Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Sir, I was travelling on 15/07/2017 from Narayangaon to pune in the bus no. MH 14 BT 3798 (satana to pune).the bus was left the narayangaon bus stand at 8.50 pm. I was to get down at khadaki railway station so i asked the coductor to give the ticket of shivaji nagar and get me down at khadki railway station because the bus will reach at late night. But conductor refused hence i took the ticket up to Nasik phata. However that night rajgurunagar...

I am traveling from pune to nashik on 12 august 2017 due to a long weekend there is rush and there are no extra buses to cope with the crowd and also the online booking is possible from redbus application also so all the seats of the buses are already full and there are no seats left for the current booking customers. So please solve this grave problem. I reached shivajinagar bus stand at 9:30 am and came to know that all the seats o[censored]pcoming...

Bus no. Mh-14-bt-3218 from shirdi to aurangabad at time from 6:00 to 8:00, driver of the bus cannot drive well, he fight and abuse passengers, he fasts bus at very high speed effect of that some passengers fall from their seats and some have serious blood injuries when some people ask him about that he abuse them and fight with them, he threaded them to kill them, also the condition of bus is not well, somes seats are permanently broken,...

Bus facilities provided from panvel to apta on evening i. E from 6 pm to 8 10 pm are not on time. When passenger trying to find out the reason no buddies answered properly. Duety person answers us in improperly they give any reasons likes drivers cudutor are on live, driver is due to not brought his tiffin etc. Bus also cancel due to reason that it is in traffic on other route kindly help us on above problem. We are facing this problem sence...

दि, 10/08/2017 रोजी ठीक 13:50 वा.भूम - अर्नाळा ही बस चालकाने थांबवली नाही.सदर बस ही सरळगाव स्टॉप वर आली असता मी माझ्या सोबतीचे 5 प्रवाशी हे डायरेक्ट कल्याणला होतो मी स्वतः बसला थांबण्यासाठी...

Im traveling continuously from pune to nashik and taking bus from nashik phata. I always observe the lady conductor is allowed to private vehicle to use state transport bus stop and taking commission from them.
This is very guilty behavior of this lady please take action because due to private vehicle, passengers and bus driver are facing so much problems....

Hi,

Shreevallabh Bhatt here. I had a booking of borivali swargate semi luxury bus at 6 am today i.e. 10th august 2017. I had booked this frommsrtc website. As per the e ticket the bus was to reach bandra housing board, my pickup point at 6:52 am as mentioned in the ticket. I was present there since 6:45 on the bus stop. When the bus didnt come, I called your borivali office at 6:50. They were like sir the bus has already passed...

Respected sir
I want to know the one thinks if the government are run the bus for the people, so why the driver are not working as pare their duty for government and general person. Today I am waiting for the Shirdi bus at Shrirampur branch bus stops bus but the Shirdi bus was not stopped the branch bus stops. I can't remembered the bus starting point but it was going Shirdi bus terminal. But bus no Mh40- 5524 time of crossing...

(1) i am traveling by semi luxury 8.30 am bus no mh 20bl 3260 from pune to aurangabad. The bus is running with a speed of 30-35 km per hour. When asked to the driver he said bus had speedlock & will reach by 6 pm evening. Pl let me know at what speed u lock the speed?
(2) entry to shivaji nagar bus stand you get obnoxious smell of peoples urin.

Can't u make travellers journey pleasant?...

Date 08/09/2017
Time 13:30
Kolhapur to Mumbai Central

Dadagiri of Driver
वाहन चालकाने प्रवाश्यांना इच्छित स्थळी उतरवले नाही
एक स्टॉप पुढे तर कोणाला पुलावर
प्रवाशांनी विनंती करूनही ब्रीज खालून...

While i was travelling from newasa phata to amednagar. I boarded a bus no mh14bt0920 around 2:00pm. There wasn't enough space to sit so i was standing near cabin door the bus driver shouted at me saying i cannot stand near or sit in the cabin. I replied in soft was asking for help but he insisted in arguing, he stopped the bus and started with abusive language. Sir i am a doctor by profession and i wish we have better and sensible working...

@msrtc_in date of travel : 07/08/2017‬
‪bus shivneri 7am departure.‬
‪boarded at pune travelling to borivali ‬
‪fare 526.00 + 54.00 =580.00‬

‪lady conductor asked 780.00 rupees i was surprised i asked her but ticket chargers are 580.00 ‬
‪she said you have to pay 200rs extra for driver i was like why is that?? Then i realised she asking me bribe of 200rs ‬
‪it is not...

The conductor at the bremen chowk, aundh pune is a corrupt person. Several times he tries to flees the passengers by not giving them the change of rs 9.

This morning, i was waiting at the bus stop, when a bus from another company passed by. When the passengers asked this conductor of the next bus to dadar, he said that it was still half an hour later. So, the other passengers took the bus from a different company.
Later,...

I am booked online ticket from your website as on 5/8/2017 for going ahmednagar to pune for date 06/08/2017 from ordinary express bus time 6:45 am. I reached on station on time and after bus come taking seat no.9 and 10.
But after that tcket chaker comeing in th3 bus without memo of reservation and shouting on me and on my mother and ask why u not take ticket i saw him online booking recept but he again shouting on me it is very shamefull...

Dear sir,
The bus having registration number mh20 bl 2256, left from aurangabad towards paithan unregulararly stopped twice on journey without any reason.
1. Vehicle hold at your office nr. Baba petreol pump for any entry made after leaving aurangabad bus stand.
2. Unauthorised holding the whole bus passenger for taking tea.

According to regular passengers it is happening frequently leading to unnecessary...

Bus no. Mh 14/bt 1951. Timing 10:13 am panvel to vashi. Me and my father in law (Senior citizens) were standing at khanda colony bus stop. This bus arrived but did not hault at bus stop. We were trying to board the bus however drive did not stop and continue driving. There were one more person who was also with us. Finally we manage to get in the bus. When we told conductor why u don't ring the bell to stop the bus, he told us that he already...

I am gaurav sarosiya, right now travelling (Date, 05-aug-2017)
From pune to aurangabad, by bus no. Mh20bl3585, bus route is pune to ambad (Jalna). I boarded this bus at pune at 23.30 on 04-aug-2017 by reserving my ticket online through msrtc portal.

On the way, it halted at ahmednagar bus stop around 02.20 on 05-aug-2017. There was no announcement from conductor about tenor of halt.
The bus left in 4 minutes without...

Sir, i am student of engineering college of tala, raigad. G. M vedak institute of technology. I want pass from kolad to tala. But kolad depot controller refuse to issue pass, only on basis that i am computer engineering student (Be). Kolad bus controller tell me that computer engineering students not eligible for monthly pass. Please check and issue my pass....

Hello,
I am traveling through bus number mh14 bt 3311 from wakad bridge to pune. Bus driver is not stopping bus on bus stop. Everyone is suffering the same problem in this bus. Kindly take some action like warn conductor n driver to stop bus on bus stand.
I tried to reach on mumbai central manager on[protected]. But no use as usual as this is government employees number. Please don't give such kind of service to normal citizen...

Dear sir / madam

Here at umred depot district nagpur there is no timing of buses on chimur root.
Buses starts there journey far late from their schedule 30 to 45 min late or 5 to 10 min before of scheduled.

Bus having timing 9 o clock is passing on 8.50 or 8.55 o clock and bus of 9.30 not passed up to 10 o clock.

While make call to depot they were not giving sofesticated answers.
br...