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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC]
Customer Service Contacts

Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

Phone
+91 20 2612 6218
803
278
+91 20 2612 2591
193
132

Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 66

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K
kaustubh pethe
from Mumbai, Maharashtra
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bus arrival timing

Website:www.msrtc.gov.in

I had done a booking for mumbai bus (Semi luxury) at 7:30 am from wakad and the bus was not available on the stop on time (That is at 7:30). Still i waited there for 1 hr and yet no sign of the bus.
Even there are lots of problems for tracking the bus that u booked for. As there is no bus number printed on the ticket. Most pf the time this happens and passenger ends up in a heart break and has to board another bus inspite that he/she...
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S
Sagar Gahiwal
from Pune, Maharashtra
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regarding reservations from msrtc application

Address:411017
Website:Payment not proceeding of any one option given and call services not active

Hello team,

We are facing error while transaction for reservation, i think in my career it is worst scenario of bus booking was still remains same

As i shame on the services which is providing as unsuccessful, error technical challenges while open application or while doing payment.

Even though msrtc still not going cashless while physical booking.

There is no. Option. Working...
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N
Narendra Marchettiwar
from Wai, Maharashtra
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bus not stopping even reservation done

Address:Nagpur, Maharashtra, 440027

Dear sir, i have booked the online ticket from nagpur to adilabad bus schedule time was 12.20 at chatrapati chowk, bus came on time but driver is not stopped at chatrapati chowk stop, so i called to bus depot but they are not given proper solution and they shouting on me like you are doing fool to us.. I want to ask the question are they really sitting for helping comman people. Kindly take the action or give me any officer number so that...
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A
aavesha5
from Ahmadnagar, Maharashtra
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bus not taking stop in between the route..

Address:422002

The bus driver was refused to take the passengers from stop in between the whole journey or route. It is daily problem faced by lots of passengers beacause of this bus conductors and driver refused to take passengers. Bus has number mh14bt4078 which is pune - satana bus, which refused to take seats to pimpalgaon baswant the stop in between this route..
The conductor and driver behaves arrogant..
Plz solve as soon as possible.....
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P
Pyarelal Bhagwat
from Jintur, Maharashtra
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bus did not stopped at by pass darwha

Address:Yavatmal, Maharashtra, 445001

I was going to darwha to yavatmal and was standing on bypass for bus . A bus came parbhani Nagpur at 3.00 pm (15.00 hrs ) tried to stop but driver did not stopped l saw there were very few passenger's in bus, next came aurangabad nagpur at 15.05 hrs it also did not stopped vere few passengers were in bus lately parbhani. Nagpur came which stopped ( ticket as proo[censored]ploaded ) why the drivers did not stopped are they blind or careless for passengers...
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O
Om Chintawar
from Bhusawal, Maharashtra
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stops taken by busses on hotels

I found that busses were stop for food on specific stop and the hotels were charged much more than normal, and passengers don't have options other than to pay because there where no other hotels. Please do something because msrtc is probably the best for lower economy and poor people and this high rate breakfast will hart there budget.
Don't know this complaint will going to attend or not but who so ever read this please think about...
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U
Ubaid Kazi
from Bhusawal, Maharashtra
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monthly passes

Address:Ratnagiri, Maharashtra, 415712

Why don't you provide student passes for management students we are students too we are not earning yet, me & my frnd daily travel from dapoli to chiplun its about 65 kms, the man at office first told that you should bring an authority letter of government that your college is authorized, & when i bought that documents he told that we can't provide you passes, for what purposes is government for thier should be at least age restrictions iam...
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M
medical information for you
from Yaval, Maharashtra
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msrtc bus cancellation

Address:431001

I booked shivshahi ticket from aurangabad to bhusaval on 18/8/2018 from redbus.. Received message of confirmation of ticket. I reached at bus stand early morning at 7.45 am but bus was cancelled and no information or announcement regarding bus cancellation.. So disappointing as i also booked ticket from bhusaval to bhopal via train.. I missed train due to iresponsible behavior of msrtc and redbus.....
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T
Tushar Chopawar
from Mumbai, Maharashtra
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excessive delay by state government bus shivshai

Address:Nagpur, Maharashtra, 440034

Myself tushar chopawar.
Traveling from aurangabad to mumbai dated 19 august 2018.
By shivshahi by msrtc, maharashtra..

Scheduled time of bus from aurangabad to mumbai was
10.51pm
Bus started itself from boarding at 11.30pm..

Arrival time was 6.30am.
It dropped me at 10.30am.

On the way driver and conductor halted many times to fill the vacant seats..
On...
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R
Rupesh Gundecha
from Mumbai, Maharashtra
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bus halt at food mall expressway for more than 45 mins

Address:Mumbai City, Maharashtra, 410206

Mh14gu_0228

This bus i had boarded panvel upto pune.
Bus reached foodmall at 0815hrs. Yet at 0855am bus is at foodmall coz they halted at 2 foodmall side by side... I had paid 190rs instead of normal fare of 150rs...

