Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I am dr. Aniruddha kulkarni residing in lavel khed ratnagiri. I was travelling from mahad to dabhil by nemem aram bus l3855 bhayindar-adare-anari, as i was getting down the bus, the bus driver did not stop the bus at exact stop he stopped behind the stop n conductor named-n t horkat no manners of talking he was telling to getting down from bus too quickly and did not talking properly. Just because of this some. Of this msrtc is going under...

Mi kolhapur te mapusa asa tarikh20/12/18 la pravas karat hoto.
Bus madhe jo conductor hota to khup urmath hota sarvanshich ya na tya karnane bhandat hota... Maza shevatcha stop mapusa hota apekshe pramane bus st stand var jane avashyak hote tase n karta conductor ne amhala tethun 2 km lamb high way varach sodale aani bhandan dekhil kele mazyashi... Shivshahi kadun ashya ashikshit lokana job var thevnyachi apeksha navhati......

I travel daily from ghodegaon to aurangabad by bus. All depo buses except akola &basmath depo buses take fair rs100 from ghodegaon to aurangabad. But akola &basmath depo buses take fair rs.105. It means they take rs.5 extra from other depo buses. I think it is because of considering extra stage travel.
Plz do the needful. I will be very thankful to you sir
Thank you...

My wife along with 2 children and parents in law are travelling to dapoli from belapur (Navi mumbai) by shivshahi today dated 20/12/2018 (Attached copy of ticket). Estimated boarding time was around 10:30 from belapur, but bus arrived at around 13:30 hrs. During this period no information was provided to us for the delay more importantly bus conductor was also not professional enough to reply to the queries by travelers. Moreover, after reaching...

I had booked 2 Nos seats of MSRTC BUS ticket no 35757408 from pune to belgaum through Redbus portal. Journey date 21/12/2018.dept time 11 pm.
Due to personal reason, I had to cancel my journey and hence I tried to cancel ticket through www.public.msrtc.com but unable to cancel the ticket.
you are reqested to arrange to cancel my ticket and arrange to refund the amount.I was unable to log in to MSRTC WEBSITE but i have forgotten...

I m regular passenger of msrtc on palus - sangli bus route. From 15 days i m facing problem along with lots of passengers regarding irrgular bus service. The buses timings are changed and we have to wait for atleast 1.5 hours for next bus at sangli stand.
Actually on time of morning and evening there is so crowd on s. T. Stand but bus didnt came on time.
And at same time there are 4 buses but then for 2 hours there is no any...

I am travelling from pune to panjim. The bus is extremely filthy, it seems it was never cleaned. It keeps stopping every one hour which is not menty online.in the middle of the journey, the driver switched off the ac, the whole bus became one oven chamber and the conductor's attitude is completely lax and very rude. This is one of the worst services provided for the money they have charged....

Sir
There is a non-stop bus from satara to stargate in every 15 minutes as per your time table which is displayed instand.
But you have not followedthat time table resulting long que and crowd. People are waiting for bus reservation for more than a hour. Ticket seller person doesn't behave like a public servant. He is not followed time table. He prefers shivshahi bus which is costly.
We always face this problem plz take...

Today i traveled pune to nagpur by bus msrtc sleeper coach pricey1985/- schedule time of arrival 8:40 still 10 am vehicle not reached to destination. Morning it should stop somewhere to do morning work but driver denied to stop saying it will go late actually stop shouldn't be more than 20 minutes but who will tell him god knows. Rude behavior. I thought govt bus will work smooth but still old red bus behaviour please help...

I did online reservation for 4 adult seats from swargate to sambhaji nagar kolhapur
Ordinary express total fare of rs1220 (Ticket number[protected]. But the bus was cancelled and 4 seats were adjusted in semi luxury till cbs kolhapur (Not sambhaji nagar, for that i had to pay 200 for rickshaw at 1am). Base fare of semi luxury was 385*4=rs1540. I was asked to pay additional rs376. So now i paid total amount rs[protected]+376). Asking...

I have booked above ticket, from my mobile app. I would like to cancel this ticket, booked for 24 dec 18, from chiplun to pune by shivshahi bus, since i have reschedule my journey for 23 dec 18 from ratnagiri to pune by shivshahi sleeper bus. I am a senior citizen and ex defence person.
No option is available for cancelation, if booked from mobile app, as of now.
Please address and resolve, this issue, at the earliest, before...

Yesterday i was booked on the 12 noon shivneri bus from swargate to borivali. My alightling point was balewadi at 12.22pm. I reached well in time but there is no sign or information on where exactly one has to wait for the bus. After 45 minutes i went ahead to the wakad bus stop where i was told that if at all the bus leaves on time, it will arrive only after 1pm. It was 1.10 by then. No one was answering the calls at the swargate number....

Today 11/12/2018 at 7:30 am i have seated in luxury bus of msrtc for travelling parbhani to jintur in bus no. Mh20 bl3611 parbhani risod. I am regular traveller with msrtc regular. Pass from last 14 years. Conductor of the bus denying to giving difference ticket as to luxury service while other luxury buses had given me the differences of that. It is not fair to exploit customer this is given me mental and economycal harassment. So please...

Dear sir,
I enquired bus from nashik to pune at nashik new bus stand. Upcoming bus timing was not matching so i requested for previous bus timing for my future travel. But enquiry department refused me to give any details on this.
I again requested them and thereafter depo manager came and me some random questions,. I explained him all the request. But he started threatening me like why you want this extra info, you couldn't...

Respected sir,
All shivshahi buses are online for booking at night from dhule to pune and from pune to dhule.

Not any ordinary bus or night express bus available for booking at night. Why?

We are poor peoples and we are not afford shivshahi bus.

We have gone to pune by bus from the bus stand but very very huge rush in chopada to pune bus every time. Every time we are facing the problem...

Dear sir,
My wife and self waited for msrtc ac shivneri at 07:00pm at maitri park, chembur for about one and half hour on[protected]Thursday) against online reserved tickets. There was not even a single ac shivneri bus through wakad to aundh. Fortunately, a couple of ac shivneri buses were passing through that stop. As we waited for more than an hour, we requested the ticket examiner to allow us to travel to swargate or pune station...

I am traveling in vehicle no. Mh 40 n 8901 which is going from nagpur to devari. Conductor is rude with much attitude that he doesn't take any other person than devari. He is saying bhandara buses are much more leave the vehicle right now and go with another vehicle if you want to go to bhandar. I don't understand is this behavior is good for your company. If someone is going for deveri he is ready to stop anywhere he want but if you are...

Sir,
We i am and our some teachers and students daily travelling since many years by
Wardha to amrawati (By arvi route) bus time - morning departure time from wardha
6.00 a. M. Wardha depo.

But after diwali 2018 bus is not coming on time and we are (Passengers) can not reach our destination and to our duties at time, that was never happens before that, so plz we r requesting solve our problem. Because...

Respected sir,
I am sales and marketing person. My msrtc app login was not opened. So my huble requiest to you plz do accept my login id and passward. On app they show invalid id and password. Give me solution for msrtc booking on regular basis. My contact no [protected]
When i am login app show invalid id and password. My mail id [protected]@gmail.com plz send link for correct my id and password...

As i was travelling to pune from shirdi with my wife and children my elder daughter was 11 years 7 months on[protected] i requested the conductor to issue me two and half ticket but he refused and asked for the proof i provided original aadhar card and birth certificate soft copy he didn't recognize the birth certificate and issued the full ticket so i please kindly request you to take certain action on him this conductor no is 33431....