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Mahindra And Mahindra Complaints & Reviews

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Updated: Mar 29, 2026
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K
kishor@123456
from Pune, Maharashtra
Sep 13, 2019
Resolved
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Address: Owner name : Vilas Alpa kalate Address : Laxmi Krupa, Sr. No.192/5, Near Datta Mandir , Wakad,Pune :411057 Contact No : 9922323298, 411057

I bought a new mahindra thar crde, reg. No. Mh14gn6164 from your mahindra company on 31/10/2017

But within nine months of taking the vehicle, the clutch plate and pressure plate of the vehicle started mantace work on 20/9/18

I also completed work at sahyadri motors pvt ltd. Address : c/o st joseph technical inst, 7 loves chowk, nr mira hsg pune maharashtra-411037.
Dealer gstin :27aaccs5243g1zf.

I thought it might have been due to misuse.

But again on september 11/9/2019, i was surprised when the clutch plate and pressure plate went off.

I was very disturbed by the vehicle break down and pulled the crane and took it to the sahyadri motor pvt ltd. Swargate service station.

Even then i got my vehicle clutch plate and pressure plate all work done.

After all this, i have a complaint that if there is a problem with the clutch plate and pressure working in the vehicle, you should solve me.

This type of break regarding problem was also done before

If you have any doubts in that regard, you can check the history of the vehicle on your portal.

I hope your mahindra and mahindra company is great and will get my complaint done as soon as possible.

For your information, i am attaching an invoice on both occasions when the vehicle is working at your sahyadri motors pvt ltd. Pune.

Vehicle details

Reg. No : mh14gn6164

Owner name : vilas alpa kalate

Address : laxmi krupa, sr. No.192/5,

Near datta mandir, wakad, pune :411057

Contact no : [protected]
Oct 17, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Mahindra And Mahindra Customer Care's response
Hi Kishore,

Apologies for the inconvenience caused. We have forwarded your details to Mahindra Area Customer Care Manager who will get in touch with you at the earliest.

Regards,
Customer Care Team
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    M
    MadhusudhanBV
    from Mumbai, Maharashtra
    Sep 12, 2019
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    Address: 560043

    Dear sir,

    I recently purchased a chrome beading as an additional accessory for my xuv 500 from mahindra's official website m2all.com.

    When i received the product i opened it to see the product is in tact. The product seemed to be cracked in the front and i raised a refund request immediately. I called the customer care and raised a complaint. The representative asked me to send the pictures and i took the picture of it by holing it in front of the car and sent them the pictures. Another representative called me and told me that the product seemed to be fitted already to the car and so the refund cannot be done.

    I clearly explained to their representative that the chrome frame was just placed in front of the car for the sake of taking the picture and it was not fitted or attached. For investigating it further, they can pick the product up and check the 3m tape that it comes with has been used or tempered. The product has been kept as it is was received.

    After several follow ups for 4 weeks with out giving up, they finally agreed to send the courier team to pick up the return. But it has been 2 weeks and i have not heard anything from them and no response to my emails.

    I have not been receiving any response from them and the money is stuck with them.

    I sincerely request that this is looked into seriously and a resolution is achieved soon.

    Thanks.
    Mahindra And Mahindra customer support has been notified about the posted complaint.
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      M
      MadhusudhanBV
      from Mumbai, Maharashtra
      Sep 12, 2019
      Resolved
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      Resolved

      Address: Magadi Road, 560043

      Dear sir,

      I brought a new mahindra xuv 500 in february 2019. The vehicle has not even completed 5000 kms and the brakes are making worn out noises (Squeaking).

      I first took the vehicle to sireesh motors in magadi road service center, where the service team cleaned up the brake pads and said it is due to dirt and it should be fine. Upon driving for 1 km as a test drive i did not hear any noise and took the vehicle back. Almost after travelling for 10kms the noise came back while i was still on my way back.

      I brought this to their notice and took the vehicle back to the same center on 24th august which was the following week. On of their senior advisers took charge of the vehicle and sent it for investigation. He called me back after a few hours and said that he spoke to the mahindra technical team and they confirmed that this is an operational noise that happens in all xuv 500 vehicles.

