Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Msrtc is having very good volvo bus service which is well maintained. Msrtc is required to run the bus service as per time table. But it is observed that many times, there are not even 10 passengers in the bus, which results into heavy financial loss, we suggest you the following option.

Msrtc should provide bus with high end specification like volvo bus, but having a passenger capacity of about 15 to 20, whenever, at the starting...

Dear sir, madam,
This is to bring to your notice the extreme dust pollution caused due to the incomplete road repair opposite st anne's and st joseph's school at orlem malad west, mumbai.
The interlocking stones have been taken off for the past two days and loose sand has been spread over the road. This has caused loads of dust in the whole area causing cough and bad throat to many school kids.
Could you please help...

Dear sir,
My name balaji mundhe today i am traveling from hingoli to parbhani may ticket fare is rs 75 and i am given 100 but conductor has given me only rs 20 remaining rs 5 he he not given me. When i am asking about rs 5 he has rudely taking with me.
Bus no #mh22 bl2529
Ticket no is s[protected]
Conductor name j j jaiswal
Teravl from hingoli to parbhani
And drop compint no 72623 [protected]...

I was sitting seat beside conductor. I occupied that seat first. After that one person got in with his family and thought that i am seating on the wrong seat. He also thought that conductor will tell me to to move out from that seat as that seat belongs to conductor. That person made his children to seat beside me. And he went to backwards seats as bus was crowded. Then after finishing the tickets conductor approached to that seat no. 1 and...

I am a regular traveler of st until the recent decline in the service. It is such a trouble and travel full of inconvenience for common people of vasai like many students, workers, hoteliers, teachers and service men who travel daily from, areas like arnala, nirmal, bhuigaon, gass, giriz, rangaon and holi to name a few, to mumbai for their bread and butter every day. The vvmc (Private) buses (Of vasai virar muncipal corporation) are over...

Dear sir,
I was booked online bus ticket by using redbus site, my journey was 17/10/2017 but unfortunately at the time of my journey date 17/10/2017 all msrtc employees was on strike.
So i submited my ticket at on 29/10/2017 for refund my ticket fare to the aurangabad sidco bus station mr. Patil sir, my ticket number is :[protected] mr. Patil is commited me my ticket fare will be deposit in my account within 10 days, but yet...

Sir,

This to kindly informe you that we are all 16 members came from panvel navi mumbai by train at ratanagiri rail station date 23/11/2017 at morning around 6:15 am we were at ratnagiri bus stop near by railway station

Bus came from ratnagiri bus depo name plate written as ratnagiri - ganpatipile - borivali

It stopped for 5 second only bus was half empty i asked conductor will it bus go to...

दिनांक 18 नोव्हेंबर 2017 : एक अनुभव एसटी मधील
दुपारच्या 2-30 च्या ठाणे ते बोईसर एसटी साठी आईला घेऊन ठाणे एसटी स्थानक गाठले.

MH-07, C-7260 एसटी लागली होती, बऱ्या पैकी भरली होती पण,...

I booked ticket on 23rd october 2017 online from ur site and i paid online for the ticket, arungabad to pune. I paid rs.1598.02 online for the ticket for 4 person. Money deducted from my ac. But i didn't get my ticket. I already complaint against this to msrtc. And they assured me that they refund my money in 20 working day's. But i didn't receive my money....

Dear all,

This is to inform you that bus doesnot stop at his stop and v got to board when bus stuck in traffic.

When we boarded the bus driver started shouting without caring that passenger can hurt while boarding and it is high risk

When we asked questions he started yelling on us.

Below is the bus route details and bus number

Depot name nalasopara west
Bus...

Sir, my village chikharde is located on barshi - osmanabd road and is major stop. Population of chikharde village is near abt[protected]. So from our village students, employees farmers always needs to travel to barshi and so on. Our village has a bypass road for heavy vehicles. But osmanabad depo buses avoid our stop and use bypass avoiding passengers with empty or with 10-20 passengers. Becoz of this students employees and peoples are suffering...

नाशिक जिल्ह्यातील लासलगांव आगार येथील बसेस नेहमीच उशिराने निघतात कमर्चारी (वाहक व् चालक) contorl रूम मधे गप्पा मारत बसतात 10 ते 15 मिनिटे बस उशिराने कढ़तात
चालक नाही वाहक नाही...

I booked ticket on line from pune to borivali & boarding at chandani chouck on 13thnov 2017. Deatails - tk. No.30712046;jayamala pat;swargate, pu-borivali nan;13/11/17;ac;10:30;chandani c-borivali sat10:45;id-;f:2+h:0+c:0=t:2;s:7, 8;rs1052+conchg
We reached chandani chouck at 10.25 am. Asked the lady st helper (She was in st uniform) when will bus come. She replied that it would come any time. At 10.45 am pune - borivali bus came,...

Sir,
My name is vimal siyal, a responsible resident of thane. The busses have their highway to highway routes from the bus depots to reach the respective bus stops.

In the morning from[protected] where a lot of local residents at ram ganesh gadkari road & ram maruti road take their morning walks, senior citizens being at high risk, and the roads being short in width; there’s a possibility of mishaps.

Bus...

My self bhagwan mote, i start journey from aurangabad to farashi kinhola on[protected] at 4:30am by aurangabad to bhusawal bus, bus no mh-20-bl-2387. I was asking one ticket of farashi kinhola, she doesn't give me a ticket, there is no bus stop at farashi kinhola for these bus, but other route bus give me a ticket of these stop and drop me at that stop.
Please kindly resolve the issue.
Mb no [protected]...

I a h patil traveled by s t bus by aurangabad-gulbarga. This bus might have reach osmanabad at 12.00 midnight, as it proceeded from aurangabad at 6.00 p. M. The bus reached at yedsi & stopped for dinner at 12.00 midnight. Its take 50 minutes approx. And then conductor taken over the charge of driver & driver taken charge of conductor & reached at osmanabad at 1.00 midnight. Is it permissible to drive the bus by conductor & whether conductor...

I cancelled my ticket from pune to aurangabad, dated:[protected]Cancellation voucher number:[protected], but still i have not received any amount in my bank account.
If i receive a cancellation voucher confirmation doesn't that mean i should get a refund within 7 days? It's 15 days now.
Your previous email and all other documents is going on social media soon....

Msrtc maharashtra state road transport corporation - msrtc please teach your shivneri drivers to stop the bus at each stop atleast for one minute. I had booked a shivneri from borivali to swargate (Via sion) for 11th nov 2017, timing -5am departure from borivali. My stop was pushpa park malad east (Bus arrival time - 5.15am). Seat booked no. 13 and 14. I was waiting at the stop and waved at the driver when i saw the bus. The driver saw me...

I was traveling from pune to ahmednagar
In m. S. R. T. C bus at 9/11/2017 thursday in bus number "mh 40 aq 6023" which was a non-stop bus from "pune to shrirampur". The batch number of bus driver was "8340". I got into the bus at 3:25 pm and reached at 6:05. The bus driver was very rash through out the highway. He was constantly using the horn without any reason, even if the road was emty he used horn just for fun which irritated...

I am mantu sahoo have canceled a ticket which was booked for travelling on dated.16.10.2017, i was fill the cancelation form and submit the form at latur st stand. The st official inform me that the amount will be credited within 4 to 8 days, but it is about 15 days the amount not credited in my account till date. I contact the st official, he told me it is not our job, it the job if the higher authority. Please resolve the issue.
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