Mahindra And Mahindra Complaints & Reviews

Dear mahindra staff and company management,

This is to inform you that 16 months back i purchased a centuro bike from the showroom of mahindra. The bike has given me a lot of problems since then.

First there was a problem in the accelerator, then later the bike started making noises as if there is a problem with the engine, the engineers at mahindra said that there is a problem in the mounting.

Mounting? You mean i was driving a bike with a faulty engine? My engine could have fallen due to this! It is pathetic as i have to write to you again and again without any reply shame on you guys to sell such a bad, lousy, faulty and low quality bike

Thankyou
Ghanshyam yogi
[protected]

I have purchased mahindra scorpio s11 on 30th june 2018 from aligarh dealer after 1 month o[censored]se it started throw smelly smoke after that i go to service centre and complaint about it they changed something call abr cooler then again after 10-15 days it again started throwing smoke and didnt start then again they changed the same thing now again it is throwing smoke and vibrate badly while starting the engine.. Really dissapointed this time buying your vehichle i am a customer of mahindra from a long time at least 15 years but now with this poor service and performance of my new vehichle i dont think i will still be your customer if my problem is not solved.
Please solve my problem really disappointed this time

I'm santonu banerjee, my scorpio s2's regn. No - wb12as3506, our car was purchased on 16th oct'17, suddenly our car wasn't taking a start on 17th sept'18, so we had sent the car to mahindra motors howrah chamrail they kept it for 3 days they said there's a problem in music system therefore cutting of the line of the system again same problem happened and we sent it to mohan motors science city kolkata. They also kept 3 days but the actual problem wasn't detected by them and they misguided and they took the matter very lightly.
We are very upset with the service we got, i have been using mahindra cars like xylo and even kuv1oo still now
It was a very careless approach, i expect you to take a step, i'm an owner of safety solution company, a lot of my work was hampered due to this reason. Please look into this immediately.

I booked marrazo car and full payment done 29th sep. 2018, but not get any car, your application form say's that time required day 10 days to delivery. Booking in names of dola dutta choudhury, rayal motor kolkata, s. P. Mukherjee road, kolkata, why i pay the emi before getting car, your sales man say's that 10day's required to received car in showroom after that registration process start and car handed over to buyer

I purchased a TUV 300. Within one and half year all the bolts and body of the vehicle is getting corroded.The door frames near the beading got rusted and air bubbles have started developing near door locks. I have been complaining about this issue in TVS mahindra service centre aminjikarai, they want me to take the issue through Zulekha motors from where we purchased the vehicle. i have been following up from August. i need a permanent solution and fast solution as this is a major issue. It is surprising for everyone how a car can corrode within one and half year. I am afraid to take my vehicle out fearing safety reasons, hence i need a solution at the earliest.

सर,
मे 17/03/2016 से लगातार सिंह आटोमोबाइल सिवनी मे अपने बोलेरों जीप की सेर्विसिंग करवा रहा हू सिंह आटोमोबाइल सिवनी द्वारा बार बार vehicle diagnostics charges लेने के बाद भी चेक लॅम्प की समस्या का समाधान नहीं कर पाये एवं हर बार 500 vehicle diagnostics charges लिया गया,
मेरी आपसे निवेदन हैं की सिंह आटोमोबाइल सिवनी के ऊपर उचित कार्यवाही की जानी चाहिए ऑर उनके द्वारा लिया गया चार्ज मुझे तत्काल वापस किया जाना चाहिए,
चुकी यह समस्या जिस दिन वाहन खरीदा गया उस दिन से ही हैं मतलब की यह कंपनी फ़ौल्ट हैं तो कंपनी को ईस समस्या को साल्व करना चाहिए । ये समस्या हैं 2 साल 17/03/2016 से 06/10/2018 तक लगातार सिंह आटोमोबाइल सिवनी से सेर्विसिंग करवाने के बाद भी अगर चैक लॅम्प की समस्या का समाधान नहीं मिला तो उनका सेर्विसिंग लाइसेन्स समाप्त कर देना चाहिए

धन्यवाद
Mob [protected]

I have purchased a mahindra tuv 300 from schangalaya motors on 11.08.2018 after paying an advance of rs.20000/= on 25.07.2018. I was promised to deliver the vehicle immediately but the vehicle reserved for me was delivered to some on one else for the reasons unknown to me and i had to wait for a month to get my delivery after lot of confusion.
The style kit was not pasted properly and i had to visit the service center every now and then. I had complained about a creeking noise on the right side of the vehicle which was not at all attended till date. I have sent the vehicle for the first service and complained about the creeking noise and the loose wires exposed on the top of the roof. Regret to inform that none of my complaint is attended and the vehicle was only water washed and given back. The creeking noise still exist and the wires on the top of the roof exposed. The service offered in the showroom and the service center is very lethargic and casual without any seriousness about the retaining of the customers.
The general manager in the showroom is trying his level best to correct things but there are still some loose ends which needs to be corrected. I request you to kindly interfere and do the needful.