      I went back to the service center and asked for a test drive of other xuv 500s. I drove around a few cars with the same senior adviser and could not find any noise that i was claiming. The adviser also acknowledged that this noise is coming only in my car. But for now, they have cleaned the pads again, greased the calipers and sound should not come again. I called their vice president to further escalate the complaint. They both said that this noise will not come again.

      Exactly after a day of driving the noise is back. It is irritating and embarrassing driving a car worth 20 lakhs. I even raised a complaint to the mahindra customer care and also to the feedback call i got several times from mahindra. But no one called back to take action following this.

      As the vehicle is still under warranty and it is a brand new car, i sincerely request mahindra to take this up and authorize replacement of the faulty parts.
      Oct 30, 2019
      Complaint marked as Resolved 
      Mahindra And Mahindra customer support has been notified about the posted complaint.
      Sep 15, 2019
      Updated by MadhusudhanBV
      Sireesh motors Vice President took charge of the vehicle and has replaced the brake pads and discs under warranty. We will test drive bing for one week. No issues so far.
      Verified Support
      Sep 29, 2019
      Mahindra And Mahindra Customer Care's response
      Dear Mr. Madhusudhan,

      We request you to mail us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] to address your concern in the most appropriate manner.

      Regards,
      Customer Care Team
      I owns XUV500 2015 OCTOBER W10 AWD FROM STARTING I HAD MANY ISSUES ONE OF THE MAJOR WAS OUT SIDE SMELL COMING INSIDE WVEN AC IN RE CIRCULAR MODE . THEY CHANGED AC MAIN UNIT BUT NOT SOLVED THE PROBLEM NOW I LEARNED TO LIVE WITH IT . Another main problem is resting of door panels . They just did touch up paint and gave me back that again started resting I did my own touch up with primer and spray paint . That process is on every 6 month . Metal of XUV500 is not good 😌. Service also very bad . Vehicle is good . I put 19.50 Lakhs in mahindra to show my affection to the desi maal. But ...
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        A
        Axa tech
        from Delhi, Delhi
        Sep 12, 2019
        Resolved
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        Resolved

        xuv 500 clutch failure

        Address: Bangalore, 560052

        My xuv is first batch oct 2011 manufactured. My vehicle has run only 28000, today my clutch assembly started making noise on idle, hard shifting.

        First batch of xuv had clutch problem and mahindra had announced for recall, they did not recall my vehicle. Will it be done from company side now.
        My vehicle no is ka03mp 5406.

        Does mahindra resolved clutch and dmf failure issue successfully or not. Am also...
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        Noufan Pmc
        from Calicut, Kerala
        Sep 11, 2019
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        Address: Kozhikode, Kerala, 673631

        I've recently got back my xuv500 after leaving my vehicle for repair of certain complaints.
        I've mentioned all the complaints literally and still most of the complaints still exist.

        They told they have changed certain things to cure the problem but the issue still remains and i'm totally exhausted calling them and arguing with them.

        I need to contact the higher authorities regarding this because everytime i give my vehicle for service it's not proper. Each and every time they'll take more than the mentioned time period and also the work is not done properly. I'm totally fed up with this kind of treatment.

        I need to take care of my vehicle well and appropriately. For this i trust the company only. You're breaking your trust. If things goes like this i don't think you're trustworthy. I'd rather go to some outside workshop instead of coming towards you.

        If you understand my concerns plese help to get my vehicle problems free.
        Mahindra And Mahindra customer support has been notified about the posted complaint.
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          P
          Prakso
          from Chennai, Tamil Nadu
          Sep 11, 2019
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          Address: MANSAROVAR , A WING,, FLAT NO 503,5TH FLOOR,, OPPOSITE I I T MARKET GATE,POWAI, Mumbai City, Maharashtra, 400076

          I had bought a xuv 500 from infinity autolinks vikhroli in may 2019 under invoice no inv20a000105 dated 21/05/2019.

