Mahindra And Mahindra Complaints & Reviews

With much disappointment and anger, i would like to highlight the plight of service provided by apex motors, dimapur, nagaland (The authorized dealer and service center of m&m). I own two mahindra vehicles (Scorpio & tuv 300) and the only authorized service center in dimapur city is "apex motors".
I have had many disappointed incidence of vehicle servicing (Both free and paid) at apex motors.in one instance, i even called up the corporate office for complaint. But, of all these many incidences, the recent one on 4th october 2019 was really unbearable. With these experience, i have decided never ever to purchase of mahindra vehicle or refer anyone.
Apex motors is running totally in a mess, which needs serious attention by the company, if it intends to get new customers and sustain the existing.

I booked my appointment, 2 weeks in advance on 4th october 2019 (You will never ever get an appointment within a week at apex motors). While booking the appointment have clearly mentioned the issue with my vehicle (Power steering pump, front wheel hub bearing - both sides). So, on the scheduled time and date (10:am, 4th october) went for the servicing at apex motors. My vehicle in 3 years and 10 months old with extended warranty (Shield).
After all necessary documentation, a mechanic was slotted for my vehicle and he checked and diagnosed the issue. It was exactly the same issue that i had mentioned during the appointment. So before the mechanic starts the replacement process, i approached the executive at the service center about the warranty coverage of the mentioned spares. To my utter surprise, i was told that the part (Power steering pump) was not under warranty. The warranty is only till 3rd year (Manufacturer warranty). But i said that since i have done the extended warranty, it should have been covered as well. But i was told that it is not. This is my third incident about warranty issue. Earlier i had the issue with the warranty coverage of "center bearing" which was flatly refused due to which i had to purchase.

Now my big question is, unlike other vehicle companies like toyota, hyundai (I also have a toyota vehicle), why is the extended warranty meaningless for mahindra??? I was clearly told during the purchase of the extended warranty that whatever is covered in the manufacturer warranty, the extended warranty (Shield) covers as well. This was really a disappoint and cheat. Now, as if all this was not enough, to my utter shock and surprise, i was told that none of the spares required for my vehicle were available in stock.

I can understand the situation of stock un-availability, if my appointment was sudden (Within a day or two). But hey, my appointment was confirmed 2 weeks before with detailed description of the issue. What was the company/dealer doing all this while???
This is a fact that "apex motors" stock inventory management is pathetic. How the hell did it become the only authorized dealer and service center in dimapur??? This im not saying based on just one incident. This is a regular occurance.

And the best part of the day was that every genuine mahindra spare parts shops in the market has sufficient stock of it.
With a disappointing day to forget at the apex motors, i went and bought from outside and repaired my vehicle.

The mahindra company should take serious note of it and take immediate action less you will lose out on many mahindra loyal customers like me and potential customers as well.

I gave my quanto to your service station and clearly told them the problems and wanted to make a whole car checkup, but when i got my car back there were more issues than what i had previously. Then i told them this is not done, they took our car again and as per their sayings they are saying they did whatever they found. But again the same things are here, black smoke is still here and many more new problems are here.
I don’t know what are you guys doing. I have given almost 30k for this, this is a lot of money in my point of view.
And at least i was expecting genuine help from mahindra but you guys did not do anything, very bad.
I will drop a mail and i will launch a complain in consumer court regarding this if my problem will not going to solve.
This is the last time i’m having service with mahindra, you did not even washed my car properly.
I want a quick action on this.

Dear manager sir, my kuv 100 k8 car serivece in paramautomobile pvt ltd at gandhinagar gujarat. Car service and some suspension noise problem at front wheel. I give car on 3/10/2019 and receive at 4/10/2019. But paramar automobile service center not solve my problem and ask to me your problem is solve and rcv your car. My car problem is stable and same after service. And also i am asking to your compny only got your benefit and not solve all problem of your customer. Your compny service is very dull and bed. Your compny service man is not work good. My car purchase before 2 year ago and i am doing my car every service in your compny paramautomobile pvt ltd at gandhinagar but i am not satisfy from they service center but some time i am lat go and some time ask to my car reciever man. But now i am complain to mahindra compny service center. My car washing and cleaning form inside and out side is only 50% good. But this time am not satisfying 99%. So plz solve my pro and take any action and satisfy your customer. From your compny customer. Nitin j ninam.

