Mahindra And Mahindra Complaints & Reviews

This is to bring to your notice that we bought two bolero pickup trucks from Raj Automobiles, in Ghazipur district (U.P.)
One truck no. UP61AT/4206 in the name of Mohd. HARIS got stuck in the way due to electrical problem. The problem was such that no mechanic or the driver could do anything withit, since the engine was electrically locked. The road side assistance could not reach since it was late night. They arrived in the morning but could not mend it at the spot. It could only be done with the help of a computer at the showroom’s workshop.
This system doesn’t seem to be fool froof. The agency says they are going to charge for it for a tune of 15000. Where the truck is insured and is under warranty with a RSA for three years. What could we expect from Mahindra. Driver gets stuck with labourers in an isolated place helplessly. The earlier version of the trucks could at least be started by other methods.
Kindly see to it. So that this kind of short comings do not make our trucks land into trouble and have to pay for manufacturing defects.

We have a bolero in the name of our institution which is serviced at dehradun premier motors pvt ltd. Everytime the vehicle is sent for servicing the bill is always enormous and service unsatisfactory. Sometime back also when the vehicle was serviced for a particular complaint, a part costing 22000/- was changed to our astonishment that the complaint remained unaddressed. Today also when the vehicle was taken for services, the mobile oil has not been changed and it is as black and dirty as it was before the service. Talking to any of the persons at the service centre is useless and they refuse to give the number of the owner of the agency. As such we are never able to reach out to him.

I am writing this complaint with full of dissatisfaction and disappointment.
Choosing xuv over innova during my recent car buy was a great mistake!
It is just 1+ year and 8+k hardly run with single man handling - today on nh 75, clutch got into issue and car broke over leaving whole family on the road

I used local towing and left my car at mahindra karnataka services, hassan
I want this mail to be considered as a complaint and investigation request to understand what happened.
It's 20 years we have been driving toyota and ford cars. This time, had a horrible time with mahindra

When i consulted couple of my other friends who have xuv, i see the same kind of concern coming out! Looks to be genuine issue in this regards

As you are select on the post of senior supervisor with salary package of 318, 000/- per annum and
Accommodations (Living + meal + fund + bonus + medical). Work responsibilities will be mention in
Your joining letter
You are require to join the company november, 19th, 2019. Please return a sign copy of this
Letter as a taken of your acceptance of the letter confirming your date of joining. You will get
Laptop & mobile phone on training center.
We look forward to a mutually rewarding relationship.
Yours faithfully
For mahindra & mahindra ltd.
Hr recruiter, ruchika rao accepted & agreed signature tell me sri true or false

I have been using xuv 500 for past 5 years. I have driven the car for about 85000 km. Suddenly one day, the xuv brakes failed while i had almost slowed down and hence major accident was avoided.
My vehicle no ts08ee 8286, undergoes regular servicing at your suchitra centre in hyderbad which u can verify.
I wish to know how such major incident was caused even after the vehicle was being serviced regularly for every 10000 km.
The vehicle is still under warranty, i am purple club member and still i had to pay 3500 for towing the vehicle from hitech city to suchitra service centre and i had to foot a bill of 42000 for brake pads etc etc. Is this negligence from ur staff that they did not notice the wear and tear or is there a manufacturing defect which mahindra is trying to cover up.
I request an early response and resolution.
A noteworthy point here is that there has been no feedback call on this as i had mentioned to the driver of the vehicle that i will give a feedback of only 1 point to mr suvith, mr ravi and the technician who handled my vehicle. I also dont know how these people have managed not giving me a feedback call from mahindra.
I hope mahindra does not want to loose its place in the automotive industry for such cheap tricks played by some members of the organization.

