Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Dear Sir,
Your conducter name is p so Shinde I m traveling to shivashai bus panvel to nagothane. He is not getting me ticket to nagothane which bus is Dapoli no 003008. The conducter told me the bus is going on the canteen which is not msrtc canteen n the bus halt at half hr so you get ramvadi ticket n told me catch the bus from ramvadi to nagothane but actually bus dinner halt is ramvadi so how can they stop other side canteen n...

Gadi number - MH20 BL-1624 Bill machine number & name (osm[protected] r m humbe Date of journey 15/07/18 time 07:22:59 Nanded to latur
The lady conductor of this bus is contineously fighting with passengers. With me also she fought for change. I didn't have change so I asked her to write behind on ticket the amount of 10Rs. Which she have to return me. She started arguing to refuse it. Instead she used wrong words too. I request...

I booked a seat on bus travelling from Shivajinagar Pune to Buldhana on 13 July 2018 online. I chose my seat according to seating arrangement as shown in online portal of msrtc. In travel day I found the seat I reserved is located at the end of the US but not as shown in online portal of msrtc website. This is really not accei as I reserved the seat for my comfort and not at the whims of msrtc. I paid for the reservation. If you don't get...

On 13th July 2018, in Swargate to Alibag Shivshahi bus(6:30PM departure time), the conductor took standing passengers which causes lot of inconvenience while boarding bus to the passengers who have already reserved the seats.

The name of the conductor is Mr. Reche

Requesting you to please take necessary actions as this is causing lot of inconvenience also it is causing delay.

If overloaded bus(due...

The condition of the upper indira nagar bus depot pune is pathetic. Its so much rubbish that people cant even walk properly. Condition in rainy season is more worse. Its very unhygienic all over garbage and bad road i really wonder how come poor bus drivers and people comute from there. It needs a really quick action. For the safety and wellbeing of both busses and people who travel from there. Puting this forward to just let the govt know...

Sir, I am traveling from Pune to Ahmednagar. Bus No MH 20 BL 1079 PUNE-GEVRAI.. CONDUCTOR S NAME IS DM MULE. BUS STOPPED AT SHIRUR BUS STAND FOR HAULT. I inform coductor & going to bathroom... But he do not noticed & leave me at shirur. My valuable luggage in the bus. Such very headache to find it. .such very bad behavior of this coductor.
PL. take action on this coductor......

I had booked shivshahi from mumbai central to mahad. The source time was 10:30. But the bus has not started from source station. So please return my amount of 420 .My ticket no was Tk.No.33876795;Shubham Kawt;MUMBAI CENTR-MAHAD;12/07/18;SS;10:31;PANVEL-LONEREat10:31;Id-;F:2+H:0+C:0=T:2;S:15, 16;Rs420+ConChg.
Please do pay attention.
Contact me [protected]@gmail.com...

I booked ticket from nashik phata to nashik online of shivshahi bus on 12 the July timing was 7.30 at shivaji nagar and 7.45 at nashik phata but 7.30 bus was cancelled without any intimation...and they also didn't merge us in any other bus...it was pathetic..we have small child with us.. Inquiry person from shivajinagar not receiving any call... Please take imidiate action on it...

We are suppose to travel from pandharpur to jalna via kolhapur-jalna shivshahi sleeper the regular time of arrival of shivshahi is 10:45 pm but now it's 1:33 am but there is no bus available up till now.it very disappointing.please take appropriate action bcoz it is really very inconvenient to customer, this irregularity in timeliness of shivshahi is increasing rapidly .we hope strict action will be taken against it so that next time we can...

Dear Sir,
Bus No MH-14 BT-2326 is having heavy water leakage from roof and floor. I was travelling by this bus on date 07.07.18 from Nashik to Dahanu which starts at 7.00 Am from Nashik.
It was raining that day and heavy water was leaking from top, bottom . Also there is water leakage from windows also as its rubber gasket are damaged.
Kindly look into this .
Thanks
Raju Deshmukh...