          It is now more than 3 months and i am yet to get rc book. When i spoke to the dealer i was told that i should visit the rto myself and have it collected from there.

          I have paid all the rto related tax amount to the dealer and it is the responsibility of dealer to check up with rto and have the rc mailed to me. So far i have always had the dealer mailed the rc to me.

          I am appalled at the response given by this dealer. Now that the car is sold they are just not interested in getting the matter solved.

          My finance bank is continuously following up with me for the copy of the rc

          Pls look into this matter and revert.
          Nov 1, 2019
          Complaint marked as Resolved 
          Mahindra And Mahindra customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2019
          Mahindra And Mahindra Customer Care's response
          Dear Sir, request you mail us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

          Regards,
          Customer Care Team
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            I
            Irfan@1912
            from Mumbai, Maharashtra
            Sep 11, 2019
            Resolved
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            Address: 400071

            I have purchased a brand new car tuv 300 5 months ago and very much upset that car has a problem of water leakage due to which my full flooring is being damaged. Since last 1 week i have given the car to the delaer nbs and still they are not able to find the solution of water leakage. I am very my upset of byuing a brand like mahindra. Plz help me.
            Oct 15, 2019
            Complaint marked as Resolved 
            Mahindra And Mahindra customer support has been notified about the posted complaint.
            Verified Support
            Sep 14, 2019
            Mahindra And Mahindra Customer Care's response
            Hi Irfan,

            Apologies for the inconvenience caused. Please mail us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] in order to assist you better.

            Regards,
            Customer Care Team
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              A
              amit yadav.
              from Gurgaon, Haryana
              Sep 11, 2019
              Resolved
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              Resolved

              Address: Rewari, Haryana, 123401

              Dear sir/madam,

              From last 7-8 years we are doing service of our company car at your rewari service center. We left our vehicle to your service center last week as vehicle is taking long self to start. Your service center gives cost around 38, 000 to repair the fuel injection pump. After repair final bill given by them was 44000 and paid. Next day in morning, car is not getting start. Again we handed over the vehicle to service center and got call that fuel injection pump needs to replace and which will around 55000. Please tell as we are your loyal customer, is this is the service stranded provided to us. Is this is the stranded of technicians at service center? We are not in condition to pay any more on fuel injection pump. Please check with service provider as they are habitat to do that every time. Please look in the matter.
              Oct 19, 2019
              Complaint marked as Resolved 
              Mahindra And Mahindra customer support has been notified about the posted complaint.
              Verified Support
              Sep 11, 2019
              Mahindra And Mahindra Customer Care's response
              Hi Amit,

              We tried contacting you on your mobile number but unable to connect. Kindly mail us your alternate contact number and vehicle details to [protected]@mahindra.com or call us at [protected] in order to assist you better.

              Regards,
              Customer Care Team
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                G
                Ginlalmuan Vaiphei
                from Cherrapunji, Meghalaya
                Sep 11, 2019
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                Address: Madanriting, 793021

                Dear sir/madam

                I got a phonecol from dis no.+[protected] n she say she is coling from mahindra hirring department n told me dt i hv been selected for the post of supervisor in mahindra and mahindra company which i hv applied from quikr. And she told me dt i hv to deposit 850/- in this bank ac.
                Name - raghunandan
                Ac [protected]
                Ifsc fino0001001
                As a security deposit for my uniform and i deposit the ammount n send a screenshot of the payment through whatsapp as i ws being told. After dt i was told to provide them my email id n i was being send the letter of offer through [protected]@il. On the next day i recieved a phonecol from this no. +[protected] telling me to deposit 5400/- in this bank ac.
                Name - mahesh
                Ac [protected]
                Ifsc - fino0001001
                Which wl b refundable and was for providing me laptop etc. And i deposited the money as i was being told n after dt i recieved the trainning letter through mail. On the next day i recieved a phonecol from this no. +[protected] telling me dt i hv to take health insurance of 10 lakhs which is compulsory for the company employee n i was being told to pay 9500/- wch is 1% of the insurance ammount, and i refuse to take the insurance, then i was being told that my job file wl b cancelled n i wl be refunded all the money in the next 20 working days.
                Sir/madam i please request u to respond me n help me claim back the ammount i hv paid for working in mahindra and mahindra company. Evn if its a scam or a fraud i please request u to do the needful n help me out. Thankyou
                Mahindra And Mahindra customer support has been notified about the posted complaint.
                Nov 11, 2019
                Updated by Ginlalmuan Vaiphei
                Please respond
                scam and fraud
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                  S
                  Scott Guise
                  Sep 10, 2019
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                  Address: 9020 Jackrabbit Road, Suite 600, 24450

