Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Drar sir

I am traveling from thane kasarwadvli to kapurbawdi but due to my phone call i forgot to come down to kapurbawdi i come to next stop majowad even i have taken one more ticket from kapurbawdi to stn but conductore started shouting on me her name is s g gai she don't have respect to talk with passenger she is taking benefits of being a lady conductore pls take strict action against her to keep st name good in market....

Respected authority
Government bodies are always careless about there work as the employee know what ever the coustomer feedback is they will get their payment on time i am traveling in a shivshai bus but the driver is discarding all the coustomers demand
1•when i asked for closing the cabin door he refused but when he wanted to close it he closed it.
2. When coustomer asked for turning off the ac he again refused...

I was travelling from chikhali to pune on 20 september 2018 and i reserved a ticket for the same from msrtc online reservation website. I reserved a ticket for shivshahi bus the bus timing was 9:45 at chikhali bus depot but due to some reason the bus was delaid by two and half hrs and also the bus was changed from shivshahi to ordinary.

34661662 this is my ticket number and my seat no was 12. I demand an imidiate refund of...

I forget my bag in bus of nagpur to aheri and i am trying to contact at bus depot of aheri the network is busy for since 2 hrs
I have to check whether i can get my bag or not. I had also made complaint in toll free number of msrtc they had registered my complaint against network jamer of aheri bus stop.
Kindly resolve my query as early as possible...

Sir,
Nashik waghai via ahwa is only one bus in 24 hours round of clock. And since the maharashtra & gujarat divided the interstate transportation connected through only this bus. Since 1 week bus not coming from nashik depot. They are not sending bus intentionally. Very poor public are living in this area and no other transportation available between nashik and ahwa. Hence requested to give necessary direction to concern officer to...

Hi Team,

I want to share my experience with you and hoping you will take some action against the conductor.

On 14th Sep’18 morning 11:15 i went to Mumbai by Pune to Dadar S.T bus and had a good experience, So while coming back I decided to take again S.T bus.
I took bus from dadar (near to railway station) at 5:15 AM bus number MH.14. BT 3142, I asked conductor to give Pimpri ticket. he ask me to give...

I booked asiad bus through msrtc website

Ticket number[protected].
Travel date -17 sep 18

Boarding - aurangabad bus stand (Expected 11:30 am /actual 12:30 pm)
Alighting - vallabh nagar-pcmc pune (Expected 5:10 pm/actual 8:30 pm)

The bus that i booked was asiad - phone came at 11:20 am saying that asiad is not available and ordinary bus will come.

There were alternate...

Dear sir/ mam,
I made a reservation for shivshahi ac bus from parli to pune for date: 18.09.18.
The details are given below.
Ticket number : 34616187
Trip number : bedl0000369
Transaction id : nhdf[protected]
I was informed that the bus is not available for the day as it was cancelled by msrtc and i was asked to make a complain to get the refund of my ticket.
My contact number-[protected]br...

Hi, i am standing at ywatmal bus station. Today we wanted to travel using shivshahi bus as heard @ that service. When inquiring @ time, officer telling me that there is no specific time and bus can come any time as per driver wish. I am surprised and miffed that one side we read department running at loss. And there is no sincerity at your end to rectify. It’s very unprofessional behavior and wondering how people can trust and get service...

Respected sir,
Subject:irregular bus service
I am student of matoshree college of engginerring, odha, nashik, i have to complaint about irregular bus services. Previously there were 4 buses for us at 3pm after the college but panchavati depo reduce it one by one, we bought our passes for bus and still we have to spend our money on travelling, there are many more students suffer from this condition so that our total time west...

I am chetan patil traveling from pune to nashik in bus no 1284, i have one query for you sir, of what things you take charges 410
I think you take it for providing service to passengers, not a single charging port is working of bus even the switch is on from drivers dashboard i am traveling in night sir my battery is dead how should i contact any one if i want to contact, very disappointed by the service 0/10 for the service, i think...

Booked a ticket online for 6.15 am hirkani bus from pune station to dadar... Shocked to know that the hirkani buses never run on time.. This so called 6.15 am bus has started at 7.15 am (Bus details mh06s 8268 date:17/9/2018).. Exactly one hour delay from the scheduled time... Meanwhile sorry to point out.. None of these issues are faced with the shivneri busses....

Dear sir/madam,
1. My ward travels on daily basis from air force devlali to cbs to attend coaching classes.
2. While issuing service pass, at bhagur bus stand, pass issuing staff issued a service pass in place of student pass to my ward and also made it from air force guard room to bhagur and then from bhagur to cbs instead making a direct pass from af guardroom to cbs.
3. Also the person making passes is behaving very...

Today 15 september 2018 at around 7pm i was on my scooty with my mom at upanagar signal nashik and a mahamandal bus driver bus no was mh 15 ak 8046 came from backside n dashed my scooty. My right hand is been injured and even my mom is being injured and instead of being guilty the driver of bus argued with me in a very bad language he abused me in front of all people on signal very badly. I want u to take action on this situation because...

I'm waiting here in satona aera in between ramtek and bhandara road, maharashtra... Daily m facing problem that no bus available after 5pm... Who is responsible for this kind of hopless management.. Daily m wating here more than 2 hours. And we are thinking about india superpower.. Improve ur management work 1st... Shame on you guys.. Please improve time is money sir...

I have complained to msrtc for refund of excess charging while booking on line ticket me @ senior citizen.

On my complaint i received a call and mail stating to send pictures of front and reverse side of my card thru which ticket was books.
The same was sent without cvv number.
Now msrtc want my confidential cvv number for remittance of paltry sum of rs 350 /-

This is out of way my plane request...

I booked 2 tickets from panji to swargat pune online.
Trip no 5228599
Ticket no 34552351
Travel date 15/09/2018
For
1 waman gokhale age 65 complete, (Senior citizen)

2 smita gokhale age 61
The ticket charges taken for me full charge (No senior citizen concession) and for mrs smita 61 full charge.
As such refund me the excess charges as no senior citizen concession was given...

The bus we heir from pune to aurangabad is totally out of maintenance the seat are broken very uneasy to sit on it and the dirty bus as you can its long tour of about 4hrs how can a person sit over such a broken seat and fair for this seat is as much as the other well seats so what to do.
Plz do major changes in this area. So that hopefully no other can be in problem....

Dear
Sir/mam
As mentioned in subject I am Manoj Laxman Gund resident o[censored]le tq South solapur dist solapur which is situated on Solapur tuljapur roa.After our several requests S T promisees us that their buses will take stop at Ule and will drop and pick up the passenger from Ule itself...
But till date buses are refusing to take stop and drop and pick up the passenger..
So passenger of near about 7-8 villages around...

I was traveling from wagholi (Pune) to shikrapur. Bus no mh 40 - - 6039.

I asked for ticket he handed over me ticket which is already drawn of amount 340₹ and asked me 55₹ i asked him to provide me valid ticket then he tried to negotiate and asked me 40 ₹ instead give me valid tickets.

When shikrapur came he asked me that ticket back (340₹), i said give me then valid ticket, then he yell on me xsssxxss...