| Address: mahindra shivnath automobiles pvt.ltd , dhamda road, gram chikli, 491001 |
This is regarding the complaint of mahindra servicing center where we give our mahindra xuv 500 (Cg 07 ah 5000) for servicing it is located in mahindra shivnath automobiles pvt. Ltd, dhamda road, gram chikli, dist-durg, chattisgarh-491001. When we went to service center for submission of car we have problem regarding left window glass only and so we told them for general servicing also. After 5 days they sent us estimate of rupees 1, 25, 000 when we ask about what happend they told that you have problem regarding gear box they opened gear box they don't even take approval regarding this and we know that there is no problem in gear box car gear is working fine. So we denied the amount 1, 25, 000 and told the manager that we will complaint about this to higher offical so they reduce amount to rupees 25, 000 but we denied the work of gear box because at the time of submission of car it is working fine and after that when we went to pick up the car to check wether car is alright so we test drive it and now car is making so much noise from gear box, it has no noise before. So what we can do now, please take immediate action against them. Sir we are hoping for positive reply from you.
Sep 19, 2019
Complaint marked as Resolved
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Mahindra And Mahindra Customer Care's response Hi Ayush, apologies for the inconvenience caused. Your details have been shared with the Regional Customer Care team to look into your concern.
Regards,
Customer Care Team
vihcle no RJ02 UA 7858 ABDUL GAFFAR MO [protected] [protected]