Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Jan 06, 2018

Updated by Shishird I regularly use bus service of MSRTC from Wardha Yavatmal Wardha and I along with many other regular travellers have been suffering by inordinate delay of buses. I find it sheer lack of responsibility on part of management in managing the time schedule. Sometimes buses don't arrive for more than half n hour and sometimes they arrive one after other, Due to which buses go vaccant resulting in losses for MSRTC I assume. Today on 06.01.18 aswell all the buses arrived late and the bus staff take breaks as per their convenience without caring for the fact that such casualness in their part cause inconvenience to others and disturb our schedule to reach office on time. Today I reached Wardha bus stand on 9:10 but Since Nagpur - Nanded was packed I along with fellow passengers decided to wait for next bus. Nagpur Vasmat arrived on 9:15 and the driver didn't come till 9:30 AM and the bus reached Yavatmal on 11:15 AM thereby taking 15 mins more than usual travel time of 1.5 hours. Upon asking the staff to stick to timelines they behave rudely may because it's a government operated service hence they don't bother to assume responsibility for customer inconvenience. This has become a routine now and hence I was compelled to lodge a formal complaint. If this time management issue is not addressed soon I shall write the matter to appropriate ministry including PMO.

Thank you

Jan 01, 2018

Updated by Anthony Patole If three was a issue with the bus MH07 C 9206, had gear problem. Should have not got out on the road and cause passengers inconvinences. Delay in traffic. Traffic after शिक्रापूर is understood but till शिक्रापूर driving was hopeless. From अहमदनगर till शिक्रापूर it took three hours. Driving at low speed when there is no traffic till शिक्रापूर. Real inconvenience to all the passengers