Journey Date : 8th/July/2018
I booked the ticket for MSRTC semi Luxury bus from Swargate to Borivali and bus time was 9AM from Swargate. The Bus should reach Wakad stop by 9.45AM (As per update from MSRTC staff). After some time they gave update as 9AM bus has been cancelled and they will allow me to seat in 10AM semi Luxury bus. Then they cancelled 10AM bus as well. We were waiting on Wakad bus stop from 9.15 to 11.45 but there was...

I am a usual Pune-Mumbai Shivneri customer. This has become a very common scenario where the buses break down, and no help whatsoever is made to the passenger. I take the 5:30 am bus from Pune station so that I can reach office at 9:30. An early morning bus will stop working, then that is not possible. All the passengers had to hunt for a new ride in the heavy rains

With the hiked prices in Shivneri fare, the least expected...

I booked a ticket from Pune to Mumbai for 1st July, 2018 for my uncle Mr. Sonudas C Kubal.
However, the bus did not arrived at the boarding point (Deccan gymkhana).

After on call discussion with concerned person today, I have been told that the route for the bus had been changed. Without notifying the passenger the bus left for the Mumbai.

Attaching herewith the bus ticket which clearly says that boarding...

6chi Alibag thane gadi hajun lagli nahi khopat depo thane chokshi Adhikari lokan uttar dyayla pan taiyar nahi, Choksi Adhikari mahnun tyana lok jawab vichari kinva kuthlu buss kuthe lagnar kinva buss gadya itke ka let Tari to jawab set nahi kinva lokanshi bolat pan nahi, mag lokani jaycha kuthe. ??? St maha mandal asa pan totat chaltey ase batmi vrutpatrat vachqyla miltoy, Tari karmacharyani aapli kartavyani Kam Keli pahije, St mahamandal...

Dear sir,

Shivshahi is the best services for us but bus having mobile charger port but any bus charger port not working.
I am daily using ur transport
From to
Nagpur. Bhandara
Nagpur. Amravati
Nagpur. Sakoli
Nagpur. Chandrapur

But no one bus charger port works.
Plz do something
If you have taking the charges of all services that you provide in bus then...

I am traveling from nagpur to bhandara i shivneri. My friends told me that shivshahi is the best bus to travel in maharshtra as it has ac, charging points and reclining seats but when i tried to charge my mobile the charging points are not working. I asked to conductor he said they are not connected and no one charge mobile in it. This is hopeless answer any one can expect. Either there should not be charging points or the points which are...

Complaint regarding mh 20 bl 2937 bus in chopada bus depo. This bus travel through rought chopada-surat-chopada.
In above mentioned bus 50% seats are breakdown. People's who goes to surat travel standing even seats are empty because sits are not in condition to sit. Even this bus has poor suspension.in one direction chopada to surat total distance 350 km and required 8 hours.
Pls sort out this issue as early as possible...

Sir, I have booked ticket on 8/6/18 from swargate, pune to hyderabad... But the marte cancelled it due to Rtc strike in mumbai... Till now, I didn't get my money back... So I'm requesting u to note this and refund my money...
It is already more than 25 days ... My humble request is to refund my money as soon as possible... I have submitted my ticket copy to the Rtc authorities in pune...
My ticket number...33596209
Seat...

Traveling nasik to borivali, shivshahi buses are worst buses ever, as soon as it starts raining water start dripping from upper windows, when complained about it to conductor he just checked it n sat on his seat, i told him again k do something about it, he was like me kai karu mage jaun basa, there was an empty seat so i sat there, what if there were no empty seats, was i suppose to seat under dripping water for 5 hours.
What is the...

I was seated in the bus from dange chauk to balewadi stadium bus number is mh12 kq0674 they didn't take proper service. He has chosen bussshhi path n while i asked the question to the conductor he answered me that passenger are on this path as another buses are going using flyover. So i am unhappy with answer as well service. Please train that driver as well....