Maharashtra State Road Transport Corporation [Msrtc] — bus cancel by depo and i have done online reservation in it. so refund my money.

Address:Nandurbar, Maharashtra, 425409

Dear sir,

I have booked ticket from baroda (Gujarat) to taloda (Maharashtra) in baroda shirpur bus. But unfortunately it was canceled on 06/08/2019 i have also contacted msrtc helpline number for bus confirmation and they confirmed me that the bus was officially cancelled so i want refund my money about bus cancellations and i have also contacted to akkalkuwa bus depo for bus ticket submissions and submited it and tell him to transfer this ticket to shirpur bus depo as per talk with msrtc customer care. There is near about 45 days goes down till not response on it so i want to refund my money as soon as possible. And take neccessary action on it.
Ticket number[protected]

Thanks and regards,
Vishal patel
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have booked bus ticket from Mahabaleshwar to Nerul(Mumbai) for 02/09/2019.
The bus was cancelled from Mahabaleshwar bus stand.
Person at enquiry counter was not supportive to give more details.
I request to resolve this issue & kindly refund my ticket amount.

At least in rainy season buses should be cleaned.
Passenger going one place to another due to them some important or regular work.
So he wants to reached there place with clean cloths..
So please take care of passengers they should definately give return msrtc as per take care of msrtc to them.

Fare of shivshahi bus from Pune to Aurangabad is Rs. 440 (including taxes). Therefore fare for physically handicapped should be 132 after giving 70% discount. But at booking he charged Rs.155. Why we have to pay extra?
I came today 19th sept 2019, at kurla nehru nagar, st bus depo, control room person told me that chandgad borivali bus will come by 5:30 pm now after 2 hours another guy told me that bus has cancelled. Why he not confirm and on what basis he committed regarding the bus

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maharashtra State Road Transport Corporation [MSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    2425
    Pending
    0
    Resolved
    184
    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
    View all Maharashtra State Road Transport Corporation [MSRTC] contact information