Mahindra And Mahindra Complaints & Reviews

I was a proud owner of the xuv500 w10 registration number - wb 02 ah 4124 but now i regret why have i bought it due to the service related issue which i am suffering now. I have given my car at your authorized mahindra mohan motors service station at science city kolkata on 18.6.2018 for my cars suspension work and i was confirmed by your service advisor suman das contact details ([protected]) that it will be done within 7 days and it's being past 20 days and yet no response. I have been calling him continuously but don't even response to it as of i am his servant should have such courtesy to call me back despite he cuts my call. This type of service from such a named company like mahindra shame on you. I have spent near 20 lakhs to get this kind of after sales. If you can't afford a good service advisor shut down your company don't fool your customers. I am like father's servant to enquire him every time which he ended up with no response. Please take serious actions against this type of service advisors. Hope the end team will resolve my problem or else you also do the same. Respect your customers

While car on run all electrical facility turn off by self (Ac. Music system. And head lamp) engine still on run. And after while in minutes or less everything get back to normal. But yesterday night same problem occurs some how i stop my car in side of the road and waited to be normal again but failed so i turn off engine and try to restart it again, head lamp and music was normal but there was starting problem as if there was no fuel. So i waited for 5mins and restart this time every thing was normal. Model scorpio vlx 2011. Km 70000.

Sir, we purchase a camper bolero by royal automobile pvt. Ltd, shivpuri - 473551 (M. P.). We have faced so many problems after purchase camper bolero by manager pappu samadhiya, royal automobile pvt. Ltd, shivpuri 473551 (M. P.).

Please take action imediate...

Thanku.

Ved prakash sharma
Kotwali road, shivpuri - 473551 (M. P.)
Mob. - [protected]

New vehicle purchased from nbs international delivery memo no. 5832/5182 dated 2-7-2018.
Non-starting of vehicle after 15 days. Sent to service center at sewri on[protected]. Informed that ignition modem is defective. Informed that the spares is not immediately available. After repeated request we are told that alternator is also defective. No proper answer received from service center except excuses.
We had to incur losses even after buying a new vehicle from your esteemed company. No concrete answer by the service center.

I have taken my car in for service at mahindra goodwood this morning. The car is finalised no problem. I need to fetch it and i promised to fetch it at about 15h00. As the business does not drop and pick up people elsewhere other than the goodwood area, i always hire a car from bidvest n1 city which is only a km away. I once was late to fetch my car and it inconvenienced the driver. Subsequent i made right and there has been no problems. However a gentleman by the name greg continues to make me feel unwanted and harassing me as a customer. I spoke to a dealer this morning about trading my car for a new one and my concern is poor service and harassment suffered from people like greg. My money is as important as everybody else's in the mahindra business and i do not want to feel that i'm sent a middle finger. It is for that reason that i will not trade in with mahindra but a different brand. I bought my car in 2012 when these were fairly new and its been very reliable for me except for these hick-ups i always experience when going for service at mahindra goodwood. I cannot even recommend the brand to anyone due to this sickening discriminatory conduct of greg. I do understand the impact my lateness cause back then but i have since rectified a few times but he keeps harassing me and also gives me a very negative look. Eg. This morning i found him talking to a dealer and i greeted them, the dealer was nice and spoke to me but he gave me a very cold shoulder that sent a message that he was annoyed with me.
I do not go to mahindra to be humiliated by greg, but to service my car. I pay cash every time i go there and never owed the business or any mishap. I am seriously angry at his behaviour and wish to have it resolved as i will not stop until justice is served. I am not a less customer to others that he serve without mourning and groaning.

