Mahindra And Mahindra Complaints & Reviews

Dear mahindra first connect team,

I'm exhausted with your irresponsible behavior and pathetic services.
I purchased the mahindra connect first choice konnect device (Id : [protected]) on june 9th 2018 from mr. Sohail nathwani (Head sales) ([protected]). He installed the device at local car shop near hinduja hospital, mahim, and assured me to get in touch if any issues. The gps was working fine till 13th september 2018, after which it got stuck up on one location (Pune mumbai highway). I waited for 3-4 days, tried logging in & out of the connect first app, but my efforts were wasted. I contacted mr. Sohail for same on 18th september. He kept saying he "will get back"., but that never happened. Whenever i called the response was "busy in a meeting". After messaging him to at least refer someone else, mr. Chandan ([protected]) from wipro (Bangalore) called me and after repeated pursuing pratiyaksh came to collect the device on 5 october. There was no response for 1 week and ultimately i had to ask for refund. What's the point if i'm not getting the services that i have paid a huge amount.
Now, on 12 october there are saying we will courier it to you either tell your driver to connect it for find a mahindra dealer, "it is simple plug and play thing". If one teaches my driver what's the whole point of gps, and being in medical profession i don't have time to hunt for mahindra dealers and get this thing done. Mr. Sohail didn't even bother to revert back nor mr. Chandan is able to provide me the device.
I feel cheated and i have lost all faith and trust on mahindra. I want full refund as neither i have the services nor the device.
Thank you but i'm exhausted running behind their team.
Hopefully now at least some one take this issue seriously!

Regards,
Dr. Mrinmayee

I bought xuv500 w7 on 22nd july from infinity autolinks vikhroli and noticed on the first day itself the gear shifting was not smooth and also getting struck - cannot shift to 1st gear. Infinity autolinks sent their engineer first time and till date my vehicle has gone to garage twice for the same. After the vehicle was back 2nd time from garage found gear shifting was better and not completed smooth. After driving for few 100 km i find the gear shifting is too creeky and hard.

Sir,
I am the proud owner of a fulloption scorpio micro hybrid 2012 model. I purchase first scorpio vehicle on 2003 & this is my second vehicle. I like this vehicle very much, because it is the product of mahindra. Now my vehicle has a complaint. The mouth part of the silencer is leaking & made loud noise. I approached the tvs quick service centre at punalur, kerala, which was run by the tvs kollam on[protected]. They agreed to get the vehicle repaired within 10 days & they submit order for the spare, i hope. But till now, i haven’t get the vehicle repaired & they says the spare has not received & my vehicle is at my home & can’t be used & remain idle. The use of vehicle is inevitable to me.
Today also i communicate with the branch manager of t. V sundaram iyengar & sons, kollam, kerala, regarding the availability of the spare & the repairing of the vehicle. But i was disappointed. He can’t give me a satisfying answer. I feel that if i was wrong trusting upon mahindra & mahindra.
So i request you to make immediate necessary arrangement for supplying the spare required & i can get it repaired & use the vehicle with full satisfaction.
Thanking you vehicle no. : kl 01 bf 44
B. Balraj year of manufacture : 2012

I buy xuv 500 that time only oil was leakage little! Then i send for 1st service n i told then oil leakage then say it's got fix buy tighting bolt ok but next day again oil leakage but i keep quite... Then for second service but same old story but now i did next stap i send vehicle for only oil leakage but in two day send it back cos they don't have washer n they told me don't drive car n what i do i buy for 1800000 n they say don't drive it's nearly 20 days car in garage n red light of engine come on i don't no what to do pls help me

Purchased fully loaded vehicle of kuv100 in 2016 at bangalore with great trust and confidence on mahindra brand and on their assurance of mahindra officials on quality. However, my started losing confidence on vehicles quality, with in 1 year as it started giving noise because of poor quality of body and door materials. Complaints lodged with authorised service centres, sireesh and india garage. But complaints brushed off with some excuses, though i have shown them rusted doors with parts falling off and paint peeling off.
Rust is unusual in a place like bangalore, unlike sea shore areas. If it happens in bangalore, one can imagine quality of mahindra. Photos pasted below shows quality of vehicle.

A honda amaze vehicle purchased during similar period and price is looking great without any noise.