With regards

Dr s rajaram
Mobile [protected]

I want to buy tuv 300. Took test drive, rate, etc. But i am not getting forward towards booking due to wheel spin of car. And dealer executive deny about wheel spin. I want confirmation from mahindra and dealer of mahindra about wheel spin in a proper way before delivery. So i can make the tuv 300 buy and will drive it without any tension.
What to do or not.
Please do confirmation about this.

I had given my mahindra xylo for repair as there was a hizzing sound that was coming from the ac vent. This was rectified as they said the vaporiser had gone and charged me 18, 000 rs. But within a month, i had the same hizzzing sound and they did something and gave me back in 1 day. But the hizzing sound started coming after couple of weeks. I called mahindra sireesh auto, jakkur again and they said they will do it when i bring for servicing. But since i was out of station, i could not take for service and my office serviced my vehicle in our friends gararge. The ac one i told them not to do... As there is a guarantee from mahindra. So that was not done, but only the regular service was done. Now when i take it to mahindra jakkur branch in bangalore, they say the same part which they changed has gone. They are asking me for 18000/= rs again. How can this be justified. This needs to be replaced free of cost.,.. I came back with the same complaint in a months time and they did some adjustment which did not last for 2 weeks. Because im giving it afetr a gap of few months, they are claiming that i have to bear the expense. I was planning to rectify the issue and also look for a new vehichle. Now if this is the attitude, i will change my decision. This is unacceptable. Please look into this matter urgently. I'm sure if you look inti my service records in jakkur branch, sireesh auto, bangalore, you will find all the details of what i have mentioned. Please look inti this matter and do the needful

Dear m&m
We have purchased a mahindra scorpio s11 from biswanath ashok motors, lakhimpur, assam on february 2018 from feb i called again and again for providing invoice and ledger statement but he will not reply properly the original invoicw he will give me on purchase time that are also not matched with tcs details and also not proper calculation
Kindly clear the issue asap

Regards
Kamal jangir
Swastik enterpirses
Mobile :[protected]

I have given my vehicle to the sp automobile of alipurduar district since last 8 days and i am a very poor person and i have to pay may emi and also i have to maintain my family.in this position i want a clarification from your end otherwise i will put my car to the garage forever. And the service of your company is very bad and next time i will not purchase a car from mahindra and i will also inform to my friends that the service of so-called mahindra company is very worst, sorry sir from my end that this is very hectic to put my vehicle for 8 days to the garage... I am very sad to inform you of such kind of lazy behavior which compel me to lodge this complaint.

R/sir i have mahindra imperio hr08v-6902. Sir, on monday my car have some electrical problem as well as engine vibration problem but in my nearest service centre at kaithal spare part not avilable and they say that your car will be repair in 9-10 days. Sir we call all costomer service as well as area manger but not find good repose about this problem. Sir they play a game after purchase a car with costomer.

I was send 2.72lakh + 10000/- deposit to your account in 18.9.2018, and due to your company technical issues till today that bmt vehicle is not deliver to me. (Vehicle no. H2f77469).
I have also take loan on that vehicle and interest paid star on that.
I have continuously follow up to your automotive at kandevali east, mumbai. Office.
If today my vehicle is not deliver to mi i want to return my amount with bank interest. Other wise i kk go to consumer forum against mahindra n mahindra

Dear mahindra staff and company management,

Please look into the matter of car no. Dl1cv 9852 registered in the name of b p sharma s/ o shri nand ram sharma registered in the year 2017 and with in two years i drive the car 25000k. M. But this car is totally a khatara one.

Please look into the history of car as in every one or two months i go to your mahindra service centre with a new complaint like, clutch jam, collant auto fifnished and air conditioners not working, then average is not as per your commitment, tyres are already damaged only in 25000 k. M., light azre not proper and so on.

I have a new work or assignment after purchase od this khatara no. 1 from you people.

Now every month i have to excuse in office for the repair of my khatara no. 1 with a decent new problem.

But after all this your work shop manager and your customer care manager are answering that they will not do any work on this car and tujhe jo ukhadna hai ukhaad le mahindra will not responsible for this type of manufacturing defects. If you have purchased this car this is your fault not our. You have chosen wrong car and we have not told this for you.

Now you are requested to please take back your car and refund me my money or if not then please take it as a khatara no. 1 gift from my site.

I am vary happy with your services and promises and in future i will not see mahindra car in future.

B p sharma
[protected]

I bought my mahindra thar on 27/10/16 and the vehicle is still under extended warranty now the vehicle showing rust on most parts of vehicles. Is rusting will cover on extended warranty? Company is claiming that it not included is that so need a clarification and we have to pay for rust treatment or painting (Rusting on front wind screen frame, nuts, hoods, front driver side basement, back seat frame crack etc...)