Mahindrs although a big name in indian market but surprisingly it appointed so rude, arrogant, careless, lazy, anti-customer, anti-mahindra as their ccm, gsm i feel i take right desicion to announce to denote my kudha (Garbage) ricksaw (Mahindra e-alfa mini) to lift kudha (Garbage) big role has been played by mahindra ccm rochak rawat & mentally ill gsm lokendra bhadauria for my above point of view no assistance yet provides to my friend bharat manocha brake down e-ricksaw on 7th day of brake down how mahindra & bjp govt thinks they will help poors to give them employment by arranging easy loan scheme under "choppal kesaria" bjp govt shouldn't forget under this scheme only mahindra e-ricksaw are available for poor community & you can see how efficient mahindra & its team especially their gsm ccm just got call received from mahindra helpline representative mr. Jai i explain him all facts he too apologies for delay & sufferings he again phone me & informed he call durga parshad incharge service of inderprastha to whom bharat forced to meet by gsm lokendra bharat went there on 3/8/18 but durga was not available at his office bharat by getting his number from inderprastha reception phoned him he said "as i am outside don't worry i will send assistance as soon as i reached my office you can go" but he's soon from 3rd aug to 5th aug hasn't arrived yet anyhow jai said durga excuses for today (Means today day also has been washed out)& promised to send technician tomorrow morning by 9:30 a. M. Jai also assured that he will personally monitor the case i knew helpline representative try their best to resolve customers complaint but unfortunately their bosses ccm rochak rawat, gsm lokender rawat & dealer inderprastha employees especially mr thakur who too played villain role in bharat episode are sick & spoiled all the efforts of mahindra helpline representative s which they apply for customers satisfaction i can't understand why why? Mahindra bear these type of persons they supposed to lead helpline & by their behaviour helpline representatives has to say sorry to customers for negligence, delay etc if they are in my company i will definitely kick them off.

Please refer to not written by rajan wader is response to a case of xuv crash in gurgaon where airbags did not deploy.

I am a xuv owner and am completely worried with this news!!! I have 2 kids and i have taken the topmost variant to provide safety to my family. How do i be confident that the equipment in my car will work?

I definitely do not want to hear post facto that airbags did not deploy because i did not crash well!!! If that is a standard response, please provide all users a training on how to crash so that we can survive it.

I am sure you all will not bother about such messages as i am just 1 owner. But my trust on mahindra brand has eroded by knowing that a young life is dying because the car equipment failed.

Rohit
Hyderabad

Dear sir/madam
Myself rahul rathee i left my car mahindra kuv 100 k4 diesel at evergreen motors kota on 5th july 2018 for engine work and also given rs 45000 advance amont for ordering parts.

They committed me to deliver my vehicle on 23th july at 1pm. Also attaching message which i received..

But now they day after day giving random reason for not delivering my car.

I am a happy customer of mahindra but this kind of service is not acceptable at all.

Please look into matter and help me.

Warm regards
Er. Rahul rathee (Nit bhopal)
[protected]@gmail.com
[protected]

I would like to inform you that we have repaired our bolero at your workshop on following dates for the same problem of engine start almost three times and the problem persists.

Sl no date bill detail amount
1 05th may to 10th may’18 ro19b000031/32 rs 17745.39
2 15th june to 21st june’18 ro19b001433 rs 4025.00
3 27th july to 01st aug’18 ro19b002292 rs 19458.00
Total rs 41228.39

But till now the problem has not been solved and we have spent rs 41228.00 and on all the occasions have towed the vehicle to your workshop incurring an additional expense of rs 12000.
After getting it repaired yesterday, there is another problem of engine which is being reflected on the display. I would request you to get the same repaired and without any charge. Also, make sure that same is repaired properly this time.
This is causing a lot of hardship and trouble, whereby we will have no option but approach consumer court for such callous approach on your part. It is evident from above that you are not repairing the vehicle properly and is making huge amount of service bills and spare parts bill.
Rajiv gupta
Manager
Tonganagaon te
Mobile [protected]

I have done my last car full service form mahindra g3 motors limited-malad west mith chowki branch on 15.12.2018 as per attached service charges invoice of rs. 60653.00 but car ac was not working properly since service done. I have informed after 3 days from service to adviser miss. Kavita also about ac problem but no proper response
And when i showed my car outside about the ac i came to know the airfilter there was a leakage and this problem was from day 01 we purchased the vehicle but no one rectified the issue and i lost so much money paying ur service station, all data can be checked online
Who wll be responsible for these all lossees now
All my car service info can be checked online

Hi,
I have bought bolero in the year 2015. Afterward every year as per the cycle, we are getting our vehicle serviced from authorized center in delhi. On 26th july 2018, vehicle have suddenly stopped cooling and motor fan have also stopped. Later found that part nos 1801au300730-wiring harness engine is faulty. Can you please share the warranty and guarantee of this part. As mechanic has shared an estimation of 50, 000/- for replacement.