                  I will be filing a complaint with the bbb as well. Since our purchase of these vehicles on[protected]cc xtvs, we have had nothing but problems using them for our business. They are constantly breaking down. The first indication, was when the break calipers literally fell off after only a week o[censored]se. We do not use these for 4 wheeling, or anything of the sort, they are used as if they were golf carts for customers, on a sporting clays and archery course. Everything from shifting cables breaking (Not stretching), to belts slipping, to something else going wrong in the engine which surprisingly is a kohlr, and not being able to figure it out. The customer service is absolutely horrible form the company and it put our local dealership in a real bind since they cannot do anything other than what mahindra lets them do. Parts take over a month or more to even get because of back order (Supposedly), and then customer service wants to blame the mechanics at the dealership for the parts breaking. I couldn't believe it, blaming the mechanics at the dealership for the faulty craftmanship and weak parts. When we first got them, we were excited. Now, they are a detriment to our business. I am not even sure what if at all we could get for them for a trade in. One of them is literally not moving at this point, so we have to pay to see what is going on and get it moving again before we can even hope to trade it in. Absolutely horrible. Do not buy from mahindra.
                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                    M
                    mgs999
                    from Tarikere, Karnataka
                    Sep 10, 2019
                    Resolved
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                    Resolved

                    Address: Mysore, Karnataka, 570023

                    The worst service provider ever and lazy as damn.
                    Car broke down several times under one year.
                    If give for service repair rectification will not be done in one visit.. They keep the car for 3 or 4 days. Even after that it will not be rectified. They just want to keep the car for many days and return it with no result. For getting spares they need 3 weeks.
                    This has been repeated several times..
                    Now today also i left the car for central lock repair which is under warranty.. They kept the car since morning... Nothing been done.. They need car for one more day for checking of wires. They just saying rat bite rat bite.. I don't know how far that is true rather.. I have 3 more cars there where i don't come across this rat bite thing.. Only for this exclusively such incidents happen

                    I would not recommend mahindra cars to anyone. Please no should buy that
                    Nov 1, 2019
                    Complaint marked as Resolved 
                    Mahindra And Mahindra customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 30, 2019
                    Mahindra And Mahindra Customer Care's response
                    Dear Sir, request you mail us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

                    Regards,
                    Customer Care Team
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                      C
                      Clothingfashionista
                      from Mumbai, Maharashtra
                      Sep 10, 2019
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                      Resolved

                      Address: 110092

                      Dear team,
                      I got xuv hr 26 db 2568 serviced from shiva motor.. Request to check the bill. Cannot understand how can clutch plates be changed in car 2 times within 80000kms.. I have been driving 2 cars but never faced such issues..
                      Also your service centers overcharge by giving wrong details once the vehicle reaches service center..
                      Last time also i was advises to get diac breaks and pads both changed but there was no need of this.
                      I was told 19000 for clutch plates this time..
                      Oct 30, 2019
                      Complaint marked as Resolved 
                      Mahindra And Mahindra customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 29, 2019
                      Mahindra And Mahindra Customer Care's response
                      Hi,

                      We have shared your details with the Mahindra Area Customer Care Manager who will look into your concern. You shall receive a call tomorrow (30th September) by 12noon.

