Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

This is to mention that me and my family faced lot of inconvenience during travelling from nagpur to wardha dt. 14/12/2017 timing 8.25 pm bus number - mh - 40 aq 6385. The issue was regarding ladies reserved seat on which a male passenger was already sitting and when we asked him politely for seat for my sister in law with her small infant he refused in very disrespectful manner and when i brought the same issue to notice of conductor, driver...

Due to election counting today on 11 dec 2017, the route of bus from jath to sangli was changed. Upon enquiry with controller the changed route was identified and me along with my mother were waiting for the bus for an hour. Yet no bus came to the stop. After coming to the jath depot we confronted the depot manager mahesh jadhav regarding this issue. We had missed two scheduled buses and medical appointment in sangli. Mr jadhav arrogantly...

Today 7 am bus borivali pune bus was booked for vile parle pick up from ram mandir, vile parle. But the bus didn't come and went from the highway itself. It didn't stop at the ram mandir. We gad already made the reservation in 8 th dec only. So what didn't the bus come to the stop? We were waiting for the bus, we saw it but it went from the flyover only. The stop is at ram mandir which is below the highway.
Now we have to wait for...

Arrived this afternoon by bus no. 9784, left pune at 10.45 am this morning. Driver's name h. T. Wagmare, badge no. 9751. Was very often talking on his mobile whilst driving thus putting the lives of passengers at risk. There after arriving at mumbai after crossing over dadar bridge stopped there for his friend for 8-10 minutes who came & got into the bus. When questioned he told me to shut up and to mind my own business. Written complaint...

Bus no - mh14 bt 2652
I asked to driver and conductor to both the bus is going bhiwandi or not
Actually the bus is going bhiwandi
But they both told me bus is not going
Take an action against the driver and cunductor
Bus going thane to jawhar via bbhiwandi/ambadi/kudus/wada
Day 10 dec 2017
Time - 18:05
English yet nasel tar shikwayla pan yeto...

I booked a ticket pune - latur on 16 oct 2017 (Trip number rtnl0003128) but could not able to travel because of the msrtc employees strike. I mailed them about the refund, they mailed back saying refund of 457 inr was initiated on 24 oct 2017 but still it is not reflecting in my bank statements. I mailed my bank statement and ticket details but not able to gain back my money. Please help....

I m regularly passenger on aurangabad pune route, all bus driver directed to have stop at lilium park hotel, where price of every good item is more as compared to aurangabad n nagar. Further most of food items not fresh also.
I learnt if bus not taking stop marto charging fine to employee.
In short marto earning from hotel owner, and owner from passenger.
Hope needful action...

Dear sir having a reservation for malvan seat no 9 & 10 from ratnagiri with one senior citizen aged 75 on board bus no. Mh-20-bl-2766 was parked on platform no.13 at ratnagiri bus stand scheduled at 14:00 hrs today 08/12/17.. With no announcement made by the controller till the time of departure as being unaware we were waiting at other platform hearing the last minute announcement we rushed to the platform with the bus already leaving anyhow...

Please look into the area inside the st stand just where the bus stands. There is so much uncleaned garbage area. People are peeing over there. I had to wait for half an hour, it was hell to wait inside the bus due to the smell of the garbage. I asked enquiry counter about the same issue, they told there me it cleans every week but it doesn't seems like it have been cleaned for months. They don't even have complaint register with them, told...

I dipak saner email id - [protected]@gmail.com booked tickets shivshahi bus nashik to pune by msrtc mobile app on 13th nov. But conducor asked me cash for ticket as e-ticket not genrated, i have mailed for refund then called on toll free no. On 28 & 29th nov.& 7th dec. Details-transaction date & time [protected]:44:57 pm
Merchant transaction reference no. [protected]
Atom transaction reference no. 41888825
Payment...

♦ (जिल्हा चंद्रपूर) ब्रम्हपुरी बस जी व्याहाड (खुर्द) ला सकाळी १०.३० वाजता येते।
♦मी अंतरगाव ला रोज शाळेत जातो। फक्त १२ किमी अंतर आहे। सकाळी ११.०० वाजेपर्यंत अंतरगावला बस...

We are daily passenger from barshi to solapur and solapur to barshi . We daily use online reservation facility to book tickets. But when we came to the station before time of departure, we can know that our seat number already alloted to others by conductor. Since we are very tired of this facility. I think The duty of conductor is to take report of reservation seat no. and thereafter allot the vacant seat no. Due to failure of conductor's...

Arvi district wardha deapo manager mr rangari to travel rajura arvi bus from wardha at night 7:45 pm on date 05/12/17 i am also travel. After. Kharangana stop the bus tire fitted. And deapo manager run away private vehicle.. He didn't any help or arrange a call for stepney. All passengers wait for help in winter weather.. Would you any action... Or cool seating....

St bus no.3212
Driver batch no.24917
Conductor batch no.12578.

I am, dhananjay dhanawade residing at nerul. I decided to travel to my native place murud today, 04th dec., 2017. But the st bus no.3212, departure from mumbai central to murud does not stop at nerul bus stop, where i presently reside. I have collected the details from various source and complained about this st bus at panvel, murud and mumbai central...

Hello,
I jus travelled to nasik from pune shivajinagar in shivshahi bus. I was expected to reach nasik by 10 am as the bus was scheduled to move at 6 am. While checking the specifications of the bus the speed limit was supposed to be of 80 km per hour making an journey of 200 km be completed within 3 hours. But the msrtc site said 4 hours which was perfectly fine. To my horror i reached nasik at 12 in the afternoon. Imagine. 6 hours...

Trip no awbs0000369 dated 2/12/17aurangabad-ellora sight seeing volvo.
Bus driver was hastily covering sites giving very less time. Eg. Ellora from 11.30 am -1.10 pm. (1 hr 40m) sequence of sites was changed stating that in evening, traffic jam will be there due to urus processions in daulatabad fort. Sequence was bibi ka maqbara, gruneshwar mahadev, ellora, paithani saree centre, daulatabad fort. After lunch we were taken to paithani...

I mr. Mayur reserved a tickets for 2 persons for medical emergency with the relatives having ticker no. 30876517 trip no. Thnm0003789 dated 2/12/2017 kalyan to tarakpur for journey betn. Kalyan to ahmednagar.

It was scheduled at 8.30 from kalyan - ahmednagar being delayed due to unavailability of conductor. Even though asked for a favour to adjust in some other bus travelling at the same time (Extra trip on weekend) they were...

Respected sir,

This is request you to change shivneri halt in lonavala of pune shivneri bus which is stop at center point lonavala this hotel is so dirty. Also wash room for ladies and gents is not secured the smell in wash rooms and no secured door to ladies toilet. Also food quality is so bad. Request you to change the halt position i think khopoli mall....

Respected sir

I am passanger of bus no mh 14 bt 4876 i am travelling from aurangabad to pune today at 20:00 am bis departure from aurangabad bus stop at newasa phata stand for dinner but there was no lattrin facilities for gents all bathrooms are in lock and key by hotel manager.

Please look in to matter seriously.

Thanking you in anticipation...

On date 24/11/2017 my parents pick borivali inchalkaranji ordinerybus via pune from rabale police station at time 7:30a. M.

My family request to conductor please drop us to nagthane stop beacuse bus route is same & my parents is 85 year old. But he drop my parents in satara bus depot.

Just tell me that your bus is stop anywhere for long route and this situation is again and again then we want to choose any other...