Your patron
Manish singh
[protected]

Deliberately harassing the mahindra e-ricksaw customers none other than by ccm rochak rawat gsm lokendra bhadauria & inderprastha 33, rama road, thakur ji

Sir
As my & my wife e-ricksaws are at inderprastha rama road service station from the last 56-60 days due to commitment failure, delaying in the check up of battries, delaying to change the dead battries after big tantrum, embarassment & harrassment i repeatedly register my complaints with your helpline & send e-mails to customer care too regarding rude, negligence awkward, unprofessional behaviour by mahndra ccm mr. Rochak rawat, mahindra gsm mr. Lokendra bhadauria & yours authorised dealer inderprastha auto mobiles pvt. Ltd 33, rama road & its employees especially service staff mr. Thakur mr. Durga parshad mr. Ravi mr. Ashwani etc since 5/6/2018 from your helpline representative & from customer care i just got assurances that very soon you will attended by senior officials but till today no assistance has been provided by neither your helpline nor by your customer care
Moreover my alligations against your ccm & gsm, proof right by themself. I recommended mahindra e-alfa mini to my 2 friends bharat manocha & rajesh kumar i'm not aware of your newly launched product capabilities, your service team quality etc. On 30th july bharat vehicle has brake issue but mr. Thakur said to me & bharat that we will not fixed any problems of your vechicle nor service your e-ricksaw in future why? Because he's friend of mine mr. Thakur said to me that mr. Lokendra too wants all this. I phoned atleast 100 times to mr. Lokendra & rochak rawat but not even single call hasn't be picked bharat too tried many times your helpline as usual gives only assurances very soon brake-down will be resolved we felt sorry etc. But now we understood your helpline tuned on the fingers of your gsm & ccm they both wants to harrass bharat so no assistance has been given yet fortunately bharat call has been picked once by rochak rawat ji, he assures for speedy solution lokendra bhadauria as usual acts smart by saying ok we arrange to fix your break down but you have to tow your vehicle yourself to inderprastha rama road branch. Lokendra bhadauria tourcher mr. Bharat because he's friend of mine & i felt myself responsible for bharat sufferings as i reccommended him to go with mahindra e-alfa mini
Even your ccm send message through your helpline representative that first pick your both disputed vechicle than we will assist bharat vechicle ccm should understand bharat sanjay simmi are different names & officer like ccm statement not appropriate he can't torchered or stands barriers to mahindra customers he should remind hes customer care manager but his behaviours, his mentality is full of anti customer care.
Note:when above complaint has been written i my wife & bharat approches mahindra helpline "with you hamesha"& they promised to send help by 9:30 before this promised they made same promise from the last 3 days it seems mahindra helpline is with rochak rawat, lokendra bhuduria & inderprastha 33, rama road especially with its immature employee thakur who is dummy of lokendra bhadauria very unfortunate incident & moreover gsm ccm involved in this whole suffering drama. Alas!

Sanjay manchanda
Simmi manchanda
Bharat manocha

I am highly disappointed by your tuv 300, because its rear wheel spin problem have wrecked my mental peace. I face this on a daily basis, this usually happens when you take sharp turn on to an incline. Our home parking lot is below the street level by about 1.5 ft and my village street is just 16 ft wide, so quite literally when i take reverse with a 90 degree right turn to take out my tuv the left rear wheel invariably spins.
Owner name:-mukesh kumar meena
Model no :-t4+
Date of reg. :-18/05/2017
Reg. No. :-rj20ua9685
Engine no :-smh6d28702
Chassis no. :-ma1na2smxh6d47121

Hello team,

I have done my last service on 15 mar 2018 at svr motors, sarjapura road bangalore and after 3 month i am seeing rust under the door pannel.

The strange thing is that the rust is there on all 4 doors plus dicky door. Which is tottaly unacceptable.

