Mahindra And Mahindra Complaints & Reviews

Lieutenant deepu
Milit officers mess
Girinagar pune

Sub: dealership

Respected sir,

I had booked a mahindra thar crde 4x4 from vimannagar unnati mahindra on jul 13 2018. 35 days of commitment period was promised and i have paid 20, 000 as booking amount. Now the dealer is not responding to any phonecalls and communications and last information i got was that vehicle is not still dispatched from plant. This is unacceptable for myself being a customer who values mahindra products. Being in service to the nation, i had the wish for an indian made vehicle and this lack of professionalism from the dealer is unacceptable. They will tarnish mahindra image amongst the faithful customers.

Please take immediate action and ensure my delivery. If not i will be forced to proceed legally for my time wasted on this endaveour. And i am very particular about my time and you will be answerable for this supervisory lapse on your part.

Yours truly,

Deepu

To

The customer care manager

Mahindra & mahindra ltd.

Mumbai

Date : 17.08.2018


Re: complain about your service.

Car model no. : mahindra xuv500 fwd (W-8)

Reg. No. : wb06 j9948

Sir,

I, sujit kumar biswas, owner of above car, have got very much bad experience about your service.

A representative of rayal motors service centre of jagatipotta, post-dhanua, kolkata-700099, pick up my car from my garage on 06.08.2018 for servicing. I have told them that i travel to digha (Up & down near about 450 km.) on 14.08.2018 & do necessary servicing of my car.

One representative of royal motors, called to my mobile & gave me two options, one was for general service, a estimated cost about inr 9, 000/- & another opltions was for better service & send me a massage the estimated cost will be around 21, 245 + taxes extra on 06.08.2018 at 14:54 hrs. I agree for better servicing.

They assured me that the car is now well condition to travel any where & made a bill of rs. 16, 000/- on 08.08.2018 & drop the car at my garage.

After servicing, i have driven out my car from my garage for travel to digha with my friends on 14.08.2018 at morning & i reached digha on same day. When i have came back from digha to kolkata on 16.08.2018, the car has broke down near krishnanagar bazar, medinapur, west bengal (Just 51 km from digha) near about 16:00hrs. Then i called to nearest mahindra workshop in contai city (20 km away from krishnanagar bazar), they told me that they were not able to repair mahindra xuv 500. Then i have made a call to another mahindra workshop in tamluk city (50 km away from krishnanagar bazar), they talk with the mahindra workshop in contai, then the mahindra workshop in contai agreed to repair my car, but they did not able to towing my car from the breakdown zone. Any how i hired a car for towing my car to mahindra workshop in contai @ rs. 1, 200/-. When i reached at workshop, it was about 21:30 hrs., the workshop has closed, the security of the workshop agreed to keep my car over there without any receiving documents. I have no other option, that is why i leave my car over there & come back to kolkata after hiring another car @ rs. 4, 500/- at 02:30 hrs on 17.08.2018.

Today, at 12: 35, i have made a call to workshop, they told me that they will contact me after some time. Now it is about 18:10hrs., i do not get any information about my car, they do not contact me, even do not give any estimate about charges.


I want to know that the royal motors has charged rs. 16, 000/- on 08.08.2018 for what purpose.

I want to ask mahindra & mahindra ltd. That how their workshop refuse to take responsibility of break down car.

I want to ask mahindra & mahindra ltd. That why i became sufferer for this incident.

I want to know that why i have harassed after doing servicing from your authorized service center (Royal motors).

I am surprise about your service & it is horrible to me when i think about the last day incident. I just ran away from here & there but your nearest work shop manager did not extend their hand for help me.

I do not know what is my fault. Is it my fault that i bought your car?

Please explain above & repair my car as early as possible. Otherwise i will take legal step against you for harassing me.

Hope for your reply earliest.

Thanking you,

We have bought 2 nos. three wheelers from your co. this year but we have been denied replacement of sel[censored]nder warranty.Kindly look into the matter & take strict & prompt action to resolve the issue.
Model no. Mahindra Alfa LC Plus BSIV
Engine no. A8A1164617
Vehicle serial no. J5B80656
Chasis no. MA1LV2FTJJ5B80656

Thanks & Regards,
Shri Sai Bharatgas
E-16/1, 2, old indusrial area
Panipat-132103 (Haryana)
[protected], [protected]

Pontoon
Contact number :[protected]
Date of incident : i had receive call 3:17 pm on 20 aug 2018
I receive following mail for job details
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Availability on public domain).
Refundable amount 3000.

Union bank
A/c name - pontoon solution
A/c no-[protected]
Ifsc code-ubin0545228

Mahindra and mahindra limited.

Car manufacturer in mumbai, india.
Address: samta nagar rd, singh agri estate, kandivali east, mumbai, maharashtra 400101.