I Ankit Mittal is the registered holder of the UP16BE4401.

I sent my vehicle through my driver Shiv shankar at your Koncept Mahindra work station in Sector 64, Noida to get its A.C Unit repaired. I was told that there is some problem with its cooling coil and the same need to be change, as my car is under warranty it will be done free of cost. Company executives opened a job card (Repair Order no. RO19H006758) and start working on it and it was also confirmed through SMS to me on my mobile no. [protected].

The A.C unit/ Dashboard of the car was dismantled for service, I took it with immense surprise when in evening, my driver was informed that its warranty is elapsed as I did not avail my service of 50, 000 kms. However, I availed the service of 60, 000 kms.

I am your Loyal customer (Since purchase all car services were done in the same work station) and I admit about missing the service of 50, 000 kms as this may have happened casually.

Neither i was informed at the time 60, 000 kms service that my AC warranty is elapsed nor today morning[protected] before starting the work or opening the job card and this is the situation when mahindra runs on one of the best softwares.

Now company executives are blackmailing me to either pay Rs. 20, 000 for the new AC coil + Labour and when i denied to pay so and asked to return my car they want me to pay Labour charges for reassembling the dashboard and work done. I have been travelling in cabs whole day spending money already and now by end of day company executives expect me to pay for work not done.

I need not to remind you regarding the customer ethics and expect you to raise your hand for co operation and a resolution of the matter in my favour.

Kindly, keeping the above in view and provide me deserved replacement of cooling coil.

Hope to hear from you asap.

Ankit Mittal
[protected]

This is regarding the issue engine oil mixed up with coolant of my verito vibe vehicle AP04AU5206 which I have complained last year Jul 2017(2nd time and first i faced the same issue in Dec 2016) for which you people have replaced the old engine with new engine on jul 2017 and assured us that we wont be facing the issue again.

Yesterday when we were travelling from our hometown (kadapa) to banglore, all of a sudden slight airflames started coming through ac along with huge engine sound and luckily we were alert and we stopped the car and when we checked engine, engine oil was spilled out from coolant same as before.Who will be responsible if something has happend to our lives?mahindra?

Later through on-raod assistance we moved our vehicle to mahindra service center in kadapa .When the same was conveyed to sireeshauto(banglore service center where first and second time issue was adressed)manager, he is very irresponsible and he is not ready to takeup or lookinto the case and he is asking us to get our issue done in kadapa center itself.

Engine was replaced to new engine at 73000 kms and now 83000 kms it has run.After replacement of engine servicing was done twice within 7000kms and last servicing was done on july 2018.

It has not even crossed 7000 kms after engine replacement, but servicing was requested twice by ur mahindra guys saying that it is new engine and servicing has to be done considering it as new vehicle which we have followed and got it done on time.

This is third time I'm facing the same issue repeatedly and everytime you guys are saying this won't be repeated but unfortunately same thing is being repeated and our family is really tired of this happening over and over again, evertime car is breakingdown during odd timings when gone out with family and kids.

And bearing all the bills after each repair, be it first time after repair(2016) or be it after replacing engine(2017) has become burden for us.

Unfortunately for being a mahindra verito vibe customer I'm very very unhappy and hope you will give proper solution in our case.

Please find the servicing bills and last time engine replacement bill and pics of engine, after spilling the engine oil through coolant below.

I am having a 2011 make logan car. Vehicle number is wb-06f-8010. Having been shifted to kolhapur, maharashtra, my car is being serviced by trendy wheels pvt ltd, kolhapur, maharashtra. On 28th september, 2018 my car was serviced and a fat bill was paid. Service also included servicing ac of the car. Within two days of running after service of the car, ac stopped functioning. Now trendy wheels has given quotation of rs.7822/- for servicing the ac which was serviced by them not even seven from now. This makes it abundantly clear that service by trendy wheels is nothing better than the service offered by a road side mechanic. Mahindra, & mahindra, if at all cares for its reputation should do something about this treendy. It is worth mentioning that such is not the first experience for me with trendy wheels

Dear Mahindra,

At the outset I would like to state that all my excitement of owning a new Mahindra vehicle turned into a bitter experience right from the word 'GO'. At this moment I feel very disturbed by the fact that despite so much of a bitter experience from the sales and service unit, I still will have to keep myself associated with a pathetic service provider.

Hereby, I would like to share my bitter experience that the dealer Ramnarayan Shiwprasad has been giving me since day one.

One fine evening, I visited the Mahindra dealer Ramnarayan Shiwprasad of Jorhat, Assam to see the Mahindra KUV 100 nxt k4 plus.My parents fell in love with the vehicle at the first glance itself and we all made up our mind to buy the vehicle over the other close choices that we had in our mind like the Maruti swift and the Honda Amaze.