                      Regards,
                      Customer Care Team
                      Sir
                      I have purchased vehicle xuv 700 in white colour from GPS showroom gurugram in September 2016 the paint of vehicle started erosion and Fed and showing Jung spots all over the vehicle body.
                      Mahindra And Mahindra Customer Care's response, Sep 29, 2019
                      Verified Support
                      Dear Mr. Yadav,

                      We request you to mail us your contact number and vehicle details to [email protected] or call us at 18002096006 to address your concern in the most appropriate manner.

                      Regards,
                      Customer Care Team
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                        D
                        Doug Fontenot
                        Sep 8, 2019
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                        Address: 10800 Demarest Rd, 70591

                        I recently purchased a e max 22 hst. As a believer in prudent maintenance, i am attempting to determine if the hydraulic fluid level is appropriate; however, the sight glass (Level gauge) on the item does not resemble the level gauge shown in the manual. The level gauge on the unit is a glass window with a metallic item that has a red dot in the center. What am i to make of this? The dealer cannot assist in this matter.
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
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                          wasim3011
                          from Mumbai, Maharashtra
                          Sep 7, 2019
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                          Address: Green Park Society Opp Sane Guruji School Behind Pakeezah Hotel Santacruz West, A2 312, Mumbai City, Maharashtra, 400054

                          This is very bad to see that mahindra people are very irresponsible and careless. I had order new wheel cab on 25th august 2019, now nobody is interested in informing me about the product which i had ordered, the store manager of goregaon mumbai is receiving my call, the executive is not receiving my call, as if i am begging from them. Really disappointed by this type of service. Hate your type of work. Very very very very bad service. Did expected this type of response from the store manager @ goregaon nbs service center mumbai.
                          Mahindra And Mahindra customer support has been notified about the posted complaint.
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                            A
                            AnnieK37
                            from Chennai, Tamil Nadu
                            Sep 7, 2019
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                            Address: The Parackals, Devalokam PO, Devalokam PO, Kottayam, Kerala, 686004
                            Website: Mahindra service

                            The car makes a huge noise while driving, then it reduces the pull of the car. The car has been lying in the garage for a week. Finally they do a software reset, while coming back, the same issue comes up. The car had been there for a week and i just got it back on july 24th, again it went back in on 31st august and i got it back yesterday without the issue being fixed, again it will need to go in today
                            Mahindra And Mahindra customer support has been notified about the posted complaint.
                            Dear sir, I bought a Mahindra kuv 100 trip in tripura showroom his employees does not provide selling paper & billing invoice. So pls solve my problem
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                              Nirmal kumar Choraria
                              from Mumbai, Maharashtra
                              Sep 7, 2019
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                              Address: Topsia,kolkata, Kolkata, West Bengal, 700019

                              My car was not taking race, with that we sent r car to shree automotive, topsia kolkata. But since seven days there is no response. This behaviour is not nice. By purchasing mahindra car, i have done any crime. Please help asap. My car no. Is wb02aa2806. This is not expected from authorised service centre of mahindra. These type authorised service centres will ruin name of such a prestigious company.
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
                              I'm Buying a mahindra tuv 300 t6+ car for march 2019. There after i have check his milage. he's vechile Calculeting mileage is 9.25 km per litre to 9.80 km per litre With AC.

                              And Winter seasons he's vechile milage is Approx 10-11 km per litre.

                              So he's Vechile fail of milage subject.
                              ...
                              Ansupatwa's reply, Sep 4, 2019
                              I'm buying tuv 300t6+ march 2018 but by mistake i entry complent march 2019. So change the buy date 2019 to 2018
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                                NS Raja
                                from Kota, Rajasthan
                                Sep 4, 2019
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                                Address: RAMGARH, Alwar, Rajasthan

                                नमस्कार
                                में अब्दुल गफ्फार मेने 2018 माडल बोलेरो एस एल एक्स j s four wheel से खरीदी थी शुरू से ही गाड़ी की बोडी और इंजन में जंग लगने लग गया कई बार मैनेजर से शिकायत की है लेकिन कोई समाधान नहीं हुआ है गाड़ी खरीदने के 5-6 महिनो बाद जंग लगना सुरु हो गया
                                आप समाधान करे वर्ना हम शिकायत करेंगे t. V new / अख़बार आदि पर
                                Mo.[protected] [protected]
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                  A
                                  Aniketlad
                                  from Mumbai, Maharashtra
                                  Sep 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: Padavi, Pune, Maharashtra, 412203