Thanks & regards
Pontoon solution

There r 2 girls who talk with us for vacancy,
Punjabi tone, both of less educated, they talking in hindi

सर
हमारी पिकप UP 56 T 8696 जो की उदय योजना के द्वारा फ्री सर्विस में थी I पहली सर्विस आनन्दनगर में किसी तरीके से सर्विस किया गया I दूसरी सर्विस महाराजगंज में 20/08/2018 को करने के बाद हमारी गाड़ी को चार घंटे तक यह कह कर रोक लिया गया की आपकी गाड़ी का उदय योजना में सेल्स द्वारा फीडिंग नहीं किया गया है I
कृपया इस शिकायत को मो [protected] पर निस्तारण कर कर बताने की कृपा करे I
Email- vinay[protected]@gmail.com

Mera bolero chalte chalte ruk ja rha hai. Display me engine show kr rha hai. Rillay nikal kr fir se lagane pr start ho rha h. Star automobiles ambikapur me repair krke diya gya par 150 km chalne ke bad fir se problm aa rha h.14000 km chala h gadi, 5 mahine bs huye h abhi, aisa problm kyon hai??
Kripaya solve kren ye problem. Laptop me dignos krne ka charge kyon liya gya service center me ye to free of coast hona chahiye.

Purchased mahindra xuv last month and there was a crack found on dashboard when i received the vehicle and i informed immediately to the concern showroom and they said will change the vehicle or else change the dashboard.

Later on i dropped my vehicle to the showroom and they changed the dashboard but now i found the knocking sound on dashboard which is really irritating and when i informed the service center, they failed to rectify the same and given very unprofessional response that this knocking sound will remain in the vehicle and we can't do anything. You have to bear this sound.

The brand like mahindra and as a owner of the high end luxurious vehicle, i can't bear this knocking sound and such a poor response. Requesting you to kindly look into the matter and change the vehicle coz i am not going to bear all this irresponsive response.

This should come into your venture that we have purchased your tuv 300 (Model no. - t10 amt) on 26th april 2018 from your outlet : ralas motors, raipur, c. G.

No doubt, tuv 300 suited best for us but the service of ralas motors is regretful as the digital car key (Digital key number : 6087) is not working at all.

Firstly, the staff refused to accept their mistake and afterwards they made a commitment of providing a key. Commitment was made on 11th july, it has been 40 days but still the issue is not resolved.

I hope this issue can be resolved as fast as possible.

Double wings agro tech pvt ltd.
[protected]

Dear sir/ madam

My name is vikas and i recently visited premier motors dehradun to enquire about xuv500 w11 at model as i am intending to buy the same next month.

It gives an impression by premier motors dehradun that people are not interested in explaining the technical details, safety features, other specifications also. Overall not interested in showing vehicle or selling xuv 500.

I was promised by mr jaskiran for a test drive on 16 aug 18 however no one has turned up till date giving all kinds of false excuses.

Mr jaskiran is not interested in his job, not present initially at showroom, on asking about his whereabouts he is giving excuses like a kindergarden kid.

It's of course a terrible experience and definitely not expected from mahindra at least..
Now my leave is over and going back to my work without any test drive and without knowing fully about xuv500.

Request instruct primer motors dehradun not to treat custom like a #.

Thanks and regards

Hi team,
I am chandan arora from ghaziabad and i am owner o[censored]p16 au 6947 mahindra scorpio and i am regularly will having service of my car by concept mahindra add - a-25 sec-64, noida as always but branch manager doing misbehave with us and denied for doing service of my car and also last time i have done services by his branch but also not doing properly and already raise this issue in branc but nobody taking action against my issue and now i am having this issue so pls team take a nessary action against him and resolve my issue.

Our xuv 500 w 10 was serviced at 40, 000 kms on 28th july 2018.
The service centre people deliberately tampered with the wheel alignment ins pite of no complaint and now the tyres are wearing out
This has caused a lot of problems in our travel and the bill also was hiked up by the service center even when there were no complaints regarding it.
The driver door is also causing problems in proper shutting and the bonnet sensor keeps asking us to check the bonnet door when it is shut. We have complained about it many times but no attention is paid to our complaints
Kindly instruct your service centres to not unnecessarily hike up the bill taking problems and even when there are no problems
Thanks
Dr noorin khan
Aligarh

Dear sir,
I vikram singh parmar (Sr. Citizen) resident of bungalow no.1, century estate, gulmohar extension indore owner of 2 mahindra cars scorpio and verito. On 6 th may 2018 my car broke down at bhopal city and as a nearest workshop i have called win win auto bhopal as soon as my car reached the workshop they demanded rs 5000 as advanced but after one month regular follow ups for estimates they have not responded. Buy at very fine day they called me for delivery of the car and demanded rs 65, 000 which i have made but when i reached win win auto i found my car in a very bad condition there was oil on all over my car seat and the doors. When i demanded they my car was not washed they took a excuse that there was no power supply in our workshop and at the time of the delivery they took almost 2 hrs at that my family was in other car in a hot day of may they have not asked for any water or for sitting in a lounge. When i demanded job card and bills they gave an excuse that we can give you at this moment we will send you the same at your place but after regular follow ups more than 2 months we have not received the same even they have not refunded excess amount that was paid earlier when we demanded the work
Your loyal customer
[protected], [protected]