If it's near sea shore i can understand the reason but in bangalore there is no presence of salt water, all the doors getting rust is strange and it's craeting bad impression on the quality of mahindra product.

Is a company like mahindra manufacturing its cars with inferior quality components that an important part like the doors gets rusted within 2.5 year span?

I am totally disatisfied with the quality of the product.

I have active warrenty coverage and need assistance to replace the bad doors.

Nb: i can share pictures if you want.

Water drips on the floorboard of the driver as well as on passenger side from the dashboard. Every time i have to switch off the ac after few minutes of ride fearing the water leakage. It's 2018 where we have automatic cars and i have to suffer from water leakage inside my car. Hope you look into this matter mahindra and get it resolved quickly as possible.

Dear sir/mem i purchase a Scorpio (s-10 top model) in november 2017. after 2 months there was a battery discharge issue arrived. i have complaint many times to dealer but not get positive response from him.
i have also talk 4 times your road side assistance (RSA), to rectify the issue.
RSA suggested that this is not a battery for scorpio but it has lower capacity. that is why it discharges and the vehicle not get started.
i also send vehicle to service center (star automobiles satna M.P.) and they given in written that this is lover power battery.
and suggested to replace it. all other things was found ok.
but dealer not respond properly.

I have been experiencing terrible rear wheel spin issue in our tuv 300. As you are already aware that this is due to manufacturing defect by mahindra.

As car is still in warranty therefore we request you to rectify this issue asap as it has become so embarrasing for us as the 'so called suv' gets stuck in our parking and even on normal roads where our wagonr negotiates so easily.

The car is currently in shimla, himachal pradesh and is registered on my father's name.

Below are the registration details of our tuv

Owner name: rajendra chand katoch

Regn no.: hp-77-4222

Month and year of mfg: 03/2016

Chassis no: ma1na2smxg6c43488

Engine number: smg6c17679

Model: t8 red

Kindly let me know if you require any additional details as well.

Please get in touch with me asap and provide resolution for rear wheel spin issue. Below is my contact detail.

Kind regards

Shashank katoch

[protected]/[protected]

Dear sir/madam,

We, triveni engineering & industries ltd, your customer from bangalore bought 3 nos of vehicle (2nos - scorpio & 1no of tuv300) from your dealer m/s. Anant cars auto pvt ltd, mysore road, bangalore, karnataka.

We regret to inform you that, we are facing clutch issue on above mentioned vehicle (Ka 09md 3679) before completing just about 12, 000km and reported to your dealer to repair/service at no additional cost as this has to be because of poor quality of material not a simple wear and tear. They are charging us rs.12000+more for servicing. It is really surprising to see this type major repair in a span of 8 months /12 k km. Necessary action may please taken to replace the vehicle, which is raised due manufacturing defect.

Our company have been using several mahindra vehicles across india. We have never experienced this issue anywhere else. So this issue may be taken seriously and arrangement for replacement of vehicle may please be done at the earliest.

Thanks & regards

Majesh raman

25.07.18 को मैन BMT पिकअप 30000KM की सर्विस के लिए बहराइच भेजा था जिसमे बताया गया कि इंजन में 1ली मोबिल कम है पूछने पर इसका कोई कारण नही बताया गया।क्या महिंद्रा द्वारा निर्मित एडवांस तकनीकी के इंजन जो एकदम नए हो वे बिना किसी वजह के मोबिल उड़ाते है।यदि नही तो क्या सर्विस दाता को इसकी जांच करनी चाहिए या नही।
गाड़ियों के पिछले अनुभव मुझे यही बताते है कि यदि दो सर्विस(मोबिल चेंज) अंतराल से पहले मोबिल कम होता है तो इसका अर्थ है इंजन में कोई कमी होना।
यदि कोई नई तकनीकी विकसित हुई हो जिसमें ऐसा होता हो तो कृपया हमें सूचित करें।

I made complaint about g 3 motors dombivali on 20 july but i don't know if there is anything ok as i have not received any response from the concerned persons i made complaint about supro van service but no responsibility is taken by any of concerned persons from dombivali or company customer services so lastly i have to do the complaint in consumer court