Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I had booked ticket for shivshai from pune to solapur.
The time displayed on red bus was 7.30.
Later when i arrived at the bus station, i was informed that this bus comes from bombay and is going to hyderabad.
The bus daily comes at 9.30
Same was not been displayed on red bus.
I wanted to get down at solapur, as per 7.30 i would have reached solapur at 1.30.
The bus that comes at 9.30, will reach midnight.
How a girl is supposed to manage.
I request you to please take action.

Dist bhandara
Tumsar depot
Bus no.
Mh 40
8123

Bahot saari seats tut chuki hai and fat chuki hai..
Seats khali hote huyi bhi passangers ko khade rahake jana pad raha hai..
Vibration bahot jyada hai.
Bahot jyada aaawaj bus k andar aaati hai..
Krupaya bus hi halat jald se jald sudhare..
Bahot asuvidha ka samana karna pad raha hai.
Mere jaise passanger ko takalif ho rahi hai.

I am ankit chopde and i have booked ticket of shivshahi 17th april 2019, 6 pm bus boarding from pune to akola. But the confirmed bus got some issues and another bus was dued to us from pune, which was supposed to drop us at aurangabad and from there another bus to be allotted to us, as we started from pune the bus took a stop of few min. At a dhaba before ahmednagar city, where i was left alone and my luggage went in the bus and i have no contacts there in. Please help me out of it. It had many important documents and things.

Sir,
Bus no. Mh-20, bl-4257 depo - satana, date of travelling-17/04/18 bus timing-10pm at nashik bus station. The bus driver driving bus in such fast speed no one seats properly. Is it for transport of people or for good transport? I think road authority of india creat speed breaker to limit the speed of vehicle but the bus driver is blind. He drive bus straight way without seeing speed breaker. Will state travel pay us money if we have a back bone problem?
Plz think our it and take proper action.

1) mai ne msrtc online bus booking app par new account onpen kiya tha lekin uska registration ho chuka hai par verification mail abhitak nahi aaya hai

Ganesh kudale
[protected]@gmail.com
[protected]

2) password reset karna hai par abhi confirmation mail nahi aaya hai

Dipak surve
[protected]@gmail.com
[protected]

Please help me

Bhiwandi to thane bus no mh 20 bl 1479 this bus conductor take unauthorised charges for passengers. Today 16 and 17 april he is taking money pipeline to pimplas 20 rs actual rent for this traveling is 10 rupees but he is taking double and not giving me tickets and his behaviour is so bad with passengers like he shout in passengers without any reason. Please i want to do request about him (Conductor) please dismiss him from any type of government job.

Dear sir
I want to complaint about the msrtc bus nagpur to aurangabad 8:30 am from yavatmal. My grandparents want to go to aurangabad from yavatmal. My grandfather (Age 79) enter the bus and my grandmother (Age 73) can't walk fast because of her medical condition and age. Came behind my grandfather conductor can't wait for my grandmother to come. He abuse my grandfather and force my grandfather to leave the bus. This is happened in less than 2 min. That's why i can't take bus number.
I am kindly requesting you to improve your representative.

Thanks and regards
Mangesh bhange
[protected]
[protected]@gmail.com

I am a frequent traveller of st bus and found the toilets on the bus stand are not maintained clean.
No exhaust fans
Disinfectant are not used to clean
They are all stinking.
E. G. Sangola stand
Bhigwan, solapur stand.
Msrtc has increased the prices considerably but the facilities need to be upgraded especially the cleaning of bus stand and urinals

Dear sir/madam
Yesterday i tried 7-8 times to book 2 tickets in kurlaneharunagar to bhimashankar ordinary bus for my grandparents from ghatkopar to shinoli for yesterday i. E 16.04.2019
Out of 7-8 times, 4 times my money deducted from my bank account.
Two times i tried to book seat no: - 19 & seat no: - 20 for above passengers but no ticket generated but amount deducted from my bank account.

I didn't receive any tickets in my email id as well as not showing in my tickets details tab.

Bus number mh14-bt-2465 in the morning at 6:30 i got into the bus vasai to poladpur at thane the driver bashed into a tree at thane khopat depot because of wch the rear window of the bus broke down into pieces and because of which 4 to 5 people including me in bus got hurt but the driver didn even stopped the bus and even the conductor whn i tld him to tell driver to ride properly his reply was "i dnt kno how to drive u go n tell him".. Hope in ths case action should be taken

BUS NO. MH07 C 9502 WANI DEPO BUS from marki to wani early morning bus driver behave was very rudely even I don't explain in words on dates 15/04/2019
Please take serious action against him as soon as possible otherwise that person is harm to socity, his mischievous behaviour is so much dangerous for common peoples who were travel in public transport so please do needful action against him.

Bus from Aurangabad to paratwada which is required to depart on 7:15am departed before the time on 7:00am on 14th April. When asked on the enquiry counter they said we will make the bus to stop at Jalna. On arriving to jalna as well bus was not there. Wrong information given by enquiry counter officer as well no bus timing maintained leading to so much inconvenience and irritation.