I have registered the complaint regarding my vehicle mahindra jeeto ka 21 b 3736 stuck near arakalagudu taluk since i have availed your towing facility by paying fee for it i requested them to tow my vehicle to the near by show room when the customer service people assured us of doing it we stayed more then 24 hours in the place expecting them they were telling us that they 'll reach by 1 hour since 7pm and now at 9.30 when we call them they are telling that they will come next day morning first of all learn to respect the time and be the company of words forgetting about money don't ever waste precious time of others by just bluffing i have experienced this since i bought this vehicle i will never ever be your customer

Sir,
I am not satisfied with your car service
Even small parts like mud flaps are not available in the workshops like koncepts mahindra
Alignment & balancing are never done properly
I have to visit again & and again to get it corrected
Even after complaining they dont take customers seriously.
I am feeling guilty for purchasing mahindra product
Last friday i got my scorpio serviced and paid 11k and still my vehicle is not working well.
I hope mahindra will take my complain seriously and take strict action for these dealers.
Adv. Gaurav chaudhary
Cont: [protected]

I have purchased xuv w10, with extended additional warranty of 5 years, one year back, having leather seats and leather is peeling out from the head rest and when i went to dealer to show, the service centre people are saying its not our fault though the sales person are accepting that there is a fault in product but they are saying once products sold, we are not liable, u contact either to service centre or company directly. I am surprised such a low quality seat covers have been installed in a top model and surprised to see such a careless attitude of sales and service team. I have been using mahindra vehicles and services for such a long e. G. Scorpio, club mahindra. I have never expected such a careless attitude of mahindra.

Dear sir / madam,

My car mahindra logan mh02jp5786

I had issue in the car oil was mixing in the coolant
Service adviser anuj had told me that it would cost me around 60, 000/-
& i said proceed when i got the car
It was not in the working condition it was stopping all the time i called back & they said you have to send the car back which i got it towed & i paid a price & send them back they informed it was fuel pump & informed me extra expense
Later doing that i was not happy there was knocking spoke to me feroz khan supervisor he said there is some coil issue which will cost 5 to 6 thousand
Later when i got the bill it was 11 thousand, still i paid & he admitted it was his mistake, still me car is having issue oil is still getting collected in the coolant

I got a job mail from mahindra company ([protected]@gmail.com) is this is real?

Please tell me this mail sender or job opportunity is right or fake?

Dear sir

You are shortlisted for mahindra motors company, your post is office assistant / it engineer & developer / maintenance supervisor and salary :- 18, 500/- to 35, 000/- starting and all accommodation will provided to you by company but your interview will be in delhi head office.

Venue :- off. No - 3rd, 2nd floor, bilding no - 5th, adarsh nagar, (New delhi)

Near by gt karnal road, adarsh nagar metro station gate no - 1st.

All document xerox and you cv + 3 photo need to summit in head office.

No registration fees only for your dress $ training charge you need to pay rs 2050/- this amount will be refund with your first salary.

Your meeting is fix with h. R. Department on 18th aug...2018, time:- 10 am to 4 pm.

Only 3 to 4 hours process in delhi on the spot joining letter + company id card + training letter will be issued same day, and joining location will be in your home town…

Meeting person : - miss. Sweta

Contact number:- [protected].

We have given our mahindra genio pickup for repairing & servicing job on 03rd july 2018, your team has committed to deliver after repairing the same on 05th july 2018, but still we have not received our pickup, after so many follow-ups your team has promised us within two days will complete the job, since 7th july whenever we are asking for pickup delivery same repeated commitment is given from your team, and still our pickup repairing job has not completed, due to delay we are losing around 2000/- rs. On daily basis.

Car registered number dl12cn6686, i have been facing issues since the delivery of the car in july 2018, very next day the car needs to be taken to the workshop for 1. Infotainment system faulty, gear box issue, front biding pasting issue, suspension and wheel alignment and now led light issue.
I asked the team to replace my vehicle which was only 1 day old and the registration number was not issued by that time however it was denied. Till date i have been facing lot of issues and no action has been taken.
Dealer name: koncept, bikajicama place south delhi

Very poor service and experiance, non cooperating team, i will be compel to file legal case as well

I have purchased KUV 100 K6 vehicle from your Kottarakkara Showroom and the same was delivered to me on[protected]Copy of RC attached). The vehicle was delivered with a remote key and with an additional remote less key. Now the outer covering of the remote key was broken because of the poor quality of the rubber used for its manufacturing and I am unable to use the key now (Photo of the damaged key attached). When I contacted Mahindra service center at Kollam (Mr. Sunil), they told me that I have to bear the expense of Rs. 3000/- or something as the value of the duplicate key. It is not justifiable on your part. The damage of the remote key was happened due to manufacturing defect (Poor quality material and poor craftsmanship) and not because of mine. This will underestimate the high esteem of Mahindra and Mahindra and it will tell upon the good name of your company.
So please do the needful to rectify the damaged remote key of my vehicle and supply me with a duplicate high quality key.

Thanking you
M Anandavally Amma
Mob: [protected]