A less than 2 year old mahindra loader frame cracked without any reason there was no extreme weight on the loader it's a snapped into took it to a specialist they said that mahindra used cast iron and welded it to steal anybody who else knows this is a recipe for disaster. So now i have to order a new frame. I've been told it's going to be over a month before they can ship because they are backed up. I'm guessing maybe i need to buy a new tractor.

It is to inform you that, we purchased mahindra supro model no vx bsiii, chassis number 31434, on 15th may 2017. Till date i had spent rupees 1 lack for maintenance, still now the vehicle is in under maintenance at smrat cars pvt ltd were the expected amount is rs 36000. Now tell me why i had purchased the car to bear the maintenance cost only. We as a reputed company we had different companies car but we showed our faith on mahindra but now i think i have made the mistake.

My car no mh01cd0601 has been sent to nbs workshop at sewri on 27/09/2019, as car was not starting due to some problem in ecu, which controls the engine system, on serve i was informed that water has entered the ecu so its not working, and the engine starting is not responding, they have placed the order to replace the ecu, till date they are just wasting time informing us that work is going on, i presume if a replacement of part has to be done it should not take such long time. Kindly look into the matter on urgent basis.

I sent my car to mahindra service center for just to screw 2 but bolts and they are still taking more than 5 days to screw i don't know why they are taking so much time they are not even contacting me i don't know what happen to my car i think they have made any acedent so they are just covering up i want to know all the details i don't trust these people please revert me back asap i have spent more than 3000 rs on my friends petrol car

I have sent my car to mahindra service center sector 18 gurgaon branch
My car number is hr 26 cs 9951
Please revert me asap on status of my car

With regards to above, kindly take immediate action as per proof given by me., i have not been issued a promised courier when i called them on saturday 28september they raised demand for ₹6000 for issuing joining letter especially manmohan prasad.
Hope attached image works asa proof. Mahindra and mahindra complaint status update [id: 2467300], i need courier as promised by manmohan of which payment is already made and after that he demanded rs6000 for joining letter, why should i keep on paying in your name, all details are attached in photo, kindly bring thisissueto conclusion else your goodwill is in danger, my phone number is [protected], waiting for an accurate solution preserving my claim upon the supervisor's post and ensure issue of joining letter without waiting for my ₹6000 which i am committed to pay once i get something in hand ie courier containing laptop, dress, mobile, passbook of hdfc etc as soon as possible.
Kindly put legal step forward if you find it all fraud.
Manmohan prasad's telephone number is [protected].
It's your responsibility that i do not end up being a fool while trying to be a part of mahindra motors limited.

I need your email id or link where i can contact for positively concluding this issue.