The vehicle no up16 bf6253 was purchased 3 years back
Used regularly and servicing always done regularly at authorized service centre you can check from records
Within 3 years the vehicle has stopped 4 times on road due to various reasons battery has been changed twice, fuel motor charged twice n many other issues you can get details from service records dont understand is this is the problem with this particular model or specifically with my car
Battery has been changed twice in 3 years (All expenses paid from my pocket) is not at all expected
I have used other cars also like vw vento diesel but never faced such issues that to in the very beginning atleast for 4-5 years vehicle doesn't trouble much
Pls escalate the issue
N give me appropriate solutions for the same

I m purchase mahindra bolero dlx last 2 month from grover kangra first of all... Jis din maine car purchase ki to delevery me pura din waste kiya mera kyunki neft maine ek din pehle kr di tha unko timing di thi morning 10 gaddi mili sham 5 baje
Uper se gaddii bilkul gandi car ke matts ke niche jo kapda hota hai sara durty dag lge hai totaly... Maine aaj tak bahut gadiyan purchase ki pr aise bekar service kahin nhi dekhi my bad luck for purchase mahindra xuv bad experience bad service wht yu do fr me sorve my prblm i m purchse new car not old car so plss solve my prblm thanks regard anuj sood [protected], [protected]

Sir,

My name is sreejesh kumar. I am a jeeto mini van owner from pathanamthitta in kerala. My vehicle number is kl 27 j2198. With great expectations and taking into account mahindra and mahindra's goodwill and reputation worldwide, i purchased jeeto mini van, diesel variant from tvs iyenger & son's pvt ltd, kumbzha, pathanamthitta, kerala, the authorised dealer of mahindra and mahindra. Before purchasing the vehicle, the dealer had promised me and assured me of full support and cooperation in the future regarding after sales periodic services and redressal of grivences if any. Trusting mahindra and mahindra company and the dealer, i purchased a jeeto mini van from them in april 2019. But within a month of the purchase, tvs & sons intimated me that they have cancelled their dealership with mahindra and mahindra and that they won't be providing any kind of post sales services to the owners of jeeto mini van who had purchased the vehicle from their showroom. Since then they have not cooperated with me. My repeated enquiries and calls went unanswered. I felt totally humiliated. This is breach of contract and failure to fulfill contractual obligations is to be dealt seriously. As a customer, i have been cheated by them. Now i have to travel very long distances to get my vehicle serviced at mahindra workshops which is causing me great trouble in the form of time, energy and money. Moreover services are not done in time in mahindra's workshops and vehicles are kept on hold for many days in their workshops without any justification. Moreover they are even charging big amount of money for repairing vehicles which are in the guarantee period.

The major issue with jeeto mini van is the failure of its engine all of sudden while the vehicle is on move. This is a clear indication of serious manufacturing
Defect. The point to be noted here is that this vehicle's engine's are failing even before running the guaranteed 40, 000 kilometres. There are many other mechanical issues too with this vehicle. The tyres fitted in this vehicle are also of very inferior quality. Doesn't even run 20, 000 kilometres properly. What the hell is this? Is this a toy car meant for the children to play with? With 4 lakh rupees plus that i had paid for buying jeeto i could have easily purchased a very good car with all sophisticated amenities and luxury. Many of my friend's who own a jeeto are feeling that they have been cheated too. Their vehicles are in workshop for engine repairs. God forbid, i am just wondering when my vehicle will get stuck in the middle of the road one day
Like others? Jeeto mini van is a substandard product. We have been cheated of our hard earned money. There are lot of agitations going on everywhere in kerala against mahindra and mahindra company. Your goodwill and reputation is being questioned by everyone. All jeeto owners are planning to go to the court to seek justice. Take your vehicle back and return us our money or give us a new vehicle with zero defect. Or recall all the jeeto mini vans which have been sold out in the market with immediate effect and fix all the issues permanently and pay us compensation.

Please take this complaint seriously and take necessary action to fix all the issues without delay.

Hoping to hear from you soon

Regards
Sreejesh kumar

I have given my car for 40k servicing and ac not working on 27th oct, yesterday evening i have taken my car they charged 600 rupees for car wash and i am not at all happy, the value of mo ey was not seen. I will provide u the pic of car bottom. Executive said bottom was cleaned and it has not been done. I am not at all satisfied, i have spoken to executive he didnt gave any response. Given in nellore. My car num is ap26br6757.