                                  Hello mahindra co, i have been gone through very bad experience in one of your showroom choufula branch. I visted the branch name unnati motors as i wanted to book tuv 300 t10 duel tone red /black. I paid the booking amount of 5000rs an the amount was quoted to me was 11lakhs 70 thousand approximately. And later i agreed to their tearms an condition an i confirmed the car an later i applied for loan an it got processed. When later after everything was processed i visited the showroom they said that model which i booked was not available i will have to buy optional t100 which cost is 12lakhs an 24 thousand. I asked them why they said the car which i booked was not available as that car is no more available i checked in other showrooms that car is available. I asked them can they make it available they said no you will have to change your car to optional opt model an i asked wheather i can cancel the booking they said there will be charges for it. I would like you to take this very serious they are forcing me to buy that which i dont want an i feel its fraud. I am waiting for your reply or call.
                                  Oct 10, 2019
                                  Complaint marked as Resolved 
                                  Mahindra And Mahindra customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 09, 2019
                                  Mahindra And Mahindra Customer Care's response
                                  Hi Aniket, regret the inconvenience caused. Please mail us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

                                  Regards,
                                  Customer Care Team
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                                    M
                                    Mohd Khurshid
                                    from Mumbai, Maharashtra
                                    Sep 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: 203390

                                    That i bought one tuv 300 t4+
                                    From sub branch (Yashpal motors gunnour) of mahindra dealer maha laxmi auto world pvt. Ltd rampur road moradabad on 19th july 2019 and i submitted all the document for registration based of my home district bulandshahr (Up13) but after many reminder he gave me applied registration paper in another district sambhal (Up38) and mentioned wrong father's name and address on those papers.
                                    Finally he feeded wrong data in reegistration form.

                                    Now i went there to give this feedback.in reply he just told me "ab kuch nhi ho skta" and now not picking up my call.
                                    Oct 11, 2019
                                    Complaint marked as Resolved 
                                    Mahindra And Mahindra customer support has been notified about the posted complaint.
                                    Sep 03, 2019
                                    Updated by Mohd Khurshid
                                    Already two times complaint at mahindra customer care still no response.
                                    Verified Support
                                    Sep 10, 2019
                                    Mahindra And Mahindra Customer Care's response
                                    Dear Sir, apologies for the inconvenience caused. Please mail us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] in order to assist you better.

                                    Regards,
                                    Customer Care Team
                                    Hello, still no response and progress report for filed complaint.
                                    Showroom owner and GM not responding.
                                    [protected]-my number
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                                      Paramjeet Singh
                                      from Gurgaon, Haryana
                                      Sep 3, 2019
                                      Resolved
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                                      Address: Mohali, Punjab, 140308

                                      I bought mahindra xuv 500 after 5000 km i went for my very first service. I reached to the service center around 10:30 am. They have to change only the oil and washing. Till 6:30 pm i was waiting for washing my car. Even i complain about steering wheel it give some noise while driving. Even they did not do the test drive for check the sound.
                                      I have paid all the service amount and still waiting for washing. Very worst service ever which i have seen.
                                      Sep 4, 2019
                                      Complaint marked as Resolved 
                                      As I already mention my steering wheel making unnecessary noise while driving. It’s still pending and your service engineer not able to find the issue.
                                      Mahindra And Mahindra customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 09, 2019
                                      Mahindra And Mahindra Customer Care's response
                                      Hi Paramjeet, please mail us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

                                      Regards,
                                      Customer Care Team
                                      Dear Sir,

                                      My RC is pending since a long time I have purchased Car on 13 June 2019.
                                      Executive Shubham is not responding my calls at Auto world Pratap Nagar Jaipur
                                      His mobile No is +[protected]

                                      My Vehical registration No is RJ45CH0684.

                                      Thanks
                                      Sandeep Bhaskar
                                      +[protected]
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