On 10th of June, I had booked a Mahindra KUV 100 nxt k4 plus from the dealer Ramnarayan Shiwprasad of Jorhat, Assam.The sales executive was very polite and we proceeded as per his advice. The sales executive also brought the vehicle to my house which is about 60 Kms from the dealer to give me a test drive and to assist me with all the formalities regarding my loan and other booking formalities. Everything went on fine until after I brought the vehicle.

After a month waiting ( which was not of much concern to me), I was called to the dealer by the sales executive at about 4 P.M on 10th of July 2018 to get my vehicle from the showroom. My vehicle was delivered at about 6.30 P.M, which is already dark in a place like Assam.

As soon as I boarded the vehicle and sat on the drivers seat and shut the door, I realized that the driver's door had some issue and the door did not . Immediately the service manager came to see that the repair couldnot be done at that moment since the lock had some issue. Just imagine, I drive my all new vehicle for 60 Kms at night with a faulty driver door. Thanks to the very late and almost night delivery and the quality check team who should have checked my vehicle before delivery.

After that, the mechanic comes to my house the next day and says that the lock needs to be replaced and the dealer does not have a lock. so they asked me to wait for three days since they had to order a new lock.

After a week I get my door repaired and thanks to the quality check team again that I get a sound below the vehicle body whenever i break or accelerate my vehicle. I immediately called the sales executive and he says that he shall get it fixed the next time I bring the vehicle to the service center. I also inspect the vehicle to see that ropes which were tied to the suspension of the vehicle ( which I believe was tied to the vehicle during transportation ) are still stuck below the vehicle. It was then I realized again that the sales team didn't even have the sense to do the minimum inspection of the vehicle before delivering it to the customer. Till date I complaint about the sound and I had taken my new vehicle to the service center three times, but they did not bother to attend to the problems with sincerity. My new vehicle still has a problem of body sound.

Also, the sales executive had given me a offer that he would laminate the vehicle free for me and then I requested him to also paint the chassis of the vehicle before delivery on payment basis. this was requested three days prior to the delivery date. On the delivery night I get the vehicle without any chassis paint and that too he had charged me for the lamination which he had committed me free of cost. Moreover, till date I have paid Rs 9000 extra ( in cash) on the delivery date for which I have not received any bills. Despite of all these odds I had not launched any complaint since these all were of not much concern to me since I was expecting services value for money and since the sales executive was very cooperative and polite. But unfortunately, service was even pathetic.

Finally, after all these odds, the date of 1st servicing come on this day of 29/09/2018 after the odometer reads 3000 Kms. I sought an appointment from the service centre and they ask me to report at 9 A.M on 01/10/2018 ( ie after two days) they also confirmed the same over SMS. So, I sent my vehicle with my driver for service on the designated date and time. But all in vain...

My driver keeps on waiting till about 1.30 P.M without anyone attending to the service of the vehicle. The excuse they give is, all their staff are in a training, I wonder why on earth did they call me for the service if their staff were in training ? Don't they value the time of others ? They kept my driver and my vehicle holding from 9.30 A.M till 5 P.M. That's a horrible service Mahindra. No one was even attending to the vehicle until 1.30 P.M. I send my vehicle from about 60 Kms just to waste the entire day. After my driver kept nagging them continuously, they finally take my vehicle for service and does the change of the Mobil and oil . My driver complaints of a body sound of the vehicle but then they say don't have staffs to attend to it and keeps my driver till about 6 P.M doing nothing. Finally my driver gets annoyed and brings back the vehicle back without even washing it on the first service, since they kept him holding the whole day doing nothing. How disgusting and annoying that they do not value the time of other people and haress their customer in the name of servicing the vehicle. Pathetic Mahinda !!!. Its not expected, when customer service is a priority in today's world.

I dont know how much this complaint of mine will be addressed. But for me as a customer of Mahindra from the dealer Ramnarayan Shiwprasad, Jorhat Assam, I say its a pathetic sales and service unit they have and it took away my peace of mind. Being a customer of Maruti and Hyundai previously, I regret associating with Ramnarayan Shiwprasad, Jorhat, Assam and Mahindra as a whole. With a very thin hope that my future service experience with Mahindra will be able to change my opinion, I at least hope my complaint will be addressed in its true sense,

Still with Regards,

Rohini Ballave Saikia
Mobile:+91-[protected], +91- [protected]

I have to buy alfa battery auto in gorakhpur uttar pradesh. Your dealer is asking for rs.160000. As per your quotation it's rs.112000 ex showroom price. So. Kindly tell the genuine price in gorakhpur (Pin-273001). And why they are asking more money at dealer point. And they are also forcing for rto and insurance with some benefit of there. Kindly look into this matter and let me know the genuine price.