Thanks and regards,
Anand kumar

I had purchased mahindra xuv 500 w8 model in 2015. The vehicle is single hand driven and has been serviced regularly. However, in just 04 years with about 31, 000 kms driven, the vehicle has started giving various troubles. Initially, the new vehicle was delivered to me with defective driver seat adjust mechanism. This warranty defect has not been rectified by mahindra till date due to non-availability of the mechanism with service centers.in just 04 years, the rear doors sensors became defective and side rear view mirror auto opening/ closing mechanism is malfunctioning. Recently, while driving, the clutch suddenly became hard and gear could not be shifted. The car was towed to mahindra nbs service centre at sewri, mumbai. The service engineer informed me that the complete clutch plates and master hydraulic cylinder have gone defective and requires replacement at a cost of about rs 28, 000/-. Further, he also told me that brake plates of all four wheels are damaged and also requires replacement, which would cost about rs 22, 000/-.
I fail to understand that how the vehicle was initially cleared by mahindra for delivery to the customer with defect. Subsequently, in just 04 years and 31, 000 kms, complete clutch plate assembly, hydraulic cylinder and brake plates of all 04 wheels have gone defective. Old issues regarding defective door sensors and malfunctioning of side rear view mirror auto opening/ closing mechanism are still outstanding.
It raises the serious question about the company’s quality system and reliability of the product. How can i be sure that the vehicle will not give any problems in future? If the failure rate is so high, how can the vehicle be safe while driving as any defect/malfunction can occur on road, which may lead to catastrophic damage to man and material. These frequent failures have become a mental stress and financial burden. Vehicle with such a high purchase cost with poor reliability has shaken my trust on mahindra vehicles.
I would therefore request mahindra to resolve issues, as mentioned above, on urgent basis.

Regards

I have give my car for first service in mighty mahindra show room near patanjali bahadrabaad distt - haridwar but service was very poor and i have complaint secont time but still i am so tired and disturb to his service and behaviour please do the needful.

Second when he returned my car fromservice centre then also 2 major scratched in my car and i am facing so many problem.
1. Crack ac window slider
2. So volume from dash board
3. Engine not washed
4. Washing from inside is not good

Good day,
Well i am not sure if this is the right platform to share my grievances. I bought marazzo for taxi last year in nov 2018 and now its sep 2019. I would like to draw the attention of respected authority for helping me to get all the paper work done. I clearly told the showroom, that i will only start paying my installment once the vechile start operating and the they said okey. Its been almost a year every month i have to pay installment without it operates.

Just tell me how can i pay the installment without income. Moreover the person who is assign to help me out from the showroom is full of #, you cannot trust this guy anymore. He keeps on giving date for all the paper work, but i am still waiting. Can someone wait almost a year?

This is my 3rd car from mahindra and earlier plan to get more, but when i think abt present situation i am done. People invest to make money, they dont invest to pay installment without any income. Mahindra need to intervene here. If my car dont operate, on what basis do you think i can able to pay your installment.
Showroom: siliguri mahindra
West bengal
Agent name : chandu

Note : please send me email if you care for customer and its a decent suggestion to all the future customer beware of this guy and be careful.

Thanks
Rita chhetri

Hi i am atul deshmukh, from durg chhattisgarh, i baught tuv300 t6+ about 1yrs 8 months back, its registration no is cg 07 bk 0982, it is under warranty period.

It had two issues since the very beginning 1) hand break noise while driving, 2) whistle comes from body when vehicle reaches 0ver 80 km/hr speed.

I've visited your service center at bhilai chikhali and bhilai showroom 15+times since i baught the vehicle.. But your team is unable to catch the issue and resolve it.

Due to these malfunctioning of the vehicle has been useless for me ever since i baught it, more it has been a subject of embarrassment when i had u to use the vehicle while being with my peers. This very unit has been subject if mental harassment and time loss and money loss, including the price of vehicle and the investment incured while taking the vehicle for repeated visits to your service center for repair.

This is the last request i am making for the issue to be resolved. Plz address the issue and resolve it under 7 day that is up to 2nd oct. And i[censored] fail to do so plz refund the price of vehicle and take the unit back.

Thanks.

