Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Dear sir/mam

My name is alok kolhe today i am standing at sangamner bus stand and waiting for bus to travel at nandur shingote that time at 14:55 at afternoon shrirampur - nashik bus comes in bus stand and i sit in bus bus when conductor came he said that only nashik passenger's have to sit and others have to find another bus to travel between sangamner to nashik that time i asked to conductor why we have to find another bus...

I am currently travelling in msrtc shivshahi bus... From sangli to pune. The driver's batch number is 18120 kolhapur. The driver has been using way way way too much horn. N when asked to use in consideration of others he has very rude behavior. Also... He went shouting on everyone and spoke very rudely to senior citizen passengers for climbing in hardly 2 mins late. Considering the snack stop had improper washroom and service..
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Dear sir,
Dr Umashankar Prakash Vishwekar, my tikit no is 3562 am traveling regularly from kolhapur to Beed. I have never seen the charging point in working condition in shiwshahi sleeper coach bus from kolhapur to jalna. Today on 6/12/2018, the bus was late by one hour on kolhapur plat form. The cleaning and washing of the bus is not done properly from so many days. All of the births are full of dust. The window glasses are in very...

नमस्कार

मी अनिल देवरे नाशिक शिंदखेडा बस नंबर mh 20 bl 1545 या गाडीत प्रवास करीत होतो सदर गाडी नाशिक ते शिंदखेडा अशी होती मालेगाव स्टँडला गाडी लावली होती त्यानंतर गाडी पूर्ण...

I've raised a refund request due to non-arrival of bus at boarding point (Vaduj). The relevant query no. Is[protected]. It has been more than 3 weeks now, but neither the customer care or the help desk is taking look at this query.

I had booked a ticket to travel using msrtc bus, but the bus simple didn't arrive at boarding point, hence i filed a refund for the ticket. I've sent numerous e-mails and called them so many times...

I am amruta raut, i had booked shivshahi bus ticket from shirwal to pune on 4th dec 2018. Bus timing was 9.40am and boarding point was shirwal.

Bus usually reaches on time i was waiting at the stop till almost 11 am and was constantly trying calling swargate office. Call connected but no informatin about bus.

I took another transport at 11am due to my appointment was booked in pune hospital.
Last i received...

I booked shivneri ticket from pune to thane on 2nd oct 2018. Bus timing was 6:30 pm and boarding point was hinjewadi phata.

Bus usually reaches the stop in 45 mins - 1 hour from swargate. I was waiting at the stop till almost 9:30 pm and was constantly trying calling swargate office. Call connected only twice in 2 hours of span and they updated me that buses have not yet arrived from mumbai and there is no bus to depart from...

Pune mumbai shivneri has disappeared. It left swargate at 9 am but never reached vanaz. Hundreds of passengers have developed neck problems looking for this bus. Most irresponsible behaviour by the government service even after paying inr500 which is an average person’s daily wage. Conductor at the stop says - this is india!! Amazing confidence in the system....

I am travelling from indapur to swarget in the umarga solapur pune bus. It charges 245 from indapur to pune while other buses charges 180. Though the ticket charge is more the condition of the bus is so bad. Number of seats are in bad condition. One seat is not there in the bus.
This is from umerga bus depot
Which kind of extra service do you provide to charge high....

Vinanti arja,
Mahoday,
Me 28/11/18 amravati depola 50%savalaticha arja nela asta mala sahi v shikka denyachi talatal karnyat alee ashaprakare vidyarthyana tras hoto ahe tari aapan vidyarthanchya pravas savalitikarita mazya arjacha vichar karnyat yava he vinnanti. Maharashtra, st pravasamadhe vidyarthyana 50% savlat arjavar depo vywasthapak kinva sthanak pramukh sahi v 50% savalaticha shikka n deta tyanchi advanuk karun tyanchi...

Sir/madam
I, arif m lukade tried to book a ticket from swargate to borivali on 28/11/2018 at around 10.30 pm.
During the process of confirming the ticket by selecting the seats and following the transaction process through atom transaction selection from your website, the amount of rs 970 got deducted from my account without any confirmation of the tickets being booked.
I havent recieved any email or sms confirmation...

Renewal of pass timing over is said by duty incharge at chandrapur bus stand maharashtra.
I work in bank i came to renewal of my pass at chandrapur bus stand at 7 pm dt 27/11/2018 and duty incharge inform me time is over. And also misbehave by staff.
Strict action should be taken and priority to customer also to be given instead of misbehaving with them....

I have been traveling from bhandara to sakoli... U people charged rs 90 for 40 km but there was no ac service also there charging port are off... When i asked conductor she doesn't know anything... When i asked driver he doesn't know there are charging port too... So why 90 it's just like traveling by ordinary bus... Ur positive response towards it will be helpful......

Hi,

I am currently travellling from Mahad Borivali Shivshahi Bus dated 26 th November 2018

The actual departure from Mahad was at 1:30 pm
the bus departed the depot at 2:20 pm

The conductor says that the passengers whose Alighting point is Wakola Police station will have to leave the bus at Bandra teacher colony
How is this possible Santacruz residents alighting at Bandra
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I have booked a ac shivnery bus ticket on 22nd of november 2018 from mumbai to pune. Due to some reason my payment for 1st time got failed and as per website i should get my money within 7 days but still there are no traces for the same.

I have done my transaction through my debit card.

I have faced same issue on 24th of november 2018 while booking ticket from pune to mumbai....

I showed my election card to conductor bit he refused to give concession saying it is duplicate. Bis no. Mh14 bt 3382. Going from pune to aurangabad at 7.45. Am from pune. I showed him digilocker verified documents on mobile for confirmation but he refused again. Said these are fake. When government accepted it why he should not. Lack of training or letargy trabouled a senior citizen. He was having less money....

Hii msrtc team,
I am a loveble with you but i have an experience about your conductor with me,
I have an travelled on 25th november 2011 by shirpur alibag bus and i also booked my ticket on a bus no.:mh 20 bl2672 from dhule to panvel on 25/11/2018 but after seating on a reserve seat, after 1 hour your bus conductor has told me that i haven't sleep on seat but sleep means only body has dropped on seat like seating but he treats...

I am standing on vaijapur dist aurangabad from 6:35am waiting for bus to gangapur dist aurangabad which is scheduled for 7:15 am but either it didn't come or it didn't have board on it and very sure it was not park at allotted platform and now it's 8:25 am other bus for same destination is scheduled at 8:15 which is not at all here. It seems that on this stand particularly for vaijapur depot there are no boards on buses and no announcement...

We were at sholapur bus station and wanted to go to miraj so we got into this ac bus which was heading towards kolhapur and driver was seated in front of the wheel. We thought bus will be leaving in a while but it didn't. They said 15 mins every time we asked and they didn't even say that it's going to be late. We were seated there for an hour or more and then when we asked at the enquiry counter. That guy first said that it will be leaving...

We were travelling from zunnar to murbad by bus no. Mh 12 bt 0212 on 23.11.18 but bus conductor mr. Sunil did not accept senior citizen id card issued by government of india he argued with us saying that they will accept only adhaar card, we informed him according to a bill passed by supreme court of india in september 2018 adhaar is no longer should be treated as id card.. But he resisted and told us he will accept only adhaar card and charged...