Mahindra And Mahindra Complaints & Reviews

I abhishek gotekar ([protected]) my xylo d2 reg mh 01 bb 8709, ordered rear brake pipes left, right center pipe, brake t distribution, on 9 september 2018, at g3 motors nerul no [protected] mr upadhay, but not received the ordered parts vechicle is standing still for almost a month now, let me know what to do, mahindra does not have a brake pipe in stock

Hello,

This is to inform you that 7 months back i purchased a kuv100 nxt from the kandivili showroom of mahindra. The car has given me a lot of problems since then.

First there was a problem in the accelerator pedal which got changed, then later the car started making noises as if there is a problem with the engine, the engineers at mahindra said that there is a problem in the mounting.

Mounting? You mean i was driving a car with a faulty engine? My engine could have fallen due to this! It is pathetic as i have to write to you again and again without any reply. Shame on you guys to sell such a bad, lousy, faulty and low quality car.

I bought kuv 100 2018 version in sep 2018. After 20 days i am travelling to bareilly from agra suddenly my tyre air pass way of driver seat side. I was checked tyre pancher.. But there is no pancher.. After check full air on my tyre and goin my trip.. Again afret 15 days same tyre panchar problam. Den finaly login complane to my dealer name atma ram agra.. Dealer say going to tyre dealer.. I was go tyre dealer nd tell full story.. Dealer check my tyre. There is so micro pancher in my tyre o[censored]per side.. He say dis is not company fault. I will not change.. I told him please pls fixed my pancher he told pancher can not b fix because uper side pancher not suscess. Dear sir when i brougth my car from that time my tyre was pancher and micro damaged.

So this is manufacturing default by company and i need free replace and new tyres from dealers.
By telephonic conversation nd by walk minimam 10 visit i have raise my complaint to atma ram auto mobile dealer agra.

Hi am pavan from hyderabad, i have purchased xuv 500 w7 from vvc motors in hyderabad on[protected]. The delivery was worst and the vehicle was shown to neatly on before night of delivery but on delivery date there was a dent on the vehicle banet. How ever they replaced the part but i felt very bad to see that replacement and to take that vehicle. This is one worst experience.

Next comes first 1k service : worst service in same vvc motors service centr.
My wheel alignment was not proper it is pulling right side then mileage was reduced. After service my vehicle driving experience was worst than before giving to service.

Please do needful and take the action.

I love mahindra vehicles and there build quality but the problem is in ground level. You need to rectify it soon. Kindly do the needful and rectify my problem please.

Poor work doing by the boys and staff everyone hurry to get home. This the way who mahindra works they only help in while billing yours amount in account office. Right now my car is washing in a row staff head come order boy to leave my car and take his relative car first as i said to him he say he will come first. He said i[censored] complaint, complaint in office. See mahindra how’s u said that u r a reputation is going onn.

Respected sir,

I am vasu solanki residing at junagadh, gujarat owning mahindra tuv 300 t8, i had purchased it from mahindra marshal trading company veraval branch of gir somnath district on 16th october 2017.

On date 13th september 2018 i got oil leakage from steering rod itself and i had call the concern workshop manager at veraval for the same issue he told me to bring car at showroom for the service and to see the issue. So, i took my car at aforesaid address on 13/09/2018 10:00am to repaired it as car is in warranty period. But after consultation he told that the spare for the same is not available with him right now so take car to junagadh showroom which is 110km far from there they charged me for the inspection and suggestion 327.19+taxes on 13th september 2018 10:55am.

From veraval i drive my car to junagadh for repaired it and during distance between two station i need ot fill steering oil two times as leakage is not resolved. Cost beared by me.

I reached at junagadh workshop on 13/09/2018 13:00hrs
Problem identified by the engineers of workshop
- power steering oil leakage and center bearing (Covered under warranty) & paid service

They told me it will take one day for paid service and two days for other works covered under warranty so that i have to keep my vehicle till 15th of september they'll delivered it in evening. I said ok but make it fast as my vehicle is on lease with one party and i only get single day in month for service and for other works on vehicle else i have to pay fine and provide substitute vehicle for them.
Workshop manager told not an issue it will get it done in time.

I call them on 15th on morning regarding my car then they told that they don't have spare yet and it will take two more days as spare is not available with them. I argued that on vehicle submission day you told me that it will be done within two days then he told that spare is coming from company and not manufactured by showroom. Means talked in pathetic language.

I urge him to make it fast as i need to pay fine with my lease holder.

But sorry to say same conversation and same rude and pathetic answer by them regularly getting from the workshop manager and staff of mahindra junagadh.

