, I am going to meet...
Complaint comments  Read comments [2]Complaint category Public Transportation

MSRTC — Pass dep not open on till 8 am at Bhor

 jameer kazi
I am daily travelling bhor to pune, when i was going pass renevation on today at 8 am. This dep not open when i was asked to enquiry dep they said pass dep will open on 9.30am. But when i was checked pass dep timing opening time is daily 7 am. Kindly confirm pass dep timing & why bhor dep is provided poor service to customers. My office time is 8.30 To 7.30, hence when i renew the pass as dep working is after 9.30 To 7.30....
Complaint comments  Read comments Complaint category Public Transportation

MSRTC — refund of my ticket cash back

 santo2605
I have booked msrtc SL bus ticket on16/05/2015 for the bus from Borivali sukurwadi to Satara for the date-16/05/2015 timing 22:00. But because of my relatives death I couldn't go by that bus. Please give me my cash back My ticket no.21079660...
Complaint comments  Read comments Complaint category Government Organizations

MSRTC — Service provided at Nashik, and Online Boking

 Shripad1950
I have booked online ticket for Shivneri Bus leaving Nashik at 17.30 hours on 11.05.2015. The boarding point as mentioned in the online reservation and printed on my ticket is Nashik CBS Trip, PNEM0006922 Ticket No. 20875470 I was very new to Nashik City and I was not aware of the various bus stands and boarding points available at Nashik. I was at Nashik CBS from 17.15 hours to 17.45 hours and after enquiry it was revealed that the said Shivneri bus will start from Mela Stand, I have to enquire about it and rush to this stand with my luggage. To my surprise the said Shivneri bus did not halt...
Complaint comments  Read comments Complaint category Products & Services

MSRTC — Didn't Receive Refund Of Cancelled Ticket

 yshintre
Hi, Myself is yogesh shintre.I booked Kolhapur to Chinchwad Semi-Luxury bus ticket online for 05-Apr-2015 At 1:00 PM. This bus was unfortunately cancelled.so, I submit my ticket at kolhapur ST depot for refund. After 2-3 weeks, I inquire at kolhapur ST depot about the refund, they told that, ticket would be transfer to Vallabhnagar ST depot for refund. After this I inquire at Vallabhnagar ST depot for 5-6 times.Mr. Jadhav at Vallabhnagar ST depot told that the refund is already send to your account.but the case is still I didn't receive any refund, I show my bank statement to them as well.so...
Complaint comments  Read comments Complaint category Public Transportation

MSRTC — Bus number MH-40 N 9170 doesn't stop

 PURUSHOTTAMSINGH
In the morning of 11th May 2015 at about 6:25AM Bus Number MH-40 N-N-9170 ( Chandrapur - Latur ) does not stop on schedule stop of Junona Square even 4-5 peoples ( all have to going to their job having daily bus passes ) shows hand sign to stop. Please do the needful action against that....
Complaint comments  Read comments Complaint category Public Transportation

MSRTC — Severe Customer Inconvenience and arrogance towards customers

 rishikeshuk
Online Ticket No :[protected] Passengers : Uday Kshirsagar & Uma Kshirsagar I had booked tickets of Shivneri Bus leaving at 5.30 from Nashik Mela stand to Shivajinagar, Pune for my parents on 7th May'15. As i am writing this complaint now, they are haplessly fighting with ARROGANT MSRTC STAFF. The concerned bus has arrived 2 hours late from its scheduled arrival and according to my parents, MSRTC AUTHORITIES at Nashik Mela Stand are holding the bus back till 8.00 P.M for no reason. That means there is unncessa ry DELAY of 3 HOURS in busy period such as summer vacations. My parents are...
Complaint comments  Read comments Complaint category Public Transportation

Recently Discussed

(0 minutes ago)
Flipkart
flipkart account is hanging and blocked
(1 minutes ago)
Smashing Commerce
wrong and false product
(3 minutes ago)
Flipkart
htc one a9 (opal silver, 32 gb) phone
(3 minutes ago)
Think & Learn / Byju's
refund
(6 minutes ago)
One Assist
one assist plan cancellation

Featured Complaints