Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Hello sir,

I have booked a e-ticket online for travelling from bhandup to chiplun at 21:45 and due to some reason i had to cancel the ticket.
Unfortunately when i look into site there was no cancellation link navigating to "my tickets". Hence i was unable to cancel the same. Moreover there was no response on both the number listed in the site.
I had to unfortunately sent an email to cancel the ticket and for...

On 13th feb 2019, i have traveled swargate to vashi and same day return journey by shivneri bus, during twowards, vashi charged rupees 540/- and return journey same bus charged me rupees 480/-.

Can you explain me why this difference for same journey in same bus.

There were same bus, and same staff on duty.

Attached is the image of bus ticket.

Please refund me my more 60 rupees charged....

Bus no mh 14 bt 0966
Im travelling from kolhapur to satara
Bus has a lady conductor,
Ticket to satara is 165 she collects the money and remaining 5 rs are distribites by her. There no issue of rs 5 but she do this to all the passengers means 43*5=215 rs stolen in one trip.
She approximately do at leat 6trips this turns into 1290 pet day
38700 per month
4., 64, 400 rs stolen in a year
This...

12-02-19 shivshahi kalyan to swargate in the morning. Gear problem with the bus and it got delayed for an hour.
13-02-19 shivshahi swargate to kalyan afternoon 1 pm. Same problem detected at wakad and all passengers including 80 year old women were made to get down for replacement. Conductor don’t know which bus is to be replaced. The bus which was to be replaced didn’t have diesel. So again we are travelling back by the old defective...

Its been more than 2 weeks and i haven't received refund of almost1000 rupees for cancelled ticket of pune-nashik both ways tickets.
I have attached screen shot of cancelled tickets. Details of the same as given below -

Pune-nashik ticket details:
(This ticket has been cancelled at depo and hardcopy given to depo master)
Passenger name:
Aakanksha ghaisas
Amey ghaisas
Original ticket...

Hello team, i traveled on 11/02/19 from ichalkaranji to swargate shivshahi bus on 5.30 in the morning. Bus was departure at time in the morning, & reached wadgaon around 5.45, there was one reservation available. The person who reserved seat was not available on the bus stand. So driver & conductor are process to departure for further stop, with the confirmation of controller of wadgaon (Mr. Maruti kambale), bus reached karad at 7 o'clock,...

Date 12 feb 2019 time 9:11am bus manvat to aurangabd. Today morning we were waiting for bus at raigad corner selu. Want to go to jalna. There are already very few direct buses to jalna. Still bus driver did not stop at stop. So many ppl waiting there some in behind bus still driver didn't stop it for passengers. Its a routine that bus driver do not stop for passengers. There must be means to stop this....

This is regarding the bus MH 14 BT 4439 which started at 5.20 AM from Kamothe and heading towards Satara on 11 Feb 2019. Bus driver has stopped the bus at at 3 different places (fueling, at lonavala, after toll again without any reason) for more than 25 min at each location. Its really inconvenient to see no response from bus driver after complaining by all passengers. Bus driver had spent most of the time chatting with others and made passengers...

I want to complain about the ignorant behavior of conductor in MSRTC bus.

The journey details :
Bus No: MH.14 BT. 4346
Bus name: kudal to panjim
Stop bus boarded from: banda
conductor batch no: 99882
Date of incident: 11 feb 2019

details of journey:
i boarded bus from banda and since the bus was full I saw ladies reservation seat and a man had occupied it. I requested...

Panchavati bus no. Mh 15 ak 8007, conductor told me there is no any reservation seat for handicapped person, this service is not available in nashik.
I am disable person and i have authorised pass and certificate of my 50% permanent durability and that bus conductor is not ready to cooperate to get me seat... He was directly denying to provide reservation seat.

Request you to do needful action immediately....

I request msrtc official's to create a system for alloting a single lady a seat along with another lady who is traveling single when booking online.
Online system shows legend in the form of a pink dot for a seat for a lady but it is not executed or ensured by the system that only a lady can book a seat next to a lady.
Alternatively, conductor of the bus should carryout readjustment once all passengers have boarded.
Thanks...

पाचाड मार्गावर अपघात, एसटी ड्रायव्हर चा निष्काळजीपणा...

पाचाड पासून काही अंतरावर बस नंबर mh 07 - 07481, ड्रायव्हर हुनुमंत चव्हाण, शुक्रवारी ता 8 सकाळी 8:30 च्या सुमारास पाचाड...

My bus from mumbai to pune. Time was 3:15pm. Now it is 3:50pm bus has not arrived let,
There is no contact number available to who i have to contact when bus not arrived.

I booked my ticket via redbus.
And this is not the way you should treat your customers.

Provide me the detail of my bus.

Regards
Yogesh...

I took bus from wakad bridge to kalamboli
The conductor gave me ticket from chandni chowk cost (₹150) and actual charge is (₹130 - 135) when i asked him about the wherabout he started saying that its hardly 10rs extra and then when i didn't let him go he started saying that the rules have changed we give ticket from chandini chowk
May i know what sort of rule says that i have to pay from where the bus starts rather then...

Hello sir, i live in patas, daund, pune.in my village buses are not stopping at bus stop, it just pass from above the bridge and thats why i miss buses as i am daily user, only some buses pass from below the bridge and stop please take action on this i[censored] wnt i will share that bus number, the buses like mukhed, barshi, akalkot etc express buses are not stopping please help me with that...

Date: 20th jan 2019

Description:

I was trying to book 2 tickets for semi-luxury hirkani from borivali sukurvadi to pune swargate on 20th jan 2019. I tried 2 times. Each time paymentof rs. 640/- got deducted but i did not received any confirmed ticket. So in total i got 1280/- deducted and no refund received till date.

Please find image for transaction details....

Rsp sir
I have three month pass from gangakhed to parli. Of ordinary fare. Today as i travell parbhani _ latur bus nimaram bus asiyad bus. I show the pass to conuctor and request to conductor to issue ticket with difference of rs 15 but conductor not issue diference ticket saying that there is no rule to give difference ticket to nimaram bus. He issue full fare ticket to me as per u r gr difference ticket not given to me photo copy...

We are travelling from ashiyad bus at 7:45 pm after few minutes 8:15 bus having some mechanical issue we can understand that concern in bus near about 45-50 people...
After 8:30 pm they told us to you have to travel with other bus shivshai... All people get ready. For that.
After they didn't get to ready to start bus at at least 8:45
They told that bus will ready to go only at 9:00 we are trying to adjust but you aren't....

Dear sir,
I would like to put in your notice that today dated. 05.02.19, the shivshahi ac bus which is departed from nalasopara for dapoli, was not haulted at naigaon phata.

Most of the time i m traveling by the same bus for khoad, thane. But today the bus was not haulted due which i had got late for my office.

Hope u will take proper action on this.

With regards,
Anjali parab...

मी नेरूळ लपी बस स्टॉप वर उभा असताना msrtc चा गाड्या अधिकृत बस स्टॉप वर न थांबता २०० मीटर आधीच थांबत होत्या... वाहकाला ह्या बद्दल विचारले असता त्याने सांगितले की आमची मर्जी आम्ही...