This is vaibhav lavhale, age 23 travelling with msrtc bus number mh 40, aq 6250. The bus was heading from pund to buldhana. Since it was last bus from pune i boarded it with my luggage and started travelling with all standing. I asked driver to allow me to put it in cabin. He permitted and i kept my luggage in cabin. During the time aurangabad came and i got last seat vacant to sit. Meanwhile in aurangabad driver changed which i wasn't aware. Suddenly i overhead that someone thrown luggage in cabin all the way out. So i checked and it was mine only. So i asked why he's doing so? That changed driver said "i will kill you with this steppny i[censored] keep this bag here" and also used extremely abusive words in front of all. I tried to get my bag inside and writing this complain. I an going to do an fir against the driver and msrtc. I still request to take and appropriate action against him.

It's very sad to say that after paying so much of money for the ticket which is around 1.5 times of normal bus ticket, the shivshahi bus is very dirty. The staff of msrtc is very rude about answering complaints and they tell the passengers the if you want to sit then sit otherwise don't sit..
Please take bote of this complaint and improve your service.
😡😡😈
Dhule~nashik shivshahi

Toilets are in very bad condition. Is this our swachhta abhiyan. Please look into the matter. I am attaching images for same. This photos are of morning 6 am.in this situation how could the public enter the washroom. It hurts when we see this type of poor maintenance of public utility. We are paying for the services not using it freely then why this is happening.

मी पुसद, जिल्हा यवतमाळ येथील रहिवासी असुन पुसद बस स्थानकात वाहन पार्किंगची सुविधा आहे. दोन चाकि वाहनास दिवसा रु 10/- व रात्री चे रू 30/- आकारले जातात.
मी नेहमी बसनेच प्रवास करतो आणी मोटर सायकल या वाहनतळावर ठेवतो.
या वाहन तळास msrtc, pusad कडुन अधिकृत ठेका देण्यात आला किंवा नाही याबाबत माहीती नाही परंतु नियमा नुसार ठेका दिल्यास दर्शनी भागावर ठेळ्याची प्रत लावलेला नाही तसेच ठेक्यानुसार ठरलेले वाहनांचे भाडयाचे फलक लावलेले नाही, भाड्याची पावती दिली जात नाही. आणी मनमानी पध्दतीने प्रवाशांकडुन रक्कम वसुली केली जात आहे.
मी दि.[protected] रोजी मी अमरावती जाण्यासाठी माझी मोटर सायकल बस स्थानकातील वाहनतळामध्ये ठेवली व मला दि.[protected] रोजी सायंकाळी परत यावयाचे होते. त्यासाठी मला रू. 30/- भाडे सांगीतले परंतु दुसरे दिवशी परत आल्यावर रु. 50/- भाडे घेण्यात आले. त्याची पावती मागुन सुध्दा देण्यात आली नाही. अशा पध्दतीने वाहनतळ धारकाकडुन सामान्य प्रवाशांची आर्थीक लुट केली जात आहे.
आपलया विभागाकडुन वाहनतळासाठी ठेका देण्यात आला आहे काय? वाहनांसाठी किती रुपये भाडे दिवसा व रात्री करिता ठराविण्यात आले? त्या भाज्याची पावती देण्याची व्यवस्था आहे काय? दराचे फलक ची व्यवस्था आहे काय?. माहीती दयावी व ठेका देताना घालुन दिलेल्या आर्टा व शर्ती ची प्रत दयावी
वरिल प्रमाणे प्रवाशांचे आर्थीक पिळवणुकि बाबत त्वरीत योग्य चौकशी करावी व अटी प्रमाणे वाहनतळ धारकास भाडे आकारून पावती देण्यास बाध्य करावे व प्रवाशांची आर्थीक लुट थांबवावी
धन्यवाद
Adv prashant kagdelwar
Session court, pusad, dist. Yavatmal
[protected]

Hi team,

We had booked a shivshahi ticket (Ticket no[protected] for travel on 8th april, from shirur to ambad. But on the travel day, we got to know that bust got cancelled, we had to travel by some other bus and till date we havent received any refund.

Booking details :
Travel date - 8th april
Route - shirur to ambad
Passenger name - sameer rajput
Ticket no[protected]
Seat no 9
Bus type - msrtc shivshahi

Kindly check and revert us for refund details

I've to go daily pune manapa to mhalunge. But the bus timing is not good... Sometimes it's going very soon and sometimes bus is not there on time... Today they told us the bus no. 114 'mhalunge' is coming and leaving sharp 9 am. Bus came on time but not leaving till 9:15 an. What the hell is going on??? If you can't arrange the timing of buses... Then why you guys here??? 😡😡

Bus no mh 06 s 8120
Pune to barshi
Conductor name - ram gaikwad
Details - i ask conductor after reading board on bus want to go to barshi, he said to sit in bus, after travelling 10 to 20 km he said the bus is not going to barshi and you have to climb down to kurduwadi.

Though he is not rude in behaviour i am get frustrated because of his mistake.

Please take proper action.

I was travelling from baba petrol pump aurangabad to seven hill aurangabad.. As i boarded from baba petrol pump, the bus seats were already occupied but there where some mens who were sitting on the seats which are reserved for women... So i requested that men to leave that seat as that seat was reserved for women and no other seat was available in that bus... That person aggrogantly answered me and refused to leave that seat which was reserved for women, and started arguing with me...
Then i asked the conductor of the bus, her surname was "bankar" to ask that person to leave that seat. But she refused and said that, "you should ask other men in the bus to leave there seat" and said she has other work to do and then started arguing with me... I request you to please take strict action against that conductor so that no other women travels by standing when seats are reserved for women...