Stay away from jubilee motors springs (Lisa's motors) bought mahindra out of the box last week thursday cash from jubilee motors springs. Car was delivered at middelburg which is 125km far but car had only 83km on clock and mechanic came with car sales person. I drove car the next day to work 3km car engine light came on. Took to dealership at middelburg who reset it. Drove further light came on again. Jubilee motors at springs (Dealership) where i bought car told me i can fix it myself as it's only a loose nut of which i refused. I took car back to dealer at middelburg who fixed this problem. Tuesday on way to work car making funny noises again. So i stopped and car needs to be towed in. Dealership at springs told me they can't give me a new car as refund nor can they assist with a courtesy car. And they will show me i will not get a new car as they will keep on fixing this one till its right. This was the second car we bought cash from jubilee motors in one month and we had similar problems with the first one. Mahindra sa states they cannot assist as this is a problem between me and the dealership and its my own expenses how i get to work and back. And they don't care if i don't have a car to travel with whilst they are sorting out the problem on a new car? So if you want continues problems continue towards jubilee motors springs. As mahindra logo says luxury mahindra moments. Only moments i have is continuesly being on the phone phoning workshops to repair my car. I have lost 6 days of work cause i bought a brand new car with endless problems. And mahindra south africa is of no use as the don't assist with complaints. Is this the way mahindra treats a client who is now the owner of her 5th mahindra

Sir, i have given my car kuv 1oo for service due to missing problem and gear vibration two days back. My car runs only 10000 km. They did not rectify the fault in my car till now. My repair order number is ro20a004217. My mobile number is [protected]. Pls do needful. I have to go fir a trip to mookambika temple soon. Pls its urgent

Sir, i have given my car kuv 1oo for service due to missing problem and gear vibration two days back. My car runs only 10000 km. They did not rectify the fault in my car till now. My repair order number is ro20a004217. My mobile number is [protected]. Pls do needful. I have to go fir a trip to mookambika temple soon. Pls its urgent

Sir, i have given my car kuv 1oo for service due to missing problem and gear vibration two days back. My car runs only 10000 km. They did not rectify the fault in my car till now. My repair order number is ro20a004217. My mobile number is [protected]. Pls do needful. I have to go fir a trip to mookambika temple soon. Pls its urgent

सेवा में
श्री मान प्रबंध निदेशक जी
महिंद्रा

विषय:- शोरूम की व गाड़ियों कंप्लेंट करने वारे पत्र।

हमारे महिंद्रा की डीलरशिप दाड़लाघाट (शोरूम शिमला) से पिछले अक्टूबर 2018 को अम्बुजा सीमेंट कंपनी दाड़लाघाट के लिए 6 बोलेरो कैंपर खरीदी थी, लेकिन डीलरशिप में पहले बात कुछ और हुई और बाद में हमारी कुछ गाड़ियों के 6000 हजार प्रत्येक गाड़ी के खा गए।
फिर भी हमने कुछ नहीं किया लेकिन अब तो शोरूम दाड़लाघाट (शोरूम शिमला) हद ही कर दी है हमारी सभी गाड़ियां आज की तारिख में खराब है

दिक्कत्तें :-
1 सभी गाड़ियों में बहुत आवाजें आ रही हैं।
2 सभी गाड़ियों में ग्रीस पीने ब्लॉक हो गयी हैं।
3 स्टेयरिंग पंप में दिक्कत आ रही है।
4 शाफ़्ट में आवाज रही है।
5 दरवाजे अच्छी तरह से बंद नहीं हो रही है।
6 कुछ गाड़ियों की एलाइनमेंट सही नहीं है।
7 गाड़ियों की runnig चलते चलते काम हो जाती है।
8 गाडी स्टार्ट करते समय self में दिक्कत आती है।
९ माइलेज जितनी बताई गयी थी उतनी नहीं दे रही है।

अगर डीलरशिप पर जाते हैं तो वो शिमला शोरूम में ले जाने को बोलते हैं, जो की हमारे माइनिंग अम्बुजा से काम से काम 50 किलोमीटर है और जब हम डीलरशिप पर जाते हैं तो वह हमारे बात सुन ने को तैयार नहीं होते और हमारे साथ अच्छे से बात चीत नहीं की जाती। जब हमें गाड़ियां दी तो हमारे से बात हुई थी कि साड़ी मेन्टेन्स आपकी साइट पर आके की जाएगी, लेकिन आज डीलर हमारी बात सुन ने को तैयार नहीं है और न ही हमारी गाडी कि मेन्टेन्स से हम खुश हैं। क्यूंकि वह गाड़ियों कीअच्छे से जांच नहीं करते हैं और दिन प्रतिदिन हमारी गाड़ियों में दिक्कत बढ़ती जा रही है।

