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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Mar 27, 2024
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Maharashtra State Road Transport Corporation [MSRTC]
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
799
274
+91 20 2612 2591
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Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 90

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M
mbiradar11
from Nagpur, Maharashtra
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conductor charged extra amount.

Address:Latur, Maharashtra, 413512

I am travelling in latur to nilanga direct bus, no. Mh20 be0244. The original printed ticket is 58 and conductor told me 60. I just ignored because i didn't have change of 8 rupee. I thought she didn't have change of 2, but she didn't even told me about the change and ahe directly took 60 rs and left the bus. Is this the right way? Who gave her the rights to charge extra?...
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A
Anup Utikar
from Pune, Maharashtra
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refund amount against ticket

Website:public.msrtcors.com/ticket_booking/index.php?msg=1

Dear sir/madam,

I have book 1 ticket online journey from shivaji nagar pune to latur. Date of journey: 29/09/2017 23:15. (Semi luxury) pay amount rs.485.26 payment online. Atom transaction successfully done.

But does not generate ticket or any message or mail related to ticket confirmation.

Please check my ticket book or not and update before 12:00pm or refund the amount in bank....
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N
neha sharmaa35
from Bengaluru, Karnataka
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low frequency of warje malwadi bus in aundh

Address:Satara, Maharashtra, 411007

Bus frequency to warje malewadi from aundh gaon in pune is very low. One bus comes after half an hour and that too is highly overcrowded that we can't keep our feet in it. We have to always skip that bus and wait for next bus hoping that it will have some space and that too comes after half an hour. We have to wait on bus stop for more than an hour to reach senapati bapat road everyday. Could you please increase frequency of bus to warje...
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G
Gaurav Dhumal
from Morjim, Goa
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bus not stopping

Address:Satara, Maharashtra
Website:wai

मा.आगरव्यवस्थापक,
वाई

आम्ही ७ जण वेळे स्टॉप वर उभे असताना वाई स्वारगेट लोकल आपल्या आगाराची बस उजव्या बाजूने निघून गेली, , हे रोजचे चालू आहे .नोकरी पास चा फायदा काय...
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K
Kamlakar Salunkhe
from Morjim, Goa
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restaurants

Address:Satara, Maharashtra

I'm traveling so many time kolhapur to pune yesterday we travel with shivsahi bus, driver stop 1 hotel name share a panjab this hotel belong with hotel raigad inn this surve bad & unhygienic food changing heavy cost, msrtc chang this location. 3time i'm fighting for same iuess
Msrtc pls surch new hotel and maintain quality giving cust. Care nu. Tnx...
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Address:Nagpur, Maharashtra, 440002
Website:msrtc

Dear team,
The conductor and driver of st maharashtra are assuming himself as a landlord fully owner of at as they didn't talk with passenger with a politely as well as the do not return the chiller money to the customer. Also if someone who is too needy in urgent situation they didn't understand any of passenger. Today i ask to conductor at jam for while the bus was going to morbhawan nagpur i asked him about a local stoppage a village...
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S
Shashwat23
from Pune, Maharashtra
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refund

Address:411029

I have booked ticket for the ac shivneri bus for 26/09/2017 from borivali to swargate.
Rs. 530.68 debited from my account but ticket is not booked
I have to book it n pay for it again.
I tried to call customer care number atleast 20 times but it is continuously busy n no one is answering the toll free number.
Kindly refund the money to my account....
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C
cvk2014
from Mumbai, Maharashtra
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tickets not received online

Address:411038
Website:public.msrtcors.com/ticket_booking

Dear billdesk & msrtc,
Today afternoon i did online booking of ac shivneri bus from vanaj (Pune) to majas agar (Mumbai).
Seat number booked no.10 for 25th sept 2017, 3.40pm pick up from vanaj (Pune).
I have paid rs 530.68/- via my bank bill desk gateway.
Transaction number is sb498800.
Biil desk gateway : bil/[protected]/mumbai trip/msrtc_jici56837.
Till now, i have not received ticket details...
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P
ProGaMiNg TONYKross
from Pune, Maharashtra
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ticket not issued but amount deducted from my bank account

Dear sir,
I gaurav vaidya booked 2 tickets online from msrtc website to travel from swargate pune to miraj on 24/09/2017 at 12.15 pm for seat no. 15 and 16. After booking amount of rs.723 got deducted from my bank account but i didnt receive any confirmation regarding ticket issue (Via e-mail/sms).
Kindly reimburse the amount. Mob-[protected]
Gaurav vaidya...
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G
Gaurav Patil GP
from Pune, Maharashtra
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yawal to savkheda sim bus

Address:Jalgaon, Maharashtra

Respected sir,
Mi hi compliant aamhi daily updown karnarya student kadun karat aahe.aamhi sagle yawal college madhe student asun aamhi daily up down karto.amhji jya bus madhun daily updown karto ti bus sadhya khup critical condition madhe aahe. Mence tya bus chya windo che glass chalu bus madhe padun jatat.and joints che pan sagle points break zale aahet.aamhi aadhi pn aagar pramukh kade compliant keli hoti.but kahi result nai aala.mhanun...
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A
Asmita Hirdekar
from Mumbai, Maharashtra
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refund my ticket amount.