Even i offer him that search if spare is available anywhere in gujarat i personally arrange to bring it for them to get it done but they are not saying what is the hurdle.

And atlast on 20th september i got call from the workshop that my car will be completed till tomorrow morning. Regarding same i told them then please complete it on today itself as i have to go early morning with family to native due to holiday.
But they said that your car will ready 10:30am on 21st september, i agreed and told ok but dont make lait then said time as i have to travel with family around 200 kms to native.

But as usual when i'm on my way to showroom around 10:31am in morning on 21st once again phone came from workshop that all work has done only test drive and washing pending i told not to worry please hurry up and get it done soon i'll be there in notime.

But when i went at showroom my car is still in the same position and they are still working on it. I told him then why you called me that car is completed as i rescheduled my personal program.

But as usual answer less, irrelevant and irresponsible

I noticed that they are only interested in paid service and not in under warranty work as they are busy in preparing bills.
Even in bill first they told me that bill for my car is 16k something but when i told what it about as car is under warranty period and paid service will not cost this much. But after arguing they told it will cost 13k mens they will give 3k discount.
But when i ask that they have to give in written that why this much days you kept vehicle on letter pad then the cancelled discount said that i have to pay all 16k + then only i can take car from the workshop.

I agreed and told him to get it done fast as allready time is running means 12pm.
Workshop manager kuldip told you just pay the payment till i count the currency your car will be done and it will parked outside for you. I said ok and paid all the amount they told me to pay in cash.

And i asked my driver to check whether our car is ready or not?
But he came back and said the steering is steel opened and not fitted at all. I i asked workshop manager that you told car had done within you count the payment done by me.

He aggressively told me that it will take time this not toys i have to keep patience and sit outside the showroom else they will throw me with my car outside the showroom. I request and urge them that this not the manner to talk with customer as even i m working in good position in government office. And i remind him that you should talk politely as you are not only workshop manager but you are representing mahindra.

But interfered by one of my friend and on my request he told that they will drop car by 5pm in evening on my address till all work will be done i said ok and i left the showroom at that time.

In evening after 5pm i called them again that you didnt come to deliver car as you told then said that we are not free if you need collect it from the showroom.

Means after payment done in noon till in evening the car is not ready.

I went once again at showroom in evening you dont believe they gave me car back after 7pm

They ruined my hoilday planned with family on the day.

They took 9 days to resolve issue. And i am sorry to say that i personally fed up with the showroom persons. And financially i paid more then 16k at showroom, paid penalty more than 18k due to false commitment of showroom staff. And mental harassment too.

You dont believe that after my purchase four more car (Tuv 300) from mahindra purchased by my friends and family members as i insist them to buy mahindra vehicle as im impressed with the vehicles and even planned to by scorpio for me in diwali and four vehicles four tuvs for my office.
But now i feel to change my plan and not to suggest as showroom people ruin companies named.


I have all proof and details for above discussion i can produce whenever it needed.

Requesting you to look in matter and do needfull as there are many customer and not like me mahindra got customers from village level too.

This is dhanunjay rao vulluru i bought mahindra kuv100 and i just hate this car it was getting worst mileage of 9 to 12 very much disappointed and servicing was the worst... Try to rectify my problem and [protected] is my contact number... And 2 times clutch plates was changed by them and for each servicing mileage fall down... I was completely irritated wit the worst service done by neon service centre at gajuwaka

Greetings

I bought xuv500 2018 version in may 2018. After 3 months i am travelling to my relative on 22 september, during this time back tyre on driver seat side one of bolt is misplaced and removed. Because of that hhc and hdc system is fail, abs also fail and tyre is damaged.

So this is manufacturing default by company and i need free repairing and new tyres from dealers.
By telephonic conversation i have raise my complaint to ralas motors raipur chhattisgarh.

This is for mahindra information please do the needful.

Thanks
Virendra kumar dhobi
[protected]@gmail.com
+[protected]Work)
+[protected]I roaming)
+[protected]Home)
Mahasamund

Purchased mahindra thar and extended warranty taken and his axle hub stuck down [not working] then i go mahindra steerling service station, sector 17 18 road, gurugram they refused to change the axle hub in warranty and said you have to pay for the same.very unsatisfied..mahindra playing fraud with their customers and taking extra money in name of extended warranty..