Hi team, i sakand joshi owns mahindra verito vibe dl-8cac-1192, i bought it from indraprasth wazirpur, just for the sake of trust with organization, i always preffered to get service done from company even though it was not satisfactory in terms of cleaning and washing but we compromised on that considering may be company cannot afford washing, in servicing cost. However, since i bought car, service cost is never less then ₹ 10, 000 whereas, previously i paid around ₹ 25, 000 and company billed it for ₹ 29, 000. Furthermore, from last 2 services i was telling the advisors there to get a/c fix and they were telling me that this car a/c works like this only and now eventually when it completely stopped working within 6 months of my last servicing, your wazirpur advisor vineet telling me it will cost you another ₹ 18, 000 and this is estimated it can be more too. Hence, i want to know that is it customer responsibilty to learn car repairing first to get it service. So, we let them know what to fix in it or is it advisors responsibilty to let us know whats the issue.? Secondly, i was planning to buy a new car marrazo keeping faith in mahindra but now i will wait for toyota rush to get launch because anyways it is proven that being an indian company dont faith because you will going to get a cheap service, doesn’t matter cars are good or not. Finally, i am just reporting this to authority because car purchasing is one time game but keeping that car in performance depends on the servicing which is so poor from your end. There is endless things to mention but i believe that this is enough to make you realise where you stands in the market.

Got a kuv100 just a year back on 25th june 2017 with high trust and satisfaction being as an employee under same vertical. I am working in technology verticals of mahindra banner.
Experience - i am really very sorry to express my pain and unsatisfaction towards mahindra brand. Reason - within a year and 3 months, i got my clutch plate burnt. This is what i just received a response from my service center shayadri motors, wakad. This will cost me 10k. Isn't it frustrating experience despite of careful driving.
Vehicle details - kuv 100 k6+,
Name - sashikant dash,
Contact - [protected] /[protected]

Fact - does mahindra cover this under warranty? Got to know that no, as it is an wear and tear part. Come on.

Feedback - i swear, i will never ever suggest anyone to go for mahindra ever again.

Hope mahindra cares for my feedback.

Trust and regards,
Sashikant dash

Dear mahindra staff and company management,

This is to inform you that 16 months back i purchased a centuro bike from the showroom of mahindra. The bike has given me a lot of problems since then.

First there was a problem in the accelerator, then later the bike started making noises as if there is a problem with the engine, the engineers at mahindra said that there is a problem in the mounting.

Mounting? You mean i was driving a bike with a faulty engine? My engine could have fallen due to this! It is pathetic as i have to write to you again and again without any reply shame on you guys to sell such a bad, lousy, faulty and low quality bike

Thankyou
Ghanshyam yogi
[protected]

I have purchased mahindra scorpio s11 on 30th june 2018 from aligarh dealer after 1 month o[censored]se it started throw smelly smoke after that i go to service centre and complaint about it they changed something call abr cooler then again after 10-15 days it again started throwing smoke and didnt start then again they changed the same thing now again it is throwing smoke and vibrate badly while starting the engine.. Really dissapointed this time buying your vehichle i am a customer of mahindra from a long time at least 15 years but now with this poor service and performance of my new vehichle i dont think i will still be your customer if my problem is not solved.
Please solve my problem really disappointed this time

I'm santonu banerjee, my scorpio s2's regn. No - wb12as3506, our car was purchased on 16th oct'17, suddenly our car wasn't taking a start on 17th sept'18, so we had sent the car to mahindra motors howrah chamrail they kept it for 3 days they said there's a problem in music system therefore cutting of the line of the system again same problem happened and we sent it to mohan motors science city kolkata. They also kept 3 days but the actual problem wasn't detected by them and they misguided and they took the matter very lightly.
We are very upset with the service we got, i have been using mahindra cars like xylo and even kuv1oo still now
It was a very careless approach, i expect you to take a step, i'm an owner of safety solution company, a lot of my work was hampered due to this reason. Please look into this immediately.

I booked marrazo car and full payment done 29th sep. 2018, but not get any car, your application form say's that time required day 10 days to delivery. Booking in names of dola dutta choudhury, rayal motor kolkata, s. P. Mukherjee road, kolkata, why i pay the emi before getting car, your sales man say's that 10day's required to received car in showroom after that registration process start and car handed over to buyer

I purchased a TUV 300. Within one and half year all the bolts and body of the vehicle is getting corroded.The door frames near the beading got rusted and air bubbles have started developing near door locks. I have been complaining about this issue in TVS mahindra service centre aminjikarai, they want me to take the issue through Zulekha motors from where we purchased the vehicle. i have been following up from August. i need a permanent solution and fast solution as this is a major issue. It is surprising for everyone how a car can corrode within one and half year. I am afraid to take my vehicle out fearing safety reasons, hence i need a solution at the earliest.

