Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I have booked 3 tickets from MSRTC site on 18March 2018. On completion of payment I could not see tickets under my account, but still amount of 529.36 was deducted from my account.

Also when I tried to call toll free number given on MSRTC site no one replied and it kept on saying that routes are busy. This is really ridiculous, these govt people dont know how to run a simple site.

Not sure how can I get it back....

Dear team,

As our government committed to us transparent governance and cashless india to promote max online or digital payment methods, then why msrtc still yet paying tolls by cash?

You should upgrade with etc lane facility.
And should maintain your commitments.

Respected sir we know that you all trying to serve us better and better, but smaller things can change everything.
br...

Dear team,
I am a weekly travelling from karad, kolhapur naka to patan or sometime chilling by kolhapur roha bus at 9.10pm. By showing hand to stop bus.. There is a stop at karad, kolhapur naka but st is not taking a stop. Need you guys intervention on this issue. How would driver and condactor is taking decision not to stop st if so many peoples are waiting....

I am a resident of PEN.
everyday travelling in morning by 5.00am or 5.15am bus to PANVEL.
Both buses are fully crowded in PEN stand only. No standing space also.
but from many years no extra bus had been provided to this stand in crowded timings also.
On the contrary every sunday or holidays one of the bus gets cancelled.
many times driver-conductors are not available at locations. Public took effort to...

I boarded from newasa fata on pune aurangabad jaffrabad bus.. Asked conductor if bus stops at walunj. He asked me to get down i asked whats the nearest stop and he said pandharpur. So i boardedi and he stoped at various locations wxcept walunj???

Rudness also with all passengers as well and standees and people sitting in cabin as well a risk to entire passengers i do hve proof with pictures. Ticket issued was for aurangabad...

Today on 17 mar 2018 i have reservations of seat no 17 & 18 for bus service of mumbai to shrivardhan.
We reached at 5.00 pm asking for bus. No proper answer from on duty enquiry officer and also advice to search driver and conductor of same bus. We also asked for talk on same issue to mumbai central depot in charge mr. Pawar. Who have not at all attend the complaint. There was no bus available for the same. Finally bus reached on platform...

I have reserved a seat in mumbai solapur bus whose departure time is 13.00 (1pm). Now it's 2.35pm and bus yet not departed. Is this the way is service? When i called to [protected] which is mumbai central depo number they are saying bus is not available and can't say when it will be available. I am waiting at vashi. I need explanation from your side. Who will be responsible for my loss as i am going to attend a important meeting.
br...

I shaikh ajaj aziz i want to complain against conductor and driver about told me arrogant word for asking a question "bus have stop at wadvani station?" in beed district. Bus no. 0778 bus name "beed - parlivaijinath" time 13:15pm date :- 14/03/2018 conductor no. 12244 he says me look at board of bus! I don't know. Go here, go and do my complain any where i don't fear. Nobody ask me. Now go here?...

Dear sir / madam,
I had been charge by conductor of rs 280 (Twice the ticket fair) to carry led tv (32”) while travelling from kalyan to borli. I want to know the rules regarding traveling of led tv (32”). Also please clear my queries as follows:
1) if i had been charged for led then it to be mentioned on ticket that this ticket is for led tv, instead of ticket of 02 persons.
2) if i asked for the rule, it should...

I was traveling from solapur to pune, today i am writing this at 3:50 am. Bus left solapur on time but the driver was stoping the bus in between to take passengers & parcels. And when i asked him to drop me on fatima nagar signal, because of some emergency. Driver and attendent refused me rudely. And the driver was driving the bus so rash. We reached hadapsar at 3am
And the expected timing was 4:30 am. The language of both the driver...

Hi sir i have bot a new car, for new rules it is mandatory to put fastag tag on new car. This is i have to deposit 600 rs to icici bank, in that i have paid 200 rs for fastag card, but today when i trying to pass mulund checknaka they refuse to accepect the fastag., i am surpised when gov. Is makeing rules and they dont accept. They told me it will applicabel only on national highway and passing thru mulund chknaka i had to pay 35 rs toll...

सटाणा आगारच्या बसेस पिंपळगाव बसवंत व ओझर येथे थांबत नसल्याने प्रवाशांची मोठीच गैरसोय होत आहे. ठराविक ठिकाणी थांबा असून देखील तेथे बस न थांबवण्याचा मनमानी कारभार चालक...

Hello, i'm from hinganghat dist. Wardha (Maharashtra), i'm daily nandori to hinganghat on my bike, i always see msrtc buses are so fast, today one driver of msrtc almost killed me thanks to god i'm alive, i follow the bus, the bus stopped at jyoti talkies square hinganghat, i asked driver don't to see the bikes on road, he behaving very badly, please do something on this commplaint they also drive fast from dr. B r ambetkar school from bus...

However the same is not
Responding hence this letter
On 1/3/18, i boarded av volvo bus from chembur maitri park to swargate pune
Bus no. Mh06 s 9763. At 11.50 am. Before boarding, i took advance booking for
Return journey for sellf and wife. I filled up reservation form with full details
Including my mobile number. I was issued journey cum reservation ticket
Pnemooo6751 dated 4/3/18 17:15 hrs. Ticket...

Dear team,
I am a reguler travelling from bandra to nandgaon (Nanci colony to murud) at 6pm. By doing reservation.. There is a stop at bandra circle (Kalanagar) but st is not taking a stop.

Secondly in my last travel dt.26th jan 2018 seat no.21. Instead of semi luxury bus you were sending ordinary bus. I am not getting back difference amount.

Kindly do the needful
Regards,
Shailendrabr...

Dear sir
Being a regular traveller from supa to ahmednagar, i found that. Many buses are not taking a stop at supa which is located at ahmednagar pune road. Many such buses running with some empty seats. This causes some inconvenience while going to office and returning to home. Kindly instruct conductors and drivers for the same.. It will increase msrtc profit also. If this thing not happened in future take some strict action on...

Date of cancellation 20.2.18 refund not given in my bank account till date.

Cancellation voucher number : 31758009

Original ticket number : 31757445

Transaction id : lici[protected]

Service start place : shivaji nagar
Pune service end place : aurangabad

Passenger boarding point : shivaji nagar
Pune passenger alighting point : ahmednagar
Maliwadabr...

I had a booking for shivneri timing 7.01am on 9 march 2018. However the bus had not arrived at chinchwad till 8 am. On enquiring it was informed that the buses for 7.01 & 7.31were being combined due to less number of passengers. Passengers with reservation having appointments in mumbai get delayed due to this haphazard service of msrtc. Pathetic service....

I am trying since long phone ie customer care number, but no one responding.
Please take serious action who is negligent in his duties as per section 166 of indian penal code 1860
Public at large wanted to know is there any bus yo travel. But such negligent persons not doing there duties. It is embarrassing when no one attend you inspite knocking. Hence also direct wrong door to pay me compensation of rs 800/- which i will pay...

Dear sir/ madam,
I am travelling in shivshahi bus from pune to kolhapur. Bus has no power supply in mobile charging sockets, no wifi as advertised by msrtc. So whya do we choose msrtc for travelling?
If you are advertising and not providing these facilities to customers then it is fraud by msrtc to it's travellers.
Plese take action as early as possible...