So that i can reach on time and comfertably...

I will raise matter on social flatform and to mr divakar rawte...

Rupesh gundecha
[protected]...
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A
Akshay kulakrni
from Vasai-Virar, Maharashtra
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bus frequency

Address:Satara, Maharashtra, 415108

Hi, iam college student from satara district, karad tahsil. There are only few no of buses from destination-rethre factory to karad. I requested to you give more bus facility. There is only one bus at morning 8 am. But the general time of many school nd colleges is 11 am so, if student miss that bus the problem occurs. So many students are troubled due to such situation. Please help the students from my area....
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ठाणे खोपट डेपो मधुन सकाळी 6ला सुटणारी अलिबाग ठाणे गाडी आज 6.25 डेपो वरून सोडली गेली, ज्या गाडी चा टाईम 6.00 चा आहे, सतत सार्ख्या या रूटच्या गाड्या लेट असतात, प्रत्येक वेळी वेगवेगल्या...
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Address:414502
Website:Shevgaon as well as Ahmednagar depo least availability of buses from Ahmednagar to shevgaon

Dear sir/mam,
I am an responsible citizen of our country
As i study in ahmednagar n stay in shevgaon
I m traveling from last 2years n i m very sorry to inform or let u knw tht there are only 30% buses which is so shameful
I kindly request u to provide as much as buses for shevgaon! As compare to pathardi shevgaon is nthing for depo
They r just running by there own way
We hope to see a result soon...
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D
Dipchoure
from Morjim, Goa
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osmanabad bus condition

Address:Osmanabad, Maharashtra, 413501

Respect sir,
I'm from osmanabad, my 1st choice traveling by msrtc bus at any trip.
But mah. Gov. Celebrate his anniversary but other side condition of bus still as not change.
One site msrtc increase his ticket rate but passengers face many problems in rainy season one short example sent with this.
This is BAMANI TO OSMANABAD BUS DAILY TRIP BUS.
MH-07 C7233 FROM DATE[protected] TO 17-08-18 MAY BE CONTINUE.br...
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A
Ajinkya Bile
from Pune, Maharashtra
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departure of shivshahi

Address:Ratnagiri, Maharashtra, 415612

Shivshahi bus is not departing from ratnagiri to kolhapur on time and is also been cancelled without previour and further announcement even if seat is reserved. There are number of passenger who are willing to travel by shivshahi in this route. Shivshahi is not on scheduled. Inconvenience is caused to students and also officers. Please look after this issue. Keep updating....
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S
shree8068
from Bengaluru, Karnataka
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shivshahi service from pune to kolhapur

Address:Pune, Maharashtra, 411007

12.08.2018, booked shivshahi bus from pune to kolhapur @6.30 am.
The bus never leaves on time, left [protected]@6.55 am.
Bus reached katraj and driver says the gear box has some issues and we were stuck till 8.30am @katraj till the new bus arrives.
When tried contacting the office @swargate, no proper response provided.
There was no proper communication provided to driver and sent the faulty bus for transport and...
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S
Santosh Gilbile
from Mumbai, Maharashtra
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bad services shivshahi

जर आपण ऑनलाइन बुकिंग करतो तर auto seat selection मध्ये तुम्ही संपूर्ण गाडी रिकामी असताना 42, 43 अश्या सीट देतां ही सरळ फसवणूक आहे.दी.11.08.18।।मॉर्निंग 7.ची कल्याण ते tarakpur बस शिवशाही7 ची बस 8 वाजता...
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P
Prakash Yesane
from Pune, Maharashtra
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bus timings, control room and other staff behaviour

Islampur to kolhapur daily bus system collapsed completely. Over that control room and other staff at islampur bus stand is so arrogant that they answers in bad language to the peoples, senior citizens...
One ex. Date 10/08/2018 time from 7.30 to 10.00 pm no bus from islampur
If any problems arises to the bus it is duty of controller to tell public so atleast they can arrange other way...
Please concerned msrtc dept....
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J
Jaywant jade
from Mumbai, Maharashtra
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amount debited but tickets are not generated

Address:Mumbai City, Maharashtra

On 03/08/2018 i have made payment to msrtc through online reservation system for tickets booking through canara bank debit card but tickets are not generated.
Transaction amount : rs. 880/- dt. 03.08.2018 14:39:16
Transaction amount rs. 880/- dt/03/08/2018 14:06:48

Kindly check the issue and give me tpsl id

Bank reference id or merchant transaction id

Amount to be credited to my...
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A
Ashishmasne
from Pune, Maharashtra
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regrading bus stop on village stand.

Address:Buldhana, Maharashtra, 444203

Dear sir/ mam,
My name is ashish g. Masne and i am from jawala. B. K. I am complaining regarding less availability of buses. Their are lot's of bus which are going directly from akola to shegaon. Today allmost 10 to12 bus arrived at akola and leave with 2 and half hour for shegaon but don't have stop at villages which ate located at akola - shgaon road. This non-stop buses use to go empty. So take some step and increase buses which...
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