श्री मान जी हम आपसे अनुरोध करते हैं कि आपसे अनुरोध है कि आप कृपया 10 दिन के अंदर हमें इसका निवारण करें। नहीं तो हम इन सभी गाड़ियों को शोरूम पर खड़ी करके कंस्यूमर अदालत में शिकायत दर्ज करके आप पर मजबूरन कानूनी कार्यवाही करनी पड़ेगी।

धन्यवाद

आपके ग्राहक
1 दयाराम वर्मा ([protected])
2 जय प्रकाश शर्मा ([protected])
3 सत्यप्रकाश शर्मा
4 भागचंद वर्मा
5 धनीराम शर्मा
6 अजय कुमार

हमें उम्मीद है कि आप हमे इसका जवाब जरूर देंगे।

Yesterday on 23rd of sep. i saw a job vacancy posted in Quikr.com . After i applied for it they called me today and told me that you will be interviewed on phone, then they send me interview offer then i got a call for interview after that said u r selected and u have too pay 650 rupees refundable deposit for getting job letter for the post if supervisior in Jamshedpur, they are fraud please look after this issue as many are getting fooled and there are many other fraudant posts of jobs of Mahindra on various sites like naukri.com and others please through it
Thank you

Mahindra prove yet again in worst quality.
Mahindra used bad quality tyre in my xuv 500 which the same has been demaged in 12000 kms only after this i had complained the same in mahindra but no response from his side and apollo never claim their bad quality tyres.
I m very disappointed with the general manager mr chauhan and deepti of sri durga automobile moti nagar. They earlier said ki agar apollo tyre nai karega ton mahindra karega but after rejection from apollo they clearly out of his or her statement. Kindly help me out in this matter. Put the strict action against sri durga automobile moti nagar mahindra cars dealer and apollo tyre for such worst quality tyres.

I had booked a xuv 300 w6 diesel giving a sum Of rupes 5000 as booking amount, , afterwards on 6th Sept I bought the same through mahindra finance for which I paid the down payment required in full, , but the advance I had given has not been refunded by the showroom at gangtok sikkim motors, , I enquired abt the same and they gave me the reason, that my advance 5000 has been deducted for the transhipment of my booked vehicle and the insurance for bringing my booked xuv from somewhere else to the showroom in gangtok sikkim motors, , I hv no idea if this is true or not, , in my view bringing n delivering the booked car ie XUV 300 is the sole responsibility of the company before it is handed over to me, , how have I been given the burden of transport cost n insurance cost of the route the xuv took to reach the showroom, , I think I have the right to know everything, , n my advance should be refunded after all I have given the required down payment in full, , and the advance has not been included in the downpayment..or should I bring this to the notice of the media or the consumer forum if I'm on the right, , pl look into this seriously. Thank u

I have purchased new kuv 100 on 2017, through tvs mahindra, and exteded my warranty till december 2019, in between 2018 -19 period i have approached tvs before closing of tvs, and applied some parts to replace same they are taken, and get delayed with 2 months and last they are cancelled the order also, they given in proper services to clients due to same my kuv 100 is not longer but the suv car is not a perfect smooth to drive parts are broken in inside so i am planing to the same and looking to buy other brand carsa never buy mahindra because of not geting a satisfaction of driving comfort.

Hi sir.

We have purchased xuv500 in madurai (Tn 59 bp 0077) 2 years back. Everything was smooth until tvs closed down for mahindra service in madurai. Now we dont know were to do the regular service. After contacting ur help desk, they provided the virudhunagar no. Which when contacted directed me to karaikudi branch. I gave the car to them for regular 40, 000 km service, now after service i av a indication that front brake has some problem

Really we are very unhappy on the mahindra service.

For future service & problem where am i to approach.

Pls revert asap