We have. Bought bolero maxi truck
Chass no:j2d73179 company have told us that we would get 15 kmpl but we are only getting 8kmpl and the back wheel is always getting jammed and back and front brake liner has changed with in 10000 km but you says that it would go till 40000 km and within 50 km of driving the back wheels get over heated and we have to stop the vehicle to cool down and which leads to wastage of our effort and time, today also we are going to mahidra service centre in kottakal we still have trust in mahindra company we hope thag you will keep that trust again otherwise we have to move legal formalities against your company

2015 FEBRUARY i purchase xuv 500 exclusive model from ERAM MOTOTRS KANNUR KERALA. at my first service (1000km)i complaint that vehicle touch screen display was not working properly .now my vehicle travell upto 67000km in my every service i complaint same problem and i kept my vehicle in srevice center upto one month for reparing several times and now also they cant solve my problem.
2. another problem is rust occur to the vehicle and they painted the vehicle only where they found they found the rust they are not looking any other joints under the vehicle
3.several time i complaint about sunroof leakage to the supervisor .while raining me and my family want to sit with umberlla inside the vehicle.
i am impressed in this vehicle because of safety features and its strong body.if i sale this vehicle i willselect only xuv..i think eram motors have no proper service team and my extend warranty period is expiring comming february so please take necessary action

Sir/madam,

I think you should be aware of the behavior and attitude of one of your employee in mahindra n mahindra service/sales show room at atchampet junction, kakinada (A. P)-533005.

For several times i have experienced such rude treatment from mr. Sathvik who has been looking after the software updates and trouble shooting in kakinada (A. P) work shop.

But i had a very good experience at other service centers like rajhmundry, visakhapatnam, vijayawada as well as bhuvaneshwar.
Only this kakinada center said employee's attitude is unacceptable.

I trust that you will speak to him about polite customer service.

"negative employee and less than professional behavior can poison the work place atmosphere".

Thanking you,

Yours sincerely,
Owner of xuv 500 w 8 (2012)
Model: aaw2dpeh7tu01jaowp
Vehicle sr no: ma1yl2hjuc6672444
Engine no: hjc4g82186

Good afternoon
I purchased mahindra pickup from greater noida showroom 6 month before but still i don't received my permanent number of vehicle.

I called to showroom person and visited many time to rto but no response from there side. I got stuccked by police 3 time on road. I am truly dissatisfied with the service of mahindra.

In future i am not interested to purchase any mahindra product.

Regards
Chaudhary sameer ali
[protected]
[protected]

Music player of bolero zlx, 2017 model was not working.
Dealer have sent my player for checking, they reply it's not repairable.
So, in general, warranty of each item is there, it does not depend on warranty of the vehicle whether i have came for free servicing or not. Instead of replacing by new music player, they are going to charge the cost of the new music player which against the by-law of the warranty policy. Kindly give feedback of my above repair order number

My vehicle was not starting on monday morning and I called up with you hamesha.
They sent a technician and I warned him not to start the vehicle as the vehicle was flooded. But he did not listen he gave it a jump start and their was a burning smell and he left saying I don't know what to do. Again their was one more technician who came and he also did the same thing and he started the vehicle even if I warned not to do so after he started the vehicle their was complete white smoke and he said take it to the repair bay their is white smoke this cannot be rectified here. Then again I called back to with you hamesha and asked for a towing vehicle at 10am but I got the vehicle at 1pm. Then it was towed to Ananth cars Arekere where they did not accept the vehicle again it was towed back to Ananth cars billekahalli where they took a long time to tow it down from the truck. Then it was kept running for two days and today they confirmed saying the vehicle has to done with complete engine work because the car was started on the first point. If it was not started their was no issues since the car was started their is a major issue and you might be charged approximately upto 125000/- RS. Now even after I warned him not to start the vehicle and he gave it a jump start and upon that he left the place without any property update now why Shud I bare all the cost of the vehicle. Upon all from the day one I brought the vehicle am facing issues and I have raised a complaint multiple times. Even after which none of the complaint were taken seriously and rectified. What do you want me to do on this. I want a proper feed back from the concerned team what is should do for this. As the complete mistake is from your side and I have a video of the first time vehicle start too.
What should be done I want the concerned person also to speak on this and what has to be done. It's three days that my car has been stopped and am under complete loss.

My vehicle meet with the flood unfortunately on monday when I called up the customer care or RSA team they said that concerned person will come have the verification done on my vehicle but no one has come till date.it's third day where the vehicle is been stopped and lieing in the workshop.now from Anant cars they are saying that engine overhaul has to be done and which leads to approx of Rs.125000/.

