Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

On 23rd february, todau i am traveling with my family from pune to bhimashankar in bus number mh 14 bt 4249.
At some bus stop don't remember the exact name of bus stop, i wanted to go to the washroom and then i asked bus driver very politely (Because lady conducer was not available at that moment because i guess she went down to sign up some papers) about how long the bus will stay, very sarcastically he answered to me that for 30...

Bus number mh 20 bl 3744 nashik sakri दिनांक 22/2/2019 sakri
संध्याकाळी सव्वा सात वाजता
हि बस सटाणा बस स्टँडमध्येच फलाटापासुन थोड्याच अंतरावर हात देऊन, दरवाजा ठोठावूनही उघडला नाही।
उलट एकट्या...

नमस्कार, मी नागपूर येथून नांदेड करिता दिनांक 21 फेब्रुवारी 2019 या दिवशी सकाळी 06.30 वाजता असलेली शिवशाही या बस च टिकेट बुकिंग केलं, टिकेट बुक झालं आणि मी गाडीच्या दाखवलेल्या वेळेप्रमाणे...

Today i am travelling from pune to nashik.
I booked the msrtc's shivshahi bus.
It is from shivaji nagar to nandurbaar at 9:30pm.
The ac vents are not cleaned also the filters are not maintained because plenty of dust is coming through those vents which are leading me to suffocation.
Also some kind of black layer is formed on those vents.
Kindly avoid this bus people.
Kindly take serious action...

Sir,
0n 19Th February `19 at about 3.05 PM, I was waiting for the buses to go to Thane station at Bhiwandi By- Pass Junction . The bus no MH 05 -S 8233 did not halt although the bus was having plenty of places. Just adjacent to this bus another bus of Bhiwandi - Thane Route arrived but this also did not halt. I could not take the number of this rogue bus, but you can take the number along with MH -05 S- 8233 just 5 mts plus or minus...

Dear sir
This is to inform you that i m travelling with my two children from mangon to pune... I hv reached mangaon at 5pm. I hv asked controller about the timing for pune bus he told me the timing 6 pm. So i have waited till 6pm, when bus arrived at stand i was just taking the bus suddenly bus conductor stopped me at the door saying that there is no place in bus and standing is not allowed. I have requested bus conductor that i m...

Dear sir/madam,
I am travelling always with MSRTC and when i want to go outside of my village i am booking online by our MSRTC portal but problem is that when i am travelling pune to Natepute there are only two busses are available.
I am facing so much problems of Natepute stop is not found for all busses. This problem was facing from last month.
Please i am requsting to you solve it and Natepute stop make it for...

नमस्कार
मी आता माळीवाडा अहमदनगर बस स्टॅन्ड ला असून मला कान्हूर पठार जायचे असल्याने तशी चौकशी केली असता बस 12 pm ला होती मी चेक केला असता ती बस 11.45 am निघून गेली होती,
तुमच्या...

I have booked shivshahi 18.03.2019 nasik borivali scheduled at 8.00 am. Conductor did not allow me to board bus saying that my reservation is not mentioned in his memo. He force me to get down of bus. My ticket no. Details are as under.

Maharashtra state road transport corporation
E-reservation ticket
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Trip information
Trip number : nskm0010489 aprrox. Boarding time : 08:00 hrs.br...

Dear sir,

I had booked e-ticket from satara to mumbai central for journey on february 18, 2019. The scheduled departure of the shivshahi bus was at 06:00 hrs.

However, there was no bus in sight until 06.30 hrs. When enquired, the person manning the departure booth (Controller) replied that he has no information or control over the shivshahi buses as they were contracted. Several times he tried to contact the...

Dear sir,
I am extremely disappointed due to our conductor service and their arrogant discussion with lady passenger who willing to travel till Shirwal( Dist. Satara) at night 10.00PM. I requested, pleaded to conductor to permit me to travel till Shirwal as it was too late to catch bus after office work which is located at Hinjewadi phase III. But he denied and talked very arrogantly and rudely which was unexpected and uncultured...

Dear Sir,
I want to bring to your kind notice that the cruelty & misbehavior shown by ST bus Driver of your department.
I were stand in bus (MH40 Y5971. Nagpur to Gondia) pardi Nagpur, at 2.00 pm.
My destination was Jawahar Nagar The bus came at 2.00 pm on the old pardi naka bus stand and took the 7 to 9 passenger too, And bus start when I saw the besides seat of driver is empty no one was seating on that seat, so I...

Today at about 2.15 pm kallam latur bus driver did not stop his bus bearing no. Mh 25 b1789 at dikasal. I give him signal he saw me but went away. That bus is from latur. At that time bus was half empty but driver was in hurry. This type of thing is not expected from driver of msrtc. So i request officer of msrtc to take proper action against the said driver...

This bus stop don't have any facility for public. This bus stop don't have washroom nor drinking water for public.

Public don't have proper shed or shelter to protect from sun or rain.

There is no basic time table available for public.

Staff over here say anything without having much knowledge.

In next month summer will start and public have face heat.

I hope this...

On 17/02/2019 bus conductor of talegaon to fauji-ambavade of talegaon denied me to give tickets to ghotawade phata and made me to unboard in a halfway. I am a regular passenger of that bus and i knew it has a stop of ghotawade phata. He is always being rude to passengers. I have seen other conductors of the same bus accepting passengers for that stop.
Please do take action as soon as possible....

With great dissatisfaction and with huge dissappointment from behaviour of staff of mstrc - vallabhnagar pune office.

Today 16/02/2019 i went to book ticket to alibag for my father who age 69.

Madam at the counter first took more than 15 minutes to respond upon asking same she misbehaved and didnt present ticket.

If this is respect for customer where in bold letters written customer is vip is...

As the bus ticket was of rupees 14, i gave the 100 /- and asked for change but he gave me 80/- rupees back and ignored me whole the journey when he was supposed to give 6/- back. This incidence if of today when i travelled from kit college kolhapur to bindu chowk kolhapur. I request you to look after it and gave my money back. As this has become usual thing. Bus no. Mh 09 cv 0471. Time 5:50 pm on 16th february 2019...

Hi,

Ticket no is 36088760
Journey date is 21 Jan 2019
Booking Date is 15 Jan 2019
Cancellation Voucher is 36124436
Refund Reference no is PCPI[protected]

Two tickets were booked and one was cancelled.

Please reply ASAP. Nobody is responding, also its more than one month its not credited yet

Thanks & Regards,
Gaurav Gupta
[protected]...

I have booked 4 tickets from nira (Purandar) to kurla nehru nagar (Mumbai) and 1 ticket from nira (Purandar) to kamothe (Panvel)
The boarding time which is mentioned on website of msrtc and on printed tickets from mira was 23.19, however bus left nira at 22:45 without informing.

I have suffered alot coz of this inconvenience from msrtc

Ticket number 36303482 & 36340444.
Driver & cundocters badge...

Hello sir,

I have booked a e-ticket online for travelling from bhandup to chiplun at 21:45 and due to some reason i had to cancel the ticket.
Unfortunately when i look into site there was no cancellation link navigating to "my tickets". Hence i was unable to cancel the same. Moreover there was no response on both the number listed in the site.
I had to unfortunately sent an email to cancel the ticket and for...