सर,
मे 17/03/2016 से लगातार सिंह आटोमोबाइल सिवनी मे अपने बोलेरों जीप की सेर्विसिंग करवा रहा हू सिंह आटोमोबाइल सिवनी द्वारा बार बार vehicle diagnostics charges लेने के बाद भी चेक लॅम्प की समस्या का समाधान नहीं कर पाये एवं हर बार 500 vehicle diagnostics charges लिया गया,
मेरी आपसे निवेदन हैं की सिंह आटोमोबाइल सिवनी के ऊपर उचित कार्यवाही की जानी चाहिए ऑर उनके द्वारा लिया गया चार्ज मुझे तत्काल वापस किया जाना चाहिए,
चुकी यह समस्या जिस दिन वाहन खरीदा गया उस दिन से ही हैं मतलब की यह कंपनी फ़ौल्ट हैं तो कंपनी को ईस समस्या को साल्व करना चाहिए । ये समस्या हैं 2 साल 17/03/2016 से 06/10/2018 तक लगातार सिंह आटोमोबाइल सिवनी से सेर्विसिंग करवाने के बाद भी अगर चैक लॅम्प की समस्या का समाधान नहीं मिला तो उनका सेर्विसिंग लाइसेन्स समाप्त कर देना चाहिए

धन्यवाद
Mob [protected]

I have purchased a mahindra tuv 300 from schangalaya motors on 11.08.2018 after paying an advance of rs.20000/= on 25.07.2018. I was promised to deliver the vehicle immediately but the vehicle reserved for me was delivered to some on one else for the reasons unknown to me and i had to wait for a month to get my delivery after lot of confusion.
The style kit was not pasted properly and i had to visit the service center every now and then. I had complained about a creeking noise on the right side of the vehicle which was not at all attended till date. I have sent the vehicle for the first service and complained about the creeking noise and the loose wires exposed on the top of the roof. Regret to inform that none of my complaint is attended and the vehicle was only water washed and given back. The creeking noise still exist and the wires on the top of the roof exposed. The service offered in the showroom and the service center is very lethargic and casual without any seriousness about the retaining of the customers.
The general manager in the showroom is trying his level best to correct things but there are still some loose ends which needs to be corrected. I request you to kindly interfere and do the needful.

With regards

Dr s rajaram
Mobile [protected]

I want to buy tuv 300. Took test drive, rate, etc. But i am not getting forward towards booking due to wheel spin of car. And dealer executive deny about wheel spin. I want confirmation from mahindra and dealer of mahindra about wheel spin in a proper way before delivery. So i can make the tuv 300 buy and will drive it without any tension.
What to do or not.
Please do confirmation about this.

I had given my mahindra xylo for repair as there was a hizzing sound that was coming from the ac vent. This was rectified as they said the vaporiser had gone and charged me 18, 000 rs. But within a month, i had the same hizzzing sound and they did something and gave me back in 1 day. But the hizzing sound started coming after couple of weeks. I called mahindra sireesh auto, jakkur again and they said they will do it when i bring for servicing. But since i was out of station, i could not take for service and my office serviced my vehicle in our friends gararge. The ac one i told them not to do... As there is a guarantee from mahindra. So that was not done, but only the regular service was done. Now when i take it to mahindra jakkur branch in bangalore, they say the same part which they changed has gone. They are asking me for 18000/= rs again. How can this be justified. This needs to be replaced free of cost.,.. I came back with the same complaint in a months time and they did some adjustment which did not last for 2 weeks. Because im giving it afetr a gap of few months, they are claiming that i have to bear the expense. I was planning to rectify the issue and also look for a new vehichle. Now if this is the attitude, i will change my decision. This is unacceptable. Please look into this matter urgently. I'm sure if you look inti my service records in jakkur branch, sireesh auto, bangalore, you will find all the details of what i have mentioned. Please look inti this matter and do the needful

Dear m&m
We have purchased a mahindra scorpio s11 from biswanath ashok motors, lakhimpur, assam on february 2018 from feb i called again and again for providing invoice and ledger statement but he will not reply properly the original invoicw he will give me on purchase time that are also not matched with tcs details and also not proper calculation
Kindly clear the issue asap

Regards
Kamal jangir
Swastik enterpirses
Mobile :[protected]

I have given my vehicle to the sp automobile of alipurduar district since last 8 days and i am a very poor person and i have to pay may emi and also i have to maintain my family.in this position i want a clarification from your end otherwise i will put my car to the garage forever. And the service of your company is very bad and next time i will not purchase a car from mahindra and i will also inform to my friends that the service of so-called mahindra company is very worst, sorry sir from my end that this is very hectic to put my vehicle for 8 days to the garage... I am very sad to inform you of such kind of lazy behavior which compel me to lodge this complaint.

R/sir i have mahindra imperio hr08v-6902. Sir, on monday my car have some electrical problem as well as engine vibration problem but in my nearest service centre at kaithal spare part not avilable and they say that your car will be repair in 9-10 days. Sir we call all costomer service as well as area manger but not find good repose about this problem. Sir they play a game after purchase a car with costomer.

I was send 2.72lakh + 10000/- deposit to your account in 18.9.2018, and due to your company technical issues till today that bmt vehicle is not deliver to me. (Vehicle no. H2f77469).
I have also take loan on that vehicle and interest paid star on that.
I have continuously follow up to your automotive at kandevali east, mumbai. Office.
If today my vehicle is not deliver to mi i want to return my amount with bank interest. Other wise i kk go to consumer forum against mahindra n mahindra