Dear sir /madam,
We want to tell you that on 24 october-19 we gave our vehicle for servicing.
What we had noted at work there is not even complete. When we paid through the card payment, they have taken 2 % extra charge. When i wanted to talk on this matter, he did not give any response to me this information for you.

Regards,

Raj ratan singh
Mob.[protected]
Vehicle number - cg04 mb 2695

I purchased xuv 300 at sawai madhopur mahindra auto world. After some months, engine fan not worked. Then i serviced my vehicle at sawai madhopur mahindra auto world, service staff okk but service provide by him very poor, they woudnt service the fan and they replaced the fan, and after servicing my front and rear parking sensor also not worked. Then i told about my problem to the service provider at sawai madhopur mahindra auto world, then they will not jntrested about my problem and said the sensor not worked it would damaged. So please resolve this problem and work for better service to the customer.

Sir, i am resident of warangal in telengana state. My vehicle registered number ap 36 ax 8634 verito d6 developed loose clutch pedal problem for which i took my vehicle to your workshop on 12-10-19. After two days i was informed that clutch master and csc need to be replaced. Since the spares were not available locally, i was informed that order for the same will be placed and i need to wait. After a week i visited workshop to confirm about position my vehicle, was informed that will take another week or so. Since i was desperate to get my vehicle at the earliest, i request them to provide me part number so that i will personally go and procure the item from hyderabad. I procured the items on 25th and handed over to them. On 26th i was informed that one of the cylinder does not match the specification, i found that wrong part number was given to me, again i rushed and brought the correct item and handed over to them. On 27th the service adviser mr pradeep informed me that my radiator need to be changed as it has developed leakage due to rusting, i was taken by surprise as no such problem existed at the time of handing over of my vehicle. I visited the workshop and found that it was not case of rusting but it was hit hard by some blunt object. After keeping the vehicle for 15 days it was leaking on 15th day and it was not noticed all this while by technical staff. I brought this to knowledge of general manager, he pulled up the service manager and service adviser and my radiator i took it personally to repair shop in auto nagar in warangal as supporting staff people were reluctant to go and get it done immediately. I was handed over my vehicle on 28th 0ct 19. All this while the behaviour of the techinical staff was very lethargic unresponsive and unprofessional, they gave me wrong part number for which caused me two trips to hyderabad and wastage of two days plus extra expenditure. I also came to know that all these days the order for parts was not even placed, and they did not have courtesy to inform me the reason, when i confronted general manager he informed me that for this vehicle they have funds problem, had they informed me on first day itself i would have brought the items much earlier. When damage down by technical staff to my radiator was pointed out, they were rude to me and on intervention of general manager only they accepted the mistake. Now the damage done to my perfectly good and serviceable radiator by the incompetent mechanics is no fault of mine. The constant fear of breakdown of vehicle any day any where is lurking in my mind.in keeping in view of very high professional values between you and your customer, i request your esteemed organisation to come to my help and replace my radiator immediately and do justice to me. So that the faith and respect for your product which encouraged people like me to buy your product remains for ever. Thank you.

My cellphone number is [protected] email id [protected]@rediffmail.com

The vehicle is registered in the name of mrs k sunitha kumari. Two pictures are attached here with in one picture damage to radiator is indicated where three ribs had to be cut and sealed and in second picture two parts are show, the part number given to me was of that part with green tip, and the actual part required is other one and have different part number.

Hello 😡 it’s very bad day of life i take sacorpio s 11 before 20 days and coming in hill area unfortunately vehicle break fail first & after it stering hard & go down in down area about 20 feet but airbag not open or vehicle turn 3 time rolled & fully damaged. Me and my family was in this car fortunately we all are alive for compliant. God bless me
Vijay [protected]...

