Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I had booked ticket on 11th oct 2017 from swargate to ichalkaranji for 2 tickets amonting of total 568 rs. Since due to strike we were not be able to get the said facility nor the refund has been done. So you are requeted to refund the money for which service has not been provided. Sice the customer has not given the service for the paid money it has to get reimburse the same amount to the customer prior to complaint. Kindly do the needful.

Dear sir, i am regular customer of msrtc i am daily up down on this bus & i am getting monthly bus pass rs 1285. But some few days due to the strike of bus, i have to go by personal bus every day due to the strike my financial loss & mental discomfort. And bombay high court and the government also said that the strike is illegal, for this i have the right to get financial loss

Dear sir, i cancelled my online journey ticket, as per the message by msrtc online reservation system, my cancellation proposal number is 30903637 and even after around 14 working days from ticket cancellation date i did not receive the refund amount. Where as per message of msrtc i should receive my amount within 10 working days after cancellation. Please check and let me know about it asap. Thank you.
Disha chandwani
[protected]
[protected]@gmail.com

मा.सर, मॅडम
विषय: शिरपूर ते पिळोदा बस च्या वेळेत अनियमिता असणेबाबत
महोदय,
वरील विषयांवये आपणास कळवू इच्चीतो की, शिरपुर आगारातून सुटणारी शिरपूर ते पिळोदा बस च्या वेळेमध्ये अर्धा ते पाऊण तास नेहमीच उशिरा सुटत असते. त्यामुळे पिळोदा होलनांथे परिसरात नोकरी करनारे नोकरदार, तसेच शिरपूर शहरात शिक्षण घेणारे विद्यार्थ्यांना, प्रवाश्यांना हाल सहन करावे लागत आहे,
तरी ही प्रशासन ची गंभीर बाब आहे तरी यावर त्वरीत लक्ष घालून सहकार्य करावे ही नम्र विनंती.
आपला विश्वासु
एक सुज्ञ नागरिक

Dear sir,

I booked one online ticket of semi-luxury bus; shivajinagar to mahabaleshwar for the date 15th oct-17 at 07:45 hrs; my boarding point was swargate stand & boarding time was 08:05hrs. I was waiting for bus from 07:30hrs till 09:45hrs but bus didn’t came.

I requested swargate depot controller to kindly transfer my tickect either in extra buses which were starting from swargate to mahabaleshwar considering diwali rush or in any other ordinary bus going to mahabaleshwar, but controller was not ready to do so. Controller asked me to take new tickect from swargate to mahabaleshwar and travel, as i was having some important work and return back to pune on same day i travelled by another ordinary bus by taking new ticket.

One thing i would like to bring into notice that, if passanger don’t come on schedule time then bus will not wait for the passanger will go as per schedule, same is the case here, still i waited almost 1 hour 45 minutes. It is my humble request to repay my ticket amount of rs.206. I am herewith attaching my online booked ticket as well as tickets which obtained for second time.

Dear sir
My name is nitin y. Pawar on 21st oct, 2017 i tried online transaction using msrtc website my money got deducted but transaction was failed online booking was not successful please find photos in the attachment selected transaction.
My sbi account no is [protected] virar east branch

I need the deducted amount back please process it as soon as possible.

Dear sir/mam
I am gaurav mule trying to book the ticket for 5 people from majalgaon to kolhapur for the date of 21 10 2017.
I receive the otp for secure transaction, when i entered otp on msrtc site the page is redirected for a couple of second and i got error msg page can not be complited.
Amount 2300 is dudected from my account but not get any massage or mail for booking confirmation
Please do needful

Respected sir/madam,
Yesterday 21/10/2017 me and my wife was travelling to shiroli, kolhapur, maharashtra to ujalaiwadi. At the tawade hotel bridge st bus no mh 07 c 7973 (Travelling from ichalkaranji to kolhapur) collide from back side and run away at 7.20 pm. After an half hour we went to kolhapur bus depo. Bus mh 07 c 7973 stood at bus depo but driver didnot registered his name. We are greatfull that we are still alive. Bus drivers frequently having bus accidents and killing common people like us. No one take strong action against them. Please take precautions driving bus and please take action against bus driver of mh 07 c 7973.
Regards
Balkrushna r hulaji

महोदय,
मी आपल्या अधिकृत वेब साईटवर माझ account create करुन बस तिकीट booking केली. Booking केलेली टिकिट नेरुल फाटा ते खेड अशी होती. नेहमी या मार्गावरून जाणारी प्रत्येक बस ही bridge वरून जाते. त्यामुळे प्रवाशांना खूप त्रास सहन करावा लागतो. जर टिकिट booking केली असेल तरच बस bridge खालून जाते.
दिनांक 14/10/2017 ला मी तिकीट booking केली होती, बस ची बोरीवली वरुण सुटण्याची वेळ 8:45 PM ची होती. मात्र बस bridge खालुन न येता bridge वरून गेली. त्यामुळे मला खूप त्रास सहन करावा लागला. पण तेवढ्यात ठीक 9: 30 PM ची बस आली. नशीबाने आली असावी. कारण bridge खालुन बस जाने हे खूप दुर्मिळ आहे. मी booking केलेली तिकीट खाली देत आहे. या तिकीट वरून पन थोडी समस्या निर्माण केली ते पण 9:30 PM च्या वाहकाच्या गैरसमजीमुळे. महामंडळ मधे असे खुप वाहक असतील की ज्याना अजुन online तिकीट booking चा massage कळत नसेल.
कृपया करून आपण माज्या complent चा विचार करून बस bridge खालुन नेहमी जान्यात यावी ही विनंती।।
तिकीट copy :::
Tk.No.30335570;BHARAT MAHADI K;BORIVALI NAN-KHED;14/10/17;NS;20:45;NERUL FATA-KHEDat22:06;Id-;F:1+H:0+C:0=T:1;S:44;Rs285+ConChg