Address:Pune, Maharashtra, 411057

I am booking a ticket of kolhapur to (Hinjawadi it park) pune semi luxury (Time 5:45 am) bus ticket no 2 (G)
Travel date-03/10/2017 & booking date-19/09/2017.
I have allocate this ticket & make payment by axis atm cum debit card payment is done with atom. And its transaction reference no.38727711 and also i provided merchant transaction reference no. [protected] but my ticket is not generate & also not sent on my mail id...
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B
Bhagawat
from Indore, Madhya Pradesh
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buses cleaning not properly

Address:Dhule, Maharashtra

During dhule to chalisgaon we are observed very bad conditions it means never clean last to much year
And also we traveling today indore to shirpur bus produce to much sound and passengers not bear to sound

This is very bad condition and no busy proper work about cleaning and services
Kindly take proper action other wise we will goes in consumer city

Thanks
Bhagawa sonawane
[protected]...
+1 photos
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H
Huma Farooque Ansari
from Mumbai, Maharashtra
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bhiwandi bus mishaps

Address:Thane, Maharashtra, 421302
Website:Msrtc

I travel from bus from bhiwandi bus depo to thane & Mumbai since 4years.I hav not seen any improvemnt in bhiwandi bus & even zero improvemnt in bhiwandi public.Travelling through Bus became such a bad experience now a days.There is no Queues for bus, No seats reserved for ladies n older person even though it would be written for "jayeshth nagrik "for "mahila"...but den too no seats were provided by conductors which are already reserved for...
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R
Raj Karne
from Morjim, Goa
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worst management in phaltan depot

Address:Satara, Maharashtra, 415523

I was waiting 8:00am to 9:00am on bus stand phalat no 6 but the bus was not came on the phalat (Bus no 9528 phaltan to pusegaon and bus time was 8:30am) and leave the passengers, i do inquiry with depot master they said that bus was leaved. I complained to depot manager but he talk arrogantly and not given valid reason and ask me to leave, it is happening frquently and passengers getting suffered, due to worst managment. We are supporting...
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A
Agr Sudheer Pawade Patil
from Morjim, Goa
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sell products hotel akash in above mrp

Dear sir,
I am traveling via msrtc bus today 15.9.17 and msrtc bus stop in hotel @7.45 in hotel akash (Msrtc authorised food stop) near dmart satara i take topikana mixed fruit juice mrp is 20 rs but sells person take a 5 rs extra for reason of cooling charges. I found that hotel akash take a extra charges more than mrp on ice cream flavoured milk cold drink chips and packaging materials so i request to you please take a strict action...
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F
fitron30
from Mumbai, Maharashtra
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reckless driving of driver

Address:Thane, Maharashtra
Website:consumer complaint

Today while going to my office I met with an accident at the junction of Holycros convent school. The MSRTC driver was driving carelessly without noticing the small vehicles and motorbikes. I stood for a moment so that ai can get a way to cross the lane. When I got the chance I moved along but at the same the bus driver recklessly moved his vehicle without noticing me . Although I was bocked down at the front wheel of the bus but even then...
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Address:500006

This is dinesh t biradar
It is very unfortunate to feel unsafe in the st bus due to rash driving from the driver while coming from the bangla to hyderabad (Bus no. Mh 14 bt 4987 sholapur to hyderabadstation date 14th sep 2017 time 6:30 from islampur). Me and my wife had sat on the last seats of the bus, we feel many times careless drive from driver
My wife has sufferred stomach pain due to careless driving, even when enter...
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M
Mahesh Ghatage
from Mumbai, Maharashtra
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doesn't receive any call

Address:416301

Respected sir/ madam,

I am mhesh ghatage. Yesterday i was make my reservation from pune to sangli.
Reservation not done but my amount was deducted thats why i was calling to your given number on your official number i. E.[protected].
From yesterday i am calling on this number but still didn't received my call.
This number either engage or either not receive any one, so please kindly take action on...
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T
Thomas M.Joseph vc
from Mumbai, Maharashtra
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negligent driving and poor fitness of bus no. mh 20 bl 1116

Address:Mumbai City, Maharashtra
Website:msrtc.gov.in

Dear sir, greetings of the season. I was travelling on 11.09.2017 on your bus no. Mh 20 bl 1116 of aurangabad - i depot, plying from shirdi to aurangabad. The conductor was seemingly mrs. U b rathod and the driver's name is unavailable. The bus was over crowded, may be with about 30+ standees over and above 46 seats. I hope only 11 standees are permitted. Naturally few passengers occupied the driver cabin too. I have noticed that one person...
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M
Manojlohiya23
from Pune, Maharashtra
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taking highest fair without providing any extra service

As per subject, your asiyad bus is taking unnecessarily highest fair ¬ providing any service like speed, minimum stoppage, wifi, time etc. So i hv to ask for what/which service you are taking the higher fair. Or is it only for cushion seats? If you are not able to give service don't take extra fair. You are doing chit with your customer. So in this way you are pushing them to take another mode of conveyance......
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