Sir meri bolero up83au0563 me f d m change huyi h jo ki bo f d m boranti me change honi thi fir bhi mujhse sabhi sabhi logone dawab dalakar paise leliye pahle bola tha agar f d m me kachada nikalega to boranti me change nhi hogi lekin f d m me kachada nhi nikala please help me sir meri gadi 75831 chali h fir bhi change nhi ki or sir mere past recording bhi h usme saf bola h ki change hojayegi service point kamlesh auto firozabad up

I have just purchase a brand new tuv 300 t10 dual tone in 30th sep 2019.
I have an issue of water leakage in my tuv at driver side leg space... I just purchased and this type of issue has been introduced. I am very dissappoint... I need that problem must be solved in one day only, i dont want to leave my car in showroom. I just want that whatever solution will be solved in front of me... Plz give me favour... Thank you

I am umesh chander (SAP[protected] was worked at mahindra auto loan finance smart brand mohali. 27 April 2019 resignation reason i was give my resignation to hr manager and my ASM Vikram Singh on email same as last working day don't give me relieving letter.
Due to my personal reasons i will not continue my job so thats i resign.
But now am wants the relieving letter, so try to understand and please give me the letter.
I will humble request to you as soon as possible you give me the relieving letter...

It is regarding my mahindra xuv 500 registration no mh04 fr 7079 make 2012. I have sent my vehicle on dated sept 28, 2019 to your kolshet service station thane as i was facing problem with my clutch pedal which was not coming back again after being down and for proper washing,
Next day i got call from your company advisor mr, swapanil bhosale, i explained him above mentioned my car problem and requested him to give me approximate estimate so i can decide whether i get repair or i take back my car.
He assured me to call back after inspection, but i didn’t receive any call from him, meanwhile due to death in my family and my sickness, i couldn’t follow up with him, after few day i called him on 14th oct and asked about status he said he has already replaced my car’s clutch plate, pressure plate and flywheel without my consent which cost me very heavy according my budget.
My complaint regarding my car was only the clutch pedal mainly because i myself drove the car and handover the towing person.
Being a handicap person it is not possible to visit your service centre for follow up, but anyhow i managed to meet personally your advisor to resolve the issue but your advisor shown me total estimate of approximately 1.20 lacs and according him that he already replaced major part worth rs.50, 000 without my consent and keeping me in dark.
This amount was totally impossible for me to take my car which was not possible for me because i am not in a position to pay such a huge amount.
My father lives with me who is 105 years old and may have to be taken to the hospital anytime but there is always a fear in the mind that never get an accident due to not getting a car on time.

Respected sir,
I am constrained to express my resentment that i have given my vehicle no. Cho1bp5251 mahindra bolero to raj vehicles mohali for accidental repair work on dated 17/10/19 but i have not got my vehicle properly repaired till date despite various requests. My car was stuck in the divider of the road while applying emergency brakes a stray dog suddenly came in front of my car and due to that my car was damaged. Sir my car has just run about 30 thousand kms and it was in almost in new condition. Now the staff of raj vehicles are harassing and humiliating me on the one pretext or the other. I made claim from insurance company but my vehicle has not been properly repaired. The requisite parts and repairs has not been done by the concerned officials and they have repaired the vehicle temporarily and not sought out the actual damage.
So it is therefore required to do the needful at the earliest and oblige.

Dear mahindra team.we purchase this car 28/07/2017. we were going to Delhi on date 20 oct our tuv 300t8 model .approx 80 km our car travel and then suddenly stop near by nuh district. And then we were taken to our car to nuh mahindra showroom.our car total run approx 13687km. Next day we reached there and they told me it is clutch problem. They told me it is my fault .I don't know proper driving you use clutch to much and company won't pay for it.and i should bear the expense.I have 17 year experience of car driving .

It's been 6 months since i'm driving xuv300 and i started facing problem within a month, whenever i use to start my car it never get starts at once, atleast i’ve to make two-three self to get it start then an alert comes on the speedometer screen that there is problem with my engine. Then i took my car twice to the mahindra service centre, saibabad, showed them the videos that i’m facing that problem.. They kept my car for atleast 10-12 hours and at the time of closing of service centre they just said that “as per our inspection, there is no problem in your car”. But i’m experiencing the problem again. I’ve all the proofs to show, kindly look after my problem and please resolve it as i’m highly disappointed with the mahindra services.