I am getting a huge loss per day of Rs.3000/- where as it's yellow board vehicle and this fault was from the Mahindra team without proper knowledge the team has sent a technician who doesn't know anything about the vehicle and even after warning him not to start the car he has jump started multiple times and he is been raising the car also.

How ever I need the solution for my car in which the damage has been occured from Mahindra team and I need a composition also.

Without any mistakes of mine why I need to suffer on it.

I want revert back or call back with the solution if I am not getting a solution I need to take a further action on it.
Satish.R - [protected]

From,
A.SACHIN KANNA,
Contact no :[protected]
9D, sathiya narayana residency
Pn palayam
Coimbatore-641037

RESPECTED SIR,
I am your customer. In 2017 FEB I bought BOLERO POWER + SLE (v.no-TN-66-U-3053). Then the following year 2018 JAN I bought BOLERO POWER + ZLX (vech.no-TN-66-W-8767), fromCAI Mahindra dealer Coimbatore first time what they gave was very good vehicle . But second time that was last JAN 2018 the bolero they gave was not good in condition. We hesitated to take the vehicle. The body graphics sticker was not fully finished, the horn was not working properly, the vehicle condition and painting was not neat. yet they convinced me to take the vehicle
And I took the vehicle half heartedly. Soon the driver side door was could not be locked by remote keys, so we had to lock it manually. Like that the new vehicle gave trouble so many times. And so many times made complaint to CAI Mahindra dealer Coimbatore. Now the clutch plate got damaged on (23.9.2018) we gave complaint to CAI Mahindra dealer Coimbatore and I have to spend from my pocket . We are not able to ride the vehicle with confidence and piece of mind. My son is the driver and he is a diploma mechanical engineering holder .He is handling two boleros. But second time we bought is giving lot of trouble and it is new one not even 12, 000 km we have used it. So please make arrangement to return the money. we are not happy with this vehicle.
THANKING YOU

I have bought xuv 500 w6 from vvc motors in 2016.

Engine no — hhg4h14035
Chassis no — ma1yu2hhug6h11978

We have not used the glove box in a rough manner. This is the second time that glove box clip has come off. When i gave my vehicle for 20k service, the service at vvc motors (Survey no. 34, door no. 2-15 & 16/a, old bombay highway, hitech city, kothaguda x roads, hyderabad, telangana 500084) is stating that they cannot repair the glove box clip and need to replace the glove box.

I find that i have to replace the glove box because the clip cannot be repaired very unreasonable. The design is flimsy. My expectation of mahindra vehicles quality is not meeting my expectation. My bolero's (11 years old) glove box design is better.

Kindly look into this matter and make sure mahindra service repairs the glove box and not replace it.

Thank you,
Vivek reddy
Mobile[protected]

I 'm complainting about my bolero maxi truck plus kl37 d 3730 chassis no: ma1zp2tbkj2b58626.6 month ago i brought this new vechile from the delear tvs sundaram kottayam. The vechicle has warrenty for 2 year/100000 km. Last month two tyre disk broken (Crack on the wheel disk) i asked the delear about why it may happend for a new vechile and ask him to replace, they are not willing to replace and bad behavior from the delear and now the vechile run 28000 km only the cluch disk complaint occur again i met the delear and ask about this they told me to replace the cluch disk and no warranty given. I used mahindra vechile for the last 20 years. This is the first time i face this much complaint. When i inform the delear about this bad replys they given. I need to change the parts immeditely give warrenty to the parts. So kindly solve my problem as soon as possible..

I have complained to the dealer n service center about the clutch assembly in my kuv for which i only get a reply that they will escalate this matter but there is nothing more than that. This has been going on for 2 months (From august 2018) i have submitted a complaint in writing to the service center manager mr. Vittal from sireesh, bangalore but still there is no response.

I amninder singh, using mahindra xuv 500 w10 (Chassi no.-f6l16118) (Car no.- pb65ad8370). I am second owner of the car and for almost a year i have requested raj vehicles mohali to change the name of owner of car more than 3 times and provided registration card 3 times... They have wasted a year just to change the name in their billing documentation. Further about a month ago i had problem with car water drainage as water was coming inside from roof. They told me that it has drainage problem and now on 24 september my sunroof got stuck, by diagnosing, there was problem in motor of sunroof. And they do not have availability of part. First of all as i see my previous problem of drainage was not resolved properly thats why in rainy season i got this problem again. So now my request to services of mahindra is to check why im getting neglect in services amd customer satisfaction, i have wasted my ample time in requesting service centre to provide me fast service and satisfactory solution of my problems.

Amninder singh
Contact no. [protected]