Respected sir/madam,
I was travelling from dadar to swargate. I was in need of charging port as my mobile battery was very low and i find that charging port was not working instead of having too many ports. I told driver about this, he replied that i had switch on button now you have to look after this it's not my problem. Every one was facing this problem. Details of ticket and bus no attached in photo.
Bus no:9503
Route:dadar to swargate
Time:16.30
As we are paying we should get this basic need. Bus company scania, as this bus should have this type of facilities.

Our bus is shivshahi which is to be departed from pune to nagpur on 16/10/2017 at 6:00pm from shivajinagar bus stand and as they said it is to be reach nagpur by 6am but shtill we can consider as the bus depart 2hrs late from shivajinagar bus stand due to technical issue, but that time we consider it that we will reach by 9-10am tomorrow but as of now its 9:30am and we reach akola the bus driver is that unprofessional he is not able to manage the speed and proper driving all the passangers are head up of it

Dear msrtc,
Today i was trying to book the tickets from pune to hyderabad. While doing the transction from my axis bank account money transfered from my account but i didnt get any message from the msrtc regarding the ticket. And money is showing in the msrtc site. I am requesting you to please let me know how you are going to take care about the action.

Dear sir, i cancelled my online journey ticket, as per message on msrtc online reservation system my cancellation voucher number is 30345018. Even after around 1days from ticket cancellation date i didnt received my refund amount. As per message of msrtc i should receive my amount within 7 days after cancellation, please guide me to recive my ticket cancellation amount. Thank you. Deepali babar [protected] [protected]@gmail.com

My name is kunal ashtekar from kolhapur i had booked a ticket through red bus from pune to kolhapur on 10am at katraj boarding point i tried to stop the bus at katraj but driver didnt stop and i had loss of 437 with ticket number 30368552 that too of shivshahi bus i had already complaint this in pune swarget bus stand and i dont hope they look into this issue please look into this issue as 437 is not a small amount and you need to refund this amount hope you do the needful or else i need to take this issue to consumer court...
I have attached my ticket

Yesterday on 14 october at 1pm, i have booked ticket reservation online from msrtc site from pune swargate to ashta for 3:00pm bus. Rs 356 were deducted from my account but i had not received any sms or email regarding confirmation of ticket reservation. So i booked ticket by standing in a que. So i request msrtc to refund my money on earliest basis or l will go against you legally.

Dear sir
I am going to karmala to pune by bus no mh 14 bt 0945 on 15/10/2017
And this hus stop to the near bhigvan hotel parijat and this hotel not provided breakfast in 30 rupees so why the bus stay to this hotel and why money waste extra from passenger
Sir please take action on this and bus stop for breakfast only on this hotel which provide breakfast and tea at 30 rupees
I hope your dept take action on this complaint
Thank u

Dear sir, i cancelled my online journey ticket, as per message on msrtc online reservation system my cancellation voucher number is 30257145. Even after around 3 days from ticket cancellation date i didnt received my refund amount. As per message of msrtc i should receive my amount within 3 days after cancellation, please guide me to recive my ticket cancellation amount. Thank you.
Chakradhar dangre. [protected]
[protected]@gmail.com

My name is somaj bhatale from kolhapur i had booked a ticket from pune to kolhapur on 3 pm at katraj boarding point we tried to stop the bus at katraj but driver didnt stop and i had loss of 874 with ticket number 30254146 that too of shivshahi bus i had already complaint this in pune swarget bus stand and i dont hope they look into this issue please look into this issue as 874 is not a small amount and you need to refund this amount hope...

Hi sir/madam,

This is lalit pathak. I booked ticket from pune to buldhana on date 13/10/17 (Ticket no:[protected] my onboarding is shivajinagar because, in online booking u can't see shirur to buldhana msrtc bus service. So i used shivaji nagar as onboarding and my actual onboarding is shirur. I was waited till 3am almost 6 hr in night for bus in shirur bus station but bus didn't arrived.
There is no entry of bus number in shirur bus station. Bus no was 4168.

Please investigate this issue
Please let me know i[censored] need more information from my side

Yours sincerely
Lalit

The 4.45pm shivneri bus from pune to mumbai dadar east on friday 13th october 2017 arrived at bremen chowk at 18.15pm and then went off towards bangalore till it could find a u-turn near satara. It came to wakad at 20.19 pm.
My husband is a senior citizen on this bus and it is to be seen when it reaches dadar. Tried several msrtc numbers to get an update and only heard nice music for sometime...
What could be the problem? Passengers in bus